Full Two-Year Warranty; Troubleshooting - Philips DL8780 Manual

Full Two-Year Warranty

Troubleshooting

Problem
The display shows ----
and shuts down.
The display shows the
battery low symbol and
switches off after a few
seconds.
The display shows E1.
Philips Electronics North America Corporation warrants each new
Philips product, models DL8781, DL8780, against defects in materials or
workmanship for a period of two years from the date of purchase and
agrees to repair or replace any defective product without charge.
IMPORTANT: This warranty does not cover damage resulting from accident,
misuse or abuse, lack of reasonable care, the affixing of any attachment not
provided with the product or loss of parts or subjecting the product to any
but the specified voltage.*
NO RESPONSIBILITY IS ASSUMED FOR ANY SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES.
In order to obtain warranty service, simply go to www.philips.com/support
or call toll-free 1-844-531-6861. It is suggested that for your protection you
return shipments of product by insured mail, insurance prepaid. Damage
occurring during shipment is not covered by this warranty. NOTE: No other
warranty, written or oral, is authorized by Philips Electronics North America
Corporation. This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state. Some states do not allow
the exclusion or limitation of incidental or consequential damages, so the
above exclusion and limitations may not apply to you.
* Read enclosed instructions carefully.
Manufactured for: Philips Consumer Lifestyle, A division of Philips Electronics
North America Corporation, P.O. Box 10313, Stamford, CT 06904.
PHILIPS and Philips Shield are registered trademarks of Koninklijke Philips N.V.
This chapter summarizes the most common problems you could encounter
with the device. If you are unable to solve the problem with the information
www.philips.com/support
below, visit
questions or call 1-844-531-6861 for assistance.
Possible cause
Maximum weight limit is
reached. The scale has a
weight limit of 28st 5 lb
(397 lb) / 180 kg.
The batteries are
almost empty.
Pairing has failed.
for a list of frequently asked
Solution
The scale can accommodate a maximum
of 28 st 5 lb (397 lb) / 180 kg. Stop using
this device.
Replace all four batteries at the same
time. We advise you to replace batteries
before they are completely empty. Use
4x 1.5V AAA akaline batteries.
Check if Bluetooth® on your mobile
device is on, the Philips HealthSuite
health app is open and if the scale and
your mobile device are no more than
16 feet / 5 meters away from each other.
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