Operation Guidelines; Downloading Of App And Access To Internet - Philips 6000 Series Instructions Manual

4.

Operation guidelines

Downloading of App and access to Internet

• Downloading of App: Search and download "Philips Home run" in the mobile store, or scan the QR code
below to download the App directly to learn more about the product and experience more functions and
services. Then follow instructions in the App to complete registration, login, and network pairing. Make
sure your phone is connected to a Wi-Fi network before network pairing.
Access to network pairing: Press and hold the Recharging button and Start button for 3 s until you hear
•
the voice prompt, in which case the light indicator of the main unit flashes orange and the appliance
enters the network pairing state.
• Addition of appliance: Open the App to create a new account, and follow instructions in the App. Before
Wi-Fi setting, make sure the main unit and the Wi-Fi network meet the following requirements.
Note: The product is available for fast network pairing via Bluetooth. You can turn on Bluetooth to access
the Internet.
A. Main unit:
̷ The main unit has at least 20% battery power or is on the charging dock.
B. Wi-Fi network:
̷ Use the correct password for the wireless network.
̷ Do not use a VPN (Virtual Private Network) or proxy server.
The Wi-Fi router supports 802.11 b/g/n and IPv4 protocols.
̷
̷ The router band is 2.4 GHz or a dual-band router that supports the 2.4 GHz band is used. The main
unit does not support the 5 GHz band.
̷ If the main unit fails to access the Wi-Fi network on the 2.4/5 GHz dual-band, switch to a 2.4 GHz
network for Wi-Fi setting. Switch back after Wi-Fi setting.
̷ When connecting to a hidden network, make sure to enter the correct network name - SSID (case
sensitive) and connect to a 2.4 GHz wireless network.
̷ When using a wireless extender/repeater, make sure the network name (SSID) and password are the
same as the primary network.
̷ Set the firewall and port of the Wi-Fi router to allow the main unit to connect to the App server.
C. Network security requirements:
Connect to WPA and WPA2 networks based on TKIP, PSK, AES/CCMP encryption.
̷
D. Wi-Fi connection failure
In case of failure to control the main unit with a smartphone, please try the following solutions. If the
problem persists, please contact our customer service team in time.
̷ If other operations are triggered during networking, the light indicator will change and the appliance
will remain in the network configuration status.
̷ If the connection between the smartphone and the robot fails, reset the Wi-Fi network again to enter
the network pairing mode and then add the network again.
̷ Please follow instructions in the App for actual operation on account of the version upgrade and update.
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