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Troubleshooting
Before requesting service, check the points listed below. If the problem persists,
contact your local Panasonic dealer.
Recorder
Starting up
Power does not come on.
Power gets turned off
automatically.
Operation
Cover cannot be opened.
Key cannot be removed
from lock.
Cover cannot be closed.
Control from Toughbook-
Arbitrator Front End
Software is not possible.
The unit does not respond
or another problem has
occurred.
Recorder was restarted
without performing a
reset.
34
• Check whether power cable is connected
correctly.
• Check whether a timer device is inserted in the
power supply for the recorder. Refer to the
installation manual and connect the timer
equipment correctly.
• Check the time lag setting between SIGNAL off
and recorder power-off. For details, see the
documentation of the Toughbook-Arbitrator
Front End Software.
• Are you using the supplied key?
• Is the cover closed? The key can only be
removed if the cover is closed.
• Is a P2 card inserted correctly in a P2 card slot?
• Is the EJECT button folded to the right?
• Is the supplied LAN cable (crossing type) being
used? Connect the recorder and the computer
on which the Toughbook-Arbitrator Front End
Software is running directly, not via a hub.
• Are the network settings on the computer
correct? Subnet mask of the recorder and that
of the computer must be the same. For details,
see the documentation of the Toughbook-
Arbitrator Front End Software.
• When you press and hold the REC button and
STOP button on the recorder simultaneously for
about 10 seconds, the recorder will restart.
Reset the computer after this.
• To reset the unit, hold down the REC button and STOP
button on the front panel together for about 10 seconds.
All LEDs go out for 1 - 2 seconds and then light
up for 1 - 2 seconds. Reset is now possible.
• If you remove the P2 card during P2 card
access (BUSY LED is lit), the P2 card slot may
become inoperative. In such a case, the
recorder automatically restarts itself, and the
card slot will become operative again.
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