HP ProLiant DL388p User Manual
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HP ProLiant DL388p User Manual

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HP ProLiant DL388p Gen8 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 667797-001
March 2012
Edition: 1

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Summary of Contents for HP ProLiant DL388p

  • Page 1 User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification ....................... 7 Front panel components ..........................7 Front panel LEDs and buttons ......................... 8 Access the Systems Insight Display ......................... 9 Systems Insight Display LEDs ........................10 Systems Insight Display LED combinations ..................... 11 Rear panel components ..........................12 Rear panel LEDs and buttons ........................
  • Page 4 Secondary PCI riser cage option ........................66 Hard drive cage option ..........................68 2U rack bezel option ..........................77 HP Trusted Platform Module option ......................78 Installing the Trusted Platform Module board ..................79 Retaining the recovery key/password ....................80 Enabling the Trusted Platform Module ....................
  • Page 5 Drivers ............................99 Software and firmware ........................99 Version control ..........................99 HP Operating Systems and Virtualization Software Support for ProLiant Servers ........100 HP Technology Service Portfolio ....................... 100 Change control and proactive notification ..................100 Troubleshooting ........................101 Troubleshooting resources .........................
  • Page 6 Power supply specifications ........................110 HP 460 W CS HE Power Supply (92%) specifications................ 111 HP 460 W CS Platinum Power Supply (94%) specifications ..............111 HP 750 W CS HE Power Supply (92%) specifications................ 111 HP 750 W CS Platinum Power Supply (94%) specifications ..............112 HP 750 W 48V CS Power Supply specifications ................

  • Page 7: Component Identification

    Component identification Front panel components • SFF model Item Description Video connector SATA optical drive bay Drive bays Systems Insight Display USB connectors (2) • SFF model with optional hard drive cage Item Description Video connector Drive bays (box 1) Drive bays (box 2) Systems Insight Display USB connectors (2)

  • Page 8: Front Panel Leds And Buttons

    • LFF model Item Description Video connector SATA optical drive bay Drive bays Systems Insight Display USB connectors (2) Front panel LEDs and buttons Item Description Status Aggregate network LED Off = No network link Solid green = Link to network Flashing green = Network activity System health LED Solid Green = Normal...

  • Page 9: Access The Systems Insight Display

    Solid Green = System on Access the Systems Insight Display To access the HP Systems Insight Display in a server with a LFF configuration: Press and release the panel. After the display fully ejects, rotate the display downward to view the LEDs.

  • Page 10: Systems Insight Display Leds

    Systems Insight Display LEDs The HP Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the access panel installed. Item Description Status Power cap Off = System is in standby, or no cap is set.

  • Page 11: Systems Insight Display Led Combinations

    Systems Insight Display LED combinations When the health LED on the front panel illuminates either amber or red, the server is experiencing a health event. Combinations of illuminated Systems Insight Display LEDs, the system power LED, and the health LED indicate system status.

  • Page 12: Rear Panel Components

    Rear panel components Item Description PCIe slots 1–3 (top to bottom) PCIe slots 4–6 (top to bottom) Power supply 1 (PS1) PS1 power connector PS2 power connector Power supply 2 (PS2) USB connectors (4) Video connector iLO connector Serial connector FlexLOM ports (Shown: 4x1Gb/Optional: 2x10Gb);...

  • Page 13: Non-Hot-Plug Pci Riser Board Slot Definitions

    Item Description Status UID LED/button Off = Deactivated Solid blue = Activated Flashing blue = System being managed remotely Power supply 2 Off = System is off or power supply has failed. Solid green = Normal Power supply 1 Off = System is off or power supply has failed. Solid green = Normal NIC activity LED Off = No network activity...

  • Page 14: System Board Components

    • The PCIe2 x16 riser cage supports a maximum power of 150 W with an HP power cable. This cable must be used for PCIe card wattages greater than 75 W. System board components Item Description Fan connector 6 Systems Insight Display connector...

  • Page 15: System Maintenance Switch

    Processor 1 socket RDX power connector System maintenance switch Position Default Function Off = HP iLO security is enabled. On = HP iLO security is disabled. Off = System configuration can be changed. On = System configuration is locked. Reserved Reserved Off = Power-on password is enabled.

  • Page 16: Nmi Functionality

    To force the OS to invoke the NMI handler and generate a crash dump log, the administrator can use the iLO Virtual NMI feature. For more information, see the white paper on the HP website (http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf). DIMM slot locations DIMM slots are numbered sequentially (1 through 12) for each processor.

  • Page 17: Sas And Sata Device Numbers

    SAS and SATA device numbers • SFF device bay numbering • Optional SFF device bay numbering • LFF device bay numbering PCI riser cage LED CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage.

  • Page 18: Fbwc Module Leds (P222, P420, P421)

    Status On = AC power is connected. Off = AC power is disconnected. Missing = Riser cage is not installed, or power might not be connected. FBWC module LEDs (P222, P420, P421) The FBWC module has three single-color LEDs (one amber and two green). The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing.

  • Page 19: Hot-Plug Fans

    1 - Amber 2 - Green 3 - Green Interpretation Flashing 1 Hz The cache module is idle, and the capacitor pack is charging. The cache module is idle, and the capacitor pack is charged. The cache module is idle, the capacitor pack is charged, and the cache contains data that has not yet been written to the drives.
  • Page 20 • At POST and in the OS, HP iLO performs an orderly shutdown if a cautionary temperature level is detected. If the server hardware detects a critical temperature level before an orderly shutdown occurs, the server performs an immediate shutdown.

  • Page 21: Operations

    If an application stops responding, you can use this method to force a shutdown. • Use a virtual power button selection through HP iLO. This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode.

  • Page 22: Remove The Access Panel

    After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack.

  • Page 23: Install The Access Panel

    To remove the component: Power down the server if performing a non-hot-plug installation or maintenance procedure ("Power down the server" on page 21). Extend the server from the rack (on page 21). Use the T-15 Torx screwdriver attached to the rear of the server to loosen the security screw on the hood latch.

  • Page 24: Remove The Hot-Plug Fan Cage

    Open the cable management arm. Note that the cable management arm can be right-mounted or left-mounted. Remove the hot-plug fan cage To remove the component: Power down the server (on page 21). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server.

  • Page 25: Remove The Hot-Plug Fan

    Remove the fan cage. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations.

  • Page 26: Remove The Full-Length Expansion Board

    Remove the fan. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations. For more information, refer to the fan locations table ("Hot-plug fans"...

  • Page 27: Install The Pci Riser Cage

    Release the full-length expansion board retainer, and then remove the PCI riser cage. Remove the full-length expansion board. To replace the component, reverse the removal procedure. Install the PCI riser cage WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server.

  • Page 28: Secure The Full-Length Expansion Board Retainer

    Install the PCI riser cage. Install the access panel (on page 23). Install the server into the rack ("Installing the server into the rack" on page 35). Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 21).

  • Page 29: Remove The Air Baffle

    Secure the full-length expansion board retainer. Install the access panel (on page 23). Install the server into the rack ("Installing the server into the rack" on page 35). Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 21).
  • Page 30 Release the full-length expansion board retainer, and then remove the PCI riser cage. Remove the air baffle. To replace the component, reverse the removal procedure. Operations 30...

  • Page 31: Setup

    For more information on HP Care Pack Services, see the HP website (http://www.hp.com/services/carepack). Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more information on the content of each resource, see the rack resource kit documentation. Optimum environment When installing the server in a rack, select a location that meets the environmental standards described in this section.

  • Page 32: Space And Airflow Requirements

    HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

  • Page 33: Power Requirements

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.

  • Page 34: Rack Warnings

    Stack each same-colored pair of wires and then attach them to the same power source. The power cord consists of three wires (black, red, and green). For more information, see the HP 750W Common Slot -48V DC Input Hot-Plug Power Supply Installation Instructions.

  • Page 35: Identifying The Contents Of The Server Shipping Carton

    WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. The full weight of the rack rests on the leveling jacks. • The stabilizing feet are attached to the rack if it is a single-rack installation. •...
  • Page 36 WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors. Connect the power cord to the rear of the server. Install the power cord anchors. Secure the cables to the cable management arm. IMPORTANT: When using cable management arm components, be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack.

  • Page 37: Installing The Operating System

    Remote deployment installation—To remotely deploy an operating system, use Insight Control server deployment for an automated solution. For additional system software and firmware updates, download the HP Service Pack for ProLiant from the HP website (http://www.hp.com/go/spp/download). Software and firmware must be updated before using the server for the first time, unless any installed software or components require an older version.

  • Page 38: Registering The Server

    F10 to access Intelligent Provisioning. NOTE: If an HP Smart Array controller has been added or is embedded in the system, the controller defaults to a RAID configuration based on the size and number of hard drives installed. For more information on modifying the controller default settings, see the documentation on the Documentation CD.

  • Page 39: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 40 If any full-length PCI riser boards are installed, release the full-length expansion board retainer, and then remove the PCI riser cage. Remove the air baffle (on page 29). Open the heatsink retaining bracket, and then remove the blank. CAUTION: The pins on the processor socket are very fragile. Any damage to them may require replacing the system board.
  • Page 41 Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. Remove the clear processor socket cover. Retain the processor socket cover for future use. Hardware options installation 41...
  • Page 42 Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
  • Page 43 Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. Remove the thermal interface protective cover from the heatsink. Hardware options installation 43...
  • Page 44 Install the heatsink. Remove the two fan blanks. Hardware options installation 44...
  • Page 45 Install the two additional fans included with the processor. You can install memory ("Installing a DIMM" on page 51) on the second processor. HP recommends balancing memory between both processors for improved performance. For more information on memory configurations, see "Memory Options (on page 46)."...

  • Page 46: Memory Options

    UDIMM * RDIMM supports 1.35V 3DPC at 1066. Third-party memory supports 1.5V 3DPC at 1066 MT/s. ** LRDIMM enables 3 DIMMs per channel. HP SmartMemory supports up to 3DPC at 1066 MT/s at 1.35V. Third-party memory supports 1.5V only. † UDIMM is supported at 2DPC at 1333 MT/s using HP SmartMemory only. Third-party memory supports up to 2DPC at 1066 MT/s.

  • Page 47: Hp Smartmemory

    3 DIMMs per channel at 1066 MT/s running at 1.35V. This equates to up to 20% less power at the DIMM level with no performance penalty. In addition, the industry supports UDIMM at 2 DIMMs per channel at 1066 MT/s. HP SmartMemory supports 2 DIMMs per channel at 1333 MT/s, or 25% greater bandwidth. Memory subsystem architecture The memory subsystem in this server is divided into channels.

  • Page 48: Dimm Identification

    Dual- and quad-rank DIMMs provide the greatest capacity with the existing memory technology. For example, if current DRAM technology supports 8-GB single-rank DIMMs, a dual-rank DIMM would be 16 GB, and a quad-rank DIMM would be 32 GB. LRDIMMs are labeled as quad-rank DIMMs; however, they function more like dual-rank DIMMs. There are four ranks of DRAM on the DIMM, but the LRDIMM buffer creates an abstraction that allows the DIMM to appear as a dual-rank DIMM to the system.

  • Page 49: Memory Configurations

    Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure. Using HP Advanced Memory Error Detection technology, the server provides notification when a DIMM is degrading and has a higher probability of uncorrectable memory error.

  • Page 50: Online Spare Memory Configuration

    Lockstep mode provides protection against multi-bit memory errors that occur on the same DRAM device. Lockstep mode can correct any single DRAM device failure on x4 and x8 DIMM types. The DIMMs in each channel must have identical HP part numbers. General DIMM slot population guidelines Observe the following guidelines for all AMP modes: •...

  • Page 51: Online Spare Population

    Online spare population For online spare memory mode configurations, observe the following guidelines: • Observe the general DIMM slot population guidelines (on page 50). • Each channel must have a valid online spare configuration. • Each channel can have a different valid online spare configuration. •...

  • Page 52: Hot-Plug Hard Drive Options

    Connect each power cord to the power source. Power up the server (on page 21). Use RBSU ("HP ROM-Based Setup Utility" on page 94) to configure the memory mode. For more information about LEDs and troubleshooting failed DIMMs, see "Systems Insight Display LED combinations (on page 11)."...

  • Page 53: Removing A Hot-Plug Sas Or Sata Hard Drive

    Remove the drive blank. Prepare the drive. Install the drive. Determine the status of the drive from the drive LED definitions. Removing a hot-plug SAS or SATA hard drive CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.

  • Page 54: Controller Options

    Controller options The server ships with an embedded Smart Array P420i controller. For more information about the controller and its features, see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website (http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01608507/c01608507.pdf). To configure arrays, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website (http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c00729544/c00729544.pdf).

  • Page 55: Installing The Flash-Backed Write Cache Module

    NOTE: The data protection and the time limit also apply if a power outage occurs. When power is restored to the system, an initialization process writes the preserved data to the hard drives. Installing the flash-backed write cache module CAUTION: The cache module connector does not use the industry standard DDR3 mini DIMM pinout.

  • Page 56: Installing The Flash-Backed Write Cache Capacitor Pack

    Connect the capacitor pack cable to the connector on the top of the cache module. Install the access panel (on page 23). Install the server into the rack ("Installing the server into the rack" on page 35). Connect each power cord to the server. Connect each power cord to the power source.
  • Page 57 Connect the capacitor pack cable to the connector on the top of the cache module. Install one or two FBWC capacitor packs into the FBWC capacitor pack holder. Install the FBWC capacitor pack holder into the server: Hardware options installation 57...

  • Page 58: Optical Drive Option

    8 or 16 drive SFF 8 drive LFF Install the access panel (on page 23). Install the server into the rack ("Installing the server into the rack" on page 35). Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 21).
  • Page 59 Disconnect each power cord from the server. Extend the server from the rack (on page 21). Remove the access panel (on page 22). Remove the existing media drive option or blank. Slide the optical drive into the drive bay. Hardware options installation 59...

  • Page 60: Redundant Hot-Plug Power Supply Option

    Connect the power and data cable to the system board and the optical drive. Install the access panel (on page 23). Install the server into the rack ("Installing the server into the rack" on page 35). Connect each power cord to the server. Connect each power cord to the power source.

  • Page 61: Flexlom Option

    Connect the power cord to the power supply. Route the power cord. Use best practices when routing power cords and other cables. A cable management arm is available to help with routing. To obtain a cable management arm, contact an HP authorized reseller.
  • Page 62 Remove any attached network cables. Extend the server from the rack (on page 21). Remove the access panel (on page 22). Loosen the thumbscrew. Remove the existing FlexLOM. Install the component: Firmly seat the FlexLOM in the slot. Tighten the thumbscrew. Install the access panel (on page 23).

  • Page 63: Expansion Board Options

    Connect each power cord to the power source. Power up the server (on page 21). Expansion board options The server supports PCI Express expansion boards. The server ships with PCIe riser boards and expansion slots. PCIe expansion boards are supported with optional riser boards. Removing the expansion slot blanks CAUTION: To prevent damage to the server or expansion boards, power down the server and...

  • Page 64: Installing A Full-Length Expansion Board

    Remove the expansion slot blank. To replace the component, reverse the removal procedure. Installing a full-length expansion board Power down the server (on page 21). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Extend the server from the rack (on page 21).

  • Page 65: Installing A Half-Length Expansion Board

    Connect any required internal or external cables to the expansion board. See the documentation that ships with the expansion board. Install the PCI riser cage (on page 27). Secure the full-length expansion board retainer (on page 28) if any full-length expansion boards are installed.

  • Page 66: Secondary Pci Riser Cage Option

    Connect each power cord to the power source. Power up the server (on page 21). Secondary PCI riser cage option WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.
  • Page 67 Remove the blank from the optional secondary PCI riser cage. Install an expansion board into the PCI riser cage. Hardware options installation 67...

  • Page 68: Hard Drive Cage Option

    Install the optional secondary PCI riser cage. If not already installed, install the secondary processor ("Processor and fan option" on page 39). Install the access panel (on page 23). Install the server into the rack ("Installing the server into the rack"...
  • Page 69 Release the full-length expansion board retainer, and then remove the PCI riser cage. Remove the air baffle. Hardware options installation 69...
  • Page 70 Remove the fan cage. Disconnect and remove the optical drive cable, if installed. Hardware options installation 70...
  • Page 71 Using a T-15 Torx screwdriver, remove the two optical drive retaining screws, and then remove the optical drive cage. Install the optional hard drive cage. Install the hard drives and hard drive blanks. Hardware options installation 71...
  • Page 72 To access the cables, remove the fan bracket on the right side of the chassis. Connect the cables: Connect one end of the power cable to the SAS backplane and the other end to the power connector on the system board. Hardware options installation 72...
  • Page 73 Remove the existing SAS cable from the cable guide and from the system board. Connect the end of each SAS signal cable to the SAS backplane, and then route the SAS signal cables behind the cable guide. Do not connect the other ends yet. Hardware options installation 73...
  • Page 74 Install the fan bracket. Be sure that the cables are properly routed in the channel along the fan bracket. Remove the blank from the PCI riser cage. Hardware options installation 74...
  • Page 75 Install the SAS controller board into the PCI riser cage. Install the fan cage. Install the air baffle. Hardware options installation 75...
  • Page 76 SAS cables can be connected to the PCI riser cage and the system board before or after the PCI riser cage is installed. For ease of accessing connectors, HP recommends connecting the cables before the PCI riser cage is installed.

  • Page 77: 2U Rack Bezel Option

    Completed SAS cabling: Make sure any installed full-length expansion boards are seated in the retainer clip on the air baffle. Install the access panel (on page 23). Install the server into the rack. Connect each power cord to the server. Connect each power cord to the power source.

  • Page 78: Hp Trusted Platform Module Option

    Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system board. • When installing or replacing hardware, HP service providers cannot enable the TPM or the encryption technology. For security reasons, only the customer can enable these features. •...

  • Page 79: Installing The Trusted Platform Module Board

    • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system. Installing the Trusted Platform Module board WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server.

  • Page 80: Retaining The Recovery Key/Password

    Install the TPM security rivet by pressing the rivet firmly into the system board. Install the air baffle. Install the PCI riser cage (on page 27). Install the access panel (on page 23). Install the server into the rack ("Installing the server into the rack"...
  • Page 81 OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).

  • Page 82: Cabling

    Cabling SAS hard drive cabling • SFF hard drive cabling: • SFF cabling, with optional drive cage: Cabling 82...

  • Page 83: Optical Drive Cabling

    • LFF hard drive cabling: Optical drive cabling Cabling 83...

  • Page 84: Fbwc Cabling

    FBWC cabling • 8 or 16 drive SFF • 8 drive LFF • PCIe option Cabling 84...

  • Page 85: Chipset Sata Cable Option

    For proper thermal cooling, install blanks in all bays that do not have a drive installed. Order a sufficient number of 6.35-cm (2.5-in) or 8.89-cm (3.5-in) hard drive blank option kits from an HP authorized reseller. For more information, see the server maintenance and service guide.
  • Page 86 WARNING: Eliminate the risk of electric shock by removing all AC power from the system before installing or replacing any non-hot-plug hardware option. Disconnect all power cords to completely remove power from the server. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 87 Disconnect the SATA cable from the optical drive and the SATA connector on the system board. The optical bay is disabled with the chipset SATA cable option. Connect the chipset SATA cable: Connect the chipset SATA cable connector to the chipset SATA controller port on the system board. The chipset SATA connector on the SATA cable is narrower than the chipset SATA controller port header on the system board.

  • Page 88: 150W Pcie Power Cable Option

    Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 21). Using the HP ROM-Based Setup Utility (on page 94), disable the embedded HP Smart Array P420i Controller, if necessary. 150W PCIe power cable option...

  • Page 89: Software And Configuration Utilities

    HP iLO The HP iLO subsystem is a standard component of selected HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The HP iLO subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface.
  • Page 90 HP Active Health System does not parse or change operating system data from third-party error event log activities, such as content created or passed through by the operating system. The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy).

  • Page 91: Intelligent Provisioning

    HP website (http://www.hp.com/go/spp/download). The Active Health System log can be downloaded manually from HP iLO or HP Intelligent Provisioning and sent to HP. For more information, see the HP iLO User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).

  • Page 92: Erase Utility

    For more information or to download the utility, see the HP website (http://www.hp.com/servers/diags). HP Insight Diagnostics Online Edition is also available in the SPP. For more information, see the HP website (http://www.hp.com/go/spp/download).

  • Page 93: Scripting Toolkit

    HP external storage. SPP has several key features for updating HP ProLiant servers. Using HP SUM as the deployment tool, SPP can be used in an online mode on a Windows or Linux hosted operating system, or in an offline mode where the server is booted to the ISO so that the server can be updated automatically with no user interaction or updated in interactive mode.

  • Page 94: Hp Rom-Based Setup Utility

    • Enables direct update of BMC firmware (HP iLO) For more information about HP SUM and to access the HP Smart Update Manager User Guide, see the HP website (http://www.hp.com/go/hpsum/documentation). HP ROM-Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration activities that can include the following: •...

  • Page 95: Boot Options

    To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/rbsu). Boot options Near the end of the boot process, the boot options screen is displayed.

  • Page 96: Utilities And Features

    Array Configuration Utility ACU is a browser-based utility with the following features: • Runs as a local application or remote service accessed through the HP System Management Homepage • Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID or stripe size migration •...

  • Page 97: Option Rom Configuration For Arrays

    ACU is now available as an embedded utility, starting with HP ProLiant Gen8 servers. To access ACU, use one of the following methods: • If an optional controller is not installed, press F10 during boot. • If an optional controller is installed, when the system recognizes the controller during POST, press F5.

  • Page 98: Automatic Server Recovery

    ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HP ProLiant DL980 Servers), or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer.

  • Page 99: Keeping The System Current

    Administrators configure VCA to point to a repository managed by VCRM. For more information about version control tools, see the HP Systems Insight Manager User Guide, the HP Version Control Agent User Guide, and the HP Version Control Repository User Guide on the HP website (http://www.hp.com/go/hpsim).

  • Page 100: Hp Operating Systems And Virtualization Software Support For Proliant Servers

    If the problem is identified as hardware, HP will resolve as per service level commitments. If the reported incident is related to HP or supported 3rd party software product and cannot be resolved by applying known fixes, HP will contact the third-party vendor and create a problem incident on the your behalf.

  • Page 101: Troubleshooting

    • Simplified Chinese (http://www.hp.com/support/ProLiant_TSG_v1_sc) The HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 102: Battery Replacement

    Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled.

  • Page 103: Regulatory Compliance Notices

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.

  • Page 104: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us by mail or telephone: • Hewlett-Packard Company P.

  • Page 105: European Union Regulatory Notice

    Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available (in English only) either within the product documentation or at the following HP website (http://www.hp.eu/certificates) (type the product number in the search field).

  • Page 106: Japanese Notice

    This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.

  • Page 107: Chinese Notice

    Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. Regulatory compliance notices 107...

  • Page 108: Taiwan Battery Recycling Notice

    For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales, giveaway or promotion. Contact a qualified Taiwanese recycler for proper battery disposal.

  • Page 109: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 110: Specifications

    Depending on installed options, the server is configured with one of the following power supplies: • HP 460 W CS HE Power Supply (92%) specifications (on page 111) • HP 460 W CS Platinum Power Supply (94%) specifications (on page 111) •...

  • Page 111: Hp 460 W Cs He Power Supply (92%) Specifications

    HP 460 W CS HE Power Supply (92%) specifications Specification Value Input requirements 100 to 120 VAC, 200 to Rated input voltage 240 VAC 50 Hz to 60 Hz Rated input frequency 5.5 A at 100 VAC Rated input current 2.6 A at 200 VAC...

  • Page 112: Hp 750 W Cs Platinum Power Supply (94%) Specifications

    750 W at 200V to 240V AC input 750 W at 100V to 120V AC input Maximum peak power 750 W at 200V to 240V AC input HP 750 W CS Platinum Power Supply (94%) specifications Specification Value Input requirements...

  • Page 113: Hp 1200 W Cs He Power Supply (90%) Specifications

    750 W Maximum peak power HP 1200 W CS HE Power Supply (90%) specifications Specification Value Input requirements 100 to 120 VAC, 200 to Rated input voltage 240 VAC 50 Hz to 60 Hz Rated input frequency 9.1 A at 100 VAC Rated input current 6.7 A at 200 VAC...

  • Page 114: Technical Support

    If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: •...
  • Page 115 HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 116 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 117 HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
  • Page 118 HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.com/go/selfrepair). Reparo feito pelo cliente Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se, durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o reparo...
  • Page 119 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 120 Technical support 120...
  • Page 121 Technical support 121...

  • Page 122: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Memory Protection Automatic Server Recovery Canadian Standards Association Customer Self Repair double data rate FBWC flash-backed write cache International Electrotechnical Commission Integrated Lights-Out Integrated Management Log ISEE Instant Support Enterprise Edition Acronyms and abbreviations 122...
  • Page 123 large form-factor non-maskable interrupt NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays PCIe peripheral component interconnect express POST Power-On Self Test ProLiant Support Pack RBSU ROM-Based Setup Utility RDIMM Registered Dual In-line Memory Module Rapid Deployment Pack serial attached SCSI SATA serial ATA SELV...
  • Page 124 Systems Insight Manager TMRA recommended ambient operating temperature trusted platform module UDIMM Unregistered Dual In-Line Memory Module unit identification uninterruptible power system universal serial bus Version Control Agent Acronyms and abbreviations 124...

  • Page 125: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.

  • Page 126: Index

    7 features 7, 96 configuration of system 37, 89 Federal Communications Commission (FCC) connectors 7 notice 103, 104 contacting HP 114 front panel buttons 8 controller 54 front panel components 7 crash dump analysis 16 CSR (customer self repair) 114...
  • Page 127 NIC connectors 12 HP Insight Diagnostics 92 NMI jumper 16 HP Insight Remote Support software 100 HP Smart Update Manager overview 89, 93 HP technical support 100, 114 online spare memory 50, 95 operating system crash 16 operating systems 100...
  • Page 128 Version Control 99 retaining the recovery key/password 80 video connector 7 ROM redundancy 98 ROMPaq utility 89, 97, 98 warnings 34 website, HP 114 safety considerations 34 SAS and SATA device numbers 17 scripted installation 93 serial number 95 series number 103...

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