Philips WelcomeEye Link User Manual
Philips WelcomeEye Link User Manual

Philips WelcomeEye Link User Manual

Video doorbell
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Summary of Contents for Philips WelcomeEye Link

  • Page 1 Welcom lcome Link Link Vi Video doorbell deo doorbell User Manual...
  • Page 3: Table Of Contents

    CONTENTS 1 SAFETY INSTRUCTIONS...............p.2 2 KIT CONTENTS................p.3 3 PRESENTATION................p.4 4 SETTINGS FOR WIFI USE............p.5 5 RESETTING..................p.10 6 INSTALLATION AND WIRING...........p.10 7 USER MANUAL................p.14 8 COMPATIBLE PRODUCTS............p.17 9 TECHNICAL FEATURES.............p.17 10 ACCESSORIES …………………........…… ..p.17 11 FAQ ………………………….............
  • Page 4: Safety Instructions

    1. Safety instructions Important! • Please carefully read the user manual before installing or using this product. • If you are installing this product for someone else, remember to leave the manual or a copy of it with the end user. Warning: •...
  • Page 5: Kit Contents

    2. Kit contents 1. Intercom 2. Battery 3 • Bracket 4 • Double- panel sided tape horizontal tilting 6 • Micro SD card (already inserted in its slot) 5 • 2 cables for the 7 • USB cable 8 • Pack of screws (3 wall gate control plugs, 3 wall screws, 3 black screws for fixing...
  • Page 6: Presentation

    3. Presentation Dawn-to-dusk cell (allows IR LED lighting at twilight) Camera lens (fixed, cannot be tilted) Intercom panel Presence front sensor Infrared lighting (not visible), allows a visitor to be identified at 1 metre Loudspeaker Call button Microphone Reset button Location for micro SD card QR code...
  • Page 7: Settings For Wifi Use

    Warning: Connect your phone to the 2.4 GHz WiFi which will be used for your intercom panel. F. Download, install and open the Philips WelcomeHome V2 app from the App Store/ Google Play. (Confirm all authorisation requests). WelcomeEye / Link...
  • Page 8 H. Then click on “ADD NEW DEVICE” unless your videophone is already connected to your WiFi network. I. At this point, your WelcomeEye Link should be flashing red. If this is not the case, hold down the “Reset” button on the intercom panel until you hear a beep, or remove and reinsert the battery.
  • Page 9 J. The application opens your smartphone’s camera and asks you to scan the QR code on the intercom panel. Scan the QR code. If you are unable to scan the QR code, you can type in the intercom panel’s identifier here (the code starting with “LECS-”...
  • Page 10 L. The app then prompts you to set a password to secure your intercom panel. Once you have set and confirmed your new password, click on “NEXT”. M. The app prepares to play music to transmit the information to your intercom panel. Check that the sound on your smartphone is not set to minimum and place the smartphone close to the intercom panel.
  • Page 11 You can click on “NEXT” as soon as you see that the light on the intercom panel has turned blue (flashing or not). The app then searches the network for the intercom panel. Wait until it is found. O. Once the app has found the intercom panel, you can name it however you like. Name your product then click on “SAVE”...
  • Page 12: Resetting

    Customised name for your intercom panel Status of your intercom panel (in this case, online – the intercom panel is connected to the Internet and is operational) Preview (updated regularly during calls) Intercom panel settings Access to videos taken automatically by the intercom panel “Do not disturb”...
  • Page 13 Step 1: The intercom panel is fitted at a height of approximately 1.60 m. (Don’t forget to connect the access control wires, if you plan to have access control). You can either: - Use the double-sided tape provided. The bonding surface must be completely smooth and clean. - Or screw it straight onto the wall.
  • Page 14 - Use the horizontal tilting bracket if you need to. Warning: If applicable, don’t forget to connect the motorised control (dry contact on the back) before fixing the intercom panel. Use the 2 screws provided for this purpose. Important: The control is a dry contact. You can connect it directly to the control for your motorised gate.
  • Page 15 Step 3: Check that the micro SD card is there, if you did not do so while carrying out tests on a table. Step 3a (optional): If you wish, you can connect a gate motor drive or an electric strike plate to the back of your intercom panel so that you can control them from the smart- phone application.
  • Page 16: User Manual

    Step 4: Attach the front, positioning the top (A) first, then the bottom (B). Use the anti- theft screw provided (C) to complete installation. Step 5: The intercom panel is designed for outdoor use. However, applying a protective silicone seal may prevent the front from opening when the battery needs to be recharged. A suitable shield or hood is preferable for preventing the infiltration of rain water along the wall or pillar.
  • Page 17 Customised name for your intercom panel Go to full-screen mode Battery status of your intercom panel Current connection speed and number of images per second Live video Mute/unmute the intercom panel microphone (activated by default when you take a call) Trigger the door release/gate opening on the back of the intercom panel (see Wiring section for more details)
  • Page 18 C. If the 32 GB micro SD card supplied is installed in the intercom panel, a 10-second video is taken each time the call button is pressed, enabling you to see all visitors. You can view videos taken from the application’s main page by clicking on the icon.
  • Page 19: Compatible Products

    8. Compatible products The intercom panel transmits a standard 433 MHz signal, compatible with PHILIPS WelcomeBell chimes. Press the “ ” button on the doorbell for 10 seconds until it flashes 3 times, and initiate a call from the intercom panel to save the panel signal to the doorbell. Wait for 2 flashes to confirm programming exit.
  • Page 20: Faq

    11. FAQ Problem Solution - Check that the intercom panel has power. The application cannot find the - Check that the WiFi router is turned on. device. - Check that the intercom panel and the mobile device are both connected to the same router during the initial setup. - Check that the WiFi router is turned on and is transmitting at 2.4 GHz.
  • Page 21: Technical Support - Warranty

    Problem Solution - Check that push notifications are enabled in the app. In Settings, Parameters, Devices, select the intercom panel and Call notifications not received confirm the “Alert notification” mode. - Please note that you are limited to 10 calls per day. - Disable motion detection if it is not necessary.
  • Page 22: Safety Measures

    Important : veuillez conserver précieusement cette carte de garantie, ainsi que votre preuve d’achat. Philips and the Philips shield emblem are registered trademarks of Koninklijke Philips N.V. and are used under licence. This product was manufactured and is sold by Avidsen SAS, the sole guarantor of the product.
  • Page 23: Fcc/Ce Warning

    - In schools, training facilities, workshops, etc., qualified personnel must be on hand to monitor electronic equipment operation. - You must follow the instructions for use of any other devices connected to the system. - Please contact an experienced person if you have any doubts regarding equipment operation or safety.
  • Page 24 GB - Alternating Current Wechselstrom Koninklijke Philips N.V. NL - Gelijkstroom I marchi Philips sono marchi registrati di proprietà di Koninklijke Philips PL - Prąd zmienny N.V. IT - Corrente alternata Las marcas registradas de Philips son marcas registradas de Koninklijke...

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