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Washing machine WM14VEH0CS User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
Futher information and explanations are available online: Table of contents 1 Safety .......... 4 6 Before using for the first time ... 19 1.1 General information.... 4 6.1 Starting an empty washing cycle ......... 19 1.2 Intended use....... 4 1.3 Restriction on user group... 4 7 Display ........
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14 Childproof lock...... 36 20 Transportation, storage and disposal ........ 58 14.1 Activating the childproof lock ......... 36 20.1 Removing the appliance .. 58 14.2 Deactivating the childproof 20.2 Inserting the transit bolts.. 58 lock ......... 37 20.3 Using the appliance again .. 58 20.4 Disposing of old appliance .. 59 15 Intelligent dosing system ..
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff.
en Preventing material damage Make sure that the valve housing ▶ 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Ensure that the inner diameter of terial damage and damage to the ap- ▶...
Environmental protection and saving energy en Do not use cleaning products with Add detergent based on the laun- ▶ a high alcohol content. dry's degree of soiling. Do not use hard scouring pads or ▶ a For light to normal soiling, a smal- cleaning sponges.
en Installation and connection Open the appliance door. The appliance comes with an Aqua- → "Basic operation", Page 34 Sensor. Remove any accessories from the a During the rinse cycle, the Aqua- drum. Sensor checks the degree of tur- Close the appliance door. bidity of the rinsing water, and ad- justs the duration and number of 4.2 Contents of package...
Installation and connection en 4.3 Requirements for the in- Installation loca- Requirements tion stallation location Wooden joist Place the appli- floor ance on a water- WARNING resistant wooden Risk of electric shock! board (minimum The appliance contains live parts. thickness of Touching live parts is dangerous. 30 mm) which is Do not operate the appliance ▶...
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en Installation and connection Pull the hoses out of the holders. Remove the 4 sleeves. Unscrew and remove Put on the 4 cover caps. screws for the 4 transit bolts with a WAF 13 wrench. Press down on the 4 cover caps. Remove the power cable from the holder.
Installation and connection en 4.5 Connecting the appliance Siphon Secure the con- nection point with Connecting the water inlet hose a (24–40 mm) hose clamp. WARNING Risk of electric shock! The appliance contains live parts. Touching live parts is dangerous. Sink Fix and secure Do not immerse the electrical ▶...
en Installation and connection To align the appliance, turn the ap- The connection details of the appli- pliance feet. Check that the appli- ance can be found under Tech- ance is level using a spirit level. nical data → Page 62. Check the mains plug is inserted properly.
Familiarising yourself with your appliance en 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain Water inlet hose → Page 15 pump → Page 44 Door...
en Familiarising yourself with your appliance 5.2 Detergent drawer Manual dosing compartment : Dispenser for fabric softener or detergent : Dispenser for detergent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 5.4 Operating logic Programmes → Page 28 Programme selector...
first time en The selected programme setting is If a setting is activated, the display shown in the middle of the display. shows . The selection does not need to be confirmed again. Sub-menu The sub-menu closes automatically To select the settings you require, after a few seconds.
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en first time Add washing powder to the manual dosing compartment. To prevent foaming, use only half of the amount of detergent recom- mended by the detergent manufac- turer for light soiling. Do not use detergent suitable for woollens or delicates. Push in the detergent drawer.
Display en 7 Display The display shows the current settings, options or relevant information. Example: Display display Designation More information 0:40 h Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining 10 h "Ready in" time → "Buttons", Page 25 9,0 kg Recommended The maximum load capacity for the selec-...
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en Display display Designation More information Saving the pro- Save a programme → Page 35. gramme Set other programmes → Page 34. Other pro- grammes Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 37 Crease-reduction...
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Display en display Designation More information Tomato The stain type is activated. Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡ : High energy consumption ¡ Water consump- Water consumption for the selected pro- tion gramme.
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en Display display Designation More information dosage: 50% Dosing recom- The recommended dosage for detergent, mendation if intelligent dosage has been deactivated. Detergent dosage Note: The dosing recommendation indic- ates the load capacity that should be used for the relevant detergent dosage. The percentage refers to the maximum load capacity for the programme.
Buttons en 8 Buttons With the možnosti button, you can open the sub-menu for additional pro- gramme settings. The additional programme settings are listed in the overview for the buttons. The selection of programme settings depends on the programme that is set. You can see the selection options for each programme in the overview for → "Programmes", Page 28.
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en Buttons Button Selection More information (mains switch) ¡ Switch on Switch the appliance on or off. ¡ Switch off vzdálený start ¡ Activate → "Remote start", Page 41 (Remote Start) ¡ Deactivate ¡ Open the Home Connect menu dětský zámek 3 ¡ Activate → "Childproof lock", Page 36 s ...
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Buttons en Button Selection More information Silent Wash ¡ Activate Activate or deactivate Silent Wash, e.g. for washing during the night. ¡ Deactivate The audible signal at the end of pro- gramme is deactivated and the final spin speed is reduced. Water Plus ¡...
en Programmes 9 Programmes Note: The laundry's care labels provide you with additional information about programme selection. Care symbols on the care labels Programme Description Max. load (kg) bavlna Wash hard-wearing items made from cotton, linen (Cottons) or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate varioSpeed ...
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Programmes en Programme Description Max. load (kg) ¡ Max. 1400 rpm jemné/hedvábí Wash delicate, washable items made from silk, vis- (Delicates/Silk) cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag.
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en Programmes Programme Description Max. load (kg) The selectable programme settings depend on the selected programme. košile/halenky Wash non-iron shirts and blouses made from cot- (Shirts/Blouses) ton, linen, or synthetic or blended fabrics. Tip: In order to avoid creasing in your laundry, you can activate Easy-Iron.
Programmes en Programme Description Max. load (kg) The maximum temperature is 40 °C. The maximum spin speed is 1400 rpm. přikrývky Wash pillows or quilts stuffed with synthetic fibres (Duvet) or down fillings. Wash large items separately. Use a detergent that is suitable for down or delic- ates.
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en Programmes Programme Description Max. load (kg) The programme duration is approx. 30 minutes. If you wish to reduce the programme duration to 15 minutes, activate varioSpeed . The maximum load is reduced to 2,0 kg. Programme setting: ¡ Max. 40 °C ¡...
QR code in the table of bag. contents or on www.siemens- home.bsh-group.com . – Tie together longer drawstrings, and tie cords with solid end- 11.1 Preparing the laundry pieces in hoods or trousers –...
. 13.1 Switching on the appli- Notes ¡ More detailed instructions for use ance can be found on www.siemens- Requirement: The appliance has home.bsh-group.com or by scan- been correctly installed and connec- ning the QR code on the title page ted.
operation en Requirement: The laundry is pre- 13.3 Adjusting the pro- pared. gramme settings → "Laundry", Page 33 Requirement: A programme has Open the door. been set. Make sure that the drum is empty. → "Setting a programme", Page 34 Place the laundry in the drum. Adjust the programme settings. ▶...
en Childproof lock a The drum rotates and load detec- 13.11 Unloading the laundry tion takes place. This can take up Open the appliance door. to 2 minutes, after which water Remove the laundry. enters the drum. a The display shows either the pro- gramme duration or the "Ready in"...
Intelligent dosing system en ¡ Pour detergent or fabric softener 14.2 Deactivating the child- into the compartment for manual proof lock dosing. → "Adding detergent and care Requirement: To deactivate the product", Page 35 childproof lock, the appliance must ¡ Activate the intelligent dosing sys- be switched on.
en Intelligent dosing system Pour liquid detergent and fabric 15.2 Filling the dispensers softener into the relevant dis- If you want to use the intelligent dos- pensers. ing system or if the appliance dis- → "Detergent drawer", Page 18 plays an indication during operation of the appliance, fill the dispensers.
¡ The Wi-Fi basic setting is activated scanning the QR code in the table of on the appliance. contents or on www.siemens- → "Activating Wi-Fi on the appli- home.bsh-group.com . ance", Page 41 The Home Connect services are not ¡...
en Home Connect a If the display shows Connected Connect the mobile device to the lights up permanently, the HomeConnect Wi-Fi network and appliance is connected to the Wi-Fi enter the Wi-Fi password (key) home network. HomeConnect. a Your mobile device connects to Connect the appliance to the the appliance.
Home Connect en 16.4 Activating Wi-Fi on the 16.7 Remote start appliance Enable the appliance for remote start via the Home Connect app. Note: When Wi-Fi is activated, the en- ergy consumption increases in com- Activating remote start parison to the values specified in the Notes consumption value table.
QR code in the table of nect.com contents or on www.siemens- home.bsh-group.com . 16.9 Data protection Please see the information on data protection. 18 Cleaning and servi-...
Cleaning and servicing en Remove the pump unit. 18.2 Cleaning the detergent drawer If you want to replace the liquid de- tergent or fabric softener in the dis- penser with another product or if the detergent drawer is dirty, clean the detergent dispenser. ATTENTION! The pump unit contains electrical components.
en Cleaning and servicing Clean the pump unit with a damp cloth. Clean the housing of the detergent drawer in the appliance. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Push in the detergent drawer. 18.3 Cleaning the drain pump Dry the detergent drawer, cover Clean the drain pump in the event of...
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Cleaning and servicing en Open and remove the service flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
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en Cleaning and servicing Ensure that both impellers can Cleaning the drain pump turn. Requirement: The drain pump is empty. → Page 44 Since water may remain in the drain pump, unscrew the pump cap carefully. The filter insert in the pump ‒ housing may become stuck due to coarse particles of dirt.
Cleaning and servicing en Insert and close the service flap. 18.4 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening. Open the appliance door. Remove any blockages from the intake opening.
en Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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Troubleshooting en Fault Cause and troubleshooting "E:30 / -80" Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶ hose. Connecting the appliance The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:30/-20" Do not add any extra water to the appliance while it ▶ is operating. The appliance is not The mains plug of the power cord is not plugged in. working. Connect the appliance to the power supply. ▶...
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Troubleshooting en Fault Cause and troubleshooting The door cannot is activated. Rinse Hold be opened. Continue the programme by selecting odstředění ▶ or odčerpání and pressing start/doplnění → "Resuming the programme when the programme status is Rinse Hold", Page 36 The temperature is too high. Wait until the temperature has dropped.
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en Troubleshooting Fault Cause and troubleshooting The water is not drain- If you dose manually, reduce the amount of deter- ▶ ing. gent for the next washing cycle with the same load. Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶...
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Troubleshooting en Fault Cause and troubleshooting No water is visible in Water is below the visible area. the drum. Not a fault – no action required. ▶ Do not add any extra water to the appliance while it ▶ is operating. Drum jerks after the This is caused by an internal motor test.
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en Troubleshooting Fault Cause and troubleshooting High spin speed not Note: Where possible, mix large and small items in reached. the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the odstředění programme. ▶ The spin programme Drain pipe or water outlet hose is blocked. does not start.
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Troubleshooting en Fault Cause and troubleshooting Creasing. The spin speed is too high. The next time you run a wash cycle, set a lower ▶ spin speed. The load is too large. The next time you run a wash cycle, reduce the ▶...
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en Troubleshooting Fault Cause and troubleshooting Detergent residue on Unsuitable detergent added to the dispenser of the in- the damp washing. telligent dosing system. Check whether the detergent used is suitable. → "Detergents and care products", Page 34 Drain the dispenser. → "Cleaning the detergent drawer", Page 43 Clean the dispenser.
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Troubleshooting en Fault Cause and troubleshooting Insufficient cleaning. Check whether the detergent used is suitable. → "Detergents and care products", Page 34 Drain the dispenser. → "Cleaning the detergent drawer", Page 43 Clean the dispenser. Refill the dispenser. → "Filling the dispensers", Page 38 Home Connect is not Different causes are possible.
Note: You can find further information → "Before using for the first time", in the digital instruction manual by Page 19. scanning the QR code in the table of contents or on www.siemens- home.bsh-group.com . Turn off the water tap. Empty the water inlet hose.
Customer Service en 20.4 Disposing of old appli- 21 Customer Service ance If you have any queries on use, are Valuable raw materials can be re- unable to rectify faults on the appli- used by recycling. ance yourself or if your appliance needs to be repaired, contact Cus- WARNING tomer Service.
en Customer Service Make a note of your appliance's de- tails and the Customer Service tele- phone number to find them again quickly. 21.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions.
Consumption values en 22 Consumption values The following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456. The automatic dosing function has been deactivated for this pur- pose.
(Wi-Fi): 1,50 W Water pressure ¡ Minimum: A detailed RED Declaration of Con- 100 kPa formity can be found online at (1 bar) www.siemens-home.bsh-group.com ¡ Maximum: among the additional documents on 1000 kPa the product page for your appliance. (10 bar) Length of the wa- 150 cm...
Declaration of Conformity en A detailed Declaration of Conformity can be found online at www.siemens- home.bsh-group.com/uk/ among the Only applies to Great Britain additional documents on the product 2.4 GHz band (2400–2483.5 MHz): page for your appliance. Max. 100 mW 5 GHz band (5150–5350 MHz + 5470–5725 MHz): Max.
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Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001691375* 9001691375 (011118)