Siemens WM14VKH0GC User Manual
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Summary of Contents for Siemens WM14VKH0GC
- Page 1 WM14VKH0GC Washing machine EN User manual and installation instructions Register your appliance on My Siemens and discover exclusive services and offers. Siemens Home Appliances...
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Page 2: Table Of Contents
Further information and explanations are available online: Table of contents 1 Safety ........... 4 8 Buttons ........ 23 1.1 General information.... 4 9 Programmes ...... 25 1.2 Intended use...... 4 1.3 Restriction on user group.. 4 10 Accessories...... 29 1.4 Safe installation ...... 5 11 Laundry........ 29 1.5 Safe use ........ - Page 3 15 Intelligent dosing system .. 32 21 Customer Service.... 58 15.1 Starting the programme 21.1 Product number (E-Nr.) and with intelligent dosing sys- production number (FD).. 58 tem......... 32 22 Consumption values.... 59 15.2 Filling the dispensers .... 33 15.3 Dispenser contents .... 34 23 Technical data ...... 59 15.4 Basic dosage ......
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Page 4: Safety
en Safety 1 Safety Observe the following safety instructions. 1.1 General information Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe ¡ for future reference or for the next owner. Do not connect the appliance if it has been damaged in transit. ¡... -
Page 5: Safe Installation
Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the ▶ specifications on the rating plate. Connect the appliance to a power supply with alternating cur- ▶ rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in- ▶... - Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. Do not lift the appliance on your own. ▶ If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. Only stack the dryer on a washing machine using the connec- ▶...
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Page 7: Safe Use
Safety en Wear protective gloves when installing and transporting the ap- ▶ pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always ▶... - Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. ▶ WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
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Page 9: Safe Cleaning And Maintenance
Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained ▶ specialist staff. Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be re- ▶... -
Page 10: Preventing Material Damage
en Preventing material damage If the water pressure is too high or 2 Preventing material too low, the appliance may not be able to operate properly. damage Ensure that the water pressure in ▶ the water supply system is at least ATTENTION! 100 kPa (1 bar) and max. -
Page 11: Environmental Protection And Saving Energy
Environmental protection and saving energy en Reduce the washing temperature for 3 Environmental protec- lightly and normally soiled laundry. tion and saving energy a At lower temperatures, the appli- ance consumes less energy. For light to normal soiling, lower tem- 3.1 Disposing of packaging peratures than indicated on the care label are also sufficient. -
Page 12: Energy Saving Mode
en Installation and connection 3.3 Energy saving mode 4.2 Contents of package If you do not use the appliance for an After unpacking all parts, check for extended period, it automatically any damage in transit and complete- switches to energy-saving mode. ness of the delivery. Energy-saving mode ends when you ATTENTION! use the appliance again. - Page 13 Installation and connection en Installation loca- Requirements WARNING tion Risk of injury! When using the appliance on a base, Kitchen unit Only install the the appliance may tip over. appliance under- Always secure the feet of the appli- neath a continu- ▶...
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Page 14: Connecting The Appliance
en Installation and connection Unscrew and remove all of Put on the 4 cover caps. the screws for the 4 transit bolts using a WAF 13 wrench. Push the 4 cover caps downwards. Remove the power cable from the holder. Note: To install the transit bolts to transport the appliance, perform these steps again in the reverse or- Remove the 4 sleeves. - Page 15 Installation and connection en Connect the water inlet hose to a Plastic pipe with Fix and secure tap (26.4 mm = 3/4"). rubber sleeve or the water outlet gully hose with an el- → Page 29. Connecting the appliance to the electricity supply Note: Your electrical domestic install- ation for this appliance must comply Open the water tap carefully and with the local legal provisions and...
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Page 16: Aligning The Appliance
en Installation and connection Use a WAF 17 wrench to tighten 4.6 Aligning the appliance the lock nuts against the housing In order to reduce noise and vibra- until they are hand-tight. tion and to prevent the appliance from moving, align the appliance cor- rectly. -
Page 17: Familiarising Yourself With Your Appliance
Familiarising yourself with your appliance en 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. 5.2 Detergent drawer Maintenance flap for the drain pump → Page 41 Note: Observe the manufacturer's in-... -
Page 18: Control Panel
en Familiarising yourself with your appliance Manual dosing compartment / : Dispenser for fabric softener or liquid detergent : Dispenser for liquid deter- gent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Programmes → Page 25 Programme selector → Page 30... -
Page 19: Before Using For The First Time
first time en Start the first wash cycle or press first time 6 Before using for the to switch off the appliance. → "Basic operation", Page 30 first time Prepare the appliance for use. first time 6.1 Starting an empty wash- ing cycle Your appliance was inspected thor- oughly before leaving the factory. -
Page 20: Display
en Display 7 Display The display shows the current settings, options or relevant information. Example: Display Display Description 0:40 Expected programme duration or programme time re- maining in hours and minutes. Program end time → "Buttons", Page 23 Recommendation for the maximum load capacity for the selected program in kg. - Page 21 Display en Display Description Spin Programme status Pause Programme status Program end Programme status Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is activated and the appli- ¡ ance has been operated. → "Deactivating the childproof lock", Page 32 Energy consumption for the selected programme.
- Page 22 en Display Display Description No water pressure. ¡ The water pressure from the tap is too low. ¡ The detergent drawer has not been pushed in fully. E:35 / -10 Error code, error display, signal. → "Troubleshooting", Page 45 Example...
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Page 23: Buttons
Buttons en 8 Buttons The selection of programme settings depends on the programme that is set. Button Selection More information Start / Reload Start Start, cancel or pause the pro- ¡ gramme. Cancel ¡ Pause ¡ varioSpeed Activate Activate or deactivate a shorter pro- ¡... - Page 24 en Buttons Button Selection More information (mains switch) Switch on Switch the appliance on or off. ¡ Switch off ¡ Remote Start Activate → "Remote start", Page 36 ¡ Deactivate ¡ Open the ¡ Home Connect menu 3 sec. Activate → "Childproof lock", Page 32 ¡...
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Page 25: Programmes
Programmes en 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) Cottons Wash hard-wearing items made from cotton, linen or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate varioSpeed Programme setting: Max. - Page 26 en Programmes Programme Description Max. load (kg) Programme setting: Max. 40 °C ¡ Max. 800 rpm ¡ Wool Hand- or machine-washable items that are made from wool or contain wool. To prevent the laundry from shrinking, the drum moves the items very gently with long pauses. Use a detergent that is suitable for wool.
- Page 27 Programmes en Programme Description Max. load (kg) Auto Soft Wash delicate items made from cotton, or synthetic or blended fabrics. Gentle laundry care. The degree of soiling and the type of fabric are automatically detected. The washing process is ad- apted. Note: The temperature and spin speed cannot be adjusted in this programme and are set automatic- ally.
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Page 28: Laundry
en Programmes Programme Description Max. load (kg) Rapid 15'/30' Wash items made from cotton, or synthetic or blen- ded fabrics. Short programme for small items of lightly soiled laundry. The programme duration is approx. 30 minutes. If you wish to reduce the programme duration to 15 minutes, activate varioSpeed . -
Page 29: Preparing The Laundry
Accessories en 10 Accessories Use original accessories. These have been made especially for your appliance. Order num- Water inlet hose ex- Extend the water inlet hose for cold water WZ10131 tension or AquaStop (approx. 2.50 m). Fixing brackets Improves the stability of the appliance. WX975600 Elbow Secure the water outlet hose in place. -
Page 30: Detergents And Care Products
en operation 13.4 Loading laundry operation 13 Basic operation Note: To prevent creasing, note the operation maximum load for the programmes. 13.1 Switching on the appli- → "Programmes", Page 25 ance Requirements The laundry is prepared and sor- ¡ Requirement: The appliance has ted. been correctly installed and connec- → "Laundry", Page 29 ted. -
Page 31: Soaking Laundry
operation en The drum rotates and load detec- The appliance door remains tion takes place. This can take up locked for safety reasons if the to 2 minutes, after which water temperature and water levels are enters the drum. high. The display shows the programme –... -
Page 32: Childproof Lock
en Childproof lock Wipe the rubber gasket dry and re- So that the programme currently move any foreign objects. running is not cancelled, the pro- gramme selector must be set to the initial programme. goes out in the display. 15 Intelligent dosing sys- The optimum quantities of liquid de- tergent and fabric softener are dis- pensed automatically depending on... - Page 33 Intelligent dosing system en Activate the intelligent dosing sys- ¡ 15.2 Filling the dispensers tem once the programme has If you want to use the intelligent dos- ended. ing system or if the appliance dis- → "Buttons", Page 23 plays a notification during operation → "Buttons", Page 23 of the appliance, fill the dispensers.
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Page 34: Dispenser Contents
en Home Connect Pour liquid detergent and fabric To set , press softener into the relevant dis- The display shows pensers. To set , press again. → "Detergent drawer", Page 17 To end the setting process, wait briefly. 15.4 Basic dosage The basic dosage depends on the manufacturer's instructions for the de- tergent, the water hardness and the degree of soiling of the laundry. -
Page 35: Home Connect
Home Connect en The Home Connect app guides you 16.2 Setting up Home Con- through the entire login process. Fol- nect low the instructions in the Home Con- nect app to configure the settings. Requirements The Home Connect app has been ¡ Tips installed on your mobile device. Please consult the documents sup- ¡... -
Page 36: Deactivating Wi-Fi On The Appliance
en Home Connect Note: If Wi-Fi is activated, the appli- Activating remote start ance will not switch itself off automat- Requirements ically. The appliance is connected to your ¡ home WiFi network. 16.4 Deactivating Wi-Fi on the The appliance is connected to the ¡ appliance Home Connect app. - Page 37 Home Connect en appliance will transmit the following types of data to the Home Connect server (initial registration): Unique appliance identification ¡ (consisting of appliance codes as well as the MAC address of the Wi-Fi communication module in- stalled). Security certificate of the Wi-Fi ¡...
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Page 38: Basic Settings
en Basic settings 17 Basic settings You can configure the basic settings for your appliance to meet your needs. 17.1 Overview of basic settings Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet) the signal at the 2 (medium) end of the pro- 3 (loud) -
Page 39: Changing The Basic Set- Tings
Cleaning and servicing en 17.2 Changing the basic set- 18 Cleaning and servi- tings cing Set the programme selector to po- To keep your appliance working effi- sition 1. ciently for a long time, it is important to clean and maintain it carefully. 18.1 Cleaning the drum CAUTION Risk of injury! -
Page 40: Cleaning The Detergent Drawer
en Cleaning and servicing Remove the pump unit. 18.2 Cleaning the detergent drawer If you want to replace the liquid de- tergent or fabric softener in the dis- penser with another product or if the detergent drawer is dirty, clean the detergent dispenser. ATTENTION! The pump unit contains electrical components. -
Page 41: Cleaning The Drain Pump
Cleaning and servicing en Clean the pump unit with a damp cloth. Clean the housing of the detergent drawer in the appliance. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Push in the detergent drawer. 18.3 Cleaning the drain pump Dry the detergent drawer, cover Clean the drain pump regularly, at... - Page 42 en Cleaning and servicing Open and remove the mainten- CAUTION - Risk of scalding! ance flap. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
- Page 43 Cleaning and servicing en Ensure that both impellers can Cleaning the drain pump turn. Requirement: The drain pump is empty. → Page 41 Since water may remain in the drain pump, unscrew the pump cap carefully. The filter insert in the pump ‒ housing may become stuck due to coarse particles of dirt.
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Page 44: Cleaning The Intake Opening In The Rubber Gasket
en Cleaning and servicing Insert and close the maintenance Remove any blockages from the flap. intake opening. Note: Do not use any sharp or poin- 18.4 Cleaning the intake ted objects. opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening. -
Page 45: Troubleshooting
Troubleshooting en 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶... - Page 46 en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
- Page 47 Troubleshooting en Fault Cause and troubleshooting "E:30 / -10" and/or The tap is turned off. Turn on the tap. ▶ The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or ▶ jammed. Water level measurement system is defective. Note: With the error message, the appliance starts a draining process.
- Page 48 en Troubleshooting Fault Cause and troubleshooting flashes. Door is not closed. Close the door. ▶ Laundry is caught in the door. Remove any trapped laundry. ▶ "E:30/-20" Detergent dosage is too high. If you dose manually, reduce the amount of deter- ▶...
- Page 49 Troubleshooting en Fault Cause and troubleshooting The programme does Check whether - Ready in + is activated. ▶ not start. → "Buttons", Page 23 Laundry is caught in the door. Remove any trapped laundry. ▶ The detergent drawer has not been pushed in fully. Push in the detergent drawer until the symbol goes ▶...
- Page 50 en Troubleshooting Fault Cause and troubleshooting The water is not drain- is activated. ing. Continue the programme by selecting Spin or ▶ Drain and pressing Start / Reload. → "Resuming the programme when the programme status is Rinse Hold", Page 31 The water outlet hose is connected too high. Install the water outlet hose at a maximum height of ▶...
- Page 51 Troubleshooting en Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
- Page 52 en Troubleshooting Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
- Page 53 Troubleshooting en Fault Cause and troubleshooting The spin programme Note: Where possible, mix large and small items in does not start. the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Spin programme. ▶ Rushing, hissing Water is flushed under pressure into the detergent noise.
- Page 54 en Troubleshooting Fault Cause and troubleshooting The spin result is not Less Ironing is activated. satisfactory. The laun- Select the programmes that are suitable for the ▶ dry is too wet/too type of fabric. damp. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose.
- Page 55 Troubleshooting en Fault Cause and troubleshooting Detergent residue on Detergents may contain water-insoluble substances the dry laundry. that deposit on the laundry. Brush out the laundry after washing and drying. ▶ Unsuitable detergent added to the dispenser of the in- telligent dosing system. Check whether the detergent used is suitable.
- Page 56 en Troubleshooting Fault Cause and troubleshooting No connection to the Wi-Fi is activated but a connection to your home net- home network. work cannot be established. Ensure that the home network is available. Reconnect the appliance to the home network. → "Setting up Home Connect", Page 35 Water is leaking out at Water inlet hose is not correctly/securely connected.
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Page 57: Emergency Release
Transportation, storage and disposal en 19.1 Emergency release 20.2 Inserting the transit bolts Releasing the door Secure the appliance before trans- Requirement: The drain pump is portation using transit bolts in order empty. → Page 41 to prevent transport damage. ATTENTION! Escaping water may Use a screwdriver to remove the 4 cause material damage. -
Page 58: Disposing Of Old Appliance
en Customer Service 20.4 Disposing of old appli- 21 Customer Service ance Detailed information on the warranty Valuable raw materials can be re- period and terms of warranty in your used by recycling. country is available from our after- sales service, your retailer or on our WARNING website. - Page 59 Consumption values en 22 Consumption values The indicated consumption values are approximate. The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
- Page 60 2.4 GHz band (2400–2483.5 MHz): A detailed RED Declaration of Con- Max. 100 mW formity can be found online at 5-GHz band (5150–5350 MHz + siemens-home.bsh-group.com 5470–5725 MHz): max. 50 mW among the additional documents on the product page for your appliance. UK (NI) 5 GHz WLAN (Wi-Fi): For indoor use only.
- Page 64 EN Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München, GERMANY siemens-home.bsh-group.com *9001822367* 9001822367 (030503)