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Self Diagnosis Supported model HISTORY INFORMATION FOR THE FOLLOWING MANUAL: SERVICE MANUAL LEVEL CONFIDENTIAL NSZ-GS7/GX70 ORIGINAL MANUAL ISSUE DATE: 6/2012 NSG-MR5D/MR5E/MR5F/MR5U Version Date Subject 6/8/2012 Original Manual Release Date 6/21/2012 Reissue entire manual. 7/13/2012 Corrected screw type for Screw M2.0 x L2.5-J. Replaced page 13 & 21.
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Self Diagnosis Supported model SERVICE MANUAL LEVEL CONFIDENTIAL NSZ-GS7/GX70 NSG-MR5D/MR5E/MR5F/MR5U NSZ-GS7 NSG-MR5U Network Media Player 9-883-890-53...
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MODEL LIST MODEL DESTINATION MODEL DESTINATION NSZ-GS7 NSZ-GX70 NSZ-GS7 CANADA NSZ-GS7 NSZ-GS7 BRAZIL NSZ-GS7 MEXICO NSZ-GS7 9-883-890-53...
MS Board Schematic (6 of 18) ...............41 Overall Wire Dressing ................17 MS Board Schematic (7 of 18) ...............42 Antenna Cable Wire Dressing ..............18 MS Board Schematic (8 of 18) ...............43 Exploded View .....................21 MS Board Schematic (9 of 18) ...............44 Cables ......................22 NSZ-GS7/NSZ-GX70...
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MS Board Schematic (15 of 18) .............50 MS Board Schematic (16 of 18) .............51 MS Board Schematic (17 of 18) .............52 MS Board Schematic (18 of 18) .............53 UR Board Schematic ................56 Appendix A: Encryption Key Components ..........A-1 NSZ-GS7/NSZ-GX70...
Ne les remplacer safety. These components are identified with shading and ! mark on the que par des composants Sony dont le numero de piece est indique dans le schematic diagrams, exploded views, and the parts list. It is essential that present manuel ou dans des supplements publies par Sony.
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The AC leakage from any exposed metal part to earth ground and from all exposed metal parts to any exposed metal part having a return to chassis, must not exceed 0.5 mA (500 microamperes). Leakage current can be measured by any one of three methods. Figure B. Checking for earth ground. NSZ-GS7/NSZ-GX70...
For details on USB devices that can be connected to the player, see “Help Guide” (http://www.sony.net/helpguide/r/networkplayer/). Bluetooth pro les are standardized according to the purpose of the Bluetooth device. Alkaline batteries. Do not use manganese or lithium batteries when replacing old batteries. NSZ-GS7/NSZ-GX70...
SECTION 1 - TROUBLESHOOTING FLOW CHART START Is Remote Does the Power LED Commander working Remote Error stay on when the set is properly? No Power switched on ? Is the Power LED Is the network blinking ? Power LED Blinking connection OK? Network Error Is the Picture and Is the USB Sound OK ? No Picture /No Sound functioning OK? USB Error Is the IR Blaster IR Blaster Error NSZ-GS7/NSZ-GX70...
SECTION 1 - TROUBLESHOOTING NO POWER No Power Symptom improvement Replace G Board Switching Regulator (G Board) Symptom improvement Swap wire harness between the MS Board Wire Harness and the G Board MS Board NSZ-GS7/NSZ-GX70...
7 BLINKS - TEMPERATURE ERROR 7 Blinks 2 Blinks Symptom improvement Replace Are the settings OK? G Board Set to another Switching Regulator Temperature, location, etc. (G Board) Ventilation, etc. Symptom Replace Check assembly of improvement Replace wire harness MS Board Switching Regulator MS Board heat sink, thermal Wire Harness between the MS Board (G Board) pads, shield, screws and the G Board Symptom Symptom improvement improvement MS Board G Board Assembly Error NSZ-GS7/NSZ-GX70...
SECTION 1 - TROUBLESHOOTING 10 BLINKS - GOOGLE TV BOOT-UP ERROR 11 BLINKS - IR BLASTER ERROR 11 Blinks 10 Blinks Symptom improvement Symptom UR Board Replace UR Board improvement Use Service Menu to Software Update Software MS Board MS Board NSZ-GS7/NSZ-GX70...
SECTION 1 - TROUBLESHOOTING NO PICTURE No Picture Check the MS Board INPUT & OUTPUT FUSE F1900 open? HDMI Cable Symptom improvement Replace FUSE F1900 HDMI Cable 1‐576‐863‐31 FUSE F1900 is located on the B side of the MS Board FUSE F1900 is located on MS Board B side (FOR FUSE DESCRIPTION AND PART NUMBER INFORMATION REFER TO “FUSE” ON PAGE NSZ-GS7/NSZ-GX70...
SECTION 1 - TROUBLESHOOTING NO SOUND No Sound Optical Sound is OK? Change to (Audio Output priority setting SPDIF Cable is ‘SPDIF’ ) SPDIF Cable HDMI Sound is OK? Change to (Audio Output priority setting MS Board HDMI Cable is ‘HDMI’ ) HDMI Cable NSZ-GS7/NSZ-GX70...
SECTION 1 - TROUBLESHOOTING REMOTE COMMANDER ERROR Remote Commander Error Complete Replace the remote Pairing the Replace the batteries and Network Media Player replace the batteries to a Remote Symptom improvement Symptom improvement Symptom improvement Bluetooth Remote Commander Battery power is low Remote Commander is Un‐registered Check connection of antennas Replace Replace the MS board to Wireless Module the Wireless Module Bottom Cover Assembly Symptom Symptom Symptom improvement improvement improvement Bottom Cover Connection Wireless Module Assembly NSZ-GS7/NSZ-GX70...
Wired LAN Error Use Service Mode Symptom menu options to improvement Update the Software Settings / Customer Environment and perform a Factory Reset MS Board INTERNAL WIRELESS NETWORK ERROR Wireless Network Error Use Service Mode menu options to Check connections Replace the Replace Update the Software of antennas MS board Bottom Cover Wireless Module and perform a to Wireless Module Assembly Factory Reset Symptom Improvement Symptom Improvement Symptom Improvement Symptom Improvement Bottom Cover Settings / customer environment Wireless Module Assembly Assembly NSZ-GS7/NSZ-GX70...
SECTION 1 - TROUBLESHOOTING USB ERROR USB Error Use Service Mode Symptom menu options to improvement Network Media Player Update the Software Application Error and perform a Factory Reset MS Board NSZ-GS7/NSZ-GX70...
RESETTING THE REMOTE COMMANDER Network Media Player sent in for repair Remote Commander is with the Network Media Player Complete repair of Complete repair of Network Media Player Network Media Player Update Software Update Software Re‐initialize to Factory Mode Re‐initialize to Factory Mode Complete Basic Test Complete Basic Test Pair a Remote Commander with the Reset the Remote Commander Network Media Player Reset the Remote Commander by completing a Factory reset and un‐pair Remote Control Package Remote Commander with Network Media Player (FOR COMPLETE INSTRUCTIONS, REFER TO “SECTION 3 - UPDATES AND ADJUSTMENTS” ON PAGE NSZ-GS7/NSZ-GX70...
A Gently place the network media player upside-down on its Top Cover and remove 2 screws from Bottom Cover. SCREW M2.0 x L5 (Qty.2) B Gently place the network media player right-side-up, then slide Top Cover towards backside of the network media player and lift up to detach from Bottom Cover NSZ-GS7/NSZ-GX70...
“Wire Dressing” on page 17 when reinserting the antenna cables back into the clips. Screw Locator is covered by label NOTE: The label on the Wi-Fi Board may cover the screw locator illustration on the board. SCREW M2.0 x L2.5-J (Qty. 2) NSZ-GS7/NSZ-GX70...
A Remove 1 screw and lift up Switching Regulator to detach from Bottom Cover SCREW M2.0 x L5 (Qty.1) B Release 5 clips and lift up G Board Safety Top to detach from G Board Safety Bottom G-Board G-Board Release clips (Qty. 5) Safety Bottom Safety Top Switching Regulator (G-Board) NSZ-GS7/NSZ-GX70...
Check the bottom of the Heat Sink if the Thermal Pad is not on the MS Board. SCREW M2.0 x L10 (Qty. 4) B Remove 2 screws and lift up MS Board to detach from Bottom Cover SCREW M2.0 x L5 (Qty. 2) NSZ-GS7/NSZ-GX70...
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Ensure the EMI springs are still attached to the shield CAUTION: The Thermal Pads must be replaced before reattaching the MS Board to the Bottom Shield. (For Thermal Pad Part Number information, refer to “Exploded View” on page 21.) NSZ-GS7/NSZ-GX70...
SECTION 2 - DISASSEMBLY/PART NUMBER INFORMATION ANTENNA CABLE WIRE DRESSING Use the directions on the other side of the following pages to ensure that the antenna cables are properly inserted back into the clips. ANTENNA CABLES WIRE DRESSING NSZ-GS7/NSZ-GX70...
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CAUTION: When routing the Black antenna cable from the Main antenna, ensure the cable is: Routed down from the Main antenna Under the Switching Regulator (G Board) Inserted into the clip, then connected to the Wi-Fi Board GREY AND BLACK ANTENNA CABLES NSZ-GS7/NSZ-GX70...
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SECTION 2 - DISASSEMBLY/PART NUMBER INFORMATION CAUTION: When routing the White antenna cable from the BT antenna, ensure the cable is: Routed down from the BT antenna Inserted into the clip, then connected to the Wi-Fi Board WHITE ANTENNA CABLE NSZ-GS7/NSZ-GX70...
See Appendix A: Encryption Key Components in the back of this manual. (For US Models, check the Sony Authorized Servicer Portal at http://www.sony.com/asp website for any additional service related issues.) NOTE:...
UPDATING THE SOFTWARE displays. The latest software version must be installed when a Network Media Player Android system recovery <2end-sony-927> is in for service. Download the latest software update onto the USB memory drive. Use arrow keys to highlight, enter to select.
Press ENTER. ; Updated the Software Using the arrow keys on the USB keyboard, select the Sony 10. Using the arrow keys on the USB keyboard, move down the list software update package from the USB memory drive, and then and highlight Service mode press Enter.
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Full Initialization. Service Mode <Sat May 5 18:12:47 2012> ------------------------------------------------------ Measure WLAN RSSI Show System Info Show Safety Shutdown Registers Reset Safety Shutdown Registers Log Copy Full Ini aliza on 16. Press ENTER. The initialization process begins. NSZ-GS7/NSZ-GX70...
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Service Mode <Sat May 5 18:12:47 2012> ------------------------------------------------------ Password: Android system recovery <2end-sony-927> Use arrow keys to highlight, enter to select. Reboot system now [CTRL+R] Factory reset and keep Remot Control paired [CTRL+W] Factory reset and un-pair Remote Control So wared update via USB update (update.zip) [CTRL+S]...
Media Player, proceed to Resetting a New Remote 25. To return to the Service Mode menu, press Enter. Commander. 26. To exit Service Mode, turn the Network Media Player OFF by disconnecting the AC Power Cord. 27. Proceed to Completing Basic Checks. NSZ-GS7/NSZ-GX70...
PAIRING THE REMOTE COMMANDER Wait 10 to 15 seconds until the Android System Recovery screen displays. These steps must be used to verify the Remote Commander pairs with the Network Media Player. 30. Turn the Network Media Player ON. NSZ-GS7/NSZ-GX70...
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SECTION 3 - UPDATES AND ADJUSTMENTS 41. When the reset is complete, the Android system recovery screen Android system recovery <2end-sony-927> displays. Use arrow keys to highlight, enter to select. Android system recovery <2end-sony-927> Reboot system now [CTRL+R] Use arrow keys to highlight, enter to select.
SECTION 3 - UPDATES AND ADJUSTMENTS OPTIONAL SERVICE MODE MENUS Android system recovery <2end-sony-927> In addition to the Full Initialization option, the Service Mode menu can be Use arrow keys to highlight, enter to select. used to view the self diagnostics and provide a log copy for engineering review.
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To create a copy of the log file, select Log Copy. Press ENTER. 10. Follow any on-screen instructions. 11. To return to the Service Mode menu, press Enter. 12. To exit Service Mode, turn the Network Media Player OFF by disconnecting the AC Power Cord. NSZ-GS7/NSZ-GX70...
S : Measurement impossibility. Transistor C1(B2) : B+line. (B2) E1(B2) Transistor : B-line. (Actual measured value may be different). E1(B2) (B2) Transistor : signal path. (RF) – Discrete semiconductor (Chip semiconductors that are not actually used are included.) Ver.1.6 NSZ-GS7/NSZ-GX70...
Power RESET SM_SOC_RSTOn Reset SW SM_RSTIn IR blaster SM_HDMI_CEC SM_GPIO[7] IRB_UART SM_HDMI_HPD UART1 IR blaster Jack STM32F100C6T6BTR BOOT JTAG SM_GPIO[7] SM_GPIO[3] SM_GPIO[0] UART0 Console Power LED Indicator MDI/MDIx SM_GPIO[2] 10/100 Ethernet VCC 5v IN CONNECT System SWITCH Power BG2_SYS_STDBY# NSZ-GS7/NSZ-GX70...
SM_SPI2 IR Blaster Jack SM_FE_LED[2] POWER ON SM_RSTIN SM_HDMI_HPD RESET SM_HDMI_CEC Reset SW SM_UART[0] JTAG BOOT JIG SM_GPIO[3] SM_ADCI[0] — Power LED UART0 console SM_GPIO[2] CONNECT SWITCH 10/100 Ethernet — VCC 5V IN Systerm Power BG2_SYS_STDBY — — NSZ-GS7/NSZ-GX70 —...
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NAND/EMMC FLASH USB HUB/CONNECTIONS IR BLASTER/SIRCS ETHERNET/WIFI CONNECTOR HDMI IN/HDMI OUT CONNECTOR HDMI RX SIGNAL — HDMI RX POWER/GND POWER DC 5V IN POWER DC-DC 1 POWER DC-DC 2] CONDUCTOR SIDE — — — — — — NSZ-GS7/NSZ-GX70 —...
APPENDIX A: ENCRYPTION KEY COMPONENTS Encryption key components developed by Sony Corporation contain confidential information, and shall be handled under the non-disclosure obligations provided in the applicable agreement with Sony Corporation (and/or its subsidiary). As part of this agreement specific instructions must be adhered to whenever a Circuit Board containing encryption key components is repaired and/or replaced pursuant to the following: In the service manual the Circuit Board(s) containing encryption key components shall be identified with a red outline and a .