Troubleshooting - HP Media Card Reader with PCI Card Installation Manual

HP Media Card Reader with PCI Card

Troubleshooting

Problem
Media card will not
work in a digital
camera after
formatting it in
Microsoft Windows
XP.
A write-protected or
locked error occurs
when attempting to
write to the media
card.
Can not write to the
media card.
Unable to access
data on the media
card after inserting it
into a slot.
26
Cause
By default, Windows
XP will format any
media card with a
capacity greater than
32MB with the FAT32
format. Most digital
cameras use the FAT
(FAT16 & FAT12) format
and can not operate
with a FAT32 formatted
card.
Media card is locked.
Locking the media card
is a safety feature that
prevents writing to and
deleting from an
SD/Memory Stick/PRO
card.
The media card is a
read-only memory
(ROM) card.
The media card is not
inserted properly, is
inserted in the wrong
slot, or is not
supported.
www.hp.com
Solution
Either format the media card
in the digital camera or select
FAT file system to format the
media card in a computer
with Windows XP.
If using an SD card, make sure
that the lock tab located on
the right of the SD card is not
in the locked position. If using
a Memory Stick/PRO card,
make sure that the lock tab
located on the bottom of the
Memory Stick/PRO card is not
in the locked position.
Check the manufacturer's
documentation included with
your card to see if it writable.
Refer to the previous section
for a list of compatible cards.
Ensure that the card is inserted
properly with the gold contact
on the correct side. The green
LED will light if inserted
properly. Refer to
the Media Slots"
media cards and their slot
locations.
Installation Guide
"Identifying
for supported