Related Manuals for HP E45c G5
Summary of Contents for HP E45c G5
- Page 1 Maintenance and Service Guide E45c G5 model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
- Page 2 Devices, Inc. Bluetooth is a trademark sure to read “Important Safety Information”. owned by its proprietor and used by HP Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S. and other countries.
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Page 3: Table Of Contents
Table of Contents 1 Getting started ............................... 2 Important safety information ........................2 Important service information and precautions ..................2 RoHS (2002/95/EC) requirements ......................3 General descriptions ..........................3 Firmware updates ........................... 3 Before returning the repaired product to the customer ................3 2 Monitor features ............................ -
Page 4: Getting Started
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment. -
Page 5: Rohs (2002/95/Ec) Requirements
Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock. -
Page 6: Monitor Features
● Text to Speech (TTS) functionality (select products/region only) ● Single power button on the monitor turns the monitor and applicable HP products (if connected to USB Type-C®) on and off ● Ergonomic monitor setup guide (via the HP Display Center software) during first time use ●... - Page 7 For safety and regulatory information, refer to the Product Notices provided on your optical disc or in your documentation kit. To locate updates to the user guide for your product, go to http://www.hp.com/ support and select your country. Select Find your product, and then follow the on-screen instructions.
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Page 8: Front Components
Power button Turns the monitor on or off. NOTE: When applicable HP products are connected to the USB Type-C port, pressing the power button on the display turns on/off your notebook, or puts it to sleep based on your power setting. - Page 9 Table 1-2: Rear components Component Function Joypad Press to open the OSD settings. Security cable slot Connects an optional security cable. Power connector Connects a power cord. USB port: Connects a USB device, provides data transfer, and (for select products) charges small devices (such as a smartphone) when the computer is on.
- Page 10 ● network. NOTE: Supports IT Manageability, Wake on Lan (WOL) In-band, Mac Address Passthrough (MAPT) in-band (HP models only), and PXE boot. The functionality may vary with PC settings. NOTE: This network port is fully energy efficient according to IEEE standards (IEEE 802.3az-2010) as long as all...
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Page 11: Locating The Serial Number And Product Number
The Barcode label (1) and SPEC label (2) are located on the rear of the monitor. The serial number and product number are located on labels on the rear cover. You may need these numbers when contacting HP about the monitor model. For worldwide models Barcode label... -
Page 12: Illustrated Parts Catalog
Illustrated parts catalog To identify the monitor major components, use this illustration and table. Item Description Panel BEZEL COVER_HINGE INSULATING SHEET 130*105.4*11 EVA WASHER Middle frame KEY BOARD RUBBER PAD LED BOARD Speakers USB BOARD BKT_USB... -
Page 13: How To Order Parts
0M1G3030 6120 0D1G1030 6120 0M1G 130 6120 0M1G 130 5125 QM1G38400601200ARA How to order parts The HP authorized repair center can purchase the power board from HP. Power board Description HP spare part number Manufacturer part number ADPCM2030AA7 PSU E45c G5... - Page 14 Internal and External Power Supplies are available for purchase from the following EU distributor: EET https://www.eetgroup.com/en-eu/ NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your product, go to https://partsurfer.hp.com/Search.aspx, select your country or region, and then follow the on-screen instructions.
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Page 15: Removal And Replacement Procedures
Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. 1) Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”... - Page 16 1) Push the button to remove the stand-base assy. 2) Use your fingers to split the left and right sides apart between the middle frame and rear case. 3) Insert the scraper bar tool into the gap between the middle frame and rear case, and then rotate. The hook opens.
- Page 17 Disassemble the key board from the Rear Cover (if required). Remove the mylar. Disconnect the pin and release 2 screws to remove the USB board. 9) Disconnect the pin and remove the speakers. 10) Disconnect the pin and release 8 pcs screws to remove the main frame.
- Page 18 11) Tear off the tape and disconnect the pin. Remove the mylar. 12) Disassemble 12pcs screws from the boards. Disconnect all the pins.
- Page 19 13) Disassemble all the boards from housing. 14) Disconnect all the wires from the board. 15) Disassemble 4 screws from hinge assy. 16) Disassemble 21 screws to remove middle frame and panel.
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Page 20: Power Board
The power board part number is ADPCM2030AA7 Before removing the power board, follow these steps: ▲ Prepare the monitor for disassembly. See Preparation for disassembly on page 13. Remove the power board: 1) The HP E45C G5 power board connector position is as follows:... -
Page 21: Connector Repair
Warning: After unplugging the power supply, the capacitance is still charged, do not touch and discharge the capacitor. 2) Locate the part number location on the board Connector repair This procedure includes HDMI, DisplayPort, USB Type C, USB 3.0A, RJ45 connectors. The connectors are on the main board (board part number CBPC1R4HPQ2) The connectors’... - Page 22 This procedure includes USB3.0 A connectors. The connectors are on the USB board (board part number USB2QA5) The connectors’ identifiers are as follows: Connector Location USB 3.0 A 3 CN1033 USB 3.0 A 4 CN1032 Before repairing connectors, follow these steps: ▲...
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Page 23: Hdmi Connector Cn502
IMPORTANT: • Repair Condition: Connector repair is only for out of warranty. • Repairing must operate by professional repairers (Note) in repair center, not applicable for end user. • Electrostatic protection is required when component replacement is required. • The monitor meets ROHS, please use Lead-free solder wire for soldering. •... -
Page 24: Dp Connector Cn501
3) Lift the CN502 connector from the circuit board. 4) Place the new component on the circuit board. Be sure that it matches the footprint. 5) Solder the new component. DP connector CN501 Repair the DP connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins. -
Page 25: Usb Type C 1 Connector Cn1008
USB Type C 1 connector CN1008 Repair the USB Type-c connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins. 3) Lift the CN1008 connector from the circuit board. -
Page 26: Rj45 Connector Cn1006
Lift the CN504 connector from the circuit board Place the new component on the circuit board. Be sure that it matches the footprint. Solder the new component. RJ45 connector CN1006 Repair the RJ45 connector: 1） Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Lift the CN1006 connector from the circuit board. -
Page 27: Usb 3.0A 3/4 Connector Cn1032/Cn1033
2) Lift the CN103/CN1004 connector from the circuit board. 3) Place the new component on the circuit board. Be sure that it matches the footprint. 4) Solder the new component. USB 3.0A 3/4 connector CN1032/CN1033 Repair the USB 3.0A 3/4 1）... -
Page 28: Function Test
Function test After repair, be sure to confirm that all functions are working. Table 4-1: Function test Test item Operating description Operating description Tool used Tool used Function test st item HDMI test Confirm whether image displays and sound Computer or DVD player plays correctly on the monitor. - Page 29 Be sure that the computer power is off while connecting the video cable. “ “Input Signal Out of Video resolution rate, refresh rate, or both, Change the settings to a Range” is displayed supported setting. are set higher than the monitor supports. O on screen.
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Page 30: Index
Index components preparation for disassembly, 13 front, 6 RC removal, 13 rear, 6 rear components, 6 connector repair, 19 removal features, 4 power board, 18 firmware updates, 3 RC, 13 front components, 6 removal and replacement procedures, 13 function test, 26 returning to customer, 3 how to order parts, 11 RoHS (2002/95/EC) requirements, 3...