E014-0001: Fixing Motor Error - Canon imagePRESS C800 Series Technical Workbook

T E C H N I C A L W O R K B O O K
Belt
Position


E014-0001: Fixing Motor Error

An E014-0001 Error occurs due to a failure or connection abnormality of the Fixing Motor and the Fixing Unit
Drive System Gear [1]. Replacing the Fixing Belt Unit or the Pressure Belt Unit does not work in many cases, if
no obvious abnormality is seen on the Fixing Belt Unit or the Pressure Belt Unit when this error has occurred.
Handle it using the subsequent procedure.
1) Inspect the Fixing Units Drive System Gear. If any abnormality such as breakage is found, replace the
Gear. If the Fixing Drive Gear is faulty, replace the 75T Gear (FH8-0066) or the Intermediate Drive
Assembly (FM0-3017).
2) If no abnormality is seen on the Gear, replace the Fixing Motor (M48) as it is likely to be connection
abnormality or failure of the Fixing Motor associated electrical parts.
3) If replacing the Fixing Motor (M48) did not work, replace the Fixing Feeding Driver PCB (FM3-9575).
4) Check the connection of 38V Power Supply (UN36 Fixing Power Supply Relay PCB, FM3-9586) and
if an abnormality is found, replace the 38V Power Supply.
5) If the issue does not improve even after performing steps 1) to 4), replace the DC Controller PCB.
Sensor Position
Fixing Belt Position Sensor 1 (PS71)
Pressure Belt Position Sensor 2 (PS72)

1
Front 1 Center
-1.0 mm 0 mm
ON
OFF

21
2 3
Rear 1
1.0 mm
ON OFF
- ON
[1]