Sony LinkBuds YY2953 Quick Start Manual
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Sony LinkBuds YY2953 Quick Start Manual

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Help Guide
Wireless Stereo Headset
LinkBuds
Model: YY2953
Quick Start Guide
Find your fit
0:00 / 1:16
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Summary of Contents for Sony LinkBuds YY2953

  • Page 1 Help Guide Wireless Stereo Headset LinkBuds Model: YY2953 Quick Start Guide Find your fit 0:00 / 1:16...
  • Page 2 (left/right): To play or pause music (left/right): To skip to the beginning of the next track To use all functions and improved performances Update the software of the headset and “Sony | Headphones Connect” app to the latest version. For details, refer to the following:...

  • Page 3: Related Information

    Related information Establishing a Bluetooth connection manually Charging the headset WF-L900 Getting started What you can do with the Bluetooth function About the voice guidance Supplied accessories Checking the package contents Replacing the fitting supporters Parts and controls Location and function of parts...
  • Page 4 Easy setup with app Connecting with the “Sony | Headphones Connect” app Android smartphone Pairing and connecting with an Android smartphone Connecting to a paired Android smartphone iPhone (iOS devices) Pairing and connecting with an iPhone Connecting to a paired iPhone Computers Pairing and connecting with a computer (Windows®...
  • Page 5 Using the voice assist function (Google app) Using the voice assist function (Siri) Using the apps What you can do with the “Sony | Headphones Connect” app Installing the “Sony | Headphones Connect” app Accessing support information from the “Sony | Headphones Connect” app...
  • Page 6 Others The headset does not operate correctly or wide area tap works unintentionally An earache occurs Resetting or initializing the headset Resetting the headset Initializing the headset to restore factory settings Specifications Specifications 5-031-118-11(1) Copyright 2022 Sony Corporation...

  • Page 7: What You Can Do With The Bluetooth Function

    You can receive audio signals from a smartphone or music player to enjoy music wirelessly. Talking on the phone You can make and receive calls hands-free, while leaving your smartphone or mobile phone in your bag or pocket. 5-031-118-11(1) Copyright 2022 Sony Corporation...
  • Page 8 In the factory settings, when the headset is worn in your ears, you will hear the English voice guidance via the headset. You can change the language of the voice guidance and turn on/off the voice guidance using “Sony | Headphones Connect”...

  • Page 9: Checking The Package Contents

    USB Type-C® cable (USB-A to USB-C®) (approx. 20 cm (7.88 in.)) (1) Fitting supporters (XS/S/M/L/XL 2 each) M-sized fitting supporters come attached to the left and right units of the headset at the time of purchase. Charging case (1) 5-031-118-11(1) Copyright 2022 Sony Corporation...
  • Page 10 After attaching the fitting supporter, check that there is no floating between the fitting supporter and the headset. About the instruction manual video Watch the video to find out how to change the fitting supporters and how to wear the headset in your ears. https://rd1.sony.net/help/mdr/mov0039/h_zz/...
  • Page 11 Related Topic Wearing the headset 5-031-118-11(1) Copyright 2022 Sony Corporation...

  • Page 12: Location And Function Of Parts

    Help Guide Wireless Stereo Headset LinkBuds Location and function of parts Headset Fitting supporters (left, right) Tactile dot There is a tactile dot on the left unit of the headset. Driver unit parts (left, right) Microphones (left, right) Housing parts (left, right) Charging ports (left, right) (left) mark (right) mark...
  • Page 13 Using the supplied USB Type-C cable, connect the charging case to a computer or to an AC outlet via a commercially available USB AC adaptor to simultaneously charge both the headset and the charging case. Related Topic About the indicator Checking the remaining battery charge 5-031-118-11(1) Copyright 2022 Sony Corporation...

  • Page 14: About The Indicator

    Help Guide Wireless Stereo Headset LinkBuds About the indicator You can check various statuses of the headset/charging case by the indicator on the charging case. : Turns on in green / : Turns on in orange / : Turns on in blue / -: Turns off Indication of the remaining battery charge When both units of the headset are stored in the charging case: Displays the remaining battery charge of the headset unit with less remaining battery charge between the left and right units of the headset.

  • Page 15: Bluetooth Connection Status

    When the headset is worn, you can check various statuses of the headset by the voice guidance. Related Topic Charging Checking the remaining battery charge What you can do with the “Sony | Headphones Connect” app About the voice guidance Initializing the headset to restore factory settings 5-031-118-11(1) Copyright 2022 Sony Corporation...

  • Page 16: Wearing The Headset

    Help Guide Wireless Stereo Headset LinkBuds Wearing the headset About the instruction manual video Watch the video to find out how to change the fitting supporters and how to wear the headset in your ears. 0:00 / 1:16 Check the (left) and (right) marks on the headset.
  • Page 17 B: Position to insert the driver unit part C: Position to support the housing part D: Position to hook the fitting supporter b: Driver unit part c: Housing part (Insert the side with the charging port into your ear) d: Fitting supporter Hold the headset with your fingers.
  • Page 18 You can also play music, make and receive calls, etc. when only one unit of the headset is worn in your ear. By using the “Sony | Headphones Connect” app, you can change the setting of automatically pausing and resuming the music playback, or automatically turning off the headset.
  • Page 19 Amazon Alexa feature assigned. Note When Service Link is turned on with the “Sony | Headphones Connect” app, use the right unit of the headset. You cannot use only the left unit of the headset.
  • Page 20 What you can do with the “Sony | Headphones Connect” app 5-031-118-11(1) Copyright 2022 Sony Corporation...
  • Page 21 When tapping the headset or in the area near your ear 2 or 3 times, tap it quickly with an interval of about 0.2 seconds between taps. You can change the function assignments to the left and right units of the headset using the “Sony | Headphones Connect” app.
  • Page 22 The headset may not operate correctly when a vibration identical to a tap is detected from coughing or the attachment/detachment of accessories around the ears, etc. When the headset reacts incorrectly, use the “Sony | Headphones Connect” app to turn wide area tap off and switch to headset tap.
  • Page 23 Quick Access is a feature that allows you to play content in the corresponding app by simply tapping the headset or in the area near your ear. Open the “Sony | Headphones Connect” app and set the function of either the left or right unit of the headset as Quick Access.
  • Page 24 Help Guide Wireless Stereo Headset LinkBuds Charging The headset and the charging case contain built-in lithium-ion rechargeable batteries. Use the supplied USB Type-C cable to charge the headset before use. Set the headset into the charging case. Put the left unit of the headset (the unit with the tactile dot) back into the left hole of the charging case, put the right unit of the headset back into the right hole of the charging case, insert the units until they click, and then make sure that the units are locked in the charging case.

  • Page 25: System Requirements For Battery Charge Using Usb

    It is recommended to charge in a place with an ambient temperature between 15 °C and 35 °C (59 °F - 95 °F). Efficient charging may not be possible beyond this range. If the problem persists, consult your nearest Sony dealer. If the headset is not used for a long time, the indicator (orange) on the charging case may not immediately light up when charging.
  • Page 26 The headset and the charging case may become warm during charging or for a while after charging. However, this is not a malfunction. Related Topic About the indicator Checking the remaining battery charge 5-031-118-11(1) Copyright 2022 Sony Corporation...

  • Page 27: Available Operating Time

    Standby time: Max. 11 hours Hint By using the “Sony | Headphones Connect” app, you can check which codec is used for a connection. Note Usage hours may be different from the time described above depending on the settings for the headset functions and usage conditions.

  • Page 28: Checking The Remaining Battery Charge

    Help Guide Wireless Stereo Headset LinkBuds Checking the remaining battery charge You can check the remaining battery charge of the rechargeable batteries of the headset and the charging case. If the remaining battery charge of the headset becomes low when you put the headset into your ears or while using the headset If a warning beep sounds and the voice guidance says, “Low battery”, charge the headset as soon as possible.
  • Page 29 When using only one unit of the headset, the remaining battery charge of the unit you are using is displayed. You can also check the remaining battery charge of the headset unit and the charging case with the “Sony | Headphones Connect”...

  • Page 30: Turning On The Headset

    By using the “Sony | Headphones Connect” app, you can change the setting of the headset so that it will not be turned off automatically.
  • Page 31 5-031-118-11(1) Copyright 2022 Sony Corporation...

  • Page 32: Turning Off The Headset

    To turn off the power before the headset turns off automatically, place the headset into the charging case. Hint You can also turn off the headset with the “Sony | Headphones Connect” app. Note When the remaining battery charge of the charging case is not sufficient, the charging of the headset will not start. Charge the charging case.

  • Page 33: How To Make A Wireless Connection To Bluetooth Devices

    Connecting to a paired Android smartphone Connecting to a paired iPhone Connecting to a paired computer (Windows 10) Connecting to a paired computer (Windows 8.1) Connecting to a paired computer (Mac) Connecting to a paired Bluetooth device 5-031-118-11(1) Copyright 2022 Sony Corporation...
  • Page 34 Connecting with the “Sony | Headphones Connect” app Launch the “Sony | Headphones Connect” app on your Android smartphone/iPhone to connect the headset to a smartphone or iPhone. For more details, refer to the “Sony | Headphones Connect” app help guide.

  • Page 35: Pairing And Connecting With An Android Smartphone

    Help Guide Wireless Stereo Headset LinkBuds Pairing and connecting with an Android smartphone The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time. Before starting the operation, make sure of the following: The Android smartphone is placed within 1 m (3 feet) of the headset.
  • Page 36 By closing the lid once, the headset units are straightened and locked in place, even if they were not locked in the charging case before. Hold the charging case in your hand and press the lid open button to open the lid. Press and hold the pairing button of the charging case for about 5 seconds.
  • Page 37 About the instruction manual video Watch the video to find out how to perform the pairing for the first time. https://rd1.sony.net/help/mdr/mov0034/h_zz/ Hint The operation above is an example. For more details, refer to the operating instructions supplied with the Android smartphone.
  • Page 38 How to make a wireless connection to Bluetooth devices Connecting to a paired Android smartphone Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-031-118-11(1) Copyright 2022 Sony Corporation...

  • Page 39: Connecting To A Paired Android Smartphone

    Help Guide Wireless Stereo Headset LinkBuds Connecting to a paired Android smartphone Unlock the screen of the Android smartphone if it is locked. Remove the headset from the charging case. The headset turns on automatically. Put the headset units into both ears. When the headset has automatically connected to the last connected device, you will hear a notification sound from both headset units (or from the headset unit you are wearing) at the same time.
  • Page 40 Using only one unit of the headset How to make a wireless connection to Bluetooth devices Pairing and connecting with an Android smartphone Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-031-118-11(1) Copyright 2022 Sony Corporation...

  • Page 41: Pairing And Connecting With An Iphone

    Help Guide Wireless Stereo Headset LinkBuds Pairing and connecting with an iPhone The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time. Before starting the operation, make sure of the following: The iPhone is placed within 1 m (3 feet) of the headset.
  • Page 42 By closing the lid once, the headset units are straightened and locked in place, even if they were not locked in the charging case before. Hold the charging case in your hand and press the lid open button to open the lid. Press and hold the pairing button of the charging case for about 5 seconds.
  • Page 43 About the instruction manual video Watch the video to find out how to perform the pairing for the first time. https://rd1.sony.net/help/mdr/mov0034/h_zz/ Hint The operation above is an example. For more details, refer to the operating instructions supplied with your iPhone.
  • Page 44 How to make a wireless connection to Bluetooth devices Connecting to a paired iPhone Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-031-118-11(1) Copyright 2022 Sony Corporation...

  • Page 45: Connecting To A Paired Iphone

    Help Guide Wireless Stereo Headset LinkBuds Connecting to a paired iPhone Unlock the screen of the iPhone if it is locked. Remove the headset from the charging case. The headset turns on automatically. Put the headset units into both ears. When the headset has automatically connected to the last connected device, you will hear a notification sound from both headset units (or from the headset unit you are wearing) at the same time.
  • Page 46 Using only one unit of the headset How to make a wireless connection to Bluetooth devices Pairing and connecting with an iPhone Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-031-118-11(1) Copyright 2022 Sony Corporation...

  • Page 47: Pairing And Connecting With A Computer (Windows® 10)

    Help Guide Wireless Stereo Headset LinkBuds Pairing and connecting with a computer (Windows® 10) The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time. Before starting the operation, make sure of the following: Your computer has a Bluetooth function that supports music playback connections (A2DP).
  • Page 48 When you pair a second or subsequent device (the headset has pairing information for other devices) Set the headset into the charging case. Put the left unit of the headset (the unit with the tactile dot) back into the left hole of the charging case, put the right unit of the headset back into the right hole of the charging case, insert the units until they click, and then make sure that the units are locked in the charging case.
  • Page 49 The indicator (blue) on the charging case repeatedly flashes slowly twice in a row and the headset goes into pairing mode. You can remove the headset from the charging case after entering pairing mode. When you put the headset units into both ears, you will hear a notification sound and the voice guidance say “Pairing” from both headset units at the same time.
  • Page 50 Click the [Bluetooth & other devices] tab, click the [Bluetooth] switch to turn on the Bluetooth function, then click [Add Bluetooth or other device]. Click [Bluetooth]. Click [LinkBuds].
  • Page 51 If Passkey (*) input is required, input “0000”. The headset and computer are paired and connected with each other. When the headset is placed in the charging case, the indicator (blue) on the charging case flashes slowly for about 5 seconds. When you are wearing the headset, you will hear a notification sound from both headset units at the same time.
  • Page 52 How to make a wireless connection to Bluetooth devices Connecting to a paired computer (Windows 10) Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-031-118-11(1) Copyright 2022 Sony Corporation...
  • Page 53 Help Guide Wireless Stereo Headset LinkBuds Pairing and connecting with a computer (Windows 8.1) The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time. Before starting the operation, make sure of the following: Your computer has a Bluetooth function that supports music playback connections (A2DP).
  • Page 54 Close the lid of the charging case. By closing the lid once, the headset units are straightened and locked in place, even if they were not locked in the charging case before. Hold the charging case in your hand and press the lid open button to open the lid. Press and hold the pairing button of the charging case for about 5 seconds.
  • Page 55 units at the same time. Wake the computer up if the computer is in standby (sleep) or hibernation mode. Pair the headset using the computer. Move the mouse pointer to the top-right corner of the screen (when using a touch panel, swipe from the right edge of the screen), then select [Settings] from the Charm Bar.
  • Page 56 Select [LinkBuds], then select [Pair]. If Passkey (*) input is required, input “0000”. The headset and computer are paired and connected with each other. When the headset is placed in the charging case, the indicator (blue) on the charging case flashes slowly for about 5 seconds.
  • Page 57 How to make a wireless connection to Bluetooth devices Connecting to a paired computer (Windows 8.1) Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-031-118-11(1) Copyright 2022 Sony Corporation...
  • Page 58 Help Guide Wireless Stereo Headset LinkBuds Pairing and connecting with a computer (Mac) The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time. Compatible OS macOS (version 10.15 or later) Before starting the operation, make sure of the following:...
  • Page 59 Put the left unit of the headset (the unit with the tactile dot) back into the left hole of the charging case, put the right unit of the headset back into the right hole of the charging case, insert the units until they click, and then make sure that the units are locked in the charging case.
  • Page 60 The indicator (blue) on the charging case repeatedly flashes slowly twice in a row and the headset goes into pairing mode. You can remove the headset from the charging case after entering pairing mode. When you put the headset units into both ears, you will hear a notification sound and the voice guidance say “Pairing”, from both headset units at the same time.
  • Page 61 How to make a wireless connection to Bluetooth devices Connecting to a paired computer (Mac) Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-031-118-11(1) Copyright 2022 Sony Corporation...

  • Page 62: Connecting To A Paired Computer (Windows 10)

    Help Guide Wireless Stereo Headset LinkBuds Connecting to a paired computer (Windows 10) Before starting the operation, make sure of the following: Depending on the computer you are using, the built-in Bluetooth adaptor may need to be turned on. If you do not know how to turn on the Bluetooth adaptor or are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer.
  • Page 63 If [Headphones (LinkBuds Stereo)] is not displayed on the drop-down menu, click [Sound Control Panel] and then right-click on the [Playback] tab of the [Sound] screen to check [Show Disconnected Devices]. Select [Connect] from the displayed menu.
  • Page 64 The connection is established. You will hear a notification sound from both headset units (or from the headset unit you are wearing) at the same time. Hint...
  • Page 65 Using only one unit of the headset How to make a wireless connection to Bluetooth devices Pairing and connecting with a computer (Windows® 10) Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-031-118-11(1) Copyright 2022 Sony Corporation...
  • Page 66 Help Guide Wireless Stereo Headset LinkBuds Connecting to a paired computer (Windows 8.1) Before starting the operation, make sure of the following: Depending on the computer you are using, the built-in Bluetooth adaptor may need to be turned on. If you do not know how to turn on the Bluetooth adaptor or are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer.
  • Page 67 Right-click [LinkBuds]. If [LinkBuds] is not displayed on the [Sound] screen, right-click on the [Sound] screen, then check [Show Disconnected Devices]. Select [Connect] from the displayed menu. The connection is established. You will hear a notification sound from both headset units (or from the headset unit you are wearing) at the same time.
  • Page 68 Using only one unit of the headset How to make a wireless connection to Bluetooth devices Pairing and connecting with a computer (Windows 8.1) Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-031-118-11(1) Copyright 2022 Sony Corporation...
  • Page 69 Help Guide Wireless Stereo Headset LinkBuds Connecting to a paired computer (Mac) Compatible OS macOS (version 10.15 or later) Before starting the operation, make sure of the following: Depending on the computer you are using, the built-in Bluetooth adaptor may need to be turned on. If you do not know how to turn on the Bluetooth adaptor or are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer.
  • Page 70 Click [LinkBuds] on the [Bluetooth] screen while pressing the computer Control button and select [Connect] from the pop up menu. The connection is established. You will hear a notification sound from both headset units (or from the headset unit you are wearing) at the same time. Hint The operation above is an example.
  • Page 71 Disconnecting Bluetooth connection (after use) 5-031-118-11(1) Copyright 2022 Sony Corporation...

  • Page 72: Pairing And Connecting With A Bluetooth Device

    Help Guide Wireless Stereo Headset LinkBuds Pairing and connecting with a Bluetooth device The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time. Before starting the operation, make sure of the following: The Bluetooth device is placed within 1 m (3 feet) of the headset.
  • Page 73 By closing the lid once, the headset units are straightened and locked in place, even if they were not locked in the charging case before. Hold the charging case in your hand and press the lid open button to open the lid. Press and hold the pairing button of the charging case for about 5 seconds.
  • Page 74 How to make a wireless connection to Bluetooth devices Connecting to a paired Bluetooth device Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-031-118-11(1) Copyright 2022 Sony Corporation...

  • Page 75: Connecting To A Paired Bluetooth Device

    Help Guide Wireless Stereo Headset LinkBuds Connecting to a paired Bluetooth device Remove the headset from the charging case. The headset turns on automatically. Put the headset units into both ears. When the headset has automatically connected to the last connected device, you will hear a notification sound from both headset units (or from the headset unit you are wearing) at the same time.
  • Page 76 How to make a wireless connection to Bluetooth devices Pairing and connecting with a Bluetooth device Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-031-118-11(1) Copyright 2022 Sony Corporation...
  • Page 77 Help Guide Wireless Stereo Headset LinkBuds Listening to music from a device via Bluetooth connection If your Bluetooth device supports the following profiles, you can enjoy listening to music and control the device from your headset via Bluetooth connection. A2DP (Advanced Audio Distribution Profile) You can enjoy high-quality music wirelessly.
  • Page 78 Insert the driver unit part (b) into your ear (B). Rotate in the direction of the arrow so that the housing part (c) is at the position of the ear (C). Push the fitting supporter (d) into the ear grooves (D). Check if the headset is worn properly.
  • Page 79 In the factory settings, you cannot adjust the volume on the headset. Adjust the volume on the connected device. If you are unable to adjust the volume on the connected device, install the “Sony | Headphones Connect” smartphone app and adjust the volume in the app.

  • Page 80: Controlling The Audio Device (Bluetooth Connection)

    In the factory settings, you cannot adjust the volume on the headset. Adjust the volume on the connected device. If you are unable to adjust the volume on the connected device, install the “Sony | Headphones Connect” smartphone app and adjust the volume in the app.

  • Page 81: Disconnecting Bluetooth Connection (After Use)

    Set the headset into the charging case. The headset turns off. Hint When you finish playing music, the Bluetooth connection may terminate automatically depending on the Bluetooth device. Related Topic Turning off the headset 5-031-118-11(1) Copyright 2022 Sony Corporation...

  • Page 82: Conditions Of Use

    Download and use a music streaming service (charged) app that supports 360 Reality Audio on your smartphone or tablet equipped with iOS or Android. By optimizing the sound field and the acoustic feature of headset with the “Sony | Headphones Connect” app, you can enjoy a more realistic sense of reality.
  • Page 83 When both units of the headset are removed while the wearing detection automatic power off function is enabled When you use the “Sony | Headphones Connect” app, you can change the sensitivity of the automatic audio detection and change the time until the Speak-to-Chat mode ends, in addition to the mode to switch between enabling and disabling. In the factory settings, the time until the mode ends is set to about 15 seconds.
  • Page 84 If this is the case, speech detection may be improved by speaking more slowly or in a louder voice, making sure the headset is in the correct position, turning down any music playing, or setting Speak-to-Chat to “H Sensitivity”. Related Topic What you can do with the “Sony | Headphones Connect” app 5-031-118-11(1) Copyright 2022 Sony Corporation...
  • Page 85 About the sound quality mode The following 2 sound quality modes during Bluetooth playback can be selected. You can switch the settings and check the sound quality mode with the “Sony | Headphones Connect” app. Priority on sound quality: Prioritizes the sound quality.

  • Page 86: Supported Codecs

    If the connected device supports a codec of higher sound quality than SBC, you may need to set the device beforehand to enjoy music with the desired codec from the supported codecs. Refer to the operating instructions supplied with the device regarding setting the codec. Related Topic About the sound quality mode 5-031-118-11(1) Copyright 2022 Sony Corporation...
  • Page 87 Sound sources compressed by streaming playback, MP3, Bluetooth transmission codec, etc. are played with natural and expansive sound. The DSEE function can be set up on the “Sony | Headphones Connect” app, and is only available when connected to the headset via Bluetooth connection.

  • Page 88: Receiving A Call

    Help Guide Wireless Stereo Headset LinkBuds Receiving a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the Bluetooth profile HFP (Hands-free Profile) or HSP (Headset Profile), via Bluetooth connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP. The operation may vary depending on the smartphone or mobile phone.
  • Page 89 In the factory settings, you cannot adjust the volume on the headset. Adjust the volume on the connected device. If you are unable to adjust the volume on the connected device, install the “Sony | Headphones Connect” smartphone app and adjust the volume in the app.

  • Page 90: Making A Call

    Help Guide Wireless Stereo Headset LinkBuds Making a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the Bluetooth profile HFP (Hands-free Profile) or HSP (Headset Profile), via Bluetooth connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP. The operation may vary depending on the smartphone or mobile phone.
  • Page 91 In the factory settings, you cannot adjust the volume on the headset. Adjust the volume on the connected device. If you are unable to adjust the volume on the connected device, install the “Sony | Headphones Connect” smartphone app and adjust the volume in the app.

  • Page 92: Functions For A Phone Call

    Help Guide Wireless Stereo Headset LinkBuds Functions for a phone call The functions available during a call may vary depending on the profile supported by your smartphone or mobile phone. In addition, even if the profile is the same, the available functions may vary depending on the smartphone or mobile phone.
  • Page 93 Tap the headset or in the area near your ear twice quickly (with an interval of about 0.2 seconds) to finish a call. Related Topic Using only one unit of the headset Receiving a call Making a call 5-031-118-11(1) Copyright 2022 Sony Corporation...
  • Page 94 Depending on the video calling application you are using, microphone settings may not be available. If this is the case, disable Speak-to-Chat using the “Sony | Headphones Connect” app. Depending on the computer or application you are using, the headset may not work properly during a video call. This may be improved by restarting the computer.
  • Page 95 Connecting to a paired computer (Windows 10) Connecting to a paired computer (Windows 8.1) Connecting to a paired computer (Mac) Disconnecting Bluetooth connection (after use) Speaking with someone while wearing the headset (Speak-to-Chat) Customer support websites 5-031-118-11(1) Copyright 2022 Sony Corporation...
  • Page 96 Set the headset into the charging case. The headset turns off. Hint When you finish playing music, the Bluetooth connection may terminate automatically depending on the Bluetooth device. Related Topic Turning off the headset 5-031-118-11(1) Copyright 2022 Sony Corporation...
  • Page 97 Smartphones installed with Android 6.0 or later (The latest version of the Google app is required.) Open the “Sony | Headphones Connect” app and set the function of either the left or right unit of the headset as the Google Assistant.
  • Page 98 When the Google Assistant feature is assigned to the headset and you want to use only one unit of the headset, use the unit with the Google Assistant feature assigned. Check the setting of the headset with the “Sony | Headphones Connect” app.
  • Page 99 The Google Assistant may not be available in some countries, regions, or languages. The function to operate the headset with the Google Assistant depends on the specifications of the Google Assistant. The specifications of the Google Assistant are subject to change without notice. 5-031-118-11(1) Copyright 2022 Sony Corporation...
  • Page 100 Help Guide Wireless Stereo Headset LinkBuds Using Amazon Alexa By using the Amazon Alexa app installed on your smartphone, you can speak to the headset’s microphones to operate the smartphone or perform a search. Compatible smartphones The OS version which supports the latest version of the Amazon Alexa app on Android or iOS Installation of the latest Amazon Alexa app is required.
  • Page 101 From [AVAILABLE DEVICES] on the [Select your device] screen, select [LinkBuds]. If you cannot find [LinkBuds] in [AVAILABLE DEVICES], the headset is not connected to the smartphone via Bluetooth connection. Connect the headset to the smartphone via Bluetooth connection. On the [Set up Alexa on your LinkBuds] screen, touch [CONTINUE]. If the [This will override the current voice assistant on this accessory] screen appears, touch [CONTINUE].
  • Page 102 When the Amazon Alexa feature is assigned to the headset and you want to use only one unit of the headset, use the unit with the Amazon Alexa feature assigned. Check the setting of the headset with the “Sony | Headphones Connect” app.
  • Page 103 The Amazon Alexa feature and voice assist function (Google app, Siri) cannot be assigned to the headset at the same time. Amazon Alexa is not available in all languages and countries/regions. Alexa features and functionality may vary by location. 5-031-118-11(1) Copyright 2022 Sony Corporation...
  • Page 104 Put the headset units into your ears and connect the headset to the Android smartphone via Bluetooth connection. Open the “Sony | Headphones Connect” app and set the function of either the left or right unit of the headset as the voice assist function.
  • Page 105 The Google app cannot be activated when you say “Ok Google” even when the Android smartphone’s “Ok Google” setting is on. The Google app may not be activated depending on specifications of the smartphone or application version. The Google app does not work when connected to a device not compatible with the voice assist function. 5-031-118-11(1) Copyright 2022 Sony Corporation...

  • Page 106: Using The Voice Assist Function (Siri)

    Put the headset units into your ears and connect the headset to the iPhone via Bluetooth connection. Open the “Sony | Headphones Connect” app and set the function of either the left or right unit of the headset as the voice assist function.
  • Page 107 The voice assist function (Siri) and the Amazon Alexa feature cannot both be assigned to the headset at the same time. Siri cannot be activated when you say “Hey Siri” even when the iPhone’s “Hey Siri” setting is on. Siri may not be activated depending on specifications of the smartphone or application version. 5-031-118-11(1) Copyright 2022 Sony Corporation...
  • Page 108 For details on the “Sony | Headphones Connect” app, refer to the following URL. https://rd1.sony.net/help/mdr/hpc/h_zz/ Hint The operation of the “Sony | Headphones Connect” app differs depending on the audio device. The app specifications and screen design may change without prior notice. Related Topic Installing the “Sony | Headphones Connect”...
  • Page 109 About wide area tap About the sound quality mode Wearing the headset Supported codecs Checking the remaining battery charge About the DSEE function Speaking with someone while wearing the headset (Speak-to-Chat) 5-031-118-11(1) Copyright 2022 Sony Corporation...
  • Page 110 LinkBuds Installing the “Sony | Headphones Connect” app Download the “Sony | Headphones Connect” app from the Google Play store or App Store, and install the app on your smartphone. For details on the “Sony | Headphones Connect” app, refer to the following URL.
  • Page 111 LinkBuds Accessing support information from the “Sony | Headphones Connect” app You can access the latest support information from the “Sony | Headphones Connect” app. Select [Help] on the “Sony | Headphones Connect” app screen. The [Headphones Connect Help] screen appears and support information is displayed.
  • Page 112 LinkBuds How to keep the software up-to-date (for comfortable use of the headset) Install the latest headset software using the “Sony | Headphones Connect” app to enjoy new functions or to resolve a certain number of issues with the headset.
  • Page 113 Bluetooth wireless technology. However, depending on the configured settings and other factors, this security may not be sufficient. Be careful when communicating using Bluetooth wireless technology. Sony shall assume no responsibility for any damages or loss resulting from information leaks that occur when using Bluetooth communications.

  • Page 114: Other Notes

    If water or foreign matter enters the headset, it may result in fire or electric shock. If water or foreign matter enters the headset, stop use immediately and consult your nearest Sony dealer. In particular, be careful in the following cases.
  • Page 115 Help Guide Wireless Stereo Headset LinkBuds When you have finished using the headset When you have finished using the headset, be sure to set the headset in the charging case. Put the left unit of the headset (the unit with the tactile dot) back into the left hole of the charging case, put the right unit of the headset back into the right hole of the charging case, insert the units until they click, and then make sure that the units are locked in the charging case.
  • Page 116 Turn the microphone hole downward and gently tap it about 10 times on a dry cloth, etc. to remove any water collected inside. Leave the headset to dry in room temperature. 5-031-118-11(1) Copyright 2022 Sony Corporation...
  • Page 117 Help Guide Wireless Stereo Headset LinkBuds To prevent burning or malfunction due to getting wet Be sure to clean after use Charging with liquid such as water or sweat or foreign objects such as dust attached to the USB Type-C port of the charging case or charging port of the headset may cause an accident such as burns or serious wounds due to fire, electrocution, heat generation, smoke, or ignition.
  • Page 118 5-031-118-11(1) Copyright 2022 Sony Corporation...
  • Page 119 The water resistant performance of the headset is based on measurements performed by Sony under the conditions described above. Note that malfunctions resulting from water immersion caused by customer misuse are not covered by the warranty.
  • Page 120 When the charging ports of the headset or charging case get dirty, wipe them clean with a soft dry cloth. Do not wash pants or shirts with the headset units left in the pockets. If the headset is cracked or deformed, refrain from using the headset near water, or contact your nearest Sony dealer.
  • Page 121 5-031-118-11(1) Copyright 2022 Sony Corporation...

  • Page 122: License Notice

    Notes on the License This product contains software that Sony uses under a licensing agreement with the owner of its copyright. We are obligated to announce the contents of the agreement to customers under requirement by the owner of copyright for the software.
  • Page 123 The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Group Corporation and its subsidiaries is under license. USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum.

  • Page 124: Customer Support Websites

    Help Guide Wireless Stereo Headset LinkBuds Customer support websites For customers in the U.S.A, Canada, and Latin America: https://www.sony.com/am/support For customers in European countries: https://www.sony.eu/support For customers in China: https://service.sony.com.cn For customers in other countries/regions: https://www.sony-asia.com/support 5-031-118-11(1) Copyright 2022 Sony Corporation...

  • Page 125: What Can I Do To Solve A Problem

    This operation resets volume settings, etc. to the factory settings, and deletes all pairing information. Look up information on the issue on the customer support website. If the operations above do not work, consult your nearest Sony dealer. Related Topic...
  • Page 126 You may be able to resolve some issues by setting the headset into the charging case. When Service Link is turned on with the “Sony | Headphones Connect” app, use the right unit of the headset. You cannot use only the left unit of the headset.

  • Page 127: Charging Cannot Be Done

    There may be a problem with the USB port of the connected computer. Try connecting to another USB port on the computer if one is available. Update the OS of the computer. Related Topic Charging Replacing the fitting supporters Resetting the headset Initializing the headset to restore factory settings 5-031-118-11(1) Copyright 2022 Sony Corporation...
  • Page 128 Be sure to close the lid of the charging case to prevent the battery of the charging case from being consumed. When talking on the phone, the available operating time of the battery is shorter than when playing music. Related Topic Available operating time 5-031-118-11(1) Copyright 2022 Sony Corporation...

  • Page 129: Charging Time Is Too Long

    When using a commercially available USB AC adaptor, use one capable of supplying an output current of 0.5 A (500 mA) or more. Related Topic Charging Resetting the headset Initializing the headset to restore factory settings 5-031-118-11(1) Copyright 2022 Sony Corporation...
  • Page 130 Restart the music app or video app. When there is no sound on only one side When Service Link is turned on with the “Sony | Headphones Connect” app, use the right unit of the headset. You cannot use only the left unit of the headset.

  • Page 131: Low Sound Level

    In that case, turn up the volume of both the headset and the connected device. If the sound is still low even after adjusting the volume on the connected device, adjust the volume with the “Sony | Headphones Connect” app.

  • Page 132: Low Sound Quality

    If the sound quality does not improve after a few seconds, use the computer to establish an A2DP connection. As for the operations on your computer, refer to the operating instructions supplied with the computer. Related Topic Wearing the headset 5-031-118-11(1) Copyright 2022 Sony Corporation...
  • Page 133 Set the headset into the charging case and close the lid of the charging case, and then remove the headset from the charging case to connect the headset to the Bluetooth device. Turning off Service Link on the “Sony | Headphones Connect” app may reduce the amount of audio dropout. Reset the headset.
  • Page 134 Set the headset into the charging case and close the lid of the charging case. You may be able to resolve some issues by setting the headset into the charging case. Reset the headset. Initialize the headset, and pair the headset and the device again. 5-031-118-11(1) Copyright 2022 Sony Corporation...

  • Page 135: Pairing Cannot Be Done

    Initialize the headset, and pair the headset and the device again. Related Topic How to make a wireless connection to Bluetooth devices Replacing the fitting supporters Resetting the headset Initializing the headset to restore factory settings 5-031-118-11(1) Copyright 2022 Sony Corporation...

  • Page 136: Unable To Make A Bluetooth Connection

    Reset the headset. Initialize the headset, and pair the headset and the device again. Related Topic How to make a wireless connection to Bluetooth devices Resetting the headset Initializing the headset to restore factory settings 5-031-118-11(1) Copyright 2022 Sony Corporation...

  • Page 137: The Headset Does Not Operate Properly

    You cannot operate the headset when you are not wearing the headset. Put the headset into your ears to operate. When you change the assignment of the functions to the left and right units of the headset with the “Sony | Headphones Connect”...
  • Page 138 Initialize the headset, and pair the headset and the device again. Related Topic How to make a wireless connection to Bluetooth devices Receiving a call Making a call Wearing the headset Resetting the headset Initializing the headset to restore factory settings 5-031-118-11(1) Copyright 2022 Sony Corporation...
  • Page 139 If the headset often does not operate correctly, this may be improved by using the “Sony | Headphones Connect” app to turn wide area tap off and switch to headset tap instead.
  • Page 140 Check that you are wearing the headset properly in your ears. If you wear the headset for a long time, your ears may start hurting. Use the headset while taking breaks periodically. Related Topic Replacing the fitting supporters Wearing the headset 5-031-118-11(1) Copyright 2022 Sony Corporation...

  • Page 141: Resetting The Headset

    Help Guide Wireless Stereo Headset LinkBuds Resetting the headset If the headset cannot be turned on or cannot be operated even when it is turned on, reset the headset. Reset one of the headset units at a time. Set a headset unit into the charging case. Put only one headset unit back into the hole of the charging case, insert it until it clicks and then make sure it is locked in the charging case.
  • Page 142 If the headset does not operate correctly even after resetting, initialize the headset to restore factory settings. About the instruction manual video Watch the video to find out how to reset. https://rd1.sony.net/help/mdr/mov0036/h_zz/ Related Topic Initializing the headset to restore factory settings 5-031-118-11(1) Copyright 2022 Sony Corporation...

  • Page 143: Initializing The Headset To Restore Factory Settings

    Help Guide Wireless Stereo Headset LinkBuds Initializing the headset to restore factory settings If the headset does not operate correctly even after resetting, initialize the headset. Set the headset into the charging case. Put the left unit of the headset (the unit with the tactile dot) back into the left hole of the charging case, put the right unit of the headset back into the right hole of the charging case, insert the units until they click, and then make sure that the units are locked in the charging case.
  • Page 144 This operation resets volume settings, etc. to the factory settings, and deletes all pairing information. In this case, delete the pairing information for the headset from the connected device and then pair them again. If the headset does not operate correctly even after initializing, consult your nearest Sony dealer. About the instruction manual video Watch the video to find out how to initialize.
  • Page 145 5-031-118-11(1) Copyright 2022 Sony Corporation...

  • Page 146: Specifications

    Help Guide Wireless Stereo Headset LinkBuds Specifications Headset Power source: DC 3.85 V: Built-in lithium-ion rechargeable battery DC 5 V: When charged using USB Operating temperature: 0 °C to 40 °C (32 °F to 104 °F) Charging time: Approx. 1.5 hours (Headset) Approx.
  • Page 147 11 Pro, iPhone 11, iPhone XS Max, iPhone XS, iPhone XR, iPhone X, iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone 5s, iPod touch (7th generation), iPod touch (6th generation) (As of December 2021) 5-031-118-11(1) Copyright 2022 Sony Corporation...

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