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This time
Investigate the reasons (reference page)
Whether the detachable inner lid has been installed well? If the detachable inner lid is
Difficult to close
not installed, the upper housing cannot be closed to prevent forgetting the installation of
Impossible to close
the detachable inner lid.
Whether the plug-in part under the detachable inner lid is plugged in?
Whether there are foreign matters attached on opening buckle plate?
Whether the detachable inner lid plate is blocked with foreign matters?
Open upper housing
Please press the central part on the front side of upper housing until a sound of "clatter".
during cooking
Whether there are foreign matters attached on opening buckle plate?
Cooking will promptly start for appointment within 1-2 hours.
Whether the a.m. and p.m. are confused? The clock is of 24-hour display mode.
Promptly start cooking
Whether the current time is wrong?
Fail to cook at the
Whether lithium batteries are run down?
appointed time
If the room temperature and water temperature are lower or water volume is larger,
Fail to make appointment
cooking finishing time may be delayed for about 10 minutes.
Whether inner cooking pot is installed before presetting appointment time?
Whether the appointment is not set or the COOK button is not pressed?
Steam leakage
Whether there are foreign matters attached on sealing ring, edge of inner cooking pot
and outer casing cover?
Please confirm after
Whether there are foreign matters attached on upper housing and opening buckle plate?
finishing cooking.
Whether the sealing ring is damaged and whether inner lid or inner cooking pot is deformed?
Whether the detachable inner lid is installed?
There are water drops
nearby exhaust nozzle of
Steam will be converted to water drops attached after cooling. Not failure.
steam valve
To prevent rice from getting dry, there may be water drops attached to the detachable
Water drops on detachable inner
inner lid and inner cooking pot, and this is not a failure.
lid and inner cooking pot
Sometimes, condensed water will drop on outer casing cover and other parts based on the time,
There are condensed
room temperature and other conditions when the upper housing is opened. Please wipe them off.
water dropped from
Condensed water will flow into inner cooking pot (rice), rather than into frame when the cover
is not completely opened or is slightly opened with hands.
sealing ring and other
In case of cutting off heat preservation or pulling out power plug with rice in, detachable inner
parts after opening
lid will cause condensation and there will be much condensed water attached.
upper housing
Whether there are foreign matters attached on the main temperature controller and outside
inner cooking pot?
Whether there is very little rice or very much water, or rice is washed inadequately?
Spilling
Is the congee cooking mode right?
Whether there are foreign matters attached on temperature sensor on the upper housing
and main temperature controller?
Whether there is dirt inside steam valve?
Whether steam valve and detachable inner lid is installed well?
Whether the detachable inner lid is blocked with foreign matters?
Thin film generated inside
Sticky rice paper-shaped thin film is the dried dissolved sugar (starchiness) in rice, which
inner cooking pot
is not a fault.
Fail to press button for
Whether the power plug is plugged in? Whether the inner cooking pot is well
operation
placed?
The light goes out
Pressing CANCEL button by mistake or long-time power outage will cut off the power.
It stops halfway
Displayed residual time is
Sometimes, there may be difference with the actual cooking time, which is not a fault.
different from the actual
Please refer to the "About display of cooking time" for details.
cooking time
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How to deal with cooking failure
Investigate the reasons (reference page)
This time
It sends out sound during
Please refer to the "Sound in use" on Page 9.
use
When starting to use, there may be an odor, which will gradually disappear with the
With scent of plastic
use.Eliminate the unpleasant odor by ventilating and cleaning by boiling.
and others
Some parts on plastic
It is track of plastic, which is not a fault. It does not influence cooking or heat preserva-
spare parts are presented
tion.
in linear or wave shape
There is a gap between
There will be gap more or less between upper housing and body, but the machine is
upper housing and body
closed with the sealing ring.
As the using time increases, there will be scratch or dirt on coating on the outer side of
There is the scratch or dirt
the inner cooking pot, which, however, will not influence cooking and heat preservation,
on coating outside the
inner cooking pot
and the pot can be normally used.
In the case of being used together with other electric products, sometimes it may exceed
Tripping of circuit
the rated current of the circuit breaker.
breaker during cooking
Please use a separate power socket.
Error display
Please check the causes once again for the COO error
Please pull out power plug (on the power supply side) from the socket, and dispose with the following method.
Please clean up dust on suction port and exhaust pot
at bottom of the body.
Please do not place the electric cooker on paper,
cloth, blanket, plastic bag or other soft items and use
it in places where suction port and exhaust port can
be easily blocked.
Please check whether there is an inner cooking pot or
whether a non-dedicated inner cooking pot is used?
→Please place the dedicated inner cooking pot in
electric cooker.
Fault display of circuit board and sensor
Please promptly stop using, pull out power plug
and consult with retailers selling this product.
When there is the power outage
Continue the cooking or heat preservation after electrifying.
However, there may appear poor cooking, power supply cut-off, delay of appointed finishing time and other conditions.
It is the same as the condition when the power plug is pulled out halfway or circuit breaker trips.
Lithium batteries
The lithium batteries fixed in the body are used to drive the clock and memorize the cooking mode when pulling
out power plugs.
Lithium batteries are run down
Display disappears after the power plug is pulled out and it is impossible to memorize the time and cooking mode.
Insert power plug into socket, 12:00 will flicker after all lights turn on, and the cooker can be used
as usual.
(During cooking appointment, please adjust the clock to the current time before using)
Please consult with the store where you buy the electric cooker while changing batteries. (Charged)
Batteries are fixed in the body, it should be replaced and maintained by authorised service centre.
Please check before
applying for repair.
Restarting
Connect to power
cords after treatment.
Press
CANCEL
(Remove fault display)
Please re-start after the
inner cooking pot slot, inner
cooking pot and inner lid
are cooled down.
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