4.5 Updating the BIOS ............................................................................................................................... 37
4.5.1 Available status ....................................................................................................................... 37
4.6 Updating the BMC Firmware ................................................................................................................ 43
4.6.1 Available status ....................................................................................................................... 43
6. Error Messages .............................................................................................................................................. 53
6.1 Error Indication by LED ........................................................................................................................ 54
6.2 POST Error Message ........................................................................................................................... 61
7.2 Collecting Event Logs .......................................................................................................................... 74
7.5 Collecting Memory Dump ..................................................................................................................... 77
8. Troubleshooting .............................................................................................................................................. 79
8.1 Problem of Powering on ....................................................................................................................... 80
8.3 Problem of Installing OS ...................................................................................................................... 82
8.4 Problem of Starting OS ........................................................................................................................ 84
8.7 Problem of OS Operation ..................................................................................................................... 88
8.11 Event Logs ........................................................................................................................................ 97
9. Windows System Recovery .......................................................................................................................... 103
10.1 Software Reset ................................................................................................................................ 104
10.2 Forced Shutdown ............................................................................................................................ 104
11. System Diagnostics .................................................................................................................................... 109
11.1 Tests ................................................................................................................................................ 109
12. Offline Tools ................................................................................................................................................ 113
12.1 Starting Offline Tools ....................................................................................................................... 113
1. Hard Disk Drive Operations .......................................................................................................................... 116
1.2.1
RDR (Rapid Disk Resync) ..................................................................................................... 119
1.2.2
Express5800/R310g-E4, R320g-E4, R320g-M4 Maintenance Guide (Windows)
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Contents