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About this Guide
Be sure to have the following information available before calling:
HP storage web site
The HP web site has the latest information on this product. Access storage at:
http://www.hp.com/country/us/eng/prodserv/storage.html. From this web site,
select the appropriate product or solution. You can also visit
http://www.hp.com/go/udo.
HP authorized reseller
For the name of your nearest HP authorized reseller:
8
Technical support registration or contract number (if applicable)
Product serial numbers
Product model names and numbers
Applicable error messages
Operating system type and revision level
Detailed, specific questions
HP StorageWorks Library & Tape Tools support ticket (if applicable)
In the United States, call 1-800-345-1518
In Canada, call 1-800-263-5868
Elsewhere, see the HP web site for locations and telephone numbers:
http://www.hp.com.
HP StorageWorks 700ux/1100ux Optical Jukebox Setup Guide
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