NEC UNIVERGE SV9100 System Maintenance Manual page 84

Issue 1.0
Alarm
Type
No.
13 Not set Charge
Management
Link Error
14 Not set LAN Link Error
15 Not set Network Keep
Alive
16 Not set SMDR Link
17~18 Not set --- Reserved ---
19 Not set Charge
Management
Buffer full
30 Minor SMDR Buffer full The temporary buffer
31~34 Not set --- Reserved ---
72
Name Content of Alarm
The link with the charge
management device
came off.
The link with LAN on CD-
CP00 came off.
1. The network
connection has been
cut. Minor. Network
Keep Alive restoration.3.
Response notification on
network Keep Alive.
The temporary buffer
for the charge
management in main
device was overflowed,
and a part of unoutput
charge data disappeared
because it was not able
to output the charge
management data.
for SMDR in main device
was overflowed, and a
part of unoutput SMDR
data disappeared
because it was not able
to output SMDR data.
Cause
1. Problem of wiring to
connect main device with
charge management device.
Minor. Problem of PC.
• LAN cable defective.
• Connected HUB broken.
• Defect of CD-CP00
• LAN cable is defective.
• Net side trouble.
• Packet block by firewall.
• Repetition of IP address.
1. The charge data is printed
and not deleted at the
simple charge management.
Minor. The charge data is
not output to PC for the
charge management
software.
1. Problem of wiring to
connect main device with
PC.
Minor. Problem of PC.
UNIVERGE SV9100
Action Recovery
1. It is confirmed that When the
there is no problem in connection returns
wiring to connect a normally, the error
main device with the is recover.
charge management
device. (Whether ping
passes for LAN
connection is
confirmed.)
Minor. Restart the
charge management
software. 3. Reboot
PC, and start the
charge management
software.
Confirm the operation When the
of LAN connector, LAN connection returns
cable, and HUB again. normally, the error
is recover.
Confirm whether the When the
defect is on the connection returns
Network side. Confirm normally, the error
the settings of HUB is recovered.
and the router, etc.
1. Please print and When the output
delete the charge data is restarted, the
at the simple charge error is recovered.
management. However, the
charge
management data
Minor. Please connect
after the error
the charge
occurs is not
management software
recorded.
for the charge
management software
and output the charge
data.
1. Please confirm When the output
whether there is is restarted, the
problem in wiring to error is recovered.
connect a main device However, the
with PC. SMDR data after
the error occurs is
not recorded.
Minor. Please execute
the reactivation of PC.
System Maintenance Manual