HP Kayak XU03 User Manual

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Familiarization Guide
Rev. B — Added information about the HP Kayak XU models
installed with the Matrox G200 Video Boards.
This guide is for experienced technicians who have already
completed the HP Kayak PC family training course. It assumes that the
reader is already familiar with the different HP Kayak models.
This document is a self-paced familiarization guide designed to train
you to repair the PC. It contains information specific only to the repair
of the HP Kayak XA-s (minitower model), XU (Series 0301 and 0303)
and XW (Series U3 and W3) PC Workstations with the MaxiLife feature.
For information on the installation of accessories, refer to the paper
User's Guide and the online documents that are supplied with the PC.
HP Kayak XA-s, XU and XW
To access the HP World-Wide Web support site:
http://www.hp.com/go/kayaksupport
PC Workstations

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Summary of Contents for HP Kayak XU03

  • Page 1 Matrox G200 Video Boards. This guide is for experienced technicians who have already completed the HP Kayak PC family training course. It assumes that the reader is already familiar with the different HP Kayak models. This document is a self-paced familiarization guide designed to train you to repair the PC.
  • Page 2: Notice

    Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
  • Page 3: Table Of Contents

    HP MaxiLife Utility........
  • Page 4 Configuring SCSI Channels on HP Kayak XA-s ....Identifying Video Cards on HP Kayak XA-s....
  • Page 5: Hp Kayak Pc Workstation Overview

    A new feature (compared with previous models) is highlighted by underlining. Component is available only on HP Kayak XA-s PC Workstations. Component is available only on HP Kayak XU (Series 0301 and 0303) PC Workstations. Component is available only on HP Kayak XW (Series U3 and W3) PC Workstations.
  • Page 6 The series type (0301 or 0303) is marked on the Support label, found on the back of the workstation (right or left-hand side of the box). Refer to page 27 for more information about identifying a video board on an HP Kayak XU PC Workstation. WOL = Wake On LAN XU (Series 0301 and 0303) Ultra-Wide 16-bit internal SCSI connector for both external and internal drives (up to 40 MB per second), plus two internal narrow SCSI connectors.
  • Page 7: Hp Kayak Pc Workstation Package

    HP Kayak PC Workstation Package The following diagrams are valid for XA-s, XU Series 0301 and 0303, and XW Series U3 and W3 PC Workstations. Front view 2 internal mass storage shelves: 3.5-inch wide. Upper shelf: 1-inch high Lower shelf: 1.6-inch high...
  • Page 8: Removing And Replacing The Cover

    Removing and Replacing the Cover Removing and Replacing the Cover The following procedures are valid for HP Kayak XA-s, XU Series 0301 and 0303, and XW Series U3 and W3 PC Workstations. Removing the Cover If necessary, unlock the cover. The lock and key for the cover are at the back of the PC Workstation, just below the rear panel connectors.
  • Page 9: System Board Layouts

    System Board Layouts The connector layout on the system board is the same for HP Kayak XA-s, XU Series 0301 and 0303, and XW Series U3 and W3 PC Workstations. However, depending on the system specifications, the loading of certain options can be different.
  • Page 10: Hp Kayak Xa-S Minitower System Board Layout

    System Board Layouts HP Kayak XA-s Minitower System Board Layout VRM 2 System Board Switches Power Supply Processor Fan VRM 1 Rear Panel Connectors AGP Slot PCI Slots ISA Slots External Start a. Refer to the Switch Block Label located on the chassis of the system box for the different system board switch settings.
  • Page 11: Hp Maxilife Utility

    HP MaxiLife Utility HP MaxiLife is a hardware monitoring chip which is resident on the system board. This chip receives data about the various system components via a dedicated I error state (for example, there is a CPU failure), it displays a warning with a flashing LED and message on its LCD that specifies which component has the problem.
  • Page 12: Error Messages

    HP MaxiLife Utility • Boot Steps. Shows the Power-On Self Test (POST) codes during the system startup. The POST code is provided by the BIOS and is displayed on the LCD panel as soon as it is available. If the system stops during the startup, the last successful boot step POST code is displayed on the LCD.
  • Page 13 BIOS will continue its execution normally. In order to detect whether the CPU is able to run a given code, HP MaxiLife waits for a synchronization event from the BIOS. Any failure that prevents the execution of the firmware will trigger an error.
  • Page 14 • If the screen is working, you can obtain the signification of the error by typing “Enter” at the end of the POST. Or, you can check the list of errors that are available on the HP World-Wide Web support page.
  • Page 15: Running The Maxilife Diagnostics Program

    Even with the computer powered off (the LCD status panel will be blank), HP MaxiLife is still running and monitoring the state of the LCD buttons. If, one of the two buttons is pressed, the LCD status panel will display a second menu.
  • Page 16: Checking The System Configuration

    System Info menu. The System Info menu also provides information about the following components: • Product name (HP Kayak XA-s, or XU, or XW). • Processors (number and speed). • DIMMs (number and size of memory).
  • Page 17: Checking The Display Screen

    13 lists all the different types error messages and action to take to solve them). When the PC is turned on, the HP MaxiLife diagnostics utility will first check the system components before it initiates the system startup sequence. If it detects an error at this stage of the pre-boot checks, an error screen will be displayed on the LCD status panel.
  • Page 18 Then press the Boot steps For further details on the HP MaxiLife diagnostics utility, refer to the User’s Guide. This provides examples of error screens arising from pre-boot checks and explains how to configure the HP LCD control buttons.
  • Page 19: Upgrading Main Memory Modules

    The BIOS checks that the inserted DIMMs are compatible with RAM type one another, and if it detects an error, it is reported to the HP MaxiLife. The error message (shown on the left) will then be displayed on the LCD status panel.
  • Page 20: Installing The Opengl Graphics Drivers

    When installing a driver, or diagnosing an error, you are strongly recommended to check that you have the latest driver version. These can be found on the HP World Wide Web site: http//www.hp.com/go/kayaksupport Installing the OpenGL Graphics Drivers...
  • Page 21: Configuring The Visualize Fx4 Opengl Driver

    Configuring the Visualize FX4 OpenGL Driver Once the driver is installed, three new tabs are added to the Display Properties dialog box: Options, Gamma Correction, and About. Select the application to be used in the Options tab Advanced users: select Advanced to reveal further options NOTE The ‘Conservative Hardware Access’...
  • Page 22: Using Video Diagnostics Utilities

    Start/Programs/HP Diagnostics/HP Visualize FX4 Diagnostic The diagnostic utility can also be found on the Drivers CD-ROM (delivered with the PC Workstation) or on the HP World Wide Web site (refer to page 33 for the WWW address). This utility can be used only when Windows NT is running and the Visualize FX4 OpenGL driver is installed.
  • Page 23: Changing A Switch Setting On The System Board

    NOTE Switch 10 also enables the HP MaxiLife firmware ‘crisis’ block if the power cord is unplugged. In this case, the LCD status panel is not available and the screen stays blank.
  • Page 24: Configuring Scsi Channels On Hp Kayak Xa-S

    The SCSI on-board controller (not integrated on the system board) is not preloaded on the HP Kayak XA-s. The UltraWide SCSI controller (Symbios) is an add-on board that is provided on selected HP Kayak XA-s desktop models only.
  • Page 25: Identifying Video Cards On Hp Kayak Xa-S

    Identifying Video Cards on HP Kayak XA-s When booting a Windows NT 4.0 system on an HP Kayak XA-s PC Workstation, the logon screen is corrupted by a grid pattern. What is causing this problem? A Matrox Millennium II AGP driver for HP Kayak XU PC Workstations has been installed instead of a Matrox Productiva G100 driver for HP Kayak XA-s.
  • Page 26 Identifying Video Cards on HP Kayak XA-s The following table shows the correct video driver versions to be used with the different video adapters installed on a Windows 95 operating system. The HP Kayak XU has a preloaded video driver that isn’t compatible with the more recent Matrox Productiva G100 video adapter.
  • Page 27: Identifying A Video Board On An Hp Kayak Xu

    Check the HP World-Wide support page for up-to-date information, at http//www.hp.com/go/kayaksupport. You may also need to know which HP Kayak XU model you are using when downloading specific accessories from Matrox. Identifying a Video Board On An HP Kayak XU...
  • Page 28: Replacing A Failed Hard Disk On A Fastraid System

    I reconfigure the FastRAID I/O subsystem? You will have to rebuild the Array and reinstall the FastRAID drivers. To do this, however, the ArrayConfig program and HP FastRAID drivers must be copied onto floppy disks. Revisions of software between first generation of the FastRAID board and the new generation (FastRAID2) are not compatible.
  • Page 29: Enabling A Scsi Controller

    On HP Kayak XU Series 0301 and 0303, and XW Series U3 and W3 PC Workstations I have an HP Kayak PC Workstation and I would like to change the Boot device from the BIOS between two SCSI controllers, one of which is connected to the UltraWide (Adaptec) SCSI controller and the add-on SCSI controller (Symbios).
  • Page 30: Identifying The Kayak Xw Series U3 And W3

    Series is indicated on Support label It should be noted that identifying a video controller is not sufficient to identify the HP Kayak XW model. The following table shows the differences between the various platforms and the associated video controller. Model...
  • Page 31: Identifying The Latest Kayak Xu Pc Workstation

    XU Series 0301 or 0303 models (introduced after June/July 1998), and the previous HP Kayak XU model (introduced in Fall 1997)? There are four simple and quick ways to identify the latest HP Kayak XU model. First, there is the new HP MaxiLife LCD status panel.
  • Page 32: Installing 10Krpm Hard Disk Drives On A Kayak Xu

    You can install up to two (2) 9.1 GB Low Profile (LP) SCSI hard disk drives in the internal shelves. The HP Kayak XU Series 0301 and 0303 PC Workstation contains seven mass storage shelves: • Two internal mass storage shelves (3.5-inch wide): Top internal shelf.
  • Page 33: Flashing The Latest Version Of The System Bios

    Flashing the Latest Version of the System BIOS BIOS upgrades can be downloaded from the HP World Wide Web site (see below for the World-Wide Web URL). To download a BIOS upgrade, connect to the HP Web site and follow the on-screen instructions to download the...
  • Page 34: Complete The Questionnaire To Check Your Understanding

    Can a maximum of 512 MB of non-buffered ECC SDRAM memory modules be installed on HP Kayak XA-s, XU Series 0301 and 0303, and XW Series U3 and W3 PC Workstations? Yes, by installing 4 x 128 MB memory modules.
  • Page 35 There are several versions of the AccelEclipse video controller used on HP Kayak XW systems, so I need to be careful in identify- ing the correct one. Complete the Questionnaire to Check Your Understanding...
  • Page 36 Complete the Questionnaire to Check Your Understanding It must be an HP Kayak XW Series U3. This is the only HP Kayak XW model that uses the AccelEclipse video controller. Which of the following statements about drivers is (are) correct? The most recent drivers are available on the HP World Wide Web site.
  • Page 37 No, you do not have to. The ESD package is non-conductive and are now manufactured with a special anti-static product. How do I identify whether an HP Kayak XU has a Matrox Millennium II video board or a Matrox Millennium G200? Check the Support label on the back of the box.
  • Page 38: Answers And Explanations

    HP Kayak XA-s, XU, and XW Series U3 and W3 PC Workstations? b No. On the HP Kayak XA-s, there are only three DIMM sockets available. For models with the HP FastRAID2 I/O Subsystem, can you boot from the Windows NT CD-ROM when replacing a disk drive? b No, because the new hard drive will not be found.
  • Page 39 PC. Which of the following statements about OpenGL video drivers on the HP Kayak XW is (are) correct? a The most recent drivers are available on the HP World Wide Web site: http//www.hp.com/go/kayaksupport d Online help is available for the options in the video driver applet.
  • Page 40 FastRAID2 = “RAIDport II”. Otherwise, no RAIDport is displayed. A FastRAID1 board can be used in HP Kayak XU and XW PC Worksta- tions with a processor up to 333MHz. While, a FastRAID2 board can only be used in HP Kayak XU and XW PC Workstations from 350 MHz.
  • Page 41 Also, do not forget to use the ESD package provided with the new part to return the old one. 14 How do I identify whether an HP Kayak XU has a Matrox Millennium II video board or a Matrox Millennium G200? a Check the Support label on the back of the box.
  • Page 42 Answers and Explanations...
  • Page 43: Electrostatic Discharge Warning

    Electrostatic Discharge Warning Electrostatic Discharge (ESD) can damage processors, memory, hard disk drives, accessory boards and other components. The ESD package is conductive and is easy to recognize from its label. Before installing or replacing a component: 1 Do not take the new component out of its ESD package before connecting your wrist strap and ESD mat to a suitable earthed point.
  • Page 44 Manual Part Number: D5699-90901 — Revision B...

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