Returning The Instrument For Repair, Exchange, Replacement, Or Loaner - Siemens Hematek Operating Manual

Returning the Instrument for Repair, Exchange, Replacement, or Loaner

When instructed to return the instrument to Siemens for repair, exchange,
replacement or the return of a loaner, follow these steps:
1. Move the switch to the position.
ON / OFF OFF
2. Follow all steps in Decontamination and Removal from Operation on page 5-9.
3. Pack the instrument in the original bag and container, or as instructed by your local
technical support provider or distributor.
4. Seal the container securely.
5. Return the container to your local technical support provider or distributor.
NOTE:
If Siemens does not receive your defective instrument within 15 days, you
will be billed for the replacement.
Section 8: Service, Supplies, and Replacement Parts, Page 8—5