Troubleshooting - Siemens Healthineers ADVIA Quick Reference Manual

Troubleshooting

Error Code
ASL - Aspiration needle retract timeout
ASL - Critical Error - Stop
ASL - Dispenser error
ASL - Emergency stop cycle
ASL - Hardware error
ASL - Impossible to rinse
ASL - Operation completed in error
Troubleshooting
Severity Possible Cause
Failure Aspiration needle failed to retract in time
Failure General Autoslide critical error
Failure Mechanical problem on slide dispenser
Failure Autoslide lower front cover opened during processing
Failure A hardware error has occurred
Failure Unable to rinse sample or drop deposit lines; Other
command is processing
Failure Run Stopped - Autoslide command failed
Corrective Action
Perform Reset Smearer
Resolve Autosampler error
Check and resolve errors on Message Log
Reset Smearer / Reset Autoslide
Inspect Slide Dispenser for damaged slide
Reset Smearer
Close lower front cover
Reset Smearer
Check message log for specfic errors and troubleshoot
Reset Smearer
Check Message Log - Detail screen for specific cause
Resolve cause
Reset Autoslide
Note:
If the Autoslide is powered off, please wait 30
seconds before the power is switched back on.
This allows the ADVIA software to timeout
appropriately.
19