Troubleshooting - Philips CPWBS154 Instructions For Use Manual

Problem
Power LED is Off
Link LED is Off
Cannot ping the
ADSL Wireless Base
Station from the
attached LAN
Cannot connect
using the web
browser
Forgot or lost the
password

Troubleshooting

This section describes common problems you may encounter and possible
solutions to them.The ADSL Wireless Base Station can be easily monitored
through panel indicators to identify problems.
Solution
• Check connections between the ADSL Wireless Base Station, the external power
supply, and the wall outlet.
• If the power indicator does not turn on when the power cord is plugged in, you may
have a problem with the power outlet, power cord, or external power supply.
However, if the unit powers off after running for a while, check for loose power
connections, power losses, or surges at the power outlet.
If you still cannot isolate the problem, then the external power supply may be
defective. In this case, contact Technical Support for assistance.
• Verify that the ADSL Wireless Base Station and attached device are powered on.
• Be sure the cable is plugged into both the ADSL Wireless Base Station and the
corresponding device.
• Verify that the proper cable type is used and that its length does not exceed the
specified limits.
• Make sure that the network interface on the attached device is configured for the
proper communication speed and duplex mode.
• Check the adapter on the attached device and cable connections for possible defects.
Replace any defective adapter or cable if necessary.
• Verify that the IP addresses are properly configured.
For most applications, you should use the ADSL Wireless Base Station's DHCP
function to dynamically assign IP addresses to hosts on the attached LAN. However, if
you manually configure IP addresses on the LAN, verify that the same network
address (network component of the IP address) and subnet mask are used for both
the ADSL Wireless Base Station and any attached LAN devices.
• Make sure the device you want to ping (or from which you are pinging) has been
configured for TCP/IP.
• Be sure to have configured the ADSL Wireless Base Station with a valid IP address,
subnet mask, and default gateway.
• Check that you have a valid network connection to the ADSL Wireless Base Station
and that the port you are using has not been disabled.
• Check the network cabling between the management station and the ADSL Wireless
Base Station.
• Press the Reset button on the rear panel (holding it down for at least five seconds)
to restore the factory defaults.
ENGLISH
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