HP Hearing PRO User Manual page 11

Self-fitting, over-the-counter, (otc) hearing aid
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Step 8/12
The HP Hearing App will guide you to Ear Tip Check to
detect if your Ear Tips fit you well. If your Ear Tips do
not fit you as they should, the app will take you to the
screen with information to guide you in selecting the
best size Ear Tips for optimal hearing performance
before you create your Ear ID profile. The hearing aids
come with the medium sized, silicone Ear Tips, pre-
mounted. Follow the steps to ensure the hearing aids
have a good seal and snug fit by selecting the best Ear
Tip size for you.
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Do not insert the hearing aids without Ear Tips being
fitted.
The Ear Tips included with the HP Hearing PRO
Hearing Aids are designed to properly fit most ear
canals and provide reasonable assurance of safety
that the hearing aids cannot be inserted too deeply
into the ear canal. The Ear Tips combined with the
hearing aid are designed to provide a setback from
the eardrum (also known as the tympanic membrane)
of at least 10mm for most ear canals. The setback is
from the innermost component of the device to the
eardrum and this setback ensures for most ear canals
the risk of injury to the eardrum is minimized.
Caution:
DO NOT force the hearing aid into
your ear canal to the point where it is painful or
uncomfortable as this may cause damage to
your ear canal.
Note:
If you miss a tone then this may indicate
that you require a better fitting Ear Tip. A screen
will appear to prompt you to try another. Another
screen allows you to test new Ear Tips in both
ears, using a heartbeat sound to verify the Ear Tip
seal in each ear.
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