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Sony INZONE H5 Help Manual

Wireless gaming headset
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Help Guide
Wireless Gaming Headset
INZONE H5
Model: YY2976
Let's start to use
Connecting the USB transceiver properly
Set the slide switch of the USB transceiver correctly according to the connected device, and then
insert the USB transceiver into the USB port.
When connected to a computer: Set the slide switch to "PC"
When connected to a PS5™: Set the slide switch to "PS5"
Turning on the headset
Press and hold the
twice. The headset is turned on.
(power) button for about 2 seconds or more until the indicator (white) flashes
1

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Summary of Contents for Sony INZONE H5

  • Page 1 Help Guide Wireless Gaming Headset INZONE H5 Model: YY2976 Let’s start to use Connecting the USB transceiver properly Set the slide switch of the USB transceiver correctly according to the connected device, and then insert the USB transceiver into the USB port.
  • Page 2 To use all functions and improved performances Update the headset software and computer software “INZONE Hub” to the latest version. For details on “INZONE Hub”, refer to the following URL. https://www.sony.net/inzonehub-support To prevent burning or malfunction due to getting wet The headset is not waterproof.
  • Page 3 Checking the remaining battery charge Turning on the headset Turning off the headset Using by connecting to a game console Connecting the headset to a computer or PlayStation®5 What you can do while connected to a game console What you can do with PlayStation®5 Using the supplied headphone cable Customizing the headset Using “INZONE Hub”...
  • Page 4 Pairing cannot be done. Unable to connect to a game console (PC or PlayStation®5) The headset cannot be operated. Resetting or initializing the headset Resetting the headset Initializing the headset to restore factory settings Specifications Specifications 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 5 You can enjoy a voice chat while playing a game by connecting to a computer or PS5™ via wireless 2.4 GHz connection with the USB transceiver. You can also enjoy games and voice chat by connecting to a computer using the supplied headphone cable. 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 6 When you initialize the headset to restore to the factory settings after you change the language of the voice guidance, the language will also return to the factory settings. If the voice guidance is not heard after changing the voice guidance language or updating the software, turn the headset off and on again. 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 7 After opening the package, check that all of the items in the list are included. If any items are missing, contact your dealer. Numbers in ( ) indicate the item amount. Wireless Gaming Headset (1) USB Type-C® cable (USB-A to USB-C®) (1) Headphone cable (1) USB transceiver (YY2979) (1) Documents (1 set) 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 8 Help Guide Wireless Gaming Headset INZONE H5 Location and function of parts Headband (left) mark Boom microphone There is a boom microphone on the left unit. Built-in antenna An antenna for wireless communication with a USB transceiver is built into the headset.
  • Page 9 Lights up or flashes in white to indicate the power status and the connection status between the headset and the USB transceiver. USB transceiver: Slide switch Switches the headset connection to a computer or PS5. Connection indicator (white) Connect button Related Topic About the indicator Checking the remaining battery charge 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 10 Help Guide Wireless Gaming Headset INZONE H5 About the indicator You can check various statuses of the headset by the indicator. : Turns on in white / : Turns on in orange / -: Turns off Power status and wireless 2.4 GHz connection status Indicates with the (power) indicator.
  • Page 11 The wireless 2.4 GHz connection is established (lights up in white) Updating software - - - - - (repeatedly flashes slowly in white) Related Topic Checking the remaining battery charge Initializing the headset to restore factory settings 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 12 (left) mark on your left ear and the (right) mark on your right ear. There is a boom microphone on the (left) mark side. A: Boom microphone Adjust the position of the boom microphone so that it is near your mouth. 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 13 Help Guide Wireless Gaming Headset INZONE H5 Charging the headset The headset can be used either connected to an AC outlet with a USB AC adaptor or with the built-in lithium-ion rechargeable battery. Use the supplied USB Type-C cable to charge.
  • Page 14 USB Type-C cable, then charge once again within the charging temperature range. If the problem persists, consult your nearest Sony dealer. Ambient temperature exceeds the charging temperature range of 5 °C - 35 °C (41 °F - 95 °F).
  • Page 15 The available operating times of the headset with the battery fully charged are as follows: 2.4 GHz wireless connection Max. 28 hours The headset can be used for about 3 hours after 10 minutes of charging. 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 16 The remaining battery charge may not be properly displayed immediately after a software update or if the headset has not been used for a long time. In this case, repeatedly charge and discharge the battery multiple times to properly display the remaining battery charge. Related Topic About the indicator 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 17 Press and hold the (power) button for about 2 seconds or more. You will hear a notification sound indicating that the headset is turned on. (power) indicator (white) flashes twice. Related Topic Turning off the headset 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 18 In the factory settings, when the following conditions continue for about 5 minutes, the headset turns off automatically. The wireless 2.4 GHz connection is terminated. The headset is not charging. This setting can be changed using “INZONE Hub”. Related Topic Turning on the headset 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 19 Help Guide Wireless Gaming Headset INZONE H5 Connecting the headset to a computer or PlayStation®5 Before starting the operation, make sure of the following: The computer or PS5™ is placed within 1 m (3.2 ft) of the headset. The headset is charged sufficiently.
  • Page 20 When connected to a computer, select the headset as the audio device. Audio output device such as games: ［INZONE H5 - Game］ Audio input/output device such as voice chat: ［INZONE H5 - Chat］ Note If the device does not recognize the headset microphone, make sure the slide switch of the USB transceiver is set correctly.
  • Page 21 Help Guide Wireless Gaming Headset INZONE H5 What you can do while connected to a game console When you connect the headset to a game console (computer or PS5™), you can do the following. Adjusting the volume You can adjust the volume to the desired level with the VOL (volume) –/+ dial.
  • Page 22 Some games may not support the GAME/CHAT (GAME/CHAT BALANCE) button. When using the game app and chat app on your computer, set the output destination of the game app to [INZONE H5 - Game] and the output destination of the chat app to [INZONE H5 – Chat] in the app settings.
  • Page 23 Turning off the microphone Note Be careful not to hit your eyes with the boom microphone when putting on, taking off or using the headset. 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 24 If the functions listed above cannot be used, make sure the slide switch of the USB transceiver is switched to the PS5 side. When the PS5 is not updated, the functions listed above may not be available. Update the system software of the PS5 to the latest version. 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 25 If connecting the headphone cable to the headset while it is turned on, the headset will turn off automatically. Related Topic What you can do while connected to a game console 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 26 Note When the audio output device of the computer is set to [INZONE H5 - CHAT], the sound settings are disabled. Check that it is set to [INZONE H5 - GAME]. When using the headphone cable, the “INZONE Hub” software cannot be used.
  • Page 27 Installing “INZONE Hub” Download the “INZONE Hub” software from the support site and install it on your computer. For details, refer to the following URL: https://www.sony.net/inzonehub-support Compatible OS: Windows 10 or later After installing, launch “INZONE Hub”. 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 28 Install the latest headset software using “INZONE Hub” to enjoy new functions or to resolve a certain number of issues with the headset. Always use the headset with the latest software installed. For details on the latest headset software and how to update the software, refer to the information on the support website. https://www.sony.net/inzonehub-support 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 29 Be careful not to hit your eyes with the boom microphone when putting on, taking off or using the headset. Earpads are consumables. If the earpads deteriorate or are damaged through long-term use and storage, contact your nearest Sony dealer. Cleaning the headset When the headset exterior is dirty, wipe it clean with a soft dry cloth.
  • Page 30 There is a risk that they may swallow small parts. Keep out of reach of infants after use. About the temperature rise While charging the headset, or when using the headset for a long time, the temperature of the headset may rise, but this is not a malfunction. 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 31 Help Guide Wireless Gaming Headset INZONE H5 To prevent burning or malfunction due to getting wet On waterproof performance of the headset The headset is not waterproof. If water or foreign matter enters the headset, this can result in burnout or malfunction.
  • Page 32 Putting the headset in a bag with a cold PET bottle. Spilling a drink while eating or drinking. If the headset gets wet, or water enters the headset If a wet headset is charged or turned on, this can result in burnout or malfunction. Position the headset upright and put a dry cloth under the headphone cable input jack and USB Type-C port until no more water comes out from the inside.
  • Page 33 A: Headphone cable input jack B: USB Type-C port 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 34 INZONE H5 Licenses This product contains software that Sony uses under a licensing agreement with the owner of its copyright. We are obligated to announce the contents of the agreement to customers under requirement by the owner of copyright for the software.
  • Page 35 “PlayStation” and “PS5” are registered trademarks or trademarks of Sony Interactive Entertainment Inc. Sony and INZONE are registered trademarks or trademarks of Sony Group Corporation or its affiliates. All other trademarks and registered trademarks are trademarks or registered trademarks of their respective holders.
  • Page 36 Wireless Gaming Headset INZONE H5 Customer support websites For customers in the U.S.A, Canada, and Latin America: https://www.sony.com/am/support For customers in European countries: https://www.sony.eu/support For customers in China: https://service.sony.com.cn For customers in other countries/regions: https://www.sony-asia.com/support 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 37 Initialize the headset. This operation resets volume settings, etc. to the factory settings. Look up information on the issue on the customer support website. If the operations above do not work, consult your nearest Sony dealer. Related Topic Charging the headset...
  • Page 38 Remove the headphone cable and turn on the headset. Reset the headset. Initialize the headset. Related Topic Charging the headset Checking the remaining battery charge Resetting the headset Initializing the headset to restore factory settings 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 39 It is recommended to charge in a place with an ambient temperature between 15 °C and 35 °C (59 °F - 95 °F). Efficient charging may not be possible beyond this range. Reset the headset. Initialize the headset. Related Topic Charging the headset Resetting the headset Initializing the headset to restore factory settings 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 40 If the problem is not improved even after restarting the computer or PS5 and trying the USB connection procedure again, connect the headset to an AC outlet to charge it. Related Topic Charging the headset Resetting the headset Initializing the headset to restore factory settings 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 41 It is recommended to charge in a place with an ambient temperature between 15 °C and 35 °C (59 °F - 95 °F). Efficient charging may not be possible beyond this range. If the problem persists, consult your nearest Sony dealer.
  • Page 42 PS5. Make sure that the output setting of the computer is set to [INZONE H5 - Game] or [INZONE H5 - Chat]. Make sure the in-game output setting is set to [INZONE H5 - Game] or [INZONE H5 - Chat].
  • Page 43 Resetting the headset Initializing the headset to restore factory settings 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 44 Help Guide Wireless Gaming Headset INZONE H5 Sound skips frequently, noise can be heard, distorted sound, and echoes can be heard by the other party While connected to a game console (computer or PS5™) via a USB transceiver Under the following conditions, noise or audio dropout may occur, or the connection may be disabled.
  • Page 45 A: Built-in antenna Related Topic Resetting the headset Initializing the headset to restore factory settings 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 46 Adjust the GAME/CHAT (GAME/CHAT BALANCE) button to the chat side. Make sure that the microphone setting is set to [INZONE H5 - Chat] in the sound settings of the computer. When connected to a computer, adjust the microphone volume with “INZONE Hub”.
  • Page 47 When pairing is complete, a notification sound is emitted from the headset and the connection indicator (white) on the USB transceiver lights up. Reinsert the USB transceiver. Reset the headset. Initialize the headset. Related Topic Resetting the headset Initializing the headset to restore factory settings 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 48 Remove the USB transceiver and reconnect it. Turn on the computer or PS5. Reset the headset. Initialize the headset. Related Topic Connecting the headset to a computer or PlayStation®5 Resetting the headset Initializing the headset to restore factory settings 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 49 The headset cannot be operated. Reset the headset. If the headset does not operate properly even if you reset the headset, initialize the headset. Related Topic Resetting the headset Initializing the headset to restore factory settings 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 50 Help Guide Wireless Gaming Headset INZONE H5 Resetting the headset If the headset cannot be turned on or cannot be operated even when it is turned on, reset the headset. Connect the headset to an AC outlet. Use the supplied USB Type-C cable and a commercially available USB AC adaptor.
  • Page 51 The pairing information and other settings are retained. If the headset does not operate correctly even after resetting, initialize the headset to restore factory settings. Related Topic Initializing the headset to restore factory settings 5-051-699-11(1) Copyright 2023 Sony Corporation...
  • Page 52 When initializing is complete, the (power) indicator (white) flashes 4 times. This operation resets volume settings, etc. to the factory settings. If the headset does not operate correctly even after initializing, consult your nearest Sony dealer. Related Topic Resetting the headset...
  • Page 53 Help Guide Wireless Gaming Headset INZONE H5 Specifications Headset Power source: DC 5 V (Using a commercially available USB AC Adaptor) Using built-in lithium-ion batteries (Product Operation Power: DC 3.85 V) Operating temperature: 0 °C to 40 °C (32 °F to 104 °F) Charging time: Approx.
  • Page 54 The actual range will vary depending on factors such as obstacles between devices, magnetic fields around a microwave oven, static electricity, reception sensitivity, antenna’s performance, operating system, software application, etc. Design and specifications are subject to change without notice. 5-051-699-11(1) Copyright 2023 Sony Corporation...

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Yy2976