HP Kayak XA-s 02xx Manual
HP Kayak XA-s 02xx Manual

HP Kayak XA-s 02xx Manual

Hp kayak xa-s, familiarization guide for minitower models
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Familiarization Guide
Rev. B — Added information about the HP Kayak XU models
installed with the Matrox G200 Video Boards.
Rev. C — Added information about the HP Kayak XU and
XA-s models installed with either the ELSA GLoria
Synergy+ or Matrox Millennium G200 video boards .
This guide is for experienced technicians who have already completed the HP Kayak PC family training course.
It assumes that the reader is already familiar with the different HP Kayak models.
This document is a self-paced familiarization guide designed to train you to repair the PC. It contains
information specific only to the repair of the HP Kayak XA-s (minitower models Series 0202, 0203 and 0241),
XU (Series 03xx) and XW (Series U3 and W3) PC Workstations with the MaxiLife feature.
For information on the installation of accessories, refer to the paper User's Guide and the online documents
that are supplied with the PC.
HP Kayak XA-s, XU and XW
To access the HP World-Wide Web support site:
http://www.hp.com/go/kayaksupport
PC Workstations

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Table of Contents
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Summary of Contents for HP Kayak XA-s 02xx

  • Page 1 Familiarization Guide Rev. B — Added information about the HP Kayak XU models installed with the Matrox G200 Video Boards. Rev. C — Added information about the HP Kayak XU and XA-s models installed with either the ELSA GLoria Synergy+ or Matrox Millennium G200 video boards . HP Kayak XA-s, XU and XW PC Workstations This guide is for experienced technicians who have already completed the HP Kayak PC family training course.
  • Page 2: Notice

    The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
  • Page 3: Table Of Contents

    Contents Notice........... . HP Kayak PC Workstation Overview.
  • Page 4 Solving Audio Problems........Configuring SCSI Channels on HP Kayak XA-s ....Identifying Video Cards on HP Kayak XA-s.
  • Page 5: Hp Kayak Pc Workstation Overview

    HP Kayak PC Workstation Overview HP Kayak PC Workstation Overview The following table provides an overview of the HP Kayak XA-s Series 0202, 0203 and 0241, XU Series 0301, 0303 and 0341, and XW Series U3 and W3 PC Workstations. How to use the table: Component is common to more than one model.
  • Page 6 HP Kayak PC Workstation Overview XA-s Series 0202, 0203 and XU Series Component XW Series U3 and W3 0241 (Minitower models) 0301, 0303 and 0341 For SCSI models only. SCSI None Ultra-Wide 16-bit internal SCSI connector for both external and internal drives Connectors (up to 40 MB per second), plus two internal narrow SCSI connectors.
  • Page 7: Hp Kayak Pc Workstation Package

    HP Kayak PC Workstation Package HP Kayak PC Workstation Package The following diagrams are valid for HP Kayak XA-s Minitower, XU Series 03xx, and XW Series U3 and W3 PC Workstations. Front view HP MaxiLife LCD buttons 2 internal mass storage LCD Status panel shelves: 3.5-inch wide.
  • Page 8: Removing And Replacing The Cover

    Removing and Replacing the Cover Removing and Replacing the Cover The following procedures are valid for HP Kayak XA-s Minitower, XU Series 03xx, and XW Series U3 and W3 PC Workstations. Removing the Cover If necessary, unlock the cover. The lock and key for the cover are at the back of the PC Workstation, just below the rear panel connectors.
  • Page 9: System Board Layouts

    System Board Layouts System Board Layouts The connector layout on the system board is the same for HP Kayak XA-s Minitower, XU Series 03xx, and XW Series U3 and W3 PC Workstations. However, depending on the system specifications, the loading of certain options can be different.
  • Page 10: Hp Kayak Xa-S Minitower System Board Layout

    System Board Layouts HP Kayak XA-s Minitower System Board Layout VRM 2 System Board Switches Processor Fan Power Supply VRM 1 External Battery Disk Drive Fans On/Off Status Panel LCD Panel Memory Modules Rear Panel Connectors Processor 1 Processor 2 Wake On Lan I/O Cards Fan AGP Slot...
  • Page 11: Hp Maxilife Utility

    HP MaxiLife Utility HP MaxiLife Utility HP MaxiLife is a hardware monitoring chip which is resident on the system board. This chip receives data about the various system components via a dedicated I C bus. If it detects a potential error or that a component is in an error state (for example, there is a CPU failure), it displays a warning with a flashing LED and message on its LCD that specifies which component has the problem.
  • Page 12: Error Messages

    HP MaxiLife Utility • Boot Steps. Shows the Power-On Self Test (POST) codes during the system startup. The POST code is provided by the BIOS and is displayed on the LCD panel as soon as it is available. If the system stops during the startup, the last successful boot step POST code is displayed on the LCD.
  • Page 13 HP MaxiLife Utility Test Error Code Action to Take 1 When pressing one of the LCD status LCD status panel is • Check that the two cables to the LCD status panel are properly panel buttons, nothing is displayed. blank connected (refer to the system board layout for position).
  • Page 14 HP MaxiLife Utility Test Error Code Action to Take The BIOS then executes the Power On Self Test POST XXXX • If the screen is working, you can obtain the signification of the (POST) sequence. In this phase, HP MaxiLife error by typing “Enter”...
  • Page 15: Running The Maxilife Diagnostics Program

    Running the MaxiLife Diagnostics Program Running the MaxiLife Diagnostics Program Can I run the HP MaxiLife Utility Diagnostics program when the computer is powered off? Yes, you can. However, the power cable must be connected to a wall socket. The Diagnostics program will run low-level tests on the memory, processor(s), VRM, power supply, video con- troller and the main clock generator on the system board (Board PLL).
  • Page 16: Checking The System Configuration

    Checking the System Configuration Checking the System Configuration I need to check the system configuration, and in particular the BIOS version. Can this be checked from the LCD status panel? Yes, it can. System configuration (including BIOS version) can be checked through the System Info menu. The System Info menu also provides information about the following components: •...
  • Page 17: Checking The Display Screen

    Checking the Display Screen Checking the Display Screen I have turned on the PC Workstation, but nothing appears on the screen. How can I find out what the problem is? Check the LCD status panel screen for an error message (a table on page 13 lists all the different types error messages and action to take to solve them).
  • Page 18 Checking the Display Screen You can also use the option from the LCD status panel. It shows Boot Steps the POST steps during the system startup. If the system stops during the startup, the last successful boot step POST code is displayed on the LCD status panel.
  • Page 19: Upgrading Main Memory Modules

    Upgrading Main Memory Modules Upgrading Main Memory Modules The PC Workstation has 64 MB of Non-ECC SDRAM main memory installed in one DIMM slot. Can a 256 MB ECC SDRAM memory module be added to a second DIMM slot to upgrade the memory? No.
  • Page 20: Installing The Opengl Graphics Drivers

    3D hardware accessory will not be available. NOTE Graphics drivers are regularly updated by Hewlett-Packard for feature and performance improvements. When installing a driver, or diagnosing an error, you are strongly recommended to check that you have the latest driver version.
  • Page 21: Configuring The Visualize Fx4 Opengl Driver

    Installing the OpenGL Graphics Drivers Configuring the Visualize FX4 OpenGL Driver Once the driver is installed, three new tabs are added to the Display Properties dialog box: Options, Gamma Correction, and About. Check for driver version in the About tab Check for texture module (optional upgrade, part number D5511A)
  • Page 22: Using Video Diagnostics Utilities

    Using Video Diagnostics Utilities Using Video Diagnostics Utilities On the HP Kayak XW Series W3 PC Workstation Visualize FX4 Diagnostic Utility A diagnostics utility for the Visualize FX4 video controller is preinstalled on the hard disk. To run this utility, Start/Programs/HP Diagnostics/HP Visualize FX4 Diagnostic The diagnostic utility can also be found on the Drivers CD-ROM (delivered with the PC Workstation) or on the HP World Wide Web site (refer to page...
  • Page 23: Changing A Switch Setting On The System Board

    Changing a Switch Setting on the System Board Changing a Switch Setting on the System Board I have enabled switch 10 to activate the BootBlock recovery process, but it doesn’t work. Is this the correct switch to change? Yes, it is the correct switch. Check that the switch has been correctly set, and that your boot diskette is correctly config- ured.
  • Page 24: Configuring Scsi Channels On Hp Kayak Xa-S

    Configuring SCSI Channels on HP Kayak XA-s Configuring SCSI Channels on HP Kayak XA-s Even after validating the SCSI channel in the BIOS setup (through the Advanced Menu), UltraWide SCSI (Symbios), there is still no SCSI HDD selected in the boot menu. Why is this? The HP Kayak XA-s PC Workstations (minitower models), do not have a SCSI controller.
  • Page 25: Identifying Video Cards On Hp Kayak Xa-S

    Identifying Video Cards on HP Kayak XA-s Identifying Video Cards on HP Kayak XA-s When booting a Windows NT 4.0 system on an HP Kayak XA-s PC Workstation, the logon screen is corrupted by a grid pattern. What is causing this problem? A Matrox Millennium II AGP driver for HP Kayak XU PC Workstations has been installed instead of a Matrox Productiva G100 driver for HP Kayak XA-s.
  • Page 26 Identifying Video Cards on HP Kayak XA-s The following table shows the correct video driver versions to be used with the different video adapters installed on a Windows 95 operating system. The HP Kayak XU has a preloaded video driver that isn’t compatible with the more recent Matrox Productiva G100 video adapter.
  • Page 27: Identifying A Video Board On Hp Kayak Xu

    Identifying a Video Board On HP Kayak XU and XA-s PC Workstations Identifying a Video Board On HP Kayak XU and XA-s PC Workstations How do I identify which video board is installed in an HP Kayak XU Series 03xx or XA-s Series 02xx PC Workstation? Check the Support label on the back of the PC (this could be either on the right or left-hand side of the box).
  • Page 28: Why You Need To Differentiate Between Hp Kayak Models

    Identifying a Video Board On HP Kayak XU and XA-s PC Workstations Why You Need to Differentiate Between HP Kayak Models When downloading the video drivers from the HP World-Wide Web site, it is very important that you know which HP Kayak model you are upgrading. This is because the video drivers may not be compatible between the different video controllers.
  • Page 29: Replacing A Failed Hard Disk On A Fastraid System

    Replacing a Failed Hard Disk on a FastRAID System Replacing a Failed Hard Disk on a FastRAID System On HP Kayak XU Series 03xx, and XW Series U3 and W3 Models I have a FastRAID system that includes two hard disk drives. However, one of the hard disk drives needs to be replaced.
  • Page 30: Enabling A Scsi Controller

    Enabling a SCSI Controller Enabling a SCSI Controller On HP Kayak XU Series 03xx, and XW Series U3 and W3 Models I have an HP Kayak PC Workstation and I would like to change the Boot device from the BIOS between two SCSI controllers, one of which is connected to the UltraWide (Adaptec) SCSI controller and the add-on SCSI controller (Symbios).
  • Page 31: Identifying The Kayak Xw Series U3 And W3

    Identifying the Kayak XW Series U3 and W3 PC Workstation Identifying the Kayak XW Series U3 and W3 PC Workstation How can I distinguish an HP Kayak XW PC Workstation Series U3 or W3 from any previous XW platforms? There are two simple and quick ways to identify the model. First, check the Support label on the back or side of the PC.
  • Page 32: Identifying The Latest Kayak Xu Pc Workstation

    Identifying the Latest Kayak XU PC Workstation Identifying the Latest Kayak XU PC Workstation How can I distinguish the difference between the latest HP Kayak XU Series 0301, 0303 or 0341 models (introduced after June/July 1998), and the previous HP Kayak XU model (introduced in Fall 1997)? There are four simple and quick ways to identify the latest HP Kayak XU model.
  • Page 33: Installing 10Krpm Hard Disk Drives On A Kayak Xu

    Installing 10krpm Hard Disk Drives on a Kayak XU Installing 10krpm Hard Disk Drives on a Kayak XU How many 10 krpm hard disk drives can be installed in the internal shelves on the HP Kayak XU Series 03xx PC Workstation? You can install up to two (2) 9.1 GB Low Profile (LP) SCSI hard disk drives in the internal shelves.
  • Page 34: Flashing The Latest Version Of The System Bios

    Flashing the Latest Version of the System BIOS Flashing the Latest Version of the System BIOS BIOS upgrades can be downloaded from the HP World Wide Web site (see below for the World-Wide Web URL). To download a BIOS upgrade, connect to the HP Web site and follow the on-screen instructions to download the flash utility programs ( ), the...
  • Page 35: Complete The Questionnaire

    Complete the Questionnaire to Check Your Understanding Complete the Questionnaire to Check Your Understanding Circle each letter that corresponds to a correct answer. (There may be more than one correct answer to each question). Can a 256 MB registered ECC memory module be mixed with an unbuffered ECC SDRAM memory? Yes, it can.
  • Page 36 Complete the Questionnaire to Check Your Understanding No, it doesn’t. Even with the power cable disconnected, MaxiLife runs continuously and monitors the state of the various system components.. Can the Internal SCSI 16 Bits (Adaptec) and External/Internal 16/8 Bits (Symbios) utilities be set to enabled at the same time? Yes, they can.
  • Page 37 Complete the Questionnaire to Check Your Understanding It must be an HP Kayak XW Series U3. This is the only HP Kayak XW model that uses the AccelEclipse video controller. Which of the following statements about drivers is (are) correct? The most recent drivers are available on the HP World Wide Web site.
  • Page 38 Complete the Questionnaire to Check Your Understanding Before installing or replacing a component, do I need to use a wrist strap and ESD mat? Yes, you do. Electrostatic Discharge (ESD) can damage proces- sors, memory, hard disk drives, accessory boards and other com- ponents.
  • Page 39: Answers And Explanations

    Answers and Explanations Answers and Explanations Can a 256 MB registered ECC memory module be mixed with an unbuffered ECC SDRAM memory? b No, it cannot. Registered and unbuffered memory modules are not compatible. Can a maximum of 512 MB of unbuffered ECC SDRAM memory modules be installed on HP Kayak XA-s Series 02xx, XU Series 03xx, and XW Series U3 and W3 PC Workstations b No.
  • Page 40 Answers and Explanations A Matrox Productiva G100 video adapter has been installed in an HP Kayak XU PC Workstation. How will it work? d It will not work at all. The HP Kayak XU PC Workstation has a preloaded Matrox Millennium II AGP video driver that does not work with the more recent Matrox Productiva G100 video adapter.
  • Page 41 Answers and Explanations A client using an HP Kayak XW Series W3 PC Workstation is calling about unusual graphics behavior on the screen. Which of the following suggestions could be helpful? a Run the Visualize FX4 diagnostics utility that is preinstalled on the hard disk.
  • Page 42 Answers and Explanations 13 Before installing or replacing a component, do I need to use a wrist strap and ESD mat? a Yes, you do. Electrostatic Discharge (ESD) can damage processors, memory, hard disk drives, accessory boards and other components. The ESD package is conductive and is easy to recognize from its label.
  • Page 43: Electrostatic Discharge Warning

    Electrostatic Discharge Warning Electrostatic Discharge (ESD) can damage processors, memory, hard disk drives, accessory boards and other components. The ESD package is conductive and is easy to recognize from its label. Before installing or replacing a component: 1 Do not take the new component out of its ESD package before connecting your wrist strap and ESD mat to a suitable earthed point.
  • Page 44 Manual Part Number: D5699-90901 — Revision C...

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