Samsung AG010KSV Series Installation Manual page 79

Before you report the problem of the product, check the following table.
Problem Monitor
When pump and
compressor is not
starting
When water is not
circulating even pump
is operating
When water outlet
temperature is too
high or too low
When compressor
is stopped running
and not restart
automatically
When remote control
is not working
When operation is not
stopping by remote
control
If problem is not solve after checking the list, do not repair by users and contact merchandise or service center.
Tell the model and problem together.
Cause
Check if there is power failure.
Check if circuit breaker is closed.
Off
Check if the fuse is exhausted.
Check if there is power supply
phase failure.
Check if there is enough amount
of supplying water.
Off Check if rotating direction of
pump is reversed.
Check if valves of water pipe are
opened enough.
Check if water control valve is
opened.
On
Check if set temperature of
water temperature controller is
appropriate.
Check if water control valve is
opened.
Off
Check if set temperature of
water temperature controller is
appropriate.
Check if main unit setting is set as
main control.
Off
Check if restart after blackout
function is set.
Check if main unit setting is set as
On
main control.
Solution
Operate again when the power is on again.
Open the circuit breaker if the switch is OFF.
Do not supply power if the switch is tripped.
Check after cut-off the power.
Connect the phase properly.
Supply water to standard. Water will not
circulate if water storage of pump and inlet
is low.
The proper direction of pump is clockwise
while looking from motor side. Adjust the
direction properly.
Open the valves enough.
Open the water control valve.
Set the setting of water temperature
controller appropriately.
Open the water control valve.
Set the setting of water temperature
controller appropriately.
Change setting to remote control and try
again. (Refer to page 59.)
Select the setting and try again.
Default: Use blackout function
- Hydro controller option SEG5
(Use: 4, Disuse: 0)
Change setting to remote control and try
again. (Refer to page 59.)
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English