Related Manuals for HP E243d
Summary of Contents for HP E243d
- Page 1 Maintenance and Service Guide E243d model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
- Page 2 Standards Association (VESA) in the United States and other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
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Page 3: Table Of Contents
Table of Contents 1 Getting started ..............................1 Important safety information ........................1 Important service information and precautions ................... 1 RoHS (2002/95/EC) requirements......................... 2 General descriptions ............................ 2 Firmware updates ............................2 Before returning the repaired product to the customer ................2 2 Monitor features .............................. -
Page 5: Getting Started
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment. -
Page 6: Rohs (2002/95/Ec) Requirements
Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock. -
Page 7: Monitor Features
Audio-in microphone jack on rear and audio-out (headset) jack on side Up to 90 W DC power OUT port for charging your legacy HP notebook (USB Type-A notebooks only) USB Type-C upstream port for high-speed data and network, audio and video, and power delivery (up to 65 W) ... -
Page 8: Front Components
Front components To identify the components on the front of the monitor, use this illustration and table. Table 1-1: Front components and their descriptions Component Description Camera microphones Allow you to participate in a video conference. Camera light On: Camera is in use. Camera Transmits your image in a video conference. -
Page 9: Rear Components
Description DC Power IN connector Connects an AC adapter. Connects the DC power cord to an HP notebook computer to supply power DC Power OUT connector to the computer and, if needed, to charge the computer battery (up to 90 watts). -
Page 10: Locating The Serial Number And Product Number
Depending on the product, the serial number and product number are located on a label on the rear of the monitor or on a label under the front bezel of the monitor head. You might need these numbers when contacting HP for support. For worldwide models (except India):... -
Page 11: Illustrated Parts Catalog
Illustrated parts catalog To identify the monitor major components, use this illustration and table. Description MIDDLE_FRAME LENS RUBBER PAD SHIELD_USB MAINFRAME REAR_COVER LOGO HP size 72 stand-base ass'y INSULATING SHEET COVER_WEBCAM_FRONT BKT_IO COVER_WEBCAM_REAR SPRING Description... - Page 12 WIRE-CLIP -- SCREW P3 4（Middle frame/Panel) COVER_WEBCAM SCREW D3 6(Main board/Mainframe) HOLDER SCREW M3 6(BKT/REAR COVER&MAINFRAME/PANEL) SHIELD_IO SCREW -- 10(STAND-BASE ASSY/REAR COVER) SHIELD_MAINBOARD SCREW(BKT/REAR COVER)
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Page 13: How To Order Parts
You can purchase cables from the HP part store at https://partsurfer.hp.com/Search.aspx. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.com, select your country or region, and then follow the on-screen instructions. -
Page 14: Removal And Replacement Procedures
Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”... - Page 15 Before removing the RC, follow these steps: ▲ Prepare the monitor for disassembly. See Preparation for disassembly on page 10. Step Figure Description Lay the monitor on a flat, soft Preparation and and clean remove the stand- surface. Push the base ass'y button to remove the...
- Page 16 Disconnect the Disconnect the cables cables Remove the tape Remove the tape and remove the and remove the screws to screws to remove remove the USB the USB board board Remove the Remove the screws screws.
- Page 17 Remove the pins Remove the pins and remove the and remove the screws to screws to remove remove the SUB the SUB board board Remove the pins Remove the pins The Key Board...
- Page 18 Remove the screws to Remove the remove the Middle_Frame and Middle frame the Mainframe and the Mainframe Middle_Frame Middle_Frame The Mainframe The Mainframe...
- Page 19 Remove the screws to Remove the main remove the main board board, take off Main Board the pin The panel The panel...
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Page 20: Connector Repair
Remove the Remove the screws to remove screws to the Webcam remove the Module and the Webcam Module and the BKT Connector repair This procedure includes HDMI, DisplayPort and audio connectors. The connectors are on the main board (board part number CBPCLE5HPQA). The connectors identifiers are as follows: Connector Location... - Page 21 Main Board CN106 CN107 CN103 CN104 CN601 CN101 CN502 CN504 CN501 CN7802 CN7801 Before repairing connectors, follow these steps: ▲ Prepare the monitor for disassembly. See Preparation for disassembly on page 10. IMPORTANT: • Repair Condition: Connector repair is only for out of warranty. •...
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Page 22: Audio Connector Cn601
Audio connector CN601 Repair the audio connector: 1) Use a hot air gun to melt the solder on the pins. Pin solder with soldering iron and absorber. You can gently push down with the soldering iron once everything is molten to move the CN601 out of the through holes. -
Page 23: Dp Connector Cn504
3) Lift the CN502 connector from the PCB. 4) Place the new component on the PCB. Be sure that it matches the PCB footprint. 5) Solder the new component. DP connector CN504 Repair the DP connector: 1) Use a soldering iron and a desoldering pump to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins. -
Page 24: Type-C Connector Cn101
4) Place the new component on the PCB. Be sure that it matches the PCB footprint. 5) Solder the new component. USB TYPE-C connector CN101 Repair the USB-C connector: 1) Use a soldering iron and a desoldering pump to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins. -
Page 25: Ac Socket Sw7801 Cn7801 Cn7802
3) Lift the CN501 connector from the PCB. 4) Place the new component on the PCB. Be sure that it matches the PCB footprint. 5) Solder the new component. AC socket CN7801, CN7802 Repair the AC Socket port connector: 1) Use a soldering iron and a desoldering pump to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins. -
Page 26: Lan Port Cn107
5) Solder the new component. LAN port CN107 Repair the LAN port connector: 1) Use a soldering iron and a desoldering pump to remove as much solder as possible from the pin. -
Page 27: Function Test
2) Use a hot air gun to melt the solder on the pins. 3) Lift the CN107 connector from the PCB. 4) Place the new component on the PCB. Be sure that it matches the PCB footprint. 5) Solder the new component. Function test After repair, be sure to confirm that all functions are working. - Page 28 computer’s on-board video sources. Image appears blurred, Brightness setting is too low. Open the OSD menu, and select Brightness to adjust the brightness indistinct, or too dark. scale as needed. “Check Video Cable” is Monitor video cable is disconnected. Connect the appropriate video signal cable between the displayed on the computer and monitor.