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LG GW620 User Manual

The first android phone, 5-line qwerty keypad
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Download this manual See also: Service Manual, User Manual
General Inquiries
<LG Customer Information Center>
0844-847-5847 or +44-844-847-5847
* Make sure the number is correct before making a call.
User Guide
GW620
ENGLISH
P/N : MMBB0359337 (1.1) H

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Table of Contents

Troubleshooting

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Summary of Contents for LG GW620

  • Page 1 General Inquiries <LG Customer Information Center> 0844-847-5847 or +44-844-847-5847 * Make sure the number is correct before making a call. User Guide GW620 ENGLISH P/N : MMBB0359337 (1.1) H...
  • Page 2 This device uses non-harmonised frequency and is intended for use in all European countries. WiFi (WLAN) The WLAN can be operated in the EU without restriction indoors, but cannot be operated outdoors in France. Bluetooth QD ID B015891...
  • Page 3 Some of the contents of this manual may not apply to your phone depending on your phone’s software or your service provider. This handset is not recommended for the visually impaired because of its touch- screen keypad. GW620 GW620 User Guide...
  • Page 4 Congratulations on your purchase of the advanced and compact GW620 phone by LG, designed to operate with the latest digital mobile communication technology. Disposal of your old appliance When this crossed-out, trash bin symbol is attached to a product, the product is subject to European Directive 2002/96/EC.

  • Page 5: Table Of Contents

    Installing the SIM and battery ..11 Charging your phone ...14 Memory card ...15 Your home screen ...17 Touch screen tips... 17 Get in touch with your GW620 ... 17 Unlocking the screen ... 17 Annunciator ... 18 Touch screen ... 18 Opening Applications ... 19 Proximity sensor ...
  • Page 6 Using the advanced settings ... 56 Changing the image size ... 58 Choosing a color eff ect ... 58 Viewing your saved photos ... 58 LG GW620 | User Guide Video camera ...59 Getting to know the viewfi nder 59 Shooting a quick video ...
  • Page 7 Trimming the length of the video ... 68 Selecting Transition style ... 68 Adding subtitles ... 68 Adding edit eff ects ... 69 Grabbing a frame ... 69 Adding dubbing to your video ... 69 Multimedia...70 Timeline view... 70 My images options menu ... 71 Sending a photo ...
  • Page 8 Date and time ... 87 Locale and text ... 87 About phone ... 87 DivX VOD registration... 87 Wi-Fi ...88 Software update ...90 Accessories...91 Guidelines for safe and effi cient use ...94 Trouble Shooting ...100 LG GW620 | User Guide...

  • Page 9: Getting To Know Your Phone

    Getting to know your phone Stereo earphone connector Power/Lock key Turns the phone on/off. Earpiece Sensor window Back key • Press once to return to the previous screen. Menu key Press this key to check which options are available in the application.
  • Page 10 • During a call: earpiece volume. • When playing a track: controls volume continuously. LG GW620 | User Guide SD card cap Music key • Go to Music directly. Camera key • Press and hold...

  • Page 11: Internal View

    Internal view SIM card socket Camera lens Flashlight Memory card socket Battery cover Battery...
  • Page 12 Change the text input mode (uppercase/lowercase) Symbol key • Enters symbol characters LG GW620 | User Guide Enter key Clear key • Clears a character each time it is pressed. Hold the key down to clear all entries.

  • Page 13: Installing The Sim Card And Battery

    Installing the SIM card and battery Remove the battery cover Use your thumbnail to open the battery release button on the bottom of the phone, then lift off the battery cover. Remove the battery Hold the top edge of the battery, then lift it away from the battery compartment.

  • Page 14: Installing The Sim And Battery

    Slide the SIM card into the SIM card holder. Make sure the gold contact area on the card is facing downwards. To remove the SIM card, gently push it until it clicks. Gently pull it out. LG GW620 | User Guide...
  • Page 15 Install the battery First, insert the top of the battery into the upper part of the battery compartment. Make sure that the battery contacts align with the phone’s terminals. Press the bottom of the battery down until it clicks into place.

  • Page 16: Charging Your Phone

    Charging your phone Slide back the cover of the charger connector on the side of your GW620. Insert the charger, and plug it into an electrical outlet. Your GW620 must be charged until you can see NOTE: The battery must be fully charged initially to improve battery lifetime.

  • Page 17: Memory Card

    Also, you can only download files from the Web when you have an SD memory card inserted. NOTE: When you remove an SD memory card from the GW620, choose Settings > SD Card & Phone Storage. Touch Unmount SD Card for safe removal.
  • Page 18 NOTE: If there is content on your memory card, the folder structure may be different after formatting since all the files will have been deleted. LG GW620 | User Guide Transferring your contacts To transfer your contacts from your SIM to your phone:...

  • Page 19: Your Home Screen

    • Whenever your GW620 is not in use, it will return to the lock screen. Get in touch with your GW620 The user interface is based on two types of home screens. To toggle between the home screens, just swipe your finger quickly over the display from left to right or from right to left.

  • Page 20: Annunciator

    Bluetooth status as well as other notifications. LG GW620 | User Guide Touch screen The controls on the GW620 touch screen change dynamically depending on the task you are performing. On some screens, you can scroll up and down, or flick left to right.

  • Page 21: Opening Applications

    Flicking left & right Flicking up & down Opening applications To open any application, simply touch its icon. Proximity sensor When receiving and making calls, this sensor automatically turns the backlight off and locks the touch keypad by sensing when the phone is near your ear.

  • Page 22: Set Default Home Setting

    Your Home screen Set the default Home The GW620 includes Android Home and LG Home. You can set other Home screens as the default. After you set a default Home screen, whenever you touch , you return to the default screen.
  • Page 23 From Android Home: In Menu, touch and hold an icon to add it to the Home screen. From LG Home: In Menu, touch and hold an icon, then drag it to . To remove newly added shortcuts from the Home screen, touch and hold the icon, then drag it to...

  • Page 24: Lg Home

    Call. Touch to access the Messaging menu. Here, you can create a new SMS message. LG GW620 | User Guide Touch to open your contacts. To search for the number you want to call, enter the name of the contact using the keypad.

  • Page 25: Application

    Folder. You will see a new folder on the Home screen. To delete it, touch and hold the folder, then drag it to If you select Wallpapers, you can set wallpaper from Gallery or Wallpaper Gallery. NOTE: Android Home and LG Home provide this function. Returning to your previous application Touch and hold...

  • Page 26: Android Home

    Your Home screen Android Home Use Google search on your Home screen. Touch , then you can see the entire menu. LG GW620 | User Guide...

  • Page 27: Communication

    Communication Icon Description Touch to access Browser. Touch to open your contacts. You can also create new contacts and edit existing ones. Touch to display the touch-dialing pad, which lets you make a call. Touch to access the Email menu. Check your email and write a new email.

  • Page 28: Multimedia

    Touch to listen to the radio. To collect, organize and sort picture and video files on a memory card. Touch to open Media Player. Touch to enter the Music menu directly. Touch to edit your video files. LG GW620 | User Guide...

  • Page 29: Utilities

    Touch to perform basic arithmetic calculations, such as addition, subtraction, multiplication, and division. Touch to access Quickoffice. Touch to record voice memos and other audio files. Touch to adjust the general settings of your GW620. Touch to choose your default Home setting.

  • Page 30: Google

    Use Google Talk to communicate with other people through instant messaging. Touch to access Android Market. Access Applications, Games, Search, and your My Downloads folder. Use the online video streaming service view videos uploaded by others. LG GW620 | User Guide...

  • Page 31: Downloads

    Downloads Here, the applications you downloaded from Market and other newly installed applications will be added. Icon Description Touch to Install a Java game and application.

  • Page 32: Viewing The Status Bar

    [Status bar] Icon Description No SIM card No signal Wi-Fi is on Wired headset Call forward Call hold LG GW620 | User Guide Icon Description Speakerphone Call mute Missed call Bluetooth on Bluetooth connected System warning...
  • Page 33 Icon Description Data in Data out Data in and out USB to PC Download Upload GPS is acquiring GPS is on Service message Setting message...

  • Page 34: Calls

    To end a call, touch End Call. TIP! To enter “+” to make international calls, hold down . Using the QWERTY keypad, press and hold the “0” key. LG GW620 | User Guide Calling your contacts Touch to open your Contacts. Scroll through the contact list...

  • Page 35: In-Call Options

    In-call options Bluetooth – Transfer call audio to Bluetooth. Speaker – Touch to turn the speakerphone on. Mute – Touch to turn the microphone off so the person you are talking to cannot hear you. Hold – Touch to put a call on hold. –...

  • Page 36: Adjusting Call Volume

    If there is no active call, it will end the Hold call. To end all calls at the same time, touch End Call. LG GW620 | User Guide NOTE: You will be charged for each call you make. Turning on DTMF...

  • Page 37: Call Settings

    Call settings Select Fixed Dial Number to turn on and compile a list of numbers that can be called from your phone. You’ll need your PIN 2 code, which is available from your operator. Only numbers within the fi xed dial list can be called from your phone.

  • Page 38: Additional Call Setting

    Call Waiting – During a call, notify me of incoming calls. Voice Clarity – Remove noise and make reception clearer. Network operators Search networks, and select one automatically. LG GW620 | User Guide...

  • Page 39: Contacts

    Contacts Searching for a contact There are two ways to search for a contact: On the Home screen On the Home screen, touch to open your Contacts. Touch Search Contacts and enter the contact name using the keypad. TIP! To search by group, touch the Contacts tab at the top of the screen and select Groups.

  • Page 40: Favorite Contacts

    . Touch Add Contact. Choose your favorite contacts from the contact list. You can call, send a message to, or edit any favorite contact. LG GW620 | User Guide Calls will start automatically; you don’t have to touch Voice Call. Creating a group On the Home screen, touch , then touch Groups.

  • Page 41: Other Contact Options

    Search, New Contact, Delete Contacts, Send Message, Edit Sync Groups, and SIM Contacts. If you choose Import Contacts, the GW620 will import contacts from your SIM card. NOTE: To check SIM contacts, press the Menu key on the Contact screen.

  • Page 42: Messaging

    Messaging Messaging Your GW620 combines SMS and MMS into one intuitive, easy-to- use menu. There are two ways to enter the messaging center: On the Home screen, touch scroll to Messaging on the Communication tab. Sending a message Touch , then touch New Message to open a blank message.

  • Page 43: Entering Text

    Entering text Keypad Touch to turn on T9 predictive text. Touch to change the writing language. Tap to change between the number, symbol, and text keypads. Touch and hold to view the Editor Settings, Writing Language, Input Method, and User Dictionary. to scroll through the different keyboards in each text entry mode (e.g., uppercase or...

  • Page 44: T9 Predictive

    Messaging NOTE: If you changed the LG IME setting, (Settings Locale & Text > Text Settings), the Show key mode is not available, and you can only input special letters using the QWERTY keypad. T9 predictive text In T9 mode, you will see...
  • Page 45 You can display LG IME settings Press once, then press Or press twice, then press Or press and hold press simultaneously. Display the symbol pop-up menu. Press once, then press Or press twice, then press Or press and hold , then press simultaneously.

  • Page 46: Setting Up Your Email

    Setting up your email Keep in touch while on the move by using your GW620 to send emails. It’s quick and simple to set up a POP3 or IMAP4 email account. Touch Email on the Communication tab.

  • Page 47: Sending An Email Using Your New Account

    See “Change Your Email Settings” to learn how to check automatically. To check manually: Touch Email. Then touch the account you want to use. Choose Refresh, and your GW620 will then connect to your email account and retrieve your new messages.

  • Page 48: Changing Your Email Settings

    Email Address – Your email address. Email Check Frequency – Set how often to check for new emails. LG GW620 | User Guide Truncate Messages At – Download options for email retrieval. Number Of Emails To Display – Number of emails to display in the email list.

  • Page 49: Threaded Box

    When writing a new message, press the Menu key, then choose Insert Smiley. Changing your SMS settings Your GW620 message settings are predefined, so you can send messages immediately. You can change the settings based on your preferences. , then press the Menu Touch key.

  • Page 50: Changing Your Mms Settings

    Messaging Changing your MMS settings Your GW620 message settings are predefined, so you can send messages immediately. You can change the settings based on your preferences. , then press the Menu Touch key. Touch You can make changes to the following: Delivery Report –...

  • Page 51: Changing Your Other Settings

    Social network services (SNS) Manage your social network service settings using the GW620. You can view your friends’ updates and update your own Facebook status. Select SNS, then touch Add Account. Add communities from...

  • Page 52: Moxier Mail

    You can go to a friend’s community website, send SNS messages, or save profiles as contacts. LG GW620 | User Guide Message This will display all your SNS messages. On the first page of SNS, you can change the update time setting.
  • Page 53 NOTE: If your information is incorrect, you will get an error message. Please try again after entering the correct information. If you get the error message again, contact your server administrator for more information. Moxier Mail Moxier Mail provides convenient access to all Exchange protocol features.

  • Page 54: Moxier Sync

    When accepting a meeting invitation, it automatically adds the meeting as an event in the Event list. LG GW620 | User Guide Moxier Sync Moxier Sync is a sync manager that provides options for sync and settings for Moxier Mail, Contacts, Calendar, and Tasks.

  • Page 55: Camera

    You must insert a memory card fi rst to take a picture. If you do not insert a memory card, you cannot save the picture you took. GW620 supports up to 32 GB. TIP! You can close all the shortcut options to give a clearer viewfi nder screen.

  • Page 56: Taking A Quick Photo

    Press the capture button and hold it down. TIP! Face tracking This automatically detects and focuses on human faces to help you take clearer pictures. LG GW620 | User Guide Once you’ve taken the photo Your captured photo will appear on the screen.

  • Page 57: Using The Flash

    Touch to take another photo immediately. Your current photo will be saved. Touch to view a gallery of your saved photos. Using the flash The default flash setting is auto, but there are other options. Select on the left side of the viewfinder to enter the flash submenu.

  • Page 58: Taking A Continuous Shot

    Super Fine, Fine, and Normal. The finer the quality, the sharper the photo. However, the file size will increase as a result, which means you’ll be LG GW620 | User Guide able to store fewer photos in the memory. White Balance – Choose...
  • Page 59 Scene Mode – Choose from Auto, Portrait, Landscape, Sports, and Night. Color Effect – Choose a color tone for your new photo. Focus – Choose Auto or Manual. Face – Select how the camera focuses. Choose between None, Tracking, or Smile Shot. None –...

  • Page 60: Changing The Image Size

    Preview menu. Select a pixel value from the six options. (5 Mega, 3 Mega, 2 Mega, 1 Mega, VGA, QVGA) LG GW620 | User Guide Choosing a color effect Using the viewfinder, touch in the upper-left corner. Select Color Effect from the Preview menu.

  • Page 61: Video Camera

    Video camera Getting to know the viewfinder Settings – Touch this icon to open the Settings menu. See “Using the Advanced Settings” on page 61 for details. Flash Status – Set or turn off the fl ash. Exposure – See “Adjusting the Exposure” on page 62. Zoom –...

  • Page 62: Shooting A Quick Video

    Touch on the screen to stop recording. LG GW620 | User Guide After shooting a video A still image representing your video will appear on the screen. Send...

  • Page 63: Adjusting The Exposure

    Touch to view the saved videos and picture gallery. Adjusting the exposure The exposure defines the difference between light and dark areas in an image. A low contrast image will appear foggy, whereas a high contrast image will appear much sharper. Touch Slide the exposure indicator along the bar, towards...

  • Page 64: Changing The Video Image Size

    Select a pixel value: 320 x 240 – Smaller image size, and therefore a smaller file size. This is ideal for saving memory. LG GW620 | User Guide 176 x 144 – Smallest image size, and therefore the smallest file size.

  • Page 65: Watching Your Saved Videos

    Watching your saved videos In the viewfinder, touch Your gallery will appear on the screen. Touch a video once to bring it to the front of the gallery. It starts to play automatically.

  • Page 66: Your Photos And Videos

    To adjust the volume of a video while it is playing, use the volume keys on the left side of the phone. LG GW620 | User Guide Setting a photo as wallpaper Touch the photo you want to set as wallpaper to open it.

  • Page 67: Rotating Your Photo

    Crop – Crop your photo. Choose a square or circular crop area, then move your finger across the screen to select the area. Tuning – This helps you adjust a picture using automatic color, brightness, and so on. Effect – Touch to apply the effect options to a photo.

  • Page 68: Adding Text To A Photo

    On the editing screen, touch You can apply any of the various options to the photo. To undo an effect, simply touch LG GW620 | User Guide Cropping a photo On the editing screen, touch Choose the shape you want to use to crop the picture.

  • Page 69: Adding Frames

    Balance your photo’s color. Adjust the saturation of your photo. Adjust your photo’s sharpness. Denoise. Adding frames On the editing screen, touch Touch a frame. Touch to check the whole frame. Adding clipart Touch on the editing screen. Touch , then select clipart.

  • Page 70: Editing Your Videos

    Touch Apply only to apply the currently selected transition. Choose Apply To All to apply the currently selected transition to all video files in the storyboard. LG GW620 | User Guide Adding subtitles Open the video you want to edit. Select...

  • Page 71: Adding Edit Effects

    Adding edit effects Open the video you want to edit. Select , then select Edit Select an effect to add to the photo. Grabbing a frame Capture a picture from the video. Open the video you want to edit. Select , then and Edit select...

  • Page 72: Multimedia

    Or connect to Contacts to match the photo with the contact. Timeline view GW620 Gallery provides a timeline view of your photos and videos. On the left side of the screen, the date you took your photos will be displayed, from oldest to newest.

  • Page 73: My Images Options Menu

    My Images options menu Select a photo, then touch and hold to see the available options. Sending a photo To send a photo, touch and hold the photo you want. Select Share. Choose Email or Messaging. When you choose Email or Messaging, your video will be attached to a message, then you write and send the...

  • Page 74: Media Player

    Watching a video Select Media Player on the Multimedia tab. Select a video to play. TIP! The GW620 supports DivX video playback to ensure greater content availability. Press the Menu key, then select Music. You can play songs, categorize songs by Album and Artist, or create a Playlist.

  • Page 75: Music Movie

    You must touch the video. – Touch to select all the files, but the maximum is 32 files. – Touch to deselect all the files. 25/32 – This shows the selected file number. Touch to go to the next step. Music Movie first to edit Flip left and right to check...

  • Page 76: Auto Cut

    Touch video. Go to the next step. Touch video file. Touch Playing a game The GW620 provides a number of games. You can download more games from Market. Touch the Launch button to launch a game or an application.

  • Page 77: Transferring Files Using Usb Mass Storage Devices

    Web. Transferring files using USB mass storage devices To transfer files using USB devices: Connect the GW620 to a PC using a USB cable. Choose Settings > SD Card & Phone Storage > Activate Mass Storage Only.

  • Page 78: Playing A Song

    Using the radio Your LG GW620 has a built-in FM radio so you can tune in to your favorite stations and listen on the go.

  • Page 79: Resetting Channels

    You can store up to 48 channels on your phone. To tune in automatically Select FM Radio. Press the Menu key. Touch Auto Scan, then touch Yes. Assign the stations found to channel numbers by selecting Set, Skip, or Stop. NOTE: You can also manually tune in to a station using the wheel displayed next to the...

  • Page 80: Google Applications

    GW620. Google Maps Check your current location and traffic and receive directions to your destination. The GW620 must be connected to Wi-Fi or 3G/GPRS. NOTE: Google Maps does not cover all cities and countries. NOTE: While viewing Street View...

  • Page 81: Google Talk

    Press the Menu key, then touch Refresh to send or receive new emails and to synchronize your emails with your Gmail account on the Web. Google Talk Google Talk is Google’s instant messaging program. It lets you communicate with other people who also use Google Talk.

  • Page 82: Utilities

    Touch to turn on the alarm, and set the time you want the alarm to sound. After you set the time, the GW620 will let you know how much time is left before the alarm sounds. Choose a ringtone, and turn on Vibrate, if you want.

  • Page 83: Quickoffice

    Quickoffice You can manage and view document files. The supported file types are PDF, DOC, TXT, XLS, and ZIP. Choose Memory Card. You can see the files and folder list. If you choose Recent Documents, files you recently viewed will be displayed. Touch and hold any file, and the options Rename, Properties, and Delete will...

  • Page 84: The Web

    You will move to the website. NOTE: Additional charges apply when connecting to these services and downloading content. Check data charges with your network provider. LG GW620 | User Guide Using the Web tool bar Touch to open the toolbar. Touch to refresh the Web page.

  • Page 85: Using Options

    Using options Press the Menu key to view options. Go – Enter a Web address and go to that page. Exit – Close Browser. Find Page – Marks all the letters you enter. Select Text – Touch and select the lines you want to copy. You can paste it to any input box.

  • Page 86: Changing Web Browser Settings

    Changing Web browser settings Select Menu, then select More > Settings. Or press You can change the page layout (e.g., text size, text encoding), change the home page, manage cache, cookie, and security settings, and so on. LG GW620 | User Guide...

  • Page 87: Settings

    Settings Press the Menu key, then select Settings. Or touch Wireless controls Here, you can manage Wi-Fi and Bluetooth. Also, set Airplane Mode and Mobile Networks. Wi-Fi – Turn on Wi-Fi Wi-Fi settings – Set Network notification, or add a Wi-Fi network.

  • Page 88: Data Synchronization

    – Touch to turn Luminance Sensor Mode on. Brightness – Adjust the brightness of the screen after you turn off Luminance Sensor Mode. LG GW620 | User Guide Screen Timeout – Set the time for screen timeout. Data synchronization Select which applications are synchronized.

  • Page 89: Applications

    Applications You can manage applications and set up quick launch shortcuts. Unknown Sources – Default setting to install non-Market applications. Quick Launch – Set keyboard shortcuts to launch applications. Choose to view default quick launch applications and set other quick launch applications. Manage Applications –...

  • Page 90: Wi-Fi

    Wi-Fi is faster and has a greater range than Bluetooth wireless technology. It allows fast emailing and Internet browsing. NOTE: The GW620 supports WEP and WPA-PSK/2 security. If your Wi-Fi service provider or network administrator sets encryption for network security, fill in the key in the pop-up window.
  • Page 91 To set up a connection in some wireless networks with MAC filters, you may need to enter the MAC address of your GW620 into the router. You can find the MAC address in the following user interface: Settings > Wireless controls >...

  • Page 92: Software Update

    Software update Software update LG Mobile Phone Software Update Program For more information on installing and using this program, please visit http://update. lgmobile.com. This feature allows you to update your software to the latest version quickly and conveniently over the Internet without visiting our service center.

  • Page 93: Accessories

    (Items described below may be optional.) Charger Battery Stereo headset NOTE: • Always use genuine LG accessories. • Failure to do this may invalidate your warranty. • Accessories may vary in different regions. Data cable Connect your GW620 and PC.
  • Page 94 Ambient Temperatures Max: +55°C (discharging), +45°C (charging) Min: -10°C LG GW620 | User Guide...
  • Page 95 LG Electronics Inc. LG Twin Towers 20, Yeouido-dong, Yeongdeungpo-gu, Seoul, Korea 150-721 GSM 850 / E-GSM 900 / DCS 1800 / PCS 1900 Quad Band and WCDMA Terminal Equipment GW620 R&TTE Directive 1999/5/EC EN 301 489-01 V1.6.1, EN 301 489-07 V1.3.1 EN 301 489-17 V1.2.1, EN 301 489-19 V1.2.1, EN 301 489-24 V1.4.1...

  • Page 96: Guidelines For Safe And Effi Cient Use

    Radio wave exposure and Specific Absorption Rate (SAR) information This mobile phone model GW620 has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins...
  • Page 97 Product care and maintenance WARNING Only use batteries, chargers, and accessories approved for use with this particular phone model. The use of any other types may invalidate any approval or warranty applying to the phone, and may be dangerous. • Do not disassemble this unit.
  • Page 98 Do not use your mobile phone near medical equipment without requesting permission. Avoid placing the phone over pacemakers, for example, in your breast pocket. LG GW620 | User Guide • Some hearing aids might be disturbed by mobile phones. •...
  • Page 99 • When your vehicle is equipped with an air bag, do not obstruct with installed or portable wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance. • If you are listening to music while on the go, please make sure the volume is at a reasonable level so you are...
  • Page 100 Unlike other battery systems, there is no memory effect that could compromise the battery’s performance. • Use only LG batteries and chargers. LG chargers are designed to maximize battery life. • Do not disassemble or short- circuit the battery pack.
  • Page 101 Please recycle when possible. Do not dispose of in household waste. • If you must replace the battery, take it to the nearest authorized LG Electronics service point or dealer for assistance. • Always unplug the charger from the wall socket after...

  • Page 102: Troubleshooting

    Dialing error Calls not New SIM card available inserted, charge limit reached LG GW620 | User Guide Possible solutions Make sure the SIM card is correctly inserted. Move closer to a window or into an open area. Check the service provider coverage map.
  • Page 103 Check the battery contacts, and clean them if necessary. Plug in to a different outlet, or check the voltage. If the charger does not warm up, replace it. Only use original LG accessories. Replace battery. Reconnection to another service provider is automatic.

  • Page 104: Troubleshooting

    Troubleshooting Possible Message causes The Fixed Dial Number not Number function permitted is on. LG GW620 | User Guide Possible solutions Check settings.

  • Page 105: Limited Warranty Statement

    Customer Service Department of LG. LG shall bear the cost of shipping the product back to the consumer after the completion of service under this limited warranty. (8) During the warranty period LG or its authorised service agent will repair or replace at LG’s sole discretion a defective product.
  • Page 106 (3) Breakage or damage to antennas unless caused directly by defects in material or workmanship. (4) A warranty repair if the Customer Service Department at LG or other agreed service agent was not notified by the consumer of the alleged defect or malfunction of the product during the applicable limited warranty period.

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