Hitachi BD-120XGV Instruction Manual
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Hitachi BD-120XGV Instruction Manual

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Instruction Manual
Washing Machine
Front Loading
Model
BD-120XGV
BD-100XGV
BD-120GV
BD-100GV
Thank you for purchasing a Hitachi front loading washing
machine.
■
Please read this Instruction Manual carefully for proper
operation of the machine.
■
Please keep this Instruction Manual for future reference.
Contents
Preparation for use
Parts and Accessories ...................................
Safety Instructions .........................................
LAN function ...................................................
Control Panel and Display .............................
Use with smartphones ...................................
Before You Start Washing .............................
Operation
your Smartphone ............................................
How to View the App ......................................
App version information ................................
Checking the MAC address ...........................
Program Overview ..........................................
Program ...........................................................
Maintenance
Convenient Usage ..........................................
In Case of Emergency ....................................
Care and Maintenance ...................................
Troubleshooting .............................................
Error Codes .....................................................
For household use only
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Summary of Contents for Hitachi BD-120XGV

  • Page 1: Table Of Contents

    In Case of Emergency ........Care and Maintenance ........Troubleshooting ..........Error Codes ............. Specifications ..........For household use only Thank you for purchasing a Hitachi front loading washing machine. ■ Please read this Instruction Manual carefully for proper operation of the machine. ONLY ■...

  • Page 2: Environmentally Friendly Waste Disposal

    Environmentally Friendly Waste Disposal Disposing of the packaging The shipping package has protected your new washing machine on its way to your home. All materials are ecologically harmless and recyclable. Please contribute to a better environment by disposing of packaging materials in an environmentally conscious manner.

  • Page 3: Parts And Accessories

    Parts and Accessories Dispenser Dispenser For model : BD-120XGV/BD-100XGV For model : BD-120GV/BD-100GV Fabric Softener Dispenser Fabric Softener Dispenser Powder Detergent/Powder Bleach/ Liquid Detergent/Fabric Softener Cover Liquid Detergent Dispenser for Fabric Softener Dispenser for Prewash the Auto dosing function Powder Detergent/Powder Bleach/ Max.600ml...

  • Page 4: Safety Instructions

    Safety Instructions This washing machine is designed for home use only. Before operating the washing machine, please read these safety instructions carefully. ■ This appliance is intended to be used in household and similar applications such as: (IEC 60335-2-7) – staff kitchen areas in shops, offices and other working environments. –...
  • Page 5 Power source and cord ■ Do not insert the plug with a wet hand. This could cause an electric shock. ■ Use the rated mains voltage and do not connect another plug at the same socket. Using the washing machine plug together with other electrical systems may cause overheating in the plug and result in fire.
  • Page 6 Do not install the washing machine in an area with a temperature above 40°C or near heating equipment. If liquid detergent or fabric softener is still in the dispenser solution may deteriorate. (For model : BD-120XGV/BD-100XGV) Care and maintenance ■...

  • Page 7: Precautions For Using The Wireless Lan Function

    Please read this manual and the "Safety Precautions" in the instruction manual supplied with this product to ensure correct usage. The following precautions are to be observed to prevent injury to the user or other persons or property damage. Please read the precautions in this manual carefully before using the product correctly.
  • Page 8 Precautions for using the wireless LAN function (Continue) ■ Wireless LAN Router Connection to all wireless LAN routers and wireless LANs in residential environments cannot be ● guaranteed. Radio reception may be lost or interrupted in buildings made of concrete, steel, or metal, near ●...
  • Page 9 For further information on the terms and conditions of use of this software module, please refer to the following URL Since it is a regulation by a third party other than our company, the original (English) will be posted. https://kadenfan.hitachi.co.jp/app/sgp/cs-en/license.html For information on how to obtain this software module and about inquiry, please visit the following URL...

  • Page 10: How To Install The Washing Machine

    How to Install the Washing Machine The symbol M is for checking whether you install the washing machine correctly. ● Safety Instructions M The washing machine is heavy. Use caution when lifting it. M When lifting the washing machine, do not hold the door or adjustable leg. Lift the washing machine with two persons holding the bottom by one hand and the back of the washing machine by the other hand.
  • Page 11 The symbol M is for checking whether you install the washing machine correctly. ● Removing the transport bolts M Remove the four transport bolts using the spanner (P. 3; Packed-In Accessories). After that, insert the cover caps at these positions. M The transport bolts must always be removed before using the washing machine for the first time and must be retained for any subsequent transport (e.g.
  • Page 12 How to Install the Washing Machine (Continue) The symbol M is for checking whether you install the washing machine correctly. ● Connecting the water supply Water supply hose ● M Optimum water pressure is 0.03-0.8MPa. M Do not connect to the mixer tap of an unpressurised hot-water apparatus. M Use a horizontal tap.
  • Page 13 The symbol M is for checking whether you install the washing machine correctly. ● M Make sure that the union nut between the water supply hose and main unit is tightly screwed. M Turn the tap on to check if the water supply hose is properly connected before starting. If it is loosely connected, water leakage may occur.
  • Page 14 How to Install the Washing Machine (Continue) The symbol M is for checking whether you install the washing machine correctly. ● Connecting the power M Connect the washing machine to an alternating current via a correctly installed earthed socket only. M The mains voltage must correspond to the voltage specification on the washing machine.
  • Page 15 Checking after installation 1. Turn on the water tap and close the washing machine door. 2. Press the Power On-Off button to switch power on. 3. Select the AI Wash program and press the Start/Pause button. 4. After 5 minutes, check if there is no water leakage from anywhere. 5.

  • Page 16: Control Panel And Display

    20 minutes, the washing machine automatically switches itself off. (For model : BD-120XGV/BD-100XGV. In the case of selecting the unit to be in the remote status If no program is selected or no button is pressed for 23 hours, the washing machine automatically switches itself off.)
  • Page 17 Enables spin speed setting from No Spin(No) to a maximum speed of 1600 rpm. Spin button ● No spin(No): Spin is cancelled, and the water is drained out only. Recommended for delicate fabrics. Enables temperature setting from cold up to 90ºC. When you select cold, the (Cold) Water Temp.
  • Page 18 Fabric Softener button washing process. This function cannot operate in the Tub Wash, Hot Tub Wash, For model : and Spin. BD-120XGV When you want to change the input amount page 34 BD-100XGV Press this button when want to put liquid detergent into tub automatically during Liquid Detergent button washing process.

  • Page 19: Use With Smartphones

    Smartphones that do not support the wireless LAN function cannot be used. Tablet devices are not guaranteed to work. Please check the following website or the code on the right for compatible OS versions. https://www.homeappliances.hitachi.com/global/app/wash/series02/ Connection diagram Wireless LAN router...
  • Page 20 The following illustration is an example of a display. The display screen is subject to change as the ● application is updated. 1. Install the application on your smartphone. Install the Hitachi Washer application. (hereinafter Dedicated the "Application") Hitachi Washer Android iPhone Open “Google Play”...
  • Page 21 ●●●●●●●● ●●●●●● Step 6 Enter the Step 10 email Tap "Login". verification code. Step 8 Tap "Complete". Step 7 Tap "Done". Step 9 After registration is complete. Enter your email and password to login. 4. Connect your smartphoneto a wireless LAN router. From the application screen, go to the Wi-Fi settings screen on your smartphone and connect your smartphone to the wireless LAN router.
  • Page 22 Use with smartphones (Continue) Connecting (pairing) with your smartphone. Simple connection NOTICE The following illustration is an example of a display. The display screen is subject to change as the ● application is updated. Operate the application on the smartphone. Check the wireless LAN router to which your smartphone is connected to.
  • Page 23 Operate the application on the smartphone. Please wait a moment while the pairing process is completed. Follow the on-screen instructions to set the name of the unit and the user name. Step 1 Set the unit name and user name (Half-width symbols, such as*, /, and ( cannot be used and number of words should br within 16...
  • Page 24 Use with smartphones (Continue) Connecting (pairing) with your smartphone. Manual connection NOTICE The following illustration is an example of a display. The display screen is subject to change as the ● application is updated. Operate the application on the smartphone. Ensure that your smartphone is connected to the wireless LAN router to which the washing machine is connected to.
  • Page 25 Operate the application on the smartphone. Follow the on-screen instructions to connect your smartphone to the washing machine. When the following screen is displayed in the application, go to the Wi-Fi setting screen of your smartphone and select the SSID of the washing machine (Example : Model name_******). The operation and setting screen on your smartphone may vary depending on the model and ●...

  • Page 26: Before You Start Washing

    BD-120GV/BD-100GV) ■ If use Prewash program. Please on Auto dosing function, Washing machine will appropriate input amount is automatically (For model BD-120XGV/BD-100XGV) ■ The detergent and any additives must be poured into the appropriate dispenser. Page 3 : Parts and Accessories (Detergent Dispenser).

  • Page 27: How To Use The Washing Machine

    How to Use the Washing Machine Sort and load the laundry ■ Sort the laundry according to type of fabric, care label symbol, color and degree of soiling. Page 26 : Preparation of the washing. ■ Do not exceed the maximum load. ■...
  • Page 28 Once a program starts, settings cannot be changed except for the spin speed setting of programs other than the Duvet/Spin/Tub Wash/Rinse & Spin/Wool(*)/Hot Tub Wash(*)/ Outdoor(*) programs. * Download program for BD-120XGV/BD-100XGV. Pausing a program. Press the Start/Pause button. The washing machine switches itself off if it is not restarted within 1 hour.

  • Page 29: Control Your Washing Machine With Your Smartphone

    Control your Washing Machine with your Smartphone To remotely control your washing machine from your smartphone, please follow the steps below. If pairing has not been completed, the machine cannot be set to remote control standby. (P.61) Put the remote control in standby Operation of the washing machine Close the door.

  • Page 30: How To View The App

    How to View the App NOTICE The following illustration is an example of a display. The display screen is subject to change as the ● application is updated. How to view the initial screen The screen display and other information in the application may change as the application is updated. For detailed instructions, please refer to the in-App instructions.

  • Page 31: When The "New" Symbol Appears In The App Version Information

    When the "NEW" symbol appears in the App version information When the "NEW" symbol is displayed in the version information of the application, you can update the washing machine's software. ● The update cannot be carried out when the power is off, during operation or during a reservation. ●...

  • Page 32: Checking The Mac Address

    Checking the MAC address NOTICE The following illustration is an example of a display. The display screen is subject to change as the ● application is updated. You can check the MAC address of your washing machine in two different ways. If pairing has not been completed You can find the MAC address of washing machines that have not been paired follow the steps bellow.

  • Page 33: How To Put The Detergent And Softener

    How to put the detergent and softener For BD-120XGV/BD-100XGV For BD-120GV/BD-100GV Automatic Loading Section Manual Loading Section Pull out the liquid detergent/ Pull out the powder detergent/ fabric softener Dispenser fabric softener Dispenser Cover Powder Detergent/Bleach/Liquid Softener Inlet detergent Inlet (for Main Wash...
  • Page 34 How to put the detergent and softener (Continue) The standard amount setting. It is necessary to set the standard volume (volume used per 30 L of water) according to the liquid detergent or fabric softener used. Liquid detergent and fabric softener cannot be set at the same time. Procedure Press to switch on.
  • Page 35 Setting and unsetting automatic loading Liquid detergent and fabric softener are automatically added every time you wash. You can set the amount of liquid detergent or fabric softener by pressing "More" or "Less". Procedure Press to turn on the power. You can select only "Liquid Detergent"...

  • Page 36: Program Overview

    This program is used to remove and prevent yellowing and stain of your laundry. Baby Care (*) This is a program for washing the baby clothes. (For model BD-120XGV/BD-100XGV only) Crease Care This program is used when you want to eliminate wrinkles caused by washing.
  • Page 37 Model / Max Load Selectable Options Temperature Auto Spin Setting BD-120XGV/ BD-100XGV/ Setting Self Prewash Intensive Rinse Timer Rinse BD-120GV BD-100GV Clean Count Hold 400-1600 r/min 12 kg 10 kg Cold/30-90°C No Spin 400-1600 r/min 12 kg 10 kg Cold/30-90°C...

  • Page 38: How To Use The Washing Machine Program

    How to Use the Washing Machine Program Using AI Wash This washing machine consists of multiple sensors to sense various washing conditions and automatically control the washing method and operating time according to the type of detergent, type of clothing, water hardness, and other conditions.
  • Page 39 Using 60°C Hygiene Program Operation: 1. Open the tap. 2. Put the laundry in the drum, fill detergent/softener and then close the door. 3. Press the Power On/Off button to turn on the power. 4. Select 60°C Hygiene program (the indicator light on the program button will flash). 5.
  • Page 40 How to Use the Washing Machine Program (Continue) Using Stain Care Program Operation: 1. Open the tap. 2. Put the laundry in the drum, fill detergent/softener and then close the door. 3. Press the Power On/Off button to turn on the power. 4.
  • Page 41 3. Press the Special Program button to select Rinse&Spin program (the indicator light on the program button will flash). 4. Press the Start/Pause button to start operation. Using Download Program *BD-120XGV/BD-100XGV only **At the shipment from the factory is set Rinse & Spin program. Operation: 1. Open the tap.
  • Page 42 How to Use the Washing Machine Program (Continue) How to use the Auto Self Clean function 1. Press the Power button to turn on the power. 2. Select a program. 3. Press the Auto Self Clean button, and then press the Start/Pause button. ■...

  • Page 43: Convenient Usage

    (0: 3 hours) Notification sound settings If you perform an invalid operation. (1: On) Setting of the wireless LAN function. (For model BD-120XGV/BD-100XGV) (1 : On) Interior lighting setting (For model BD-120XGV/BD-100XGV) After finishing the washing the lighting inside the tub will be on for 3 hours until the glass door is opened, the laundry is removed and the glass door is closed the lighting will off.
  • Page 44 The changed contents are remembered even when the power is turned off. To change the setting, do the same operation. Setting of the wireless LAN function (For model BD-120XGV/BD-100XGV) You can switch between [Off/On] for the wireless LAN function. When the wireless LAN function is set to [Off], you cannot set the pairing or operate or check the status from a smartphone.
  • Page 45 When disposing or transferring the washing machine You must erase all registered information to default setting.   Press to turn on the power.   Press and hold at least 3 seconds. ● Numbers are displayed on the remaining time display.  ...

  • Page 46: In Case Of Emergency

    In Case of Emergency In the event of a power outage. The washing machine features a Fully Auto Restart function. If the power is shut off part way through a wash, the cycle (wash/rinse/spin) at the time is memorized, and when power is restored, the same cycle automatically restarts from the beginning.

  • Page 47: Care And Maintenance

    ● If you are concerned about dirt and odor in the drum, operate the [Tub Wash] or [Hot Tub Wash] (For model BD-120XGV/BD-100XGV) programs. – If you want to operate [Hot Tub Wash] please download from the application to use.
  • Page 48 Care and Maintenance (Continue) Care and Maintenance of the Tap water supply. If the tap water supply time becomes too long or [C01] appears on the display, please take care of it. To prevent water splashing, please follow these steps: Close the tap.
  • Page 49 Clean with Hot Tub Wash (*) / Tub Wash program. This program is recommended when you are concerned about the dirt and smell of the drums. How to use the program properly. Operating Program In a case like this Washing tub cleaner to be used time When the drum is dirty or smelly.
  • Page 50 ● When use "Hot Tub Wash" program, do not put the washing tub cleaner because Hazardous gas may be generated. Notice of tub cleaning and maintenance time (For model BD-120XGV/BD-100XGV) If you set the notification from the app, the smartphone will be notified when it is time to clean the tub.
  • Page 51 Cleaning the drain filter Drain filter Filter cover Risk of injury! Hot water may come out from the drain tube and drain filter. – Do not open the drain filter when a program is running. – Do not clean the drain filter just after a program using hot water. –...
  • Page 52 Care and Maintenance (Continue) Remove the drain filter.   Turn the drain filter knob about 1 turn to the left.    S lowly pull out the drain filter toward you. ● Residual water may come out, so please receive it with a water receiver. ●...
  • Page 53 Cleaning the liquid detergent and fabric softener dispenser. For model : BD-120XGV/BD-100XGV For model : BD-120GV/BD-100GV Please take care of it in the following cases. ● Once every 2 to 3 months (approximate). ● When changing the type of liquid detergent or fabric softener used.
  • Page 54 Care and Maintenance (Continue) Clean the cover.   Open the cover, pull it toward you, and remove the hook from the recess.    R inse off dirt on the cover. If it is very dirty, soak it in hot water (about 40°C) for about 10 minutes and wipe it off with a damp cloth.
  • Page 55 Cleaning the liquid detergent and fabric softener route. For model : BD-120XGV/BD-100XGV After cleaning the liquid detergent and fabric softener dispenser, clean the liquid detergent/fabric softener route. Set the time to [4 minutes] if you are using automatic loading continuously or to [9 hours] if you are not using automatic loading continuously.
  • Page 56 Care and Maintenance (Continue) Cleaning the fabric softener route. [Preparation] Open the tap. Open the cover of the fabric softener dispenser and fill the dispenser with hot water (about 40°C). Fill with the hot water up to [Max] mark. Close the cover of the fabric softener dispenser. Follow the instructions below to start the cleaning operation.
  • Page 57 Cleaning the liquid detergent and fabric softener dispenser For model : BD-120GV/BD-100GV Open the door of the washing machine. Hold the handle of the liquid detergent dispenser or fabric softener dispenser and pull it straight up to remove it. ● If you tilt the liquid detergent dispenser or fabric softener dispenser, the liquid detergent or fabric softener may spill or drip.

  • Page 58: Troubleshooting

    Troubleshooting In this case Check here Mobile routers are not guaranteed to work. I want to use my Some may not work even if they support IEEE802.11b/g/n (2.4GHz band only). mobile router. To use the App, Please register to use through the application from your smartphone.
  • Page 59 In this case Check here If the washing machine and the wireless LAN router are far apart, the signal may be weak. Please move the wireless LAN router closer to the washing machine or use a repeater for the wireless LAN router. Pairing can only be carried out with one device at a time.
  • Page 60 Troubleshooting (Continue) In this case Check here If pairing fails without a " " in Step 1 to Step 4 on the application screen, please try pairing again, paying attention to the following information. If you do not get a " " mark in Step 1 ●...
  • Page 61 In this case Check here When the (communication lamp) on the washing machine is blinking, the ｢    」 machine is preparing for communication, and you will not receive any push notifications. Immediately after switching on the washing machine, it is in the process of I do not receive any preparing for communication, so please wait a moment.
  • Page 62 ● Washing machine may be using the ● Deactivate "Remote function" remote function, the door will be locked. (For model BD-120XGV/ BD-100XGV) Buttons do not ● Child lock may be activated. ● Deactivate the child lock.
  • Page 63 Problem Possible Cause Solution Rinsing begins ● If there is imbalance in the drum, ● This is not a malfunction. before spinning rinsing restarts automatically to finishes. correct it for safety reasons. The drum stops and ● If there is imbalance in the drum, ●...
  • Page 64 Troubleshooting (Continue) Problem Possible Cause Solution Unusual noise or ● The transport bolts may not have been ● Remove the transport bolts vibration removed. before using. ● The washing machine may be installed ● Install the washing machine on a on a sloping or unstable surface.

  • Page 65: Error Codes

    ● Drain hose end is set lower than 60 cm. See page 11 for proper from drain hose height on drain hose setting. while washing. Failed to update ● Software update failed. Please unplug and the the machine power supply. software (*) For model BD-120XGV/BD-100XGV...

  • Page 66: Specifications

    Specifications Model BD-120XGV Power supply See the rating plate attached to the rear of the washer Water pressure 0.03-0.8 MPa (0.3-8 kgf/cm Dimensions W 600 mm. x D 650 mm. x H 850 mm. Weight 68 kg. Model BD-100XGV Power supply...
  • Page 67 Memo...
  • Page 68 3WPL147262...

This manual is also suitable for:

Bd-100xgvBd-120gvBd-100gv

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