Sony VAIO Duo 13 SVD1323 User Manual
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Sony VAIO Duo 13 SVD1323 User Manual

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Table of Contents

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User Guide
Personal Computer
VAIO Duo 13
SVD1323
Use this manual if you encounter any problems, or have any questions about your VAIO computer.
About This Manual
Visit the VAIO support website that provides up-to-date information on your VAIO computer.
http://www.sony.com/am/vaiosupport/
How to Use
Windows 8: The Basics
Parts Description
Setup
Network / Internet
Connections
Settings
Backup / Recovery
Security

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Summary of Contents for Sony VAIO Duo 13 SVD1323

  • Page 1 Use this manual if you encounter any problems, or have any questions about your VAIO computer. About This Manual Visit the VAIO support website that provides up-to-date information on your VAIO computer. http://www.sony.com/am/vaiosupport/ How to Use Windows 8: The Basics...
  • Page 2 Other Operations Notifications Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices List of Topics How to Use Troubleshooting Notes on use Copyright 2013 Sony Corporation...

  • Page 3: Table Of Contents

    Table Of Contents User Guide ............................Windows 8: The Basics ........................User account .......................... Power ............................. Display ............................ Internet ........................... Password ..........................Apps ............................Windows ..........................Menu ............................Windows 8 ..........................Store ............................Help and Support ........................Parts Description ..........................VAIO computer ........................
  • Page 4 Headphones ........................... Optical digital output ....................... Internet ......................................................Wi-Fi ............................BLUETOOTH ....................................................Location information ....................... Wireless WAN ........................Settings ............................User account .......................... VAIO computer ........................Power ............................. Display ............................ HDMI ............................ Peripheral device ........................CD/DVD/BD .......................... Audio ............................
  • Page 5 VAIO computer ........................CD/DVD/BD .......................... Button ........................... Recovery ..........................BIOS ............................. Backup ..........................Service and support ......................Built-in storage device ......................Partition ..........................Refresh ..........................Security ............................VAIO computer ........................Internet ..........................Password ..........................BIOS ............................. Service and support ......................Face Recognition ........................
  • Page 6 Product registration ......................Supplied items ........................Security ..........................Hardware ............................Power ........................... Battery ..........................Display ..........................HDMI ............................ Audio ............................ Microphone ........................... Keyboard ..........................Touch pad ..........................Camera ......................................................Wi-Fi ............................. BLUETOOTH ........................Password ..........................BIOS ......................................................Memory card .........................
  • Page 7 BIOS ............................. Peripheral Devices ..................................................... Printer ........................... How to Use ........................... Troubleshooting ..........................TOC-5...

  • Page 8: Windows 8: The Basics

    User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Windows 8: The Basics User account Power Display Internet Password Apps Windows Menu Windows 8 Store Help and Support Notes on use Copyright 2013 Sony Corporation...

  • Page 9: Parts Description

    User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Parts Description VAIO computer Notes on use Copyright 2013 Sony Corporation...

  • Page 10: Setup

    User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Setup VAIO computer Power Battery Display Keyboard Supplied items Windows 8 Notes on use Copyright 2013 Sony Corporation...
  • Page 11 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Network / Internet Internet Wi-Fi Apps Store Wireless WAN Notes on use Copyright 2013 Sony Corporation...

  • Page 12: Hdmi

    User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Connections Power Display HDMI Peripheral device CD/DVD/BD Audio Speakers Headphones Optical digital output Internet Wi-Fi BLUETOOTH...
  • Page 13 Location information Wireless WAN Notes on use Copyright 2013 Sony Corporation...

  • Page 14: Microphone

    User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Settings User account VAIO computer Power Display HDMI Peripheral device CD/DVD/BD Audio Speakers Microphone Optical digital output Button Recovery Keyboard...

  • Page 15: Touch Pad

    Touch pad Camera Internet Password Memory module BIOS Service and support Touch panel Location information Sensor Security Menu Windows 8 Face Recognition Notes on use Copyright 2013 Sony Corporation...

  • Page 16: Computer

    User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Backup / Recovery VAIO computer CD/DVD/BD Button Recovery BIOS Backup Service and support Built-in storage device Partition Refresh Notes on use Copyright 2013 Sony Corporation...
  • Page 17 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Security VAIO computer Internet Password BIOS Service and support Face Recognition Notes on use Copyright 2013 Sony Corporation...
  • Page 18 About This Manual Congratulations on your purchase of this VAIO(R) computer. About your VAIO computer’s configuration To find out about the configuration of your VAIO computer, visit the Sony online support website. See About Online Support Website for more information.
  • Page 19 In no event shall Sony Corporation be liable for any incidental, consequential, or special damages, whether based on tort, contract, or otherwise, arising out of or in connection with this manual, the software, or other information contained herein or the use thereof.
  • Page 20 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Other Operations Power Battery Display Keyboard Touch pad Camera Memory card Built-in storage device Touch panel Partition NFC/One-touch functions Windows Windows 8...
  • Page 21 Help and Support Notes on use Copyright 2013 Sony Corporation...
  • Page 22 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Notifications Read this first VAIO computer Care and maintenance Important notice Service and support Product registration Supplied items Security Notes on use Copyright 2013 Sony Corporation...
  • Page 23 User Guide Troubleshooting Personal Computer VAIO Duo 13 SVD1323 Hardware Power Battery Display HDMI Audio Microphone Keyboard Touch pad Camera Wi-Fi BLUETOOTH Password BIOS...
  • Page 24 Memory card Software Computer Touch panel NFC/One-touch functions Location information Sensor Wireless WAN Notes on use Copyright 2013 Sony Corporation...
  • Page 25 User Guide Troubleshooting Personal Computer VAIO Duo 13 SVD1323 Apps Display Software Notes on use Copyright 2013 Sony Corporation...
  • Page 26 User Guide Troubleshooting Personal Computer VAIO Duo 13 SVD1323 Network / Internet Wi-Fi BLUETOOTH Wireless WAN Notes on use Copyright 2013 Sony Corporation...
  • Page 27 User Guide Troubleshooting Personal Computer VAIO Duo 13 SVD1323 Backup / Recovery Recovery Notes on use Copyright 2013 Sony Corporation...
  • Page 28 User Guide Troubleshooting Personal Computer VAIO Duo 13 SVD1323 Security Password BIOS Notes on use Copyright 2013 Sony Corporation...
  • Page 29 User Guide Troubleshooting Personal Computer VAIO Duo 13 SVD1323 Peripheral Devices Printer Notes on use Copyright 2013 Sony Corporation...
  • Page 30 User Guide List of Topics Personal Computer VAIO Duo 13 SVD1323 How to Use Windows 8: The Basics User account Switching from a Local Account to a Microsoft Account About User Account Types Power Entering Sleep Mode, Shutting Down, or Restarting Using Sleep Mode Restarting Your VAIO Computer Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)

  • Page 31: Windows 8

    Opening Control Panel Opening the Charms Opening the Desktop Searching Content Opening the App List About the Start Screen and Menu Windows 8 Using Sleep Mode Restarting Your VAIO Computer Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown) Store Switching User Accounts Installing Apps from Windows Store...

  • Page 32: Network / Internet

    Supplied items Checking Supplied Items Windows 8 Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown) Network / Internet Internet Stopping Wi-Fi(R) (Wireless LAN) Communications Notes on Using the Wi-Fi(R) (Wireless LAN) Function About the Wi-Fi(R) (Wireless LAN) Standards Inserting a Micro SIM Card (Wireless WAN equipped models) Before Using the Wireless WAN (Wireless WAN equipped models) Removing a Micro SIM Card (Wireless WAN equipped models)

  • Page 33: Connections

    Before Using the Wireless WAN (Wireless WAN equipped models) Removing a Micro SIM Card (Wireless WAN equipped models) Starting Wireless WAN Communications (Wireless WAN equipped models) Stopping Wireless WAN Communications (Wireless WAN equipped models) Connections Power Connecting a Power Source Display Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device Selecting Display Modes...
  • Page 34 Before Using the Wireless WAN (Wireless WAN equipped models) Removing a Micro SIM Card (Wireless WAN equipped models) About the Internet Connection Services Starting Wireless WAN Communications (Wireless WAN equipped models) Stopping Wireless WAN Communications (Wireless WAN equipped models) Starting Wi-Fi(R) (Wireless LAN) Communications About a Security Key for Wi-Fi(R) (Wireless LAN) Disabling the Wi-Fi(R) (Wireless LAN) Function About the Network (LAN)
  • Page 35 Settings User account Switching from a Local Account to a Microsoft Account VAIO computer About the ASSIST Button Viewing the System Information Customizing Your VAIO Computer Booting Your VAIO Computer from External Devices Using VAIO Update Keeping Your VAIO Computer in Optimum Condition (VAIO Care) Updating Your VAIO Computer Power Notes on Sleep Mode...
  • Page 36 CD/DVD/BD Booting Your VAIO Computer from External Devices Audio Adjusting the Speakers Volume Adjusting the Volume in Windows Changing the Sound Output Device Adjusting the Microphone Volume Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV Playing Optimized Sound for Your VAIO Computer Using ClearAudio+ Speakers Adjusting the Speakers Volume...
  • Page 37 About the ASSIST Button Booting Your VAIO Computer from External Devices Setting/Changing the Power-on Password Removing the Power-on Password Service and support Using VAIO Update Keeping Your VAIO Computer in Optimum Condition (VAIO Care) Updating Your VAIO Computer Touch panel Notes on Using the Touch Screen (Touch screen equipped models) Enlarging the Text Size (DPI) (Touch screen equipped models) How to Use the Touch Screen (Touch screen equipped models)
  • Page 38 Recovery About the ASSIST Button Recovering from the Recovery Area Refreshing Your VAIO Computer (Refresh function supported models) Removing Recovery Content to Free up Disk Space Recovering from Recovery Media Checking the Volume of the Recovery Area About Recovery Creating Recovery Media Notes on Recovery BIOS About the ASSIST Button...
  • Page 39 Creating/Changing/Removing Your Windows Password Setting/Changing the Power-on Password Signing In to Windows Using Face Recognition Removing the Power-on Password BIOS Setting/Changing the Power-on Password Removing the Power-on Password Service and support Using VAIO Update Keeping Your VAIO Computer in Optimum Condition (VAIO Care) Face Recognition Using Face Recognition Notes on Face Recognition...
  • Page 40 Using the Built-in Camera Scanning Content (VAIO Scan) Connecting a USB Device Charging a USB Device Memory card Notes on Using SD Memory Cards About "Memory Stick" Formatting "Memory Stick" Removing "Memory Stick" Notes on Using "Memory Stick" Removing SD Memory Cards Inserting SD Memory Cards Compatible "Memory Stick"...
  • Page 41 Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown) Help and Support Opening Windows Help and Support Starting Help+Tips Clipping an Image Displayed on the Computer Screen (VAIO Clip) Starting the Note Taking App (VAIO Paper) Using the Pen Stand (Digitizer Stylus supplied models) Using the Pen Hook (Digitizer Stylus supplied models) Replacing the Battery of the Pen (Digitizer Stylus supplied models) Replacing the Nib (Digitizer Stylus supplied models)
  • Page 42 User Guide List of Topics Personal Computer VAIO Duo 13 SVD1323 Troubleshooting Hardware Power Why does my VAIO computer automatically turn off? Why does a message appear and Windows fail to start when I turn on my VAIO computer? What should I do if Hibernate mode is not available or my VAIO computer does not enter Hibernate mode? What should I do if the screen remains blank when I press the power button? What should I do if my VAIO computer does not turn on? What should I do if I cannot turn off my VAIO computer?
  • Page 43 What should I do if the touch screen does not work correctly? (Touch screen equipped models) HDMI What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port? Audio What should I do if I do not hear sound from speakers or headphones? What should I do if my microphone does not work? What should I do if I hear microphone feedback from speakers when using my microphone?
  • Page 44 How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function? BLUETOOTH What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer? What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with?
  • Page 45 Apps Display Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as those recorded with the AVCHD digital video camcorder? Software Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as those recorded with the AVCHD digital video camcorder? What should I do if my game app does not work or it keeps crashing? Network / Internet...
  • Page 46 What should I do if my VAIO computer does not recognize the USB device? Printer What should I do if I cannot print a document? What should I do if my VAIO computer does not recognize the USB device? Notes on use Copyright 2013 Sony Corporation...
  • Page 47 User Guide Personal Computer VAIO Duo 13 SVD1323 Notes on use Before use To make full use of this content, please read the following notes thoroughly. Please note that they are subject to change without prior notice. June 2013 Recommended system environment The following system environments are recommended for displaying this content.
  • Page 48 Sony may use cookies, web beacons or similar technologies to make statistical analysis of customers’ usage of this content while preserving anonymity. Notes on use Copyright 2013 Sony Corporation...
  • Page 49 In Windows 8, you can switch between a local account and a Microsoft account. About User Account Types There are two types of user accounts available in Windows 8: a local account and a Microsoft account. Notes on use Copyright 2013 Sony Corporation...
  • Page 50 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Power Entering Sleep Mode, Shutting Down, or Restarting You can place your VAIO computer into Sleep mode or shut down/restart the computer by following these steps. Using Sleep Mode In Sleep mode, you can step away from your VAIO computer while retaining the computer’s state including data you are working on.
  • Page 51 What should I do if my VAIO computer does not turn on or the power button does not work (the charge indicator light blinks fast)? What should I do if the VAIO Care (Rescue Mode) screen appears when I turn on my VAIO computer? Notes on use Copyright 2013 Sony Corporation...
  • Page 52 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Display Opening the Desktop You can access the desktop from a tile, just like an app. Open the desktop by following the instruction below. Searching Content With the Search charm, you can search files, settings, or web content. Opening the App List You can open the list of the installed apps (the Apps screen) on your VAIO computer.
  • Page 53 What should I do if my computer screen flickers or fades to white? (Intel graphics accelerator installed models) What should I do if the touch screen does not work correctly? (Touch screen equipped models) Notes on use Copyright 2013 Sony Corporation...
  • Page 54 Stopping Wireless WAN Communications (Wireless WAN equipped models) Starting Wi-Fi(R) (Wireless LAN) Communications Using the Antivirus App for Your VAIO Computer About a Security Key for Wi-Fi(R) (Wireless LAN) Disabling the Wi-Fi(R) (Wireless LAN) Function About the Network (LAN) Notes on use Copyright 2013 Sony Corporation...
  • Page 55 What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power- on password three times consecutively? What should I do if I forget the power-on password to start my VAIO computer? Notes on use Copyright 2013 Sony Corporation...
  • Page 56 You can install apps from Windows Store. Opening the App Menu Many apps have app menus that you can use to control your app. Follow the instructions below to open the app menu. Notes on use Copyright 2013 Sony Corporation...
  • Page 57 VAIO Duo 13 SVD1323 Windows Opening Windows Help and Support You can open Windows Help and Support by following these steps. Starting Help+Tips You can start Help+Tips that explains the Windows 8 basic operations. Notes on use Copyright 2013 Sony Corporation...
  • Page 58 You can open the list of the installed apps (the Apps screen) on your VAIO computer. About the Start Screen and Menu You can add shortcuts to apps, the desktop, and websites that you use the most. Notes on use Copyright 2013 Sony Corporation...
  • Page 59 After changing the settings or installing an app on your VAIO computer, you may be required to restart the computer. Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown) By default, your VAIO computer automatically enters Sleep mode after a certain period of inactivity. Notes on use Copyright 2013 Sony Corporation...
  • Page 60 Personal Computer VAIO Duo 13 SVD1323 Store Switching User Accounts You can switch to another user account by following these steps. Installing Apps from Windows Store You can install apps from Windows Store. Notes on use Copyright 2013 Sony Corporation...
  • Page 61 SVD1323 Help and Support Opening Windows Help and Support You can open Windows Help and Support by following these steps. Starting Help+Tips You can start Help+Tips that explains the Windows 8 basic operations. Notes on use Copyright 2013 Sony Corporation...
  • Page 62 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 VAIO computer Parts and Controls on the Back Describes the features on the back of the VAIO computer, such as connection ports. Parts and Controls on the Front Describes the features on the front of the VAIO computer, such as buttons and indicator lights. Parts and Controls on the Sides Describes the features on the sides of the VAIO computer, such as connection ports.
  • Page 63 About the ASSIST Button Viewing the System Information Customizing Your VAIO Computer Booting Your VAIO Computer from External Devices Using VAIO Update Keeping Your VAIO Computer in Optimum Condition (VAIO Care) Updating Your VAIO Computer Notes on use Copyright 2013 Sony Corporation...
  • Page 64 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Power Charging the Battery Pack The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source. The charging time may vary depending on operating conditions. Turning On Your VAIO Computer Turn on your VAIO computer to start Windows.
  • Page 65 What should I do if my VAIO computer does not turn on or the power button does not work (the charge indicator light blinks fast)? What should I do if the VAIO Care (Rescue Mode) screen appears when I turn on my VAIO computer? Notes on use Copyright 2013 Sony Corporation...
  • Page 66 Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power? What should I do if my battery pack is not fully charged? What should I do if my battery pack does not work properly? Notes on use Copyright 2013 Sony Corporation...
  • Page 67 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Display Raising the LCD Screen To use the keyboard, you need to raise the LCD screen. You might be looking for the following topics: Opening the Desktop Searching Content Opening the App List About the Start Screen and Menu Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device...
  • Page 68 What should I do if my computer screen flickers or fades to white? (Intel graphics accelerator installed models) What should I do if the touch screen does not work correctly? (Touch screen equipped models) Notes on use Copyright 2013 Sony Corporation...
  • Page 69 What should I do if my VAIO computer screen freezes? What should I do if I cannot enter certain characters with my keyboard? What should I do if my keyboard configuration is wrong? Notes on use Copyright 2013 Sony Corporation...
  • Page 70 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Supplied items Checking Supplied Items Check all items packed with the product before use. Notes on use Copyright 2013 Sony Corporation...
  • Page 71 Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown) By default, your VAIO computer automatically enters Sleep mode after a certain period of inactivity. You might be looking for the following topics: Using Sleep Mode Restarting Your VAIO Computer Notes on use Copyright 2013 Sony Corporation...
  • Page 72 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Internet Stopping Wi-Fi(R) (Wireless LAN) Communications You can stop Wi-Fi communications by following these steps. Notes on Using the Wi-Fi(R) (Wireless LAN) Function Before using the Wi-Fi function, read the following precautions for correct use. About the Wi-Fi(R) (Wireless LAN) Standards Wi-Fi allows your VAIO computer to connect to a network through a wireless connection.
  • Page 73 You can disable the Wi-Fi function by following these steps. About the Network (LAN) The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices. Notes on use Copyright 2013 Sony Corporation...
  • Page 74 How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function? Notes on use Copyright 2013 Sony Corporation...
  • Page 75 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Wi-Fi Stopping Wi-Fi(R) (Wireless LAN) Communications You can stop Wi-Fi communications by following these steps. Notes on Using the Wi-Fi(R) (Wireless LAN) Function Before using the Wi-Fi function, read the following precautions for correct use. About the Wi-Fi(R) (Wireless LAN) Standards Wi-Fi allows your VAIO computer to connect to a network through a wireless connection.
  • Page 76 What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function? Notes on use Copyright 2013 Sony Corporation...
  • Page 77 Installing Apps from Windows Store You can install apps from Windows Store. You might be looking for the following topics: Switching User Accounts Switching Apps Viewing Running Apps Closing Apps Starting Apps Opening the App Menu Notes on use Copyright 2013 Sony Corporation...
  • Page 78 How to Use Personal Computer VAIO Duo 13 SVD1323 Store Installing Apps from Windows Store You can install apps from Windows Store. You might be looking for the following topics: Switching User Accounts Notes on use Copyright 2013 Sony Corporation...
  • Page 79 You can stop wireless WAN (WWAN) communications by following these steps. You might be looking for the following topics: What should I do if my VAIO computer cannot connect to the wireless WAN? Notes on use Copyright 2013 Sony Corporation...
  • Page 80 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Power Connecting a Power Source Connect your VAIO computer to an AC power source. You might be looking for the following topics: Entering Sleep Mode, Shutting Down, or Restarting Using Sleep Mode Restarting Your VAIO Computer Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown)
  • Page 81 What should I do if the VAIO Care (Rescue Mode) screen appears when I turn on my VAIO computer? Notes on use Copyright 2013 Sony Corporation...
  • Page 82 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Display Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device You can change the screen resolution or size of your VAIO computer’s screen image displayed on an external display, such as a TV, connected to the computer with an HDMI cable (not supplied).
  • Page 83 What should I do if my computer screen flickers or fades to white? (Intel graphics accelerator installed models) What should I do if the touch screen does not work correctly? (Touch screen equipped models) Notes on use Copyright 2013 Sony Corporation...
  • Page 84 You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable (not supplied). You might be looking for the following topics: What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port? Notes on use Copyright 2013 Sony Corporation...
  • Page 85 Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high-quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection. Notes on use Copyright 2013 Sony Corporation...
  • Page 86 Connecting an External Drive Connect an external disc drive or hard disk drive to a USB port on your VAIO computer. You might be looking for the following topics: Booting Your VAIO Computer from External Devices Notes on use Copyright 2013 Sony Corporation...
  • Page 87 What should I do if sound interruptions occur during video or audio playback? What should I do if I do not hear sound from a digital audio device connected to the digital output port, such as the HDMI output port? Notes on use Copyright 2013 Sony Corporation...
  • Page 88 You can connect external sound output devices (such as speakers, headphones, or a headset) to your VAIO computer. You might be looking for the following topics: Adjusting the Speakers Volume Playing Optimized Sound for Your VAIO Computer Using ClearAudio+ Notes on use Copyright 2013 Sony Corporation...
  • Page 89 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Headphones Connecting External Speakers/Headphones/Headset You can connect external sound output devices (such as speakers, headphones, or a headset) to your VAIO computer. Notes on use Copyright 2013 Sony Corporation...
  • Page 90 Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high-quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection. Notes on use Copyright 2013 Sony Corporation...
  • Page 91 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Internet Stopping Wi-Fi(R) (Wireless LAN) Communications You can stop Wi-Fi communications by following these steps. Notes on Using the Wi-Fi(R) (Wireless LAN) Function Before using the Wi-Fi function, read the following precautions for correct use. About the Wi-Fi(R) (Wireless LAN) Standards Wi-Fi allows your VAIO computer to connect to a network through a wireless connection.
  • Page 92 The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices. You might be looking for the following topics: Installing Apps from Windows Store Using the Antivirus App for Your VAIO Computer Notes on use Copyright 2013 Sony Corporation...
  • Page 93 How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function? Notes on use Copyright 2013 Sony Corporation...
  • Page 94 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Wi-Fi Stopping Wi-Fi(R) (Wireless LAN) Communications You can stop Wi-Fi communications by following these steps. Notes on Using the Wi-Fi(R) (Wireless LAN) Function Before using the Wi-Fi function, read the following precautions for correct use. About the Wi-Fi(R) (Wireless LAN) Standards Wi-Fi allows your VAIO computer to connect to a network through a wireless connection.
  • Page 95 What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function? Notes on use Copyright 2013 Sony Corporation...
  • Page 96 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 BLUETOOTH About BLUETOOTH(R) Security The BLUETOOTH wireless technology has an authentication function, which allows you to control communication with other devices. Notes on Using the BLUETOOTH(R) Function Before using the BLUETOOTH function, read the following precautions for correct use. About the BLUETOOTH(R) Function You can establish wireless communications between your VAIO computer and other BLUETOOTH devices, such as another computer, a smartphone, a mobile phone, a headset, or a mouse.
  • Page 97 What should I do if I cannot charge the device connected to the USB port that supports USB charging? What should I do if I cannot print a document? What should I do if my VAIO computer does not recognize the USB device? Notes on use Copyright 2013 Sony Corporation...
  • Page 98 You can download the location information of your VAIO computer using the Global Navigation Satellite System (GNSS). You might be looking for the following topics: What should I do if I cannot download the location information? Notes on use Copyright 2013 Sony Corporation...
  • Page 99 You can stop wireless WAN (WWAN) communications by following these steps. You might be looking for the following topics: What should I do if my VAIO computer cannot connect to the wireless WAN? Notes on use Copyright 2013 Sony Corporation...
  • Page 100 Switching from a Local Account to a Microsoft Account In Windows 8, you can switch between a local account and a Microsoft account. You might be looking for the following topics: About User Account Types Notes on use Copyright 2013 Sony Corporation...
  • Page 101 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 VAIO computer About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer. Viewing the System Information You can view the system information of your VAIO computer.
  • Page 102 Checking Supplied Items Raising the LCD Screen Setting Up an Appropriate Work Environment Notes on use Copyright 2013 Sony Corporation...
  • Page 103 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Power Notes on Sleep Mode Read the following precautions before using Sleep mode. Selecting a Power Plan Power management helps you set up power plans to suit your requirements for power consumption. Notes on Using the Power Source Read the following precautions before using the power source.
  • Page 104 What should I do if my VAIO computer does not turn on or the power button does not work (the charge indicator light blinks fast)? What should I do if the VAIO Care (Rescue Mode) screen appears when I turn on my VAIO computer? Notes on use Copyright 2013 Sony Corporation...
  • Page 105 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Display Displaying Clear and Vivid Images (X-Reality for mobile installed models) You can display clear and vivid images using the X-Reality for mobile engine that is high-quality image technology. Changing the LCD Brightness You can adjust the LCD brightness.
  • Page 106 Enlarging the Text Size (DPI) (Touch screen equipped models) Changing the DPI to enlarge the text and icon size enables you to operate the touch screen easier. How to Use the Touch Screen (Touch screen equipped models) You can tap the touch screen or make a simple motion with your fingers to operate your VAIO computer. About Built-In Sensors A built-in accelerometer, digital compass (magnetometer), and gyro sensor enable you to use the following functions.
  • Page 107 What should I do if my computer screen flickers or fades to white? (Intel graphics accelerator installed models) What should I do if the touch screen does not work correctly? (Touch screen equipped models) Notes on use Copyright 2013 Sony Corporation...
  • Page 108 You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable (not supplied). You might be looking for the following topics: What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port? Notes on use Copyright 2013 Sony Corporation...
  • Page 109 Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high-quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection. Notes on use Copyright 2013 Sony Corporation...
  • Page 110 You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a USB flash drive by using the BIOS function. You might be looking for the following topics: Connecting an External Drive Notes on use Copyright 2013 Sony Corporation...
  • Page 111 Playing Optimized Sound for Your VAIO Computer Using ClearAudio+ ClearAudio+ enables high quality sound that is optimized for your VAIO computer using digital signal processing technologies originally developed by Sony. You might be looking for the following topics: Connecting External Speakers/Headphones/Headset...
  • Page 112 Playing Optimized Sound for Your VAIO Computer Using ClearAudio+ ClearAudio+ enables high quality sound that is optimized for your VAIO computer using digital signal processing technologies originally developed by Sony. You might be looking for the following topics: Connecting External Speakers/Headphones/Headset...
  • Page 113 You might be looking for the following topics: What should I do if my microphone does not work? What should I do if I hear microphone feedback from speakers when using my microphone? Notes on use Copyright 2013 Sony Corporation...
  • Page 114 Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high-quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection. Notes on use Copyright 2013 Sony Corporation...
  • Page 115 Personal Computer VAIO Duo 13 SVD1323 Button About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer. Notes on use Copyright 2013 Sony Corporation...
  • Page 116 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Recovery About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer. You might be looking for the following topics: Recovering from the Recovery Area Refreshing Your VAIO Computer (Refresh function supported models) Removing Recovery Content to Free up Disk Space...
  • Page 117 What should I do if my VAIO computer screen freezes? What should I do if I cannot enter certain characters with my keyboard? What should I do if my keyboard configuration is wrong? Notes on use Copyright 2013 Sony Corporation...
  • Page 118 What should I do if the pointer does not move? How do I avoid unintentional clicks caused by a light touch on the touch pad? What should I do if my VAIO computer screen freezes? Notes on use Copyright 2013 Sony Corporation...
  • Page 119 What should I do if captured images contain dropped frames and audio interruptions? Why are captured images poor in quality? Why is the video input from the built-in camera suspended momentarily? What should I do if captured images flicker? Notes on use Copyright 2013 Sony Corporation...
  • Page 120 Starting Wireless WAN Communications (Wireless WAN equipped models) Stopping Wireless WAN Communications (Wireless WAN equipped models) Starting Wi-Fi(R) (Wireless LAN) Communications About a Security Key for Wi-Fi(R) (Wireless LAN) Disabling the Wi-Fi(R) (Wireless LAN) Function About the Network (LAN) Notes on use Copyright 2013 Sony Corporation...
  • Page 121 What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power- on password three times consecutively? What should I do if I forget the power-on password to start my VAIO computer? Notes on use Copyright 2013 Sony Corporation...
  • Page 122 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Memory module Viewing the System Information You can view the system information of your VAIO computer. Notes on use Copyright 2013 Sony Corporation...
  • Page 123 If power-on password input for booting up your VAIO computer is no longer necessary, follow these steps to remove the machine password and user password. You might be looking for the following topics: What should I do if I forget the power-on password to start my VAIO computer? Notes on use Copyright 2013 Sony Corporation...
  • Page 124 Be sure to update your VAIO computer by installing the following apps to enhance its efficiency, security and functionality. You might be looking for the following topics: Solving Common Problems with Your VAIO Computer About Online Support Website Notes on use Copyright 2013 Sony Corporation...
  • Page 125 Entering Characters with Touch Screen Operations (Touch screen equipped models) About the Touch Screen (Touch screen equipped models) What should I do if the touch screen does not work correctly? (Touch screen equipped models) Notes on use Copyright 2013 Sony Corporation...
  • Page 126 You can download the location information of your VAIO computer using the Global Navigation Satellite System (GNSS). You might be looking for the following topics: What should I do if I cannot download the location information? Notes on use Copyright 2013 Sony Corporation...
  • Page 127 Before using built-in sensors, read the following precautions for correct use. You might be looking for the following topics: Why doesn't the built-in digital compass show the correct direction? Why doesn't the computer screen rotate? Notes on use Copyright 2013 Sony Corporation...
  • Page 128 How to Use Personal Computer VAIO Duo 13 SVD1323 Security Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency, security and functionality. Notes on use Copyright 2013 Sony Corporation...
  • Page 129 You can open Control Panel by following these steps. You might be looking for the following topics: Opening the Charms Opening the Desktop Searching Content Opening the App List About the Start Screen and Menu Notes on use Copyright 2013 Sony Corporation...
  • Page 130 In Sleep mode, you can step away from your VAIO computer while retaining the computer’s state including data you are working on. You might be looking for the following topics: Restarting Your VAIO Computer Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown) Notes on use Copyright 2013 Sony Corporation...
  • Page 131 Why doesn't my preferred app start when I detach the pen (Digitizer Stylus)? Why does the message "The digitizer stylus (pen) has been pulled out." appear even when I do not detach the pen? Notes on use Copyright 2013 Sony Corporation...
  • Page 132 Read the following precautions before using face recognition. Signing In to Windows Using Face Recognition You can sign in to Windows using face recognition in place of entering the Windows password if you have already set the Windows password. Notes on use Copyright 2013 Sony Corporation...
  • Page 133 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 VAIO computer About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer. Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a USB flash drive by using the BIOS function.
  • Page 134 You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a USB flash drive by using the BIOS function. You might be looking for the following topics: Connecting an External Drive Notes on use Copyright 2013 Sony Corporation...
  • Page 135 Personal Computer VAIO Duo 13 SVD1323 Button About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer. Notes on use Copyright 2013 Sony Corporation...
  • Page 136 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Recovery About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer. Recovering from the Recovery Area You can recover your VAIO computer from the recovery area on the built-in storage device.
  • Page 137 What should I do if I cannot create Recovery Media? What should I do if my VAIO computer becomes unstable (Windows starts)? What should I do if my VAIO computer becomes unstable (Windows does not start)? Notes on use Copyright 2013 Sony Corporation...
  • Page 138 BIOS function. You might be looking for the following topics: Setting/Changing the Power-on Password Removing the Power-on Password What should I do if I forget the power-on password to start my VAIO computer? Notes on use Copyright 2013 Sony Corporation...
  • Page 139 If you cannot start Windows, back up your data with VAIO Care (Rescue Mode): VAIO recovery solutions. Restoring Your Data with VAIO Data Restore Tool You can use VAIO Data Restore Tool to restore files previously backed up using VAIO Care (Rescue Mode): VAIO recovery solutions. Notes on use Copyright 2013 Sony Corporation...
  • Page 140 With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level. You might be looking for the following topics: Using VAIO Update Updating Your VAIO Computer Solving Common Problems with Your VAIO Computer About Online Support Website Notes on use Copyright 2013 Sony Corporation...
  • Page 141 Creating Partitions This topic describes how to create partitions. Checking the Volume of the Recovery Area Your built-in storage device contains the recovery area where the data for the system recovery is stored. Notes on use Copyright 2013 Sony Corporation...
  • Page 142 Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files. Creating Partitions This topic describes how to create partitions. Notes on use Copyright 2013 Sony Corporation...
  • Page 143 Recovery is the process of restoring the built-in storage device back to its original factory condition. Refresh is the process of reinstalling the operating system with the main settings and personal data retained. Notes on use Copyright 2013 Sony Corporation...
  • Page 144 Raising the LCD Screen Setting Up an Appropriate Work Environment About the ASSIST Button Viewing the System Information Customizing Your VAIO Computer Booting Your VAIO Computer from External Devices Updating Your VAIO Computer Notes on use Copyright 2013 Sony Corporation...
  • Page 145 Starting Wireless WAN Communications (Wireless WAN equipped models) Stopping Wireless WAN Communications (Wireless WAN equipped models) Starting Wi-Fi(R) (Wireless LAN) Communications About a Security Key for Wi-Fi(R) (Wireless LAN) Disabling the Wi-Fi(R) (Wireless LAN) Function About the Network (LAN) Notes on use Copyright 2013 Sony Corporation...
  • Page 146 What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power- on password three times consecutively? What should I do if I forget the power-on password to start my VAIO computer? Notes on use Copyright 2013 Sony Corporation...
  • Page 147 You might be looking for the following topics: About the ASSIST Button Booting Your VAIO Computer from External Devices What should I do if I forget the power-on password to start my VAIO computer? Notes on use Copyright 2013 Sony Corporation...
  • Page 148 With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level. You might be looking for the following topics: Updating Your VAIO Computer Solving Common Problems with Your VAIO Computer About Online Support Website Notes on use Copyright 2013 Sony Corporation...
  • Page 149 Read the following precautions before using face recognition. Signing In to Windows Using Face Recognition You can sign in to Windows using face recognition in place of entering the Windows password if you have already set the Windows password. Notes on use Copyright 2013 Sony Corporation...
  • Page 150 In Store Service & Support (available in USA only) Make an appointment with a Sony certified technician at a U.S. Sony Store and get personalized service and support for your VAIO computer. Sony Technicians can assist with the setup of your new VAIO computer, system optimization, data rescue, and any repair service you might need.
  • Page 151 Environmental sustainability For Sony’s environmental initiatives and recycling of your products, visit our sustainability site. http://www.sony.com/green/ Hint You can find a link to register your computer online in VAIO Care. To start VAIO Care, see Starting Apps. Related Topic About This Manual...
  • Page 152 User Guide notnavigate Personal Computer VAIO Duo 13 SVD1323 Welcome Congratulations on the purchase of this VAIO computer. This User Guide - Introduction Version provides you with limited information about your VAIO computer. To update this file to the complete version of the User Guide, see Updating the User Guide to the Latest Version for more information.
  • Page 153 To access Windows Help and Support, open the charms and enter "Help and Support" in the search box. Connecting to the Internet You will need to connect your VAIO computer to the Internet before updating to the complete version of the User Guide.
  • Page 154 To use the network (LAN) (LAN port equipped models) You can connect your VAIO computer to networks with a LAN cable. Connect one end of a LAN cable to the LAN port on the computer and the other end to your network. For detailed settings and devices required for LAN access, ask your network administrator.
  • Page 155 Finding Support Information The Sony online support website provides instant access to information on commonly encountered problems. You can find support information such as the support website URL in Contact & Support on VAIO Care or the supplied Quick Start Guide.
  • Page 156 To open the Start screen Touch operation (Touch screen equipped models) Start charm. Open the charms, then tap the Mouse/Touch pad operation Start charm. Open the charms, then click the Keyboard operation Press the (Windows) key. Hint On the desktop, you can open the Start screen by selecting (Start) in the lower left corner.
  • Page 157 Mouse/Touch pad operation icon at the lower-left of the Start screen. Click the Hint It is useful to pin the apps that you use the most to the Start screen. To pin the apps, right-click an app icon on the Apps screen and select the pin icon on the menu that appears on the bottom of the screen.
  • Page 158 2. Select your desired icon or file from the search result. Hint You can select the search target to narrow the search result. Viewing Running Apps You can view running apps by displaying the list on the Start screen. Touch operation (Touch screen equipped models) Swipe in from the left edge until a small app icon appears, then drag the icon back towards the left edge.
  • Page 159 Keyboard operation (Windows) key and the Tab key at the same time. Press the Switching Apps You can switch between apps that are currently running. Touch operation (Touch screen equipped models) Display currently running apps, touch and swipe in your desired app icon from the left edge. Mouse/Touch pad operation Display currently running apps and drag your desired app icon from the left edge to the center.
  • Page 160 Mouse/Touch pad operation When an app is open, right-click anywhere on the screen. On a touch pad, click the bottom-right corner. Keyboard operation (Windows) key and the Z key at the same time. Press the Hint Open the app menu when an app is displayed on the computer screen. App commands vary depending on the app that is currently displayed on the computer screen.
  • Page 161 Keyboard operation Press the Alt key and the F4 key at the same time. Installing Apps from Windows Store You can install apps from Windows Store. You will need a Microsoft account to use certain apps or services, including Windows Store. On how to create and what you can do with the Microsoft account, refer to Windows Help and Support.
  • Page 162 You can open Control Panel by following these steps. 1. Open the Apps screen. 2. Select Control Panel. Opening Windows Help and Support You can open Windows Help and Support by following these steps. 1. Open the Apps screen. 2. Select Help and Support. Starting Help+Tips You can start Help+Tips that explains the Windows 8 basic operations.
  • Page 163 You can place your VAIO computer into Sleep mode or shut down/restart the computer by following these steps. Settings charm. 1. Open the charms and select the Power and Sleep, Shut down, or Restart. 2. Select Switching User Accounts You can switch to another user account by following these steps. 1.
  • Page 164 Trademarks SONY and the SONY logo are registered trademarks of Sony Corporation. VAIO, the VAIO logo, and other Sony product or service names are trademarks or registered trademarks of Sony Corporation or any of its affiliates. Windows and the Windows logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 165 The LCD backlight is turned off automatically after no more than 15 minutes of inactivity. The computer enters Sleep mode automatically after no more than 30 minutes of inactivity. Press the (Power) button to bring the computer back into Normal mode. Notes on use Copyright 2013 Sony Corporation...
  • Page 166 You can open Windows Help and Support by following these steps. 1. Open the Apps screen. (See to open the Apps screen.) Opening the App List 2. Select Help and Support. Related Topic Starting Help+Tips Notes on use Copyright 2013 Sony Corporation...
  • Page 167 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Power Using Sleep Mode In Sleep mode, you can step away from your VAIO computer while retaining the computer’s state including data you are working on. Charging the Battery Pack The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source.
  • Page 168 What should I do if my VAIO computer does not turn on or the power button does not work (the charge indicator light blinks fast)? What should I do if the VAIO Care (Rescue Mode) screen appears when I turn on my VAIO computer? Notes on use Copyright 2013 Sony Corporation...
  • Page 169 Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power? What should I do if my battery pack is not fully charged? What should I do if my battery pack does not work properly? Notes on use Copyright 2013 Sony Corporation...
  • Page 170 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Display About the Touch Screen (Touch screen equipped models) The touch screen enables direct interaction with your VAIO computer using your finger(s). You can perform various gestures on the touch screen. Notes on Using the Touch Screen (Touch screen equipped models) Before using the touch screen, read the following precautions for correct use.
  • Page 171 What should I do if my computer screen flickers or fades to white? (Intel graphics accelerator installed models) What should I do if the touch screen does not work correctly? (Touch screen equipped models) Notes on use Copyright 2013 Sony Corporation...
  • Page 172 What should I do if my VAIO computer screen freezes? What should I do if I cannot enter certain characters with my keyboard? What should I do if my keyboard configuration is wrong? Notes on use Copyright 2013 Sony Corporation...
  • Page 173 What should I do if the pointer does not move? How do I avoid unintentional clicks caused by a light touch on the touch pad? What should I do if my VAIO computer screen freezes? Notes on use Copyright 2013 Sony Corporation...
  • Page 174 What should I do if captured images contain dropped frames and audio interruptions? Why are captured images poor in quality? Why is the video input from the built-in camera suspended momentarily? What should I do if captured images flicker? Notes on use Copyright 2013 Sony Corporation...
  • Page 175 What should I do if I cannot charge the device connected to the USB port that supports USB charging? What should I do if I cannot print a document? What should I do if my VAIO computer does not recognize the USB device? Notes on use Copyright 2013 Sony Corporation...
  • Page 176 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Memory card Notes on Using SD Memory Cards Before using SD memory cards, read the following precautions for correct use. About "Memory Stick" "Memory Stick" is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras and other devices.
  • Page 177 Why can't I write data to a memory card? Notes on use Copyright 2013 Sony Corporation...
  • Page 178 Creating Partitions This topic describes how to create partitions. You might be looking for the following topics: Removing Recovery Content to Free up Disk Space Checking the Volume of the Recovery Area Notes on use Copyright 2013 Sony Corporation...
  • Page 179 You might be looking for the following topics: Enlarging the Text Size (DPI) (Touch screen equipped models) What should I do if the touch screen does not work correctly? (Touch screen equipped models) Notes on use Copyright 2013 Sony Corporation...
  • Page 180 Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files. Creating Partitions This topic describes how to create partitions. Notes on use Copyright 2013 Sony Corporation...
  • Page 181 About NFC (NFC supported models) Near Field Communication (NFC) is a short-range wireless technology. About One-touch functions (NFC supported models) One-touch functions are Sony original functions which use NFC. Disabling NFC/One-touch functions (NFC supported models) You can disable NFC/One-touch functions by following these steps.
  • Page 182 VAIO Duo 13 SVD1323 Windows Opening Windows Help and Support You can open Windows Help and Support by following these steps. Starting Help+Tips You can start Help+Tips that explains the Windows 8 basic operations. Notes on use Copyright 2013 Sony Corporation...
  • Page 183 After changing the settings or installing an app on your VAIO computer, you may be required to restart the computer. Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown) By default, your VAIO computer automatically enters Sleep mode after a certain period of inactivity. Notes on use Copyright 2013 Sony Corporation...
  • Page 184 SVD1323 Help and Support Opening Windows Help and Support You can open Windows Help and Support by following these steps. Starting Help+Tips You can start Help+Tips that explains the Windows 8 basic operations. Notes on use Copyright 2013 Sony Corporation...
  • Page 185 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Clipping an Image Displayed on the Computer Screen (VAIO Clip) With VAIO Clip, you can easily clip an image displayed on the computer screen. Starting the Note Taking App (VAIO Paper) You can use VAIO Paper in substitution for real notebooks.
  • Page 186 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Read this first About This Manual Congratulations on your purchase of this VAIO(R) computer. Notes on use Copyright 2013 Sony Corporation...
  • Page 187 Raising the LCD Screen About the ASSIST Button Viewing the System Information Customizing Your VAIO Computer Booting Your VAIO Computer from External Devices Using VAIO Update Keeping Your VAIO Computer in Optimum Condition (VAIO Care) Notes on use Copyright 2013 Sony Corporation...
  • Page 188 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Care and maintenance Cleaning Your VAIO computer/LCD screen Before cleaning your VAIO computer, read the following precautions for the correct cleaning procedure. Notes on use Copyright 2013 Sony Corporation...
  • Page 189 About the International ENERGY STAR(R) Program About the Software License This product contains software owned by Sony and licensed by third parties. Use of such software is subject to the terms and conditions of license agreements enclosed with this product.
  • Page 190 SVD1323 Service and support Solving Common Problems with Your VAIO Computer If you have any problem operating your VAIO computer, try these suggestions before contacting an authorized Sony service/support center or your local Sony dealer directly. About Online Support Website The online support website provides information concerning your VAIO computer, as well as a selection of frequently asked questions.
  • Page 191 How to Use Personal Computer VAIO Duo 13 SVD1323 Product registration About Online Support Website The online support website provides information concerning your VAIO computer, as well as a selection of frequently asked questions. Notes on use Copyright 2013 Sony Corporation...
  • Page 192 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Supplied items Checking Supplied Items Check all items packed with the product before use. Notes on use Copyright 2013 Sony Corporation...
  • Page 193 How to Use Personal Computer VAIO Duo 13 SVD1323 Security Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency, security and functionality. Notes on use Copyright 2013 Sony Corporation...
  • Page 194 User Guide Troubleshooting Personal Computer VAIO Duo 13 SVD1323 Power Why does my VAIO computer automatically turn off? Why does a message appear and Windows fail to start when I turn on my VAIO computer? What should I do if Hibernate mode is not available or my VAIO computer does not enter Hibernate mode? What should I do if the screen remains blank when I press the power button? What should I do if my VAIO computer does not turn on? What should I do if I cannot turn off my VAIO computer?
  • Page 195 Notes on Sleep Mode Selecting a Power Plan Notes on Using the Power Source Charge Indicator Status List About Sleep Mode Notes on use Copyright 2013 Sony Corporation...
  • Page 196 You might be looking for the following topics: Notes on Using the Battery Pack Charging the Battery Pack Checking the Battery Charge Capacity Charge Indicator Status List Extending the Battery Life About Sleep Mode Notes on use Copyright 2013 Sony Corporation...
  • Page 197 User Guide Troubleshooting Personal Computer VAIO Duo 13 SVD1323 Display Why does the LCD brightness automatically change? What should I do if color gradients are not displayed correctly on my computer screen? Why doesn't the computer screen rotate? What should I do if videos are not displayed on the computer screen? What should I do if videos are not displayed smoothly? What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port?
  • Page 198 What should I do if captured images flicker? What should I do if my computer screen flickers or fades to white? (Intel graphics accelerator installed models) What should I do if the touch screen does not work correctly? (Touch screen equipped models) You might be looking for the following topics: Opening the Desktop Searching Content...
  • Page 199 What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port? You might be looking for the following topics: Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device Connecting a TV with an HDMI Input Port Notes on use Copyright 2013 Sony Corporation...
  • Page 200 Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV Adjusting the Speakers Volume Adjusting the Volume in Windows Adjusting the Microphone Volume Playing Optimized Sound for Your VAIO Computer Using ClearAudio+ Notes on use Copyright 2013 Sony Corporation...
  • Page 201 What should I do if my microphone does not work? What should I do if I hear microphone feedback from speakers when using my microphone? You might be looking for the following topics: Adjusting the Microphone Volume Notes on use Copyright 2013 Sony Corporation...
  • Page 202 You might be looking for the following topics: Raising the LCD Screen Changing the Keyboard Backlight Settings (Keyboard backlight equipped models) Combinations and Functions with the Fn Key Entering Characters with Touch Screen Operations (Touch screen equipped models) Notes on use Copyright 2013 Sony Corporation...
  • Page 203 What should I do if my VAIO computer screen freezes? You might be looking for the following topics: Enabling/Disabling the Gesture Function Enabling/Disabling the Touch Pad Using the Touch Pad Disabling the Tapping Function on the Touch Pad Notes on use Copyright 2013 Sony Corporation...
  • Page 204 Why is the video input from the built-in camera suspended momentarily? What should I do if captured images flicker? You might be looking for the following topics: Using the Built-in Camera Notes on the Built-in Camera Scanning Content (VAIO Scan) Notes on use Copyright 2013 Sony Corporation...
  • Page 205 What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function? You might be looking for the following topics: About the Wi-Fi(R) (Wireless LAN) Standards About the Internet Connection Services About a Security Key for Wi-Fi(R) (Wireless LAN) About the Network (LAN) Notes on use Copyright 2013 Sony Corporation...
  • Page 206 Notes on Using the Wi-Fi(R) (Wireless LAN) Function About the Wi-Fi(R) (Wireless LAN) Standards About the Internet Connection Services Starting Wi-Fi(R) (Wireless LAN) Communications About a Security Key for Wi-Fi(R) (Wireless LAN) Disabling the Wi-Fi(R) (Wireless LAN) Function Notes on use Copyright 2013 Sony Corporation...
  • Page 207 You might be looking for the following topics: About BLUETOOTH(R) Security Notes on Using the BLUETOOTH(R) Function About the BLUETOOTH(R) Function Communicating with Another BLUETOOTH(R) Device such as a Mouse Stopping BLUETOOTH(R) Communications Notes on use Copyright 2013 Sony Corporation...
  • Page 208 You might be looking for the following topics: Switching from a Local Account to a Microsoft Account About User Account Types Creating/Changing/Removing Your Windows Password Setting/Changing the Power-on Password Signing In to Windows Using Face Recognition Removing the Power-on Password Notes on use Copyright 2013 Sony Corporation...
  • Page 209 What should I do if I forget the power-on password to start my VAIO computer? You might be looking for the following topics: About the ASSIST Button Booting Your VAIO Computer from External Devices Setting/Changing the Power-on Password Removing the Power-on Password Notes on use Copyright 2013 Sony Corporation...
  • Page 210 You might be looking for the following topics: Connecting a USB Device Charging a USB Device What should I do if I cannot print a document? What should I do if my VAIO computer does not recognize the USB device? Notes on use Copyright 2013 Sony Corporation...
  • Page 211 Notes on Using SD Memory Cards About "Memory Stick" Formatting "Memory Stick" Removing "Memory Stick" Notes on Using "Memory Stick" Removing SD Memory Cards Inserting SD Memory Cards Compatible "Memory Stick" Inserting "Memory Stick" Notes on use Copyright 2013 Sony Corporation...
  • Page 212 Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as those recorded with the AVCHD digital video camcorder? You might be looking for the following topics: What should I do if my game app does not work or it keeps crashing? Notes on use Copyright 2013 Sony Corporation...
  • Page 213 User Guide Troubleshooting Personal Computer VAIO Duo 13 SVD1323 Computer Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power? Notes on use Copyright 2013 Sony Corporation...
  • Page 214 Enlarging the Text Size (DPI) (Touch screen equipped models) How to Use the Touch Screen (Touch screen equipped models) Entering Characters with Touch Screen Operations (Touch screen equipped models) About the Touch Screen (Touch screen equipped models) Notes on use Copyright 2013 Sony Corporation...
  • Page 215 Using NFC/One-touch functions (NFC supported models) Playing Music by Touching an NFC/One-touch functions Supported Device to Your VAIO Computer (One-touch listening) (NFC supported models) Stopping the One-touch listening Connection (One-touch listening) (NFC supported models) Notes on use Copyright 2013 Sony Corporation...
  • Page 216 What should I do if I cannot download the location information? You might be looking for the following topics: Disabling the Download of the Location Information (GNSS equipped models) Downloading the Location Information (GNSS equipped models) Notes on use Copyright 2013 Sony Corporation...
  • Page 217 SVD1323 Sensor Why doesn't the built-in digital compass show the correct direction? Why doesn't the computer screen rotate? You might be looking for the following topics: About Built-In Sensors Notes on Built-In Sensors Notes on use Copyright 2013 Sony Corporation...
  • Page 218 Using the Pen Hook (Digitizer Stylus supplied models) Replacing the Battery of the Pen (Digitizer Stylus supplied models) Replacing the Nib (Digitizer Stylus supplied models) How to Use the Pen (Digitizer Stylus supplied models) Notes on use Copyright 2013 Sony Corporation...
  • Page 219 Before Using the Wireless WAN (Wireless WAN equipped models) Removing a Micro SIM Card (Wireless WAN equipped models) Starting Wireless WAN Communications (Wireless WAN equipped models) Stopping Wireless WAN Communications (Wireless WAN equipped models) Notes on use Copyright 2013 Sony Corporation...
  • Page 220 User Guide Troubleshooting Personal Computer VAIO Duo 13 SVD1323 Display Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as those recorded with the AVCHD digital video camcorder? You might be looking for the following topics: Opening the Desktop Searching Content Opening the App List...
  • Page 221 What should I do if my computer screen flickers or fades to white? (Intel graphics accelerator installed models) What should I do if the touch screen does not work correctly? (Touch screen equipped models) Notes on use Copyright 2013 Sony Corporation...
  • Page 222 Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as those recorded with the AVCHD digital video camcorder? What should I do if my game app does not work or it keeps crashing? Notes on use Copyright 2013 Sony Corporation...
  • Page 223 What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function? You might be looking for the following topics: About the Wi-Fi(R) (Wireless LAN) Standards About the Internet Connection Services About a Security Key for Wi-Fi(R) (Wireless LAN) About the Network (LAN) Notes on use Copyright 2013 Sony Corporation...
  • Page 224 Notes on Using the Wi-Fi(R) (Wireless LAN) Function About the Wi-Fi(R) (Wireless LAN) Standards About the Internet Connection Services Starting Wi-Fi(R) (Wireless LAN) Communications About a Security Key for Wi-Fi(R) (Wireless LAN) Disabling the Wi-Fi(R) (Wireless LAN) Function Notes on use Copyright 2013 Sony Corporation...
  • Page 225 You might be looking for the following topics: About BLUETOOTH(R) Security Notes on Using the BLUETOOTH(R) Function About the BLUETOOTH(R) Function Communicating with Another BLUETOOTH(R) Device such as a Mouse Stopping BLUETOOTH(R) Communications Notes on use Copyright 2013 Sony Corporation...
  • Page 226 Before Using the Wireless WAN (Wireless WAN equipped models) Removing a Micro SIM Card (Wireless WAN equipped models) Starting Wireless WAN Communications (Wireless WAN equipped models) Stopping Wireless WAN Communications (Wireless WAN equipped models) Notes on use Copyright 2013 Sony Corporation...
  • Page 227 User Guide Troubleshooting Personal Computer VAIO Duo 13 SVD1323 Recovery How can I reinstall the original apps and drivers? What should I do if I cannot recover my VAIO computer from the recovery area? How can I restore my VAIO computer system to its factory default settings? How do I create Recovery Media? What should I do if I cannot start/complete the recovery process? What should I do if I cannot create Recovery Media?
  • Page 228 You might be looking for the following topics: Switching from a Local Account to a Microsoft Account About User Account Types Creating/Changing/Removing Your Windows Password Setting/Changing the Power-on Password Signing In to Windows Using Face Recognition Removing the Power-on Password Notes on use Copyright 2013 Sony Corporation...
  • Page 229 What should I do if I forget the power-on password to start my VAIO computer? You might be looking for the following topics: About the ASSIST Button Booting Your VAIO Computer from External Devices Setting/Changing the Power-on Password Removing the Power-on Password Notes on use Copyright 2013 Sony Corporation...
  • Page 230 You might be looking for the following topics: Connecting a USB Device Charging a USB Device What should I do if I cannot charge the device connected to the USB port that supports USB charging? Notes on use Copyright 2013 Sony Corporation...
  • Page 231 User Guide Troubleshooting Personal Computer VAIO Duo 13 SVD1323 Printer What should I do if I cannot print a document? What should I do if my VAIO computer does not recognize the USB device? Notes on use Copyright 2013 Sony Corporation...
  • Page 232 To switch to a local account, select Disconnect in step 4 instead of Connect to a Microsoft account. If you forget your Microsoft account password, contact Microsoft support services. Related Topic About User Account Types Installing Apps from Windows Store Notes on use Copyright 2013 Sony Corporation...
  • Page 233 Windows Store, you need to switch from a local account to a Microsoft account. Hint Setting a Microsoft account password is required. If you forget your Microsoft account password, contact Microsoft support services. Related Topic Switching from a Local Account to a Microsoft Account Notes on use Copyright 2013 Sony Corporation...
  • Page 234 You can place your VAIO computer into Sleep mode or shut down/restart the computer by following these steps. Settings charm. (See 1. Open the charms and select the Opening the Charms to open the charms.) Power and Sleep, Shut down, or Restart. 2. Select Notes on use Copyright 2013 Sony Corporation...
  • Page 235 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Using Sleep Mode In Sleep mode, you can step away from your VAIO computer while retaining the computer’s state including data you are working on. To activate Sleep mode Settings charm.
  • Page 236 Notes on Using the Power Source Notes on Sleep Mode Extending the Battery Life Notes on use Copyright 2013 Sony Corporation...
  • Page 237 Opening the Charms to open the charms.) Power and Restart. 3. Select Your VAIO computer will restart. Related Topic Turning On Your VAIO Computer Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown) Notes on use Copyright 2013 Sony Corporation...
  • Page 238 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown) By default, your VAIO computer automatically enters Sleep mode after a certain period of inactivity. In Sleep mode, the computer will retain its current state, including data you are working on, while you take a break. Using Sleep Mode for more information on Sleep mode.
  • Page 239 You can access the desktop from a tile, just like an app. Open the desktop by following the instruction below. 1. Open the Start screen and select the Desktop tile. (See to open the Start About the Start Screen and Menu screen.) Related Topic About the Start Screen and Menu Notes on use Copyright 2013 Sony Corporation...
  • Page 240 1. Enter a keyword (e.g. Windows) in the search box. 2. Select your desired icon or file from the search result. Hint You can select the search target to narrow the search result. Related Topic Opening the App List Notes on use Copyright 2013 Sony Corporation...
  • Page 241 You can search apps from the search box on the upper-right corner of the Apps screen. When you have installed many apps, it is useful to search from the search box. Related Topic Searching Content Notes on use Copyright 2013 Sony Corporation...
  • Page 242 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 About the Start Screen and Menu You can add shortcuts to apps, the desktop, and websites that you use the most. Overview Tiles Select a tile to start an app and personalize the Start screen by adding and rearranging tiles. Charms Search for apps and files, share content, play content on other devices or print, and set up your VAIO computer.
  • Page 243 Opening the Charms Opening the Desktop Notes on use Copyright 2013 Sony Corporation...
  • Page 244 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Installing Apps from Windows Store You can install apps from Windows Store. You will need a Microsoft account to use certain apps or services, including Windows Store. On how to create and what you can do with the Microsoft account, refer to Windows Help and Support (Opening Windows Help and Support).
  • Page 245 To create a new user account, you need to sign in as an administrator. Then, open the charms and select the Settings charm. Select Change PC settings in the lower right corner, and select Accounts and Other accounts in the left pane. To open the charms, see Opening the Charms. Notes on use Copyright 2013 Sony Corporation...
  • Page 246 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Switching Apps You can switch between apps that are currently running. Touch operation (Touch screen equipped models) Display currently running apps, touch and swipe in your desired app icon from the left edge. To display the currently running apps, see Viewing Running Apps.
  • Page 247 Installing Apps from Windows Store Notes on use Copyright 2013 Sony Corporation...
  • Page 248 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Viewing Running Apps You can view running apps by displaying the list on the Start screen. See About the Start Screen and Menu for more information. Touch operation (Touch screen equipped models) Swipe in from the left edge until a small app icon appears, then drag the icon back towards the left edge.
  • Page 249 Keyboard operation (Windows) key and the Tab key at the same time. Press the Related Topic Starting Apps Searching Content Opening the App Menu Closing Apps Switching Apps Installing Apps from Windows Store Notes on use Copyright 2013 Sony Corporation...
  • Page 250 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Closing Apps You can close currently running apps by following the instruction below. Touch operation (Touch screen equipped models) 1. When an app is open, point to the top-center of the screen. 2.
  • Page 251 Starting Apps Searching Content Viewing Running Apps Opening the App Menu Switching Apps Installing Apps from Windows Store Notes on use Copyright 2013 Sony Corporation...
  • Page 252 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Starting Apps You can start apps by following these steps. 1. Open the Start screen or the Apps screen. (See to open the Start screen or About the Start Screen and Menu to open the Apps screen.) Opening the App List 2.
  • Page 253 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Opening the App Menu Many apps have app menus that you can use to control your app. Follow the instructions below to open the app menu. Touch operation (Touch screen equipped models) Swipe up from the bottom edge.
  • Page 254 Starting Apps Searching Content Viewing Running Apps Closing Apps Switching Apps Installing Apps from Windows Store Notes on use Copyright 2013 Sony Corporation...
  • Page 255 You can start Help+Tips that explains the Windows 8 basic operations. 1. Open the Apps screen. (See to open the Apps screen.) Opening the App List 2. Select Help+Tips. Related Topic Opening Windows Help and Support Notes on use Copyright 2013 Sony Corporation...
  • Page 256 VAIO Duo 13 SVD1323 Opening Control Panel You can open Control Panel by following these steps. 1. Open the Apps screen. (See to open the Apps screen.) Opening the App List 2. Select Control Panel. Notes on use Copyright 2013 Sony Corporation...
  • Page 257 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Opening the Charms You can open the charms to search for apps and files, share content, play content on other devices or print, and set up your VAIO computer. Touch operation (Touch screen equipped models) Swipe in from the right edge.
  • Page 258 Searching Content Notes on use Copyright 2013 Sony Corporation...
  • Page 259 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Parts and Controls on the Back Describes the features on the back of the VAIO computer, such as connection ports. micro SIM card slot (Wireless WAN equipped models) (Inserting a Micro SIM Card (Wireless WAN equipped models)) Built-in dual microphones (Using the Built-in...
  • Page 260 The air exhaust vent may get hot during use. Take care when touching it. Related Topic Parts and Controls on the Front Parts and Controls on the Sides Parts and Controls on the Bottom Notes on use Copyright 2013 Sony Corporation...
  • Page 261 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Parts and Controls on the Front Describes the features on the front of the VAIO computer, such as buttons and indicator lights. Built-in front camera indicator (Using the Built-in Camera) Built-in front camera (Using the Built-in...
  • Page 262 It may cause data corruption by the magnetic components of the computer. Related Topic Parts and Controls on the Sides Parts and Controls on the Bottom Parts and Controls on the Back Notes on use Copyright 2013 Sony Corporation...
  • Page 263 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Parts and Controls on the Sides Describes the features on the sides of the VAIO computer, such as connection ports. Power button (Turning On Your VAIO Computer) Pen stand (Using the Pen Stand (Digitizer Stylus supplied models)) Related Topic...
  • Page 264 (Using the Pen Hook (Digitizer Stylus supplied models)) Note The memory of your VAIO computer cannot be replaced. Related Topic Parts and Controls on the Front Parts and Controls on the Sides Parts and Controls on the Back Notes on use Copyright 2013 Sony Corporation...
  • Page 265 (Not supplied with all models. Availability depends on your computer’s specifications.) Hint No Recovery Media is included because your VAIO computer can be recovered using data stored in the hard disk drive or SSD. See Recovering from the Recovery Area for more information. Notes on use Copyright 2013 Sony Corporation...
  • Page 266 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Raising the LCD Screen To use the keyboard, you need to raise the LCD screen. 1. Place your VAIO computer with the (Windows) button ( ) on your side and hold the edge of the computer with your hand.
  • Page 267 The LCD screen may unfold abruptly if you lift your VAIO computer with the back side up. Be sure to hold the computer from both the front and back sides with your hands when lifting the computer. Notes on use Copyright 2013 Sony Corporation...
  • Page 268 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Setting Up an Appropriate Work Environment This topic describes where to or not to place your VAIO computer and ergonomic instructions. Where to place your VAIO computer When placing your VAIO computer, ensure that: You have easy access to a power source and necessary ports.
  • Page 269 Be sure to disconnect all cables connected to the computer before moving it. Do not drop or hit your VAIO computer. Even a slight shock or vibration may cause a hard disk malfunction. Do not place your VAIO computer in an unstable position. Notes on use Copyright 2013 Sony Corporation...
  • Page 270 VAIO computer. To open the desktop, see Opening the Desktop. Related Topic Charge Indicator Status List Checking the Battery Charge Capacity Extending the Battery Life Notes on use Copyright 2013 Sony Corporation...
  • Page 271 Charging the Battery Pack Notes on Using the Battery Pack Connecting a Power Source Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown) Restarting Your VAIO Computer Notes on Using the Power Source Notes on use Copyright 2013 Sony Corporation...
  • Page 272 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Connecting a Power Source Connect your VAIO computer to an AC power source. Carefully read the precautions in Notes on Using the Power Source before connection. 1. Plug one end of the power cord ( ) into the AC adapter ( 2.
  • Page 273 If the battery pack quickly runs out of power after being fully charged or it has reached the end of its life, replace it with a new one. Contact an authorized Sony service/support center and replace the battery pack with a new one specified by Sony. When the battery pack is running out of power If the battery pack runs out and your VAIO computer is not plugged in, power will be cut off and any data you are working on will be lost.
  • Page 274 Do not disable the Wi-Fi function while accessing remote documents, files, or resources, as it may result in data loss. Related Topic About the Wi-Fi(R) (Wireless LAN) Standards Starting Wi-Fi(R) (Wireless LAN) Communications Notes on Using the Wi-Fi(R) (Wireless LAN) Function Disabling the Wi-Fi(R) (Wireless LAN) Function Notes on use Copyright 2013 Sony Corporation...
  • Page 275 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Notes on Using the Wi-Fi(R) (Wireless LAN) Function Before using the Wi-Fi function, read the following precautions for correct use. In some countries or regions, using the Wi-Fi products may be restricted by the local regulations. Wi-Fi devices work on the 2.4 GHz band, which is used by a variety of devices.
  • Page 276 Technology (NIST) FIPS 140-2 compliant AES encryption algorithm and 802.1X-based authentication. WPA2 is backward compatible with WPA. Related Topic About the Wi-Fi(R) (Wireless LAN) Standards Starting Wi-Fi(R) (Wireless LAN) Communications Stopping Wi-Fi(R) (Wireless LAN) Communications Notes on Using the BLUETOOTH(R) Function Notes on use Copyright 2013 Sony Corporation...
  • Page 277 IEEE 802.11ac (draft) (Frequency band: 5 GHz) Exclusive to models compliant with the IEEE 802.11a/b/g/n/ac (draft) standard. Related Topic Starting Wi-Fi(R) (Wireless LAN) Communications Stopping Wi-Fi(R) (Wireless LAN) Communications Notes on Using the Wi-Fi(R) (Wireless LAN) Function Notes on use Copyright 2013 Sony Corporation...
  • Page 278 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Inserting a Micro SIM Card (Wireless WAN equipped models) This topic explains how to insert a micro SIM card. 1. Turn off your VAIO computer. 2. Raise the LCD screen. (See Raising the LCD Screen.) 3.
  • Page 279 Removing a Micro SIM Card (Wireless WAN equipped models) Starting Wireless WAN Communications (Wireless WAN equipped models) Stopping Wireless WAN Communications (Wireless WAN equipped models) Notes on use Copyright 2013 Sony Corporation...
  • Page 280 Inserting a Micro SIM Card (Wireless WAN equipped models) Removing a Micro SIM Card (Wireless WAN equipped models) Starting Wireless WAN Communications (Wireless WAN equipped models) Stopping Wireless WAN Communications (Wireless WAN equipped models) Notes on use Copyright 2013 Sony Corporation...
  • Page 281 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Removing a Micro SIM Card (Wireless WAN equipped models) This topic explains how to remove a micro SIM card. 1. Turn off your VAIO computer. 2. Raise the LCD screen. (See Raising the LCD Screen.) 3.
  • Page 282 Inserting a Micro SIM Card (Wireless WAN equipped models) Starting Wireless WAN Communications (Wireless WAN equipped models) Stopping Wireless WAN Communications (Wireless WAN equipped models) Notes on use Copyright 2013 Sony Corporation...
  • Page 283 For detailed information on a variety of connection services, contact Internet Service Providers (ISPs). Fiber to the Home (FTTH) Cable modem Digital Subscriber Line (DSL) Satellite Dial-up Related Topic Starting Wi-Fi(R) (Wireless LAN) Communications Notes on use Copyright 2013 Sony Corporation...
  • Page 284 Before Using the Wireless WAN (Wireless WAN equipped models) Inserting a Micro SIM Card (Wireless WAN equipped models) Removing a Micro SIM Card (Wireless WAN equipped models) Stopping Wireless WAN Communications (Wireless WAN equipped models) Notes on use Copyright 2013 Sony Corporation...
  • Page 285 Before Using the Wireless WAN (Wireless WAN equipped models) Inserting a Micro SIM Card (Wireless WAN equipped models) Removing a Micro SIM Card (Wireless WAN equipped models) Starting Wireless WAN Communications (Wireless WAN equipped models) Notes on use Copyright 2013 Sony Corporation...
  • Page 286 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Starting Wi-Fi(R) (Wireless LAN) Communications You can establish Wi-Fi communications between your VAIO computer and an access point (not supplied). Before using Wi-Fi, make sure a Wi-Fi access point is on and operating. 1.
  • Page 287 Related Topic About the Wi-Fi(R) (Wireless LAN) Standards Stopping Wi-Fi(R) (Wireless LAN) Communications Notes on Using the Wi-Fi(R) (Wireless LAN) Function About a Security Key for Wi-Fi(R) (Wireless LAN) Notes on use Copyright 2013 Sony Corporation...
  • Page 288 The actual procedure may be different from the above depending on the version of the app installed on your VAIO computer. In such a case, follow the on-screen instructions. Hint To start the antivirus app, see Starting Apps. Refer to the help file included with your app for more information. Notes on use Copyright 2013 Sony Corporation...
  • Page 289 3. Change the Wi-Fi setting to On. 4. Select the desired Wi-Fi access point and Connect. Related Topic About the Wi-Fi(R) (Wireless LAN) Standards Starting Wi-Fi(R) (Wireless LAN) Communications Notes on Using the Wi-Fi(R) (Wireless LAN) Function Notes on use Copyright 2013 Sony Corporation...
  • Page 290 Refer to Windows Help and Support Support) for more information on Airplane (Opening Windows Help and mode. Related Topic About the Wi-Fi(R) (Wireless LAN) Standards Starting Wi-Fi(R) (Wireless LAN) Communications Notes on Using the Wi-Fi(R) (Wireless LAN) Function Notes on use Copyright 2013 Sony Corporation...
  • Page 291 If you require information on the network settings at your workplace, ask the network administrator. Related Topic About the Internet Connection Services Starting Wi-Fi(R) (Wireless LAN) Communications Notes on use Copyright 2013 Sony Corporation...
  • Page 292 Some resolution options may not be available, depending on the model or the HDMI-connected device. The function to adjust the screen resolution may be disabled depending on the selected resolution. Related Topic Connecting a TV with an HDMI Input Port Selecting Display Modes Notes on use Copyright 2013 Sony Corporation...
  • Page 293 The display switch may not be available depending on the type of external display or projector. Related Topic Using the Multiple Monitors Function Connecting a TV with an HDMI Input Port Notes on use Copyright 2013 Sony Corporation...
  • Page 294 You can set the screen resolution for each display used for the Multiple Monitors function. Related Topic Changing the Resolution (Size) of the Screen Image Selecting Display Modes Connecting a TV with an HDMI Input Port Notes on use Copyright 2013 Sony Corporation...
  • Page 295 HDMI output port on your VAIO computer. If a device driver other than the one provided by Sony is used, the image will not be displayed and audio will not be heard. Always use the device driver provided by Sony for updates.
  • Page 296 Using the Multiple Monitors Function Changing the Resolution (Size) of the Screen Image Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device Notes on use Copyright 2013 Sony Corporation...
  • Page 297 A residual image may appear on the LCD screen if the same image is displayed for an extended period of time. The residual image disappears after a while. You can use a screen saver to prevent residual images. Notes on use Copyright 2013 Sony Corporation...
  • Page 298 (for example, 16 bit, 48000 Hz (DVD quality)) which the device supports, and then OK. Related Topic Connecting External Speakers/Headphones/Headset Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV Notes on use Copyright 2013 Sony Corporation...
  • Page 299 Related Topic Changing the Sound Output Device Changing the Resolution (Size) of the Screen Image Connecting a TV with an HDMI Input Port Notes on use Copyright 2013 Sony Corporation...
  • Page 300 In addition, procedures to connect and use an external drive vary depending on the drive you use. Refer to the manual that came with your external drive for more information. Related Topic Connecting a USB Device Notes on use Copyright 2013 Sony Corporation...
  • Page 301 You can connect external sound output devices (such as speakers, headphones, or a headset) to your VAIO computer. Use a Sony smartphone compatible headset (not supplied) to make an Internet call and voice chat. 1. Connect external speakers, headphones, or a headset to the headset compatible headphone jack...
  • Page 302 (Opening Windows Help and Support), and enter "BLUETOOTH" in the search box. Related Topic About the BLUETOOTH(R) Function Communicating with Another BLUETOOTH(R) Device such as a Mouse Stopping BLUETOOTH(R) Communications Notes on Using the BLUETOOTH(R) Function Notes on use Copyright 2013 Sony Corporation...
  • Page 303 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Notes on Using the BLUETOOTH(R) Function Before using the BLUETOOTH function, read the following precautions for correct use. In some countries or regions, using the BLUETOOTH function may be restricted by the local regulations. The BLUETOOTH function may not work with some devices, depending on the manufacturer or the app version employed by the manufacturer.
  • Page 304 Related Topic About the BLUETOOTH(R) Function Communicating with Another BLUETOOTH(R) Device such as a Mouse Stopping BLUETOOTH(R) Communications About BLUETOOTH(R) Security Notes on Using the Wi-Fi(R) (Wireless LAN) Function Notes on use Copyright 2013 Sony Corporation...
  • Page 305 Related Topic Communicating with Another BLUETOOTH(R) Device such as a Mouse Stopping BLUETOOTH(R) Communications Notes on Using the BLUETOOTH(R) Function About BLUETOOTH(R) Security Notes on use Copyright 2013 Sony Corporation...
  • Page 306 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Communicating with Another BLUETOOTH(R) Device such as a Mouse You can connect BLUETOOTH devices to your VAIO computer. For details on BLUETOOTH communication, see About the BLUETOOTH(R) Function. Settings charm. (See 1.
  • Page 307 For details on the operations, open Windows Help and Support (Opening Windows Help and Support), and enter "BLUETOOTH" in the search box. Related Topic About the BLUETOOTH(R) Function Stopping BLUETOOTH(R) Communications Notes on Using the BLUETOOTH(R) Function About BLUETOOTH(R) Security Notes on use Copyright 2013 Sony Corporation...
  • Page 308 3. Select PC and devices and Bluetooth in the left pane of the PC settings screen. 4. Change the Bluetooth setting to Off. Related Topic About the BLUETOOTH(R) Function Communicating with Another BLUETOOTH(R) Device such as a Mouse Notes on Using the BLUETOOTH(R) Function Notes on use Copyright 2013 Sony Corporation...
  • Page 309 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Connecting a USB Device You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, speaker or printer to your VAIO computer. Installation of the device driver supplied with the USB device may be required when connecting. Refer to the manual that came with the device for more information.
  • Page 310 Related Topic Connecting an External Drive Charging a USB Device Notes on use Copyright 2013 Sony Corporation...
  • Page 311 USB port that supports USB charging. Some USB devices do not support USB charging when your VAIO computer is in Sleep mode. Hint The USB charging settings are disabled by default. Notes on use Copyright 2013 Sony Corporation...
  • Page 312 2. Select Change PC settings in the lower right corner. 3. Select Network and Airplane mode in the left pane of the PC settings screen. 4. Change the GNSS setting under Wireless devices to Off. Notes on use Copyright 2013 Sony Corporation...
  • Page 313 2. Select Change PC settings in the lower right corner. 3. Select Network and Airplane mode in the left pane of the PC settings screen. 4. Change Airplane mode to Off and the GNSS setting under Wireless devices to On. Notes on use Copyright 2013 Sony Corporation...
  • Page 314 Related Topic Keeping Your VAIO Computer in Optimum Condition (VAIO Care) Recovering from the Recovery Area Backing Up Your Data when You cannot Start Windows Restoring Your Data with VAIO Data Restore Tool Notes on use Copyright 2013 Sony Corporation...
  • Page 315 VAIO Care (Desktop).) Starting Apps 2. Select About Your VAIO and System information. The system information of your VAIO computer is displayed. Related Topic Keeping Your VAIO Computer in Optimum Condition (VAIO Care) Notes on use Copyright 2013 Sony Corporation...
  • Page 316 VAIO Control Center.) Starting Apps 2. Select your desired item and change the settings. Hint Some of the items will not be visible if you sign in as a user without administrative rights. Notes on use Copyright 2013 Sony Corporation...
  • Page 317 Some devices cannot be used to boot the computer, or cannot be used with the computer. If an AC adapter is supplied with the external device, be sure to connect it to an AC power source in advance. Notes on use Copyright 2013 Sony Corporation...
  • Page 318 1. Start VAIO Update and follow the on-screen instructions. (See to start VAIO Update.) Starting Apps Hint You can also start VAIO Update from VAIO Care (Desktop). Related Topic Keeping Your VAIO Computer in Optimum Condition (VAIO Care) Notes on use Copyright 2013 Sony Corporation...
  • Page 319 To open the Apps screen, see Opening the App List. Related Topic Recovering from the Recovery Area Backing Up Your Data when You cannot Start Windows Restoring Your Data with VAIO Data Restore Tool Notes on use Copyright 2013 Sony Corporation...
  • Page 320 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency, security and functionality. Note To perform the update settings below, your VAIO computer must be connected to the Internet. Windows Update Windows Update enables you to make your VAIO computer more stable.
  • Page 321 When your VAIO computer is not connected to the Internet, you cannot obtain the latest updates on email, Social Networking Services (SNSs), etc. Your VAIO computer may become warm during Sleep mode. Related Topic Using Sleep Mode Notes on Using the Power Source Notes on Using the Battery Pack Notes on use Copyright 2013 Sony Corporation...
  • Page 322 Support) for more information on the power plan settings. Hint The power status icon indicates what kind of power source your VAIO computer is currently using, and you can see the computer’s power status by selecting this icon. Notes on use Copyright 2013 Sony Corporation...
  • Page 323 Read the following precautions before using the power source. Notes on the AC adapter Use the AC adapter supplied with your VAIO computer or with genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.
  • Page 324 1. Start VAIO Control Center and select Image Quality. (See to start VAIO Control Center.) Starting Apps 2. Set the X-Reality for mobile setting to On. Note The setting does not change between on and off while images are displayed. Notes on use Copyright 2013 Sony Corporation...
  • Page 325 Fn+F6 keys. Hint The LCD brightness setting is retained even after your VAIO computer is turned off and restarted. Related Topic Adjusting the LCD Brightness Automatically Combinations and Functions with the Fn Key Notes on use Copyright 2013 Sony Corporation...
  • Page 326 Hint Ambient light intensity is measured by the ambient light sensor. Blocking the ambient light sensor may decrease the LCD brightness. Related Topic Parts and Controls on the Front Changing the LCD Brightness Notes on use Copyright 2013 Sony Corporation...
  • Page 327 Do not change the display resolution while using video/image apps or playing DVDs, as it may cause unsuccessful playback/display or unstable system operations. Related Topic Connecting a TV with an HDMI Input Port Notes on the LCD screen Notes on use Copyright 2013 Sony Corporation...
  • Page 328 The touch screen may not work for several seconds after your VAIO computer returns to Normal mode from Sleep mode. In such a case, wait for a while before using the touch screen. Keep the touch screen clean for good touch sensitivity. Dirt may cause damage or a malfunction. Notes on use Copyright 2013 Sony Corporation...
  • Page 329 2. Select the desired settings from the options on the screen and Apply. 3. If a message appears and recommends signing out, select Sign out now. 4. Sign in again. The text font size for Windows changes. Notes on use Copyright 2013 Sony Corporation...
  • Page 330 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 How to Use the Touch Screen (Touch screen equipped models) You can tap the touch screen or make a simple motion with your fingers to operate your VAIO computer. Basic operations To click (tap) Tap on the touch screen once with a finger.
  • Page 331 To rotate an image such as a photo (rotate) Put two fingers on the touch screen and slide them in circles to rotate an image, such as a photo. You cannot rotate images depending on the apps you are using. To select by swiping Slide your finger in short distance in the direction that the screen does not scroll.
  • Page 332 The built-in gyro sensor detects angular movement of your VAIO computer, which allows you to perform actions with apps, such as a game app. Hint You need to calibrate the built-in digital compass when the app does not show the direction correctly. See Notes on Built-In Sensors for more information. Notes on use Copyright 2013 Sony Corporation...
  • Page 333 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Notes on Built-In Sensors Before using built-in sensors, read the following precautions for correct use. Notes on using the built-in accelerometer You cannot change the computer screen orientation while your VAIO computer is connected to an external display. If you connect the computer to an external display while using the computer in portrait orientation, the computer screen will automatically change to landscape (horizontal) orientation.
  • Page 334 Normally rotate your VAIO computer about 5 to 10 times. In a location subject to strong magnetic interference, rotate the computer about 10 to 20 times. If the problem persists, use your VAIO computer in a location with less magnetic interference. Notes on use Copyright 2013 Sony Corporation...
  • Page 335 Press the Fn+F2 keys again to turn on the volume. Alternatively, press the Fn+F3 or Fn+F4 keys to turn on the volume. Related Topic Adjusting the Volume in Windows Adjusting the Microphone Volume Connecting External Speakers/Headphones/Headset Notes on use Copyright 2013 Sony Corporation...
  • Page 336 (Deactivate muting) to turn on the volume ( ). When the volume is low, turn the volume up with the slider. Related Topic Adjusting the Speakers Volume Adjusting the Microphone Volume Connecting External Speakers/Headphones/Headset Notes on use Copyright 2013 Sony Corporation...
  • Page 337 If the microphone volume is still not loud enough even at the maximum volume level, move the slider under Microphone Boost right and left to adjust the volume level. 7. Select OK. Related Topic Adjusting the Speakers Volume Adjusting the Volume in Windows Notes on use Copyright 2013 Sony Corporation...
  • Page 338 Playing Optimized Sound for Your VAIO Computer Using ClearAudio+ ClearAudio+ enables high quality sound that is optimized for your VAIO computer using digital signal processing technologies originally developed by Sony. With a simple operation, you can enjoy rich sound with clear highs and deep lows.
  • Page 339 If you enable this function, you can also set a time period to turn off the keyboard backlight after inactivity of keyboard operations. Ambient light intensity is measured by the ambient light sensor. Blocking the ambient light sensor may turn on the keyboard backlight. Related Topic Parts and Controls on the Front Notes on use Copyright 2013 Sony Corporation...
  • Page 340 Select the check box to enable the function or clear it to disable the function. Related Topic Using the Touch Pad Enabling/Disabling the Touch Pad Disabling the Tapping Function on the Touch Pad Notes on use Copyright 2013 Sony Corporation...
  • Page 341 (Non touch screen equipped models) Related Topic Using the Touch Pad Disabling the Tapping Function on the Touch Pad Enabling/Disabling the Gesture Function Notes on use Copyright 2013 Sony Corporation...
  • Page 342 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Using the Touch Pad By sliding your finger on the touch pad, you can move the pointer on the computer screen. With the pointer on your desired item or object, press the left button zone or the right button zone to execute various commands or display menus.
  • Page 343 finger off the touch pad. To scroll Slide two fingers up and down on the touch pad to scroll vertically on the screen. Slide two fingers from side to side on the touch pad to scroll horizontally on the screen. To back or forward without moving the pointer While viewing websites, pictures, etc., put three fingers on the touch pad and slide them from side to side to perform the back/forward operation without moving the pointer.
  • Page 344 For detailed information on how to use the touch pad, start VAIO Control Center, click Input Device, and follow the instruction movies. To start VAIO Control Center, see Starting Apps. Related Topic Enabling/Disabling the Touch Pad Disabling the Tapping Function on the Touch Pad Enabling/Disabling the Gesture Function Notes on use Copyright 2013 Sony Corporation...
  • Page 345 Starting Apps 2. Select Details under Touchpad Operations. 3. Clear the Enable tap functions check box. 4. Select OK. Related Topic Using the Touch Pad Enabling/Disabling the Touch Pad Enabling/Disabling the Gesture Function Notes on use Copyright 2013 Sony Corporation...
  • Page 346 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Using the Built-in Camera You can make a video call through the Internet using the built-in camera and communication apps. The built-in camera indicator light is on while the built-in camera is in use. Front Built-in front camera indicator Built-in front camera...
  • Page 347 If the power frequency in your location is different from the one you set on the camera app, the autofocus system of the built-in rear camera may not work. Related Topic Notes on the Built-in Camera Notes on use Copyright 2013 Sony Corporation...
  • Page 348 You can enter a hint in order to recall your password if you forget it. You can also create a password reset disc that can be used to create a new password. Refer to Windows Help and Support (Opening Windows Help and Support) for more information on the Windows password. Related Topic Setting/Changing the Power-on Password Notes on use Copyright 2013 Sony Corporation...
  • Page 349 If you forget the password, you cannot boot up your VAIO computer. You can reset the user password at the BIOS setup screen by entering the machine password. If you forget the machine password, the password must be reset by authorized Sony service/support center. (The...
  • Page 350 Related Topic Removing the Power-on Password Creating/Changing/Removing Your Windows Password What should I do if I forget the power-on password to start my VAIO computer? Notes on use Copyright 2013 Sony Corporation...
  • Page 351 If it takes time for face recognition, you can improve the face recognition rate by signing in to Windows with password entry while a green frame is displayed on the computer screen. Related Topic Using Face Recognition Notes on Face Recognition Notes on use Copyright 2013 Sony Corporation...
  • Page 352 Exit tab, select Exit Setup, and then press the Enter key. 5. Press the At the confirmation prompt, press the Enter key. Related Topic Setting/Changing the Power-on Password What should I do if I forget the power-on password to start my VAIO computer? Notes on use Copyright 2013 Sony Corporation...
  • Page 353 To sign in to the computer using face recognition, see Signing In to Windows Using Face Recognition. Related Topic Using the Pen Hook (Digitizer Stylus supplied models) How to Use the Pen (Digitizer Stylus supplied models) Notes on use Copyright 2013 Sony Corporation...
  • Page 354 You can set up the web log-in settings and the security strength settings for face recognition in the FastAccess window. Refer to the help file included with FastAccess for information on each setting. Related Topic Signing In to Windows Using Face Recognition Notes on Face Recognition Notes on use Copyright 2013 Sony Corporation...
  • Page 355 The face recognition technology does not ensure complete user authentication or complete protection of your data and hardware. Sony assumes no liability for any problems and damages arising out of your use of or inability to use the face recognition.
  • Page 356 If the display language selection window appears, select your desired language, then OK. To perform custom recovery, select Tools and Start advanced recovery wizard. Related Topic About Recovery Creating Recovery Media Recovering from Recovery Media Notes on Recovery Notes on use Copyright 2013 Sony Corporation...
  • Page 357 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Refreshing Your VAIO Computer (Refresh function supported models) If your VAIO computer has become unstable, it is recommended that you use the refresh function provided by Windows. Refresh the computer by following these steps. Note The 64 GB or 128 GB SSD equipped models do not support the refresh function.
  • Page 358 The apps installed at the time of delivery and installed from Windows Store are retained, whereas all Desktop apps that you installed after the purchase will be erased. Related Topic About Recovery Recovering from the Recovery Area Recovering from Recovery Media Notes on Recovery Notes on use Copyright 2013 Sony Corporation...
  • Page 359 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Removing Recovery Content to Free up Disk Space Your built-in storage device contains the recovery area where the data for system recovery is stored. If your VAIO computer includes a solid state drive (SSD), you might want to minimize the recovery area by removing such data to free up disk space on the C: drive (or the last drive in your drive list, for example D: drive).
  • Page 360 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Recovering from Recovery Media If the recovery area data has been corrupted or erased, you can use Recovery Media to recover your VAIO computer. However, recovering the computer using the Recovery Media will take longer than using the recovery area. If you use Recovery Media (optical discs) on the model without a built-in optical disc drive, connect an external optical disc drive (not supplied) to the computer.
  • Page 361 4. Select Disk Management under Storage in the left pane. The volume of the recovery area and the total volume of the C: drive are displayed in the Disk 0 row in the center pane. Notes on use Copyright 2013 Sony Corporation...
  • Page 362 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 About Recovery Recovery is the process of restoring the built-in storage device back to its original factory condition. Refresh is the process of reinstalling the operating system with the main settings and personal data retained. Refresh your VAIO computer first if the computer becomes unstable.
  • Page 363 Create the Recovery Media immediately after the computer is ready for use. Related Topic Creating Recovery Media Refreshing Your VAIO Computer (Refresh function supported models) Recovering from the Recovery Area Recovering from Recovery Media Notes on Recovery Notes on use Copyright 2013 Sony Corporation...
  • Page 364 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Creating Recovery Media Follow the instructions below to create Recovery Media. You can use DVDs, Blu-ray Disc, or a USB flash drive as Recovery Media. On the model without a built-in optical disc drive: Use a USB flash drive.
  • Page 365 When you create Recovery Media, use VAIO Care. If you create the Recovery Media in any other way and perform recovery, your VAIO computer may not be restored to its factory condition. Sony does not guarantee the compatibility of the computer with such Recovery Media.
  • Page 366 Keep the power cord or the AC adapter connected to your VAIO computer during the recovery process. Do not stop the recovery process until the process is complete. If you have forgotten the password and cannot start the recovery process, contact an authorized Sony service/support center to reset it. A reset fee will be charged.
  • Page 367 Your VAIO computer restarts after system files are restored. Related Topic About Backup About Types of Backup Backing Up Your Data when You cannot Start Windows Restoring Your Data with VAIO Data Restore Tool Creating a Restore Point Notes on use Copyright 2013 Sony Corporation...
  • Page 368 Backing Up Your Data when You cannot Start Windows Restoring Your Data with VAIO Data Restore Tool Creating a Restore Point Restoring System Files Using the Restore Point when You cannot Start Windows Notes on use Copyright 2013 Sony Corporation...
  • Page 369 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 About Types of Backup You can use the Windows Backup and Restore feature to back up your valuable data. There are several types of backup to meet your needs, as described below. Backing up files You can select and back up folders and files stored on your VAIO computer to an external hard disk drive.
  • Page 370 (Opening Windows Help and Support) for information on creating a restore point. Related Topic Restoring Your Data with VAIO Data Restore Tool Restoring System Files Using the Restore Point when You cannot Start Windows Notes on use Copyright 2013 Sony Corporation...
  • Page 371 To restore copyright protected data, such as music files organized by digital media playback apps, use a backup tool specified by the app you used to import such data. Sony does not guarantee the playback compatibility of data which is not restored with the specified backup tool.
  • Page 372 Using VAIO Care (Rescue Mode): VAIO recovery solutions does not guarantee backup of all the data on your built-in storage device. Sony assumes no liabilities for any loss of your data arising out of the backup process. Use the power cord or the AC adapter to power your VAIO computer while using VAIO Care (Rescue Mode): VAIO recovery solutions.
  • Page 373 To restore copyright protected data, such as music files organized by digital media playback apps, use a backup tool specified by the app you used to import such data. Sony does not guarantee the playback compatibility of data which is not restored with the specified backup tool.
  • Page 374 For more information on how to create partitions, see Creating Partitions. Hint Some models may have D: drive as the factory default setting. Related Topic Creating Partitions Removing Recovery Content to Free up Disk Space Notes on use Copyright 2013 Sony Corporation...
  • Page 375 If you are signed in to your VAIO computer as a standard user, you may be prompted to enter an administrator name and password. Related Topic Creating Other Drives (Modifying Partitions) Removing Recovery Content to Free up Disk Space Notes on use Copyright 2013 Sony Corporation...
  • Page 376 A battery error has occurred due to a failed battery pack, an unlocked battery pack (Removable battery pack supplied models), etc. Related Topic Charging the Battery Pack Checking the Battery Charge Capacity Extending the Battery Life Notes on use Copyright 2013 Sony Corporation...
  • Page 377 Start screen even if the computer is in Sleep mode. Related Topic Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown) Using Sleep Mode Notes on Sleep Mode Notes on use Copyright 2013 Sony Corporation...
  • Page 378 As a result, the battery life becomes short even if it is fully charged and eventually the battery pack reaches the end of its life. If the battery life has become short, replace the battery pack with a new one specified by Sony. Refer to the help file for more information on battery charge status and capacity decrease.
  • Page 379 Adjusting the Speakers Volume for more information. Disconnect peripheral devices that are not in use. Related Topic Checking the Battery Charge Capacity Charging the Battery Pack Notes on Using the Battery Pack Using Sleep Mode Notes on use Copyright 2013 Sony Corporation...
  • Page 380 A protection sheet may be attached to the LCD screen frame at the factory. Remove the sheet before use; otherwise the touch screen may not work correctly. Some apps do not accept touch screen operations. Related Topic How to Use the Touch Screen (Touch screen equipped models) Notes on use Copyright 2013 Sony Corporation...
  • Page 381 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Combinations and Functions with the Fn Key Press and hold down the Fn key and another key simultaneously to perform a keyboard shortcut action. For example, to turn off the sound: Fn + Press and hold down the Fn key, then press the F2 key.
  • Page 382 Moves the cursor to the top of a line or page. Hint (Windows) key, etc., refer to Windows Help and Support For information on shortcut keys combined with the (Opening Windows Help and Support). Notes on use Copyright 2013 Sony Corporation...
  • Page 383 You can operate the on-screen Touch Keyboard with touch screen operations for text entry. 1. Open the desktop and select (the Touch Keyboard icon) in the desktop notification area. (See Opening the Desktop to open the desktop.) Notes on use Copyright 2013 Sony Corporation...
  • Page 384 If the area on and around the built-in camera is soiled, gently wipe it with a soft cloth, such as a lens cleaning cloth. Do not rub the area too hard, as it can be easily scratched. Related Topic Using the Built-in Camera Notes on use Copyright 2013 Sony Corporation...
  • Page 385 1. Start VAIO Scan. (See to start VAIO Scan.) Starting Apps Hint Share charm, you can import the scanned content to VAIO Paper or VAIO Tabletop. With the Related Topic Starting the Note Taking App (VAIO Paper) Notes on use Copyright 2013 Sony Corporation...
  • Page 386 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Notes on Using SD Memory Cards Before using SD memory cards, read the following precautions for correct use. Keep an SD memory card out of reach of children. There is a risk of swallowing it. Do not touch the SD memory card connector with your finger or metal objects.
  • Page 387 In such a case, wait for a while before removing the memory card until it cools down. Related Topic Inserting SD Memory Cards Removing SD Memory Cards Notes on use Copyright 2013 Sony Corporation...
  • Page 388 "Memory Stick" is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras and other devices. Because it is removable, it can be used for external data storage. For the latest information about "Memory Stick", visit http://www.sony.net/memorycard/. Related Topic Compatible "Memory Stick"...
  • Page 389 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Formatting "Memory Stick" "Memory Stick" is formatted in the specific FAT format by default and is ready for use. Be sure to use the device that is designed to format the media and supports "Memory Stick" when formatting the media. If you want to reformat the media with your VAIO computer, follow these steps.
  • Page 390 Inserting "Memory Stick" Removing "Memory Stick" Notes on Using "Memory Stick" Notes on use Copyright 2013 Sony Corporation...
  • Page 391 The "Memory Stick" slot on your computer also works as an SD memory card slot. Related Topic About "Memory Stick" Compatible "Memory Stick" Inserting "Memory Stick" Formatting "Memory Stick" Notes on Using "Memory Stick" Notes on use Copyright 2013 Sony Corporation...
  • Page 392 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Notes on Using "Memory Stick" Before using "Memory Stick", read the following precautions for correct use. Keep "Memory Stick" out of reach of children. There is a risk of swallowing it. Do not touch the "Memory Stick"...
  • Page 393 Keep "Memory Stick Micro" and "M2" Duo adaptors away from children. They are harmful if swallowed. Related Topic About "Memory Stick" Compatible "Memory Stick" Inserting "Memory Stick" Removing "Memory Stick" Formatting "Memory Stick" Notes on use Copyright 2013 Sony Corporation...
  • Page 394 5. Pull the SD memory card out of the slot. Hint The SD slot on your computer also works as a "Memory Stick" slot. Related Topic Inserting SD Memory Cards Notes on Using SD Memory Cards Notes on use Copyright 2013 Sony Corporation...
  • Page 395 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Inserting SD Memory Cards Your VAIO computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices. The SD memory card slot on the computer can accommodate the following memory cards: SD memory card SDHC memory card...
  • Page 396 "Memory Stick Duo" slot without the adaptor, you may not be able to remove it from the slot. Your VAIO computer has been tested and found compatible with any Sony branded "Memory Stick" of up to 32 GB, available as of January 2013.
  • Page 397 Formatting "Memory Stick" Notes on Using "Memory Stick" Notes on use Copyright 2013 Sony Corporation...
  • Page 398 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Inserting "Memory Stick" This topic explains how to insert "Memory Stick". 1. Locate the "Memory Stick" slot. 2. Hold "Memory Stick" with the arrow pointing toward the slot, and carefully slide it into the slot until it clicks into place.
  • Page 399 Notes on Using "Memory Stick" Notes on use Copyright 2013 Sony Corporation...
  • Page 400 Playing Music by Touching an NFC/One-touch functions Supported Device to Your VAIO Computer (One-touch listening) (NFC supported models) Stopping the One-touch listening Connection (One-touch listening) (NFC supported models) Disabling NFC/One-touch functions (NFC supported models) Notes on use Copyright 2013 Sony Corporation...
  • Page 401 Playing Music by Touching an NFC/One-touch functions Supported Device to Your VAIO Computer (One-touch listening) (NFC supported models) Stopping the One-touch listening Connection (One-touch listening) (NFC supported models) Disabling NFC/One-touch functions (NFC supported models) Notes on NFC/One-touch functions (NFC supported models) Notes on use Copyright 2013 Sony Corporation...
  • Page 402 Personal Computer VAIO Duo 13 SVD1323 About One-touch functions (NFC supported models) One-touch functions are Sony original functions which use NFC. Simply touch two One-touch functions supported devices to easily establish communication, without complicated settings. Related Topic About NFC (NFC supported models)
  • Page 403 Playing Music by Touching an NFC/One-touch functions Supported Device to Your VAIO Computer (One-touch listening) (NFC supported models) Stopping the One-touch listening Connection (One-touch listening) (NFC supported models) Notes on NFC/One-touch functions (NFC supported models) Notes on use Copyright 2013 Sony Corporation...
  • Page 404 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Using NFC/One-touch functions (NFC supported models) Easily connect an NFC/One-touch functions supported device to your VAIO computer by simply touching the computer with the device. Settings charm. (See 1. Open the charms and select the Opening the Charms to open the charms.) 2.
  • Page 405 Notes on NFC/One-touch functions (NFC supported models) Notes on use Copyright 2013 Sony Corporation...
  • Page 406 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Playing Music by Touching an NFC/One-touch functions Supported Device to Your VAIO Computer (One-touch listening) (NFC supported models) One-touch listening enables your VAIO computer to pair (register) with an NFC/One-touch functions supported device (speakers, headphones, etc.) through BLUETOOTH communications.
  • Page 407 Notes on NFC/One-touch functions (NFC supported models) Notes on use Copyright 2013 Sony Corporation...
  • Page 408 Using NFC/One-touch functions (NFC supported models) Playing Music by Touching an NFC/One-touch functions Supported Device to Your VAIO Computer (One-touch listening) (NFC supported models) Disabling NFC/One-touch functions (NFC supported models) Notes on NFC/One-touch functions (NFC supported models) Notes on use Copyright 2013 Sony Corporation...
  • Page 409 You can select your preferred image from the list of the images and edit the image. To start VAIO Clip from the app list, see Opening the App List. Related Topic How to Use the Pen (Digitizer Stylus supplied models) Starting the Note Taking App (VAIO Paper) Notes on use Copyright 2013 Sony Corporation...
  • Page 410 (Digitizer Stylus supplied models) Related Topic How to Use the Pen (Digitizer Stylus supplied models) Clipping an Image Displayed on the Computer Screen (VAIO Clip) Scanning Content (VAIO Scan) Notes on use Copyright 2013 Sony Corporation...
  • Page 411 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Using the Pen Stand (Digitizer Stylus supplied models) You can keep the supplied pen (Digitizer Stylus) standing upright by using the pen stand. 1. Pull the pen stand ( ) out of the side of your VAIO computer.
  • Page 412 Related Topic How to Use the Pen (Digitizer Stylus supplied models) Notes on use Copyright 2013 Sony Corporation...
  • Page 413 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Using the Pen Hook (Digitizer Stylus supplied models) By using the pen hook, you can carry your VAIO computer with the supplied pen (Digitizer Stylus) attached to the computer. 1.
  • Page 414 Related Topic How to Use the Pen (Digitizer Stylus supplied models) Starting Your Preferred App when You Detach the Pen (Digitizer Stylus supplied models) Notes on use Copyright 2013 Sony Corporation...
  • Page 415 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 Replacing the Battery of the Pen (Digitizer Stylus supplied models) Replace the battery when the pen (Digitizer Stylus) begins to function incorrectly. Based on usage of approximately 4 hours a day, expect to replace the battery every 18 months. Use an LR61 (LR8D425) alkaline battery.
  • Page 416 2. Check the direction of the new nib and insert it into the barrel of the pen. Note If the pen’s nib is lost or broken, contact an authorized Sony service/support center. Related Topic How to Use the Pen (Digitizer Stylus supplied models)
  • Page 417 User Guide How to Use Personal Computer VAIO Duo 13 SVD1323 How to Use the Pen (Digitizer Stylus supplied models) Using the supplied pen (Digitizer Stylus), you can operate your VAIO computer intuitively, by touching the screen softly or tracing something on the screen. To move the pointer on the screen Hold the pen close to the screen without touching the screen.
  • Page 418 You can also perform the same operation by holding the pen at the desired point for a few seconds. To drag (move an item) Gently place the pen on the item to be moved, then drag the item on the screen to move it. To erase text Depending on the app, you may erase text.
  • Page 419 You Detach the Pen (Digitizer Stylus supplied models) for more information. Related Topic How to Use the Touch Screen (Touch screen equipped models) Clipping an Image Displayed on the Computer Screen (VAIO Clip) Starting the Note Taking App (VAIO Paper) Notes on use Copyright 2013 Sony Corporation...
  • Page 420 LCD screen with your breath and wipe off the dirt, or clean off with a lightly wet cloth and then wipe remaining moisture away with a dry cloth. Do not use solvents such as benzine, acetone, alcohol, thinner, or commercially available cleaners, as these may cause damage to the LCD screen. Notes on use Copyright 2013 Sony Corporation...
  • Page 421 Do not turn off the power or restart your VAIO computer while reading or writing data to the storage device. Do not use your VAIO computer in a place subject to extreme changes in temperature. Do not remove the storage device from your VAIO computer. Notes on use Copyright 2013 Sony Corporation...
  • Page 422 System. To open Control Panel, see Opening Control Panel. As an ENERGY STAR Partner, Sony confirmed that this product meets the ENERGY STAR standards for energy efficiency. The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of energy efficient computers and office equipment.
  • Page 423 VAIO Duo 13 SVD1323 About the Software License This product contains software owned by Sony and licensed by third parties. Use of such software is subject to the terms and conditions of license agreements enclosed with this product. Related Topic...
  • Page 424 Logo is a trademark. microSDXC Logo is a trademark. The ExpressCard word mark and logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.
  • Page 425 "AVCHD" is a trademark of Panasonic Corporation and Sony Corporation. Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. The N Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries.
  • Page 426 The amount of heat generation varies depending on external devices or apps in use. If your VAIO computer or the AC adapter becomes extraordinarily hot, turn off the computer, unplug the AC adapter, remove the battery pack if it is removable, and then contact an authorized Sony service/support center. Power source Do not place heavy objects on the power cord, or this could cause a fire.
  • Page 427 SVD1323 Solving Common Problems with Your VAIO Computer If you have any problem operating your VAIO computer, try these suggestions before contacting an authorized Sony service/support center or your local Sony dealer directly. 1. See other sections in this on-screen manual.
  • Page 428 Why does my VAIO computer automatically turn off? When the battery pack is running out of power, your VAIO computer automatically enters Hibernate mode and eventually turns off. Connect the AC adapter to the computer or charge the battery pack. Notes on use Copyright 2013 Sony Corporation...
  • Page 429 Why does a message appear and Windows fail to start when I turn on my VAIO computer? If another message on how to solve the problem appears after the first message, follow the on-screen instructions. Notes on use Copyright 2013 Sony Corporation...
  • Page 430 You cannot place your VAIO computer into Hibernate mode from the charms. Use Sleep mode or shut down the computer when you do not intend to use the computer. See Controlling the Power State of Your VAIO Computer (Sleep Mode/Shutdown) for more information. Notes on use Copyright 2013 Sony Corporation...
  • Page 431 In such a case, allow at least one hour before turning on the computer. Do not use the computer in a high humidity location (a relative humidity of more than 80%), as it may cause the computer to malfunction. Notes on use Copyright 2013 Sony Corporation...
  • Page 432 Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony AC adapter, which is supplied by Sony for your VAIO computer. The battery pack may have run out of power. Note that if you press and hold down the (Power) button for more than 4 or 10 seconds, your VAIO computer will turn off.
  • Page 433 (Power) button for more than 4 or 10 seconds. Unplug the AC adapter, and push and hold the battery off button for three to five seconds with a thin, straight object (such as a paper clip). Notes on use Copyright 2013 Sony Corporation...
  • Page 434 In this case, push and hold the battery off button for three to five seconds with a thin, straight object (such as a paper clip). If the problem persists, contact an authorized Sony service/support center and replace the battery pack with a new one specified by Sony.
  • Page 435 What should I do if the VAIO Care (Rescue Mode) screen appears when I turn on my VAIO computer? You may have accidently pressed the ASSIST button rather than the (Power) button. Close the VAIO Care (Rescue Mode) screen and locate the (Power) button on your VAIO computer. Notes on use Copyright 2013 Sony Corporation...
  • Page 436 While your VAIO computer is running on battery power, the CPU clock frequency is reduced for power conserving purposes, which causes the computer to run slowly. This is normal and does not indicate a malfunction. Notes on use Copyright 2013 Sony Corporation...
  • Page 437 Battery window. To start VAIO Control Center, see Starting Apps. If ambient temperature is outside the specified range or the power consumption of your VAIO computer is high when you charge the battery pack, the charge current may be reduced. Notes on use Copyright 2013 Sony Corporation...
  • Page 438 What should I do if my battery pack does not work properly? Start VAIO Care to check the status of your battery pack. See Keeping Your VAIO Computer in Optimum Condition (VAIO Care) for more information. Notes on use Copyright 2013 Sony Corporation...
  • Page 439 VAIO Duo 13 SVD1323 Why does the LCD brightness automatically change? The automatic brightness adjustment function is enabled. Disable the function in VAIO Control Center. See Adjusting the LCD Brightness Automatically for detailed information. Notes on use Copyright 2013 Sony Corporation...
  • Page 440 To avoid this, right-click on the desktop and select Graphics Properties to display the Intel graphics control panel, and then disable Panel Self-Refresh under Power. If you select On battery, the setting screen may appear. Note that the battery life becomes short if you disable this setting. Notes on use Copyright 2013 Sony Corporation...
  • Page 441 If you connect the computer to an external display while using the computer in portrait orientation, the computer screen automatically changes to landscape (horizontal) orientation. With the LCD screen raised and the keyboard available, the screen rotation is not available. Notes on use Copyright 2013 Sony Corporation...
  • Page 442 VAIO computer, the computer screen may be unable to display the video. In such a case, stop video playback, press the Fn+F7 keys several times to select the computer screen as the display output, and then press the Enter key. Then, restart video playback. Notes on use Copyright 2013 Sony Corporation...
  • Page 443 On models with the X-Reality for mobile engine, disable the X-Reality for mobile setting in VAIO Control Center. This may improve video playback performance. See Displaying Clear and Vivid Images (X-Reality for mobile installed models) for more information. Notes on use Copyright 2013 Sony Corporation...
  • Page 444 Make sure you are using an HDCP-compliant display. The copyright protected content is not displayed on a non- HDCP compliant display. Change the screen resolution of the connected TV or external display. Images may appear on the screen. See Changing the Resolution (Size) of the Screen Image for more information. Notes on use Copyright 2013 Sony Corporation...
  • Page 445 Changing the LCD Brightness for more information. To adjust the LCD brightness of the connected external display, such as a computer display or a TV, use the brightness control on the external display. Notes on use Copyright 2013 Sony Corporation...
  • Page 446 Due to the font size settings, some items, for example an app menu, may not be displayed correctly, depending on the apps you are using. In such a case, move the slider to adjust the settings. Notes on use Copyright 2013 Sony Corporation...
  • Page 447 What should I do if no image is displayed on my external display or TV screen? Press the Fn+F7 keys several times to select your desired display output, and then press the Enter key. See Selecting Display Modes for more information. Notes on use Copyright 2013 Sony Corporation...
  • Page 448 VAIO computer. During the video playback, some operations and/or functions may become unavailable, and sound interruptions, dropped frames, and playback failure may occur depending on the configuration of the computer. Notes on use Copyright 2013 Sony Corporation...
  • Page 449 Disconnect all cables and peripheral devices, such as the power cord and the USB device, and wait about five minutes. Then, put them back in place and turn on the computer again. Notes on use Copyright 2013 Sony Corporation...
  • Page 450 The viewfinder may show some noise, for example horizontal streaks, when you are viewing a rapid-moving object. This is normal and does not indicate a malfunction. If the problem persists, restart your VAIO computer. Notes on use Copyright 2013 Sony Corporation...
  • Page 451 There may be more app running than your VAIO computer can handle. Exit the apps that you are not currently using. This problem may occur while your VAIO computer is running on the power saving plan, which reduces the CPU performance. See Selecting a Power Plan to check the current power plan. Notes on use Copyright 2013 Sony Corporation...
  • Page 452 To reduce flicker noise, change the direction of your VAIO computer so that you can adjust the direction of the built-in camera. Some apps offer adjustable parameters, such as brightness or power frequencies, to eliminate flicker noise. Notes on use Copyright 2013 Sony Corporation...
  • Page 453 To avoid this, right-click on the desktop and select Graphics Properties to display the Intel graphics control panel, and then disable Display Power Saving Technology under Power. If you select On battery, the setting screen may appear. Note that the battery life becomes short if you disable this setting. Notes on use Copyright 2013 Sony Corporation...
  • Page 454 Connect the AC adapter directly to an AC outlet or use other outlets if you are using a power strip. Remove any USB device or cable connected to your VAIO computer, if any. If your AC adapter has a 3-pin plug, make sure it is properly grounded. Notes on use Copyright 2013 Sony Corporation...
  • Page 455 Make sure the volume from external speakers is not minimized. Make sure the sound output device is correctly selected. See Changing the Sound Output Device for more information. Check the volume on the playback app you are using. Notes on use Copyright 2013 Sony Corporation...
  • Page 456 If the icon is not displayed, make sure the microphone is properly connected to your VAIO computer. An external microphone with a 3-pole mini plug does not work with the headset compatible headphone jack The microphone of your headset may not work with your VAIO computer. Use a Sony smartphone compatible headset.
  • Page 457 Microphone feedback may occur when your microphone receives the sound from a sound output device, such as speakers. Keep the microphone away from a sound output device. Turn down the volume of the speakers and the microphone. Notes on use Copyright 2013 Sony Corporation...
  • Page 458 Sound interruptions may occur when the CPU load is high. In this case, reduce the CPU load by exiting all running apps other than a playback app, or by disabling unnecessary audio effects applied to playback. Notes on use Copyright 2013 Sony Corporation...
  • Page 459 To output sound from a digital audio device connected to the digital output port on your VAIO computer, you need to change the sound output to the digital audio device. See Changing the Sound Output Device for more information. Notes on use Copyright 2013 Sony Corporation...
  • Page 460 Turning off the computer with the Ctrl+Alt+Delete keys or the (Power) button may cause loss of unsaved data. The touch pad may be disabled. See Why can't I use the touch pad? for more information. Notes on use Copyright 2013 Sony Corporation...
  • Page 461 (Shut down) in the lower right corner of the computer screen, and then select Restart. If the problem persists, press and hold down the (Power) button for more than 4 or 10 seconds. Notes on use Copyright 2013 Sony Corporation...
  • Page 462 When the indicator light is on, characters typed will appear in uppercase (or lowercase if you also hold down the Shift key). Press the Caps Lock key to turn the Caps Lock indicator light on or off. Notes on use Copyright 2013 Sony Corporation...
  • Page 463 The language layout of your keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, refer to Windows Help and Support (Opening Windows Help and Support). Notes on use Copyright 2013 Sony Corporation...
  • Page 464 Press the Fn+F1 keys to disable the touch pad. See Enabling/Disabling the Touch Pad for more information. Alternatively, start VAIO Control Center, then disable the touch pad. To start VAIO Control Center, see Starting Apps. Notes on use Copyright 2013 Sony Corporation...
  • Page 465 Alternatively, start VAIO Control Center, then enable the touch pad. To start VAIO Control Center, see Starting Apps. If a mouse is connected to your VAIO computer, disconnect it. Using the Touch Pad for information on how to use the touch pad. Notes on use Copyright 2013 Sony Corporation...
  • Page 466 SVD1323 How do I avoid unintentional clicks caused by a light touch on the touch pad? To avoid unintentional operation, disable the tapping function. See Disabling the Tapping Function on the Touch Pad. Notes on use Copyright 2013 Sony Corporation...
  • Page 467 A dark portion in captured images may contain noise. The area on and around the built-in camera is soiled. Clean the area. See Notes on the Built-in Camera for more information on how to clean the camera. Notes on use Copyright 2013 Sony Corporation...
  • Page 468 SVD1323 Why is the video input from the built-in camera suspended momentarily? The video input may be suspended momentarily if: A shortcut key with the Fn key is used. The CPU load increases. Notes on use Copyright 2013 Sony Corporation...
  • Page 469 What should I do if I do not know the SSID or security key for the access point? You can find the key in the setting screen of your access point. Refer to the manual that came with your access point for more information. Notes on use Copyright 2013 Sony Corporation...
  • Page 470 The 2.4 GHz frequency band, on which Wi-Fi operates, is used by various devices and apparatus. If you use a microwave oven while communicating via Wi-Fi, data transfer rate may slow down, communication range may narrow, or communication may be interrupted. Notes on use Copyright 2013 Sony Corporation...
  • Page 471 Open Command Prompt, enter "ipconfig /all", and then press the Enter key. You can find the physical address (MAC address) in the Physical Address field under Wireless LAN adapter Wi-Fi. To open Command Prompt, see Starting Apps. Notes on use Copyright 2013 Sony Corporation...
  • Page 472 Move your VAIO computer away from obstructions or closer to any access point you may be using. Settings charm and Open the charms and select the (the network icon). Check that your access point is displayed. To open the charms, see Opening the Charms. Notes on use Copyright 2013 Sony Corporation...
  • Page 473 If a connection utility app supplied with a third-party Wi-Fi product is installed, uninstall it. If a connection utility app is installed, Windows may fail to configure the Wi-Fi settings. Be sure to take a note of your settings, (such as security keys) before uninstalling. Notes on use Copyright 2013 Sony Corporation...
  • Page 474 Select the Options tab and make sure that the Allow Bluetooth devices to find this computer check box is selected. To open the desktop, see Opening the Desktop. Notes on use Copyright 2013 Sony Corporation...
  • Page 475 Refer to the manual that came with the device for more information. If the device you want to communicate with is already communicating with another BLUETOOTH device, it may not be found or it may not be able to communicate with your VAIO computer. Notes on use Copyright 2013 Sony Corporation...
  • Page 476 However, some BLUETOOTH profiles do not support high-speed communications. The BLUETOOTH device with which you want to communicate supports BLUETOOTH high speed technology. Both the Wi-Fi(R) (Wireless LAN) and BLUETOOTH functions on the computer are enabled. Notes on use Copyright 2013 Sony Corporation...
  • Page 477 Why can't I use the BLUETOOTH(R) function when I sign in to my VAIO computer as a user with a standard user account? The BLUETOOTH function may not be available to a user with a standard user account on your VAIO computer. Sign in to the computer as a user with administrative rights. Notes on use Copyright 2013 Sony Corporation...
  • Page 478 Why can't I use BLUETOOTH(R) devices when I switch users? If you switch users without signing out from your system, BLUETOOTH devices will not work. Be sure to sign out before switching users. Notes on use Copyright 2013 Sony Corporation...
  • Page 479 Select Change PC settings in the lower right corner, then select PC and devices and Bluetooth in the left pane. Change the Bluetooth setting to On. To open the charms, see Opening the Charms. Notes on use Copyright 2013 Sony Corporation...
  • Page 480 Open Control Panel and select Hardware and Sound and Devices and Printers. Right-click the computer icon and select Bluetooth settings and the Show the Bluetooth icon in the notification area check box. To open Control Panel, see Opening Control Panel. Notes on use Copyright 2013 Sony Corporation...
  • Page 481 Sign in using a user account that has system administrator privileges to reset your password. If you forget all passwords for system administrator accounts, you cannot reset any Windows passwords. You need to perform system recovery. See About Recovery for more information. Notes on use Copyright 2013 Sony Corporation...
  • Page 482 The password is case-sensitive, so be sure to check letters for the current case before you enter the password. If you forget the power-on password, you cannot start your VAIO computer. See What should I do if I forget the power-on password to start my VAIO computer? for more information. Notes on use Copyright 2013 Sony Corporation...
  • Page 483 Enter the machine password to reset the user password at the BIOS setup screen. When you forget your machine password: The password needs to be reset and a fee will be charged. To reset the password, contact an authorized Sony service/support center.
  • Page 484 What should I do if I cannot charge the device connected to the USB port that supports USB charging? Make sure that the USB Charging setting is enabled. See Charging a USB Device for more information. Notes on use Copyright 2013 Sony Corporation...
  • Page 485 Why can't I write data to a memory card? Some types of memory cards are equipped with an erasure prevention switch to protect data from unintentional erasure or overwriting. Make sure the erasure prevention switch is off. Notes on use Copyright 2013 Sony Corporation...
  • Page 486 Do not touch your VAIO computer with more than one device supported with the NFC/One-touch functions at a time. If NFC/One-touch functions still do not work after you perform above operations, restart your VAIO computer. Notes on use Copyright 2013 Sony Corporation...
  • Page 487 You may be in the place where you cannot receive signals from GNSS satellites. Avoid using the GNSS in a tunnel, a basement, or doors, behind high buildings or trees, etc. Notes on use Copyright 2013 Sony Corporation...
  • Page 488 Near a material that has a high level of magnetic interference, such as a magnet, a magnetic holder, or speakers Calibrating the built-in digital compass may correct the direction. See Notes on Built-In Sensors for more information. Notes on use Copyright 2013 Sony Corporation...
  • Page 489 You may have changed the file name or path for the specified app or uninstalled the app. Assign the app again in VAIO Control Center. See Starting Your Preferred App when You Detach the Pen (Digitizer Stylus supplied models) for more information. Notes on use Copyright 2013 Sony Corporation...
  • Page 490 Stylus) from the pen hook. When the setting is enabled, the sensor on the computer may incorrectly detect the movement of the magnetic items. To start the app when detaching the pen, see Starting Your Preferred App when You Detach the Pen (Digitizer Stylus supplied models). Notes on use Copyright 2013 Sony Corporation...
  • Page 491 Make sure that the Access Point Name (APN) is properly configured in the network setting. If not, contact your telecom operator to get the correct APN to use. Hint For more information on the wireless WAN function, visit the VAIO support website. Notes on use Copyright 2013 Sony Corporation...
  • Page 492 Make sure you have installed the latest video driver. On some VAIO computer models, the graphics memory is shared with the system. The optimal graphics performance in such a case is not guaranteed. Notes on use Copyright 2013 Sony Corporation...
  • Page 493 Care)) and then select Advanced Tools, Restore and Your VAIO Computer in Optimum Condition (VAIO recovery, and Reinstall Applications and Drivers. Refer to the help file included with VAIO Care for more information. Notes on use Copyright 2013 Sony Corporation...
  • Page 494 VAIO Care (Rescue Mode): VAIO recovery solutions. If the problem persists, visit the VAIO online support website for further assistance. Notes on use Copyright 2013 Sony Corporation...
  • Page 495 SVD1323 How can I restore my VAIO computer system to its factory default settings? There are two ways to recover your VAIO computer system: Recovering from Recovery Media Recovering from the Recovery Area. Notes on use Copyright 2013 Sony Corporation...
  • Page 496 User Guide Troubleshooting Personal Computer VAIO Duo 13 SVD1323 How do I create Recovery Media? You can create Recovery Media using VAIO Care. See Creating Recovery Media for more information. Notes on use Copyright 2013 Sony Corporation...
  • Page 497 USB port that is compliant with the USB 2.0 standard (if any). Then, turn off the computer and try recovering it again. See Recovering from the Recovery Area for more information. If the problem persists, visit the VAIO online support website for further assistance. Notes on use Copyright 2013 Sony Corporation...
  • Page 498 If an AC adapter is supplied with an external optical disc drive, plug the AC adapter into a power source. Try other reliable media. If the problem persists, visit the VAIO online support website for further assistance. Notes on use Copyright 2013 Sony Corporation...
  • Page 499 Be sure to make a backup copy of your valuable data before recovering your VAIO computer. Refer to Windows Help and Support (Opening Windows Help and Support) for more information. Note Recovering your VAIO computer will delete all the data on the built-in storage device. Notes on use Copyright 2013 Sony Corporation...
  • Page 500 VAIO Care (Rescue Mode): VAIO recovery solutions. Note Recovering your VAIO computer will delete all the data on the built-in storage device. Notes on use Copyright 2013 Sony Corporation...
  • Page 501 Contact the app publisher or the manufacturer of your printer. Make sure the correct printer port for your printer is selected. For more information on the printer port settings, refer to the manual that came with the printer, or contact the manufacturer. Notes on use Copyright 2013 Sony Corporation...
  • Page 502 USB hubs may prevent the USB device from working because of a power distribution failure. We recommend you connect the device directly to your VAIO computer without a hub. Notes on use Copyright 2013 Sony Corporation...

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