Contacting Sony; Twin View - Sony WEGA KDE-50XS955, KDE-37XS955, KDE-42XS955 Operating Instructions Manual

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Contacting Sony

Troubleshooting

Twin View

Problem
I cannot get Twin View to work
There is no Twin View window,
or it is just static
Twin View cannot display
anything but TV channels
Twin View displays the same
program in both windows
Provides 720 lines of resolution. Displays images using progressive scanning, which
transmits each line from top to bottom.
Provides 1080 lines of resolution. Displays images using interlaced scanning, which
first transmits all the odd lines on the TV screen and then the even lines. 1080i is one
of the formats used by HDTV (High Definition TV).
If, after reading these operating instructions, you have additional questions
related to the use of your Sony television, please call our Customer
Information Services Center at 1-800-222-SONY (7669) (US residents only)
or (416) 499-SONY (7669) (Canadian residents only).
Before calling Sony customer support, please write down the model and
serial numbers of your TV. You'll find this information on the front cover of
this manual.
Possible Remedies
s
If you are using a cable box to unscramble all channels (as shown on page 26), you
cannot use the Twin View feature. This is because the cable box can unscramble
only one channel at a time. But if you need the cable box to unscramble only some
(usually premium) channels, you can use Twin View for unscrambled channels if
you connect both a cable and cable box, as shown on page 25.
s
You can use Twin View to view a signal from a different source that is connected to
the TV's A/V jacks (such as a VCR or DVD player) in the second window by
TV/VIDEO
pressing the
s
Digital sources, as well as any sources connected to the VIDEO 4, VIDEO 5,
VIDEO 6 inputs, display in the left window, but not in the right windows.
s
Be sure the Twin View window is set to a video input or channel that has a signal
airing.
s
You might be tuned to a video input with nothing connected to it. Try cycling
through the video inputs by pressing the
s
Try cycling through the video inputs by pressing the
Label Video Inputs
that the
page 105.)
s
Both Twin View windows might be set to the same channel. Try changing channels
in either window.
button while in Twin View.
TV/VIDEO
option is not set to Skip. (See the Setup Menu on
button.
TV/VIDEO
button. Check
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