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Control panel message
918-Front USB Not Connected
921-Device in PCI Express slot failed to
initialize
1151-Serial Port A Address Conflict Detected
1152-Serial Port B Address Conflict Detected
1155-Serial Port Address Conflict Detected
1720-SMART Hard Drive Detects Imminent
Failure
1796-SATA Cabling Error
2212-USB Key Provisioning failure writing to
device
2217-ME Firmware Version request failure
72
Chapter 8 POST error messages
Description
Front USB harness has been detached or
unseated from motherboard.
There is an incompatibility/problem with this
device and the system or PCI Express Link could
not be retrained to an x1.
Both external and internal serial ports are
assigned to COM1.
Both external and internal serial ports are
assigned to COM2.
Both external and internal serial ports are
assigned to same IRQ.
Hard drive is about to fail. (Some hard drives
have a hard drive firmware patch that will fix an
erroneous error message.)
One or more SATA devices are improperly
attached. For optimal performance, the SATA 0
and SATA 1 connectors must be used before
SATA 2 and SATA 3.
USB device used for USB key provisioning will
not allow BIOS to update provision file
properly.
ME firmware is not properly responding to BIOS
query for version information.
Recommended action
Reconnect or replace front USB harness.
Try rebooting the system. If the error reoccurs,
the device may not work with this system
1.
Remove any serial port expansion cards.
2.
Clear CMOS. (See Appendix B,
security and resetting CMOS
on page
76.)
3.
Reconfigure card resources and/or run
Computer Setup or Windows utilities.
1.
Remove any serial port expansion cards.
2.
Clear CMOS. (See Appendix B,
security and resetting CMOS
on page
76.)
3.
Reconfigure card resources and/or run
Computer Setup or Windows utilities.
1.
Remove any serial port expansion cards.
2.
Clear CMOS. (See Appendix B,
security and resetting CMOS
on page
76.)
3.
Reconfigure card resources and/or run
Computer Setup or Windows utilities.
1.
Determine if hard drive is giving correct
error message. Run the Drive Protection
System test under using F2 Diagnostics
when booting the computer.
2.
Apply hard drive firmware patch
if applicable. (Available at
http://www.hp.com/support.)
3.
Back up contents and replace hard drive.
Ensure SATA connectors are used in ascending
order. For one device, use SATA 0. For two
devices, use SATA 0 and SATA 1. For three
devices, use SATA 0, SATA 1, and SATA 2.
1.
Try a different USB key device for
provisioning.
2.
If the error persists, update to the latest
BIOS version and ME firmware version.
3.
If the error still persists, replace the
system board.
1.
Reboot the computer.
2.
If the error persists, update to the latest
BIOS version and ME firmware version.
3.
If the error still persists, replace the
system board.
Password
Password
Password
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