Frequently Asked Questions
Problem
The in-operation/resid-
ual-heat indicator for a
burner is flashing.
The ignitor does not
function properly.
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Possible cause and solution
There has been a power outage.
Turn all knobs clockwise to the position. When
the power supply is restored, the cooktop can be
operated again as usual.
The circuit breaker in the building's wiring system
was tripped.
If necessary, contact a qualified service technician
or Technical Service for assistance.
There is food residue stuck between the ignitor and
the burner cap.
The thermocouple is dirty.
Remove any soiling (See "Cleaning and care").