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Sony SPP-A985 Operating Instructions Manual

900mhz cordless telephone with answering system
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Download this manual See also: Service Manual
3-223-813-11 (1)
Cordless
Telephone
with Answering System
US
Operating Instructions
SPP-A985
©2000 Sony Corporation

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  • Page 1 3-223-813-11 (1) Cordless Telephone with Answering System Operating Instructions SPP-A985 ©2000 Sony Corporation...
  • Page 2 The model and the serial numbers are located at the bottom of the unit. Record the serial number in the space provided below. Refer to these numbers whenever you call upon your Sony dealer regarding this product. Model No. SPP-A985 Serial No. ________________...
  • Page 3 IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product.
  • Page 4 7. If trouble is experienced with this equipment (SPP-A985), for repair or warranty information, please contact Sony Direct Response Center: Tel 1-800-222-7669. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 5 Caution You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment. Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 6: Table Of Contents

    Table of contents Getting Started 8 Read this first 9 Step 1: Checking the package contents 10 Step 2: Setting up the base phone 13 Step 3: Preparing the battery pack 16 Step 4: Entering the area code 20 Identifying the parts Basics 24 Making calls Redialing...
  • Page 7 57 Recording a memo message 58 Operating from an outside phone Setting the remote ID code (security code) Picking up new messages Caller ID Features 60 Understanding the Caller ID service When you receive a call 61 Looking at the Caller ID list Viewing the Caller ID list Erasing data from the Caller ID list...

  • Page 8: Getting Started

    Getting Started Read this first Before you use your phone, you must first set it up. Here’s a quick way to set up your phone: Steps 1, 2, 3 and 4. Step 1 Handset Getting Started (page 9) First, unpack the phone and the supplied accessories.

  • Page 9: Step 1: Checking The Package Contents

    Step 1 Checking the package contents Make sure you have received the following items in the package. If anything is missing, contact your local Sony dealer. AC power adaptor (AC-T131) Telephone line cords (2) Belt clip Base phone Wall bracket for base phone...

  • Page 10: Step 2: Setting Up The Base Phone

    Step 2 Setting up the base phone Do the following steps: • Choose the best location • Connect the base phone • Choose the dialing mode Choose the best location Where you place the base phone affects the reception quality of the handset.

  • Page 11: Connect The Base Phone

    Connect the base phone If you want to hang the base phone on the wall, see page 69. Hook the cord. To an AC outlet AC power adaptor (supplied AC-T131) Telephone line cord To the (supplied) telephone outlet To DC IN 9V To LINE Connect the telephone line cord to the LINE jack and to a...

  • Page 12: Choose The Dialing Mode

    Step 2: Setting up the base phone (continued) Notes • Use only the supplied AC-T131 AC power adaptor. Do not use any other AC power adaptor. • Connect the AC power adaptor to a continuous power supply. • Place the base phone close to the AC outlet so that you can unplug the AC power adaptor easily.

  • Page 13: Step 3: Preparing The Battery Pack

    Step 3 Preparing the battery pack Charge the battery pack for more than 12 hours before you start using your phone. CHARGE lamp Slide open the battery compartment lid of the handset. Insert the battery pack (with contacts facing down) into the BP-T23 battery compartment.
  • Page 14 If the battery lasts only a few minutes even after 12 hours of charging, the usable life of the battery has expired and needs replacement. Contact your local Sony authorized dealer or service center, and ask for a Sony BP-T23 rechargeable battery pack.
  • Page 15 Handset spare battery usage As only one battery pack is supplied with this unit, it is necessary to purchase an additional battery pack (optional) for use as a handset spare battery pack. BP-T23 SPARE BATT lamp Open the battery compartment lid of the base phone.

  • Page 16: Step 4: Entering The Area Code

    Step 4 Entering the area code When you use this phone for the first time, or move to an area that has a different area code, you must enter your home area code. Otherwise, you cannot use some functions of this phone and the Caller ID functions. This is also necessary because the phone must be able to select an area code to properly dial call from the Caller ID list.
  • Page 17 Notes • If the home area code is already entered, it appears on the display in step 4. To enter a different home area code, see “To change the home area code” below. • Do not allow more than 20 seconds to elapse between each step of the procedure.
  • Page 18 Step 4: Entering the area code (continued) To enter the local area code (For 10 digits phone numbers users) If a call matches one of the local area codes you entered, the phone number will be registered with 10 digits in the Caller ID list (area code + number).
  • Page 19 Notes • If the local area code is already entered, it appears on the display in step 5. To enter a different local area code, see “To change the local area code” below. • Do not allow more than 20 seconds to elapse between each step of the procedure.

  • Page 20: Identifying The Parts

    Identifying the parts Refer to the pages indicated in parentheses for details. Base Phone 1 SKIP/QUICK button (p. 53) Press to skip to the next message. Keep the button pressed for quick playback of messages. 2 PLAY/STOP (MAILBOX 1, 2, 3) buttons (p.
  • Page 21 ql ERASE button (p. 48, 54) Erases the recorded greeting or messages. w; VOL +/– buttons (p. 26, 32, 54) Adjusts the speaker volume or press to move the cursor on the display. wa DIAL MODE switch (p. 12) Selects pulse or tone dialing. ws RINGER LEVEL switch (p.
  • Page 22 Identifying the parts (continued) Handset 1 Antenna 2 Speaker 3 Jog Dial (p. 16, 35, 61) 4 TALK button (p. 24, 29) Lets you make or receive a call. 5 INTERCOM button (p. 42) Lets you talk between the base phone and handset.
  • Page 23 qg # button (p. 66) Used to change the number of digits of the phone number in the Caller ID list. qh PAUSE button (p. 36) Inserts a pause in the dialing sequence. qj MUTING button (p. 25) Mutes your voice during a conversation.

  • Page 24: Basics

    Basics Making calls (HOLD) (*TONE) (MUTING) Making calls when the headset is connected When the TL-HD1 headset (optional) is connected to the I (HEADSET) jack, you can talk through the headset. Precaution Avoid listening your headset at so loud a volume that extended play might affect your hearing.
  • Page 25 Additional tasks Do this Adjust the handset volume Set the VOL switch to H (high), M (middle) or L (low). Put a call on hold Press (HOLD). “HOLD” appears on the display. Press (HOLD) again to resume the conversation. Mute your voice Press (MUTING) to disable the microphone.
  • Page 26 Making calls (continued) If you have a spare battery You can replace the battery pack without disconnecting the call during a conversation. To replace the battery pack, perform the following procedure. Press (HOLD) on the handset. The call is on hold and “HOLD” appears on the display. Replace the battery pack.
  • Page 27 Notes • While conversing with an outside caller via the handset, the display on the base phone shows “HANDSET IN USE”. If you press (SPEAKERPHONE) at this time, you can talk to the handset and to the line connected. • When the talk time exceeds 9:59’59, the display counts from 0:00’00 again. To obtain the best speakerphone performance •...

  • Page 28: Redialing

    Making calls (continued) Redialing Press (TALK) and wait until “TALK” appears on the display. The LINE lamp on the base phone lights up. If you’re at the base phone, press (SPEAKERPHONE). “SPEAKERPHONE” appears on the display and the SPEAKERPHONE lamp lights up. Press (REDIAL) to redial the last number dialed.

  • Page 29: Receiving Calls

    Receiving calls (CALL WAITING/ FLASH) I (HEADSET) jack VOL switch (HOLD) (MUTING) Receiving calls when the headset is connected When the TL-HD1 headset (optional) is connected to the I (HEADSET) jack, you can talk through the headset. Precaution Avoid listening your headset at so loud a volume that extended play might affect your hearing.
  • Page 30 Receiving calls (continued) Additional tasks Adjust the handset volume Put a call on hold Mute your voice Switch to another call (“call waiting” service*) Turn on/off the ringer of the handset * You need to subscribe to the service from your telephone company. Note If another call comes in by “call waiting”...
  • Page 31 Receiving calls through the speakerphone When you hear the phone ring, press (SPEAKERPHONE) on the base phone. “SPEAKERPHONE” appears on the display and the display also shows the talk time in hours, minutes and seconds. The SPEAKERPHONE lamp lights up. When you’re done talking;...

  • Page 32: Telephone Features

    “space”, press (VOL)(+) to move the cursor to the right. Example: to enter “SONY”, press (7) four times (S), press (6) three times (O), press (VOL)(+) to move the cursor, press (6) twice (N), and press...
  • Page 33 Before entering a phone number in step 6 above, do as follows: Enter the outside line access digit (e.g., 9). Press (REDIAL/PAUSE). To change a stored number Store a new number, as described previously. SONY 1234567 1234567890123456 continued Telephone Features...

  • Page 34: Making Calls With Speed Dialing

    Speed dialing (continued) Making calls with speed dialing Press (SPEAKERPHONE). Press (SPEED DIAL). Enter the desired speed dialing number ((0) to (9)). The phone number stored as the speed dialing number will be dialed. To check the phone number before speed dialing When not making a call with the base phone, press (SPEED DIAL) and then one of the dialing keys ((0) to (9)).

  • Page 35: Phone Directory

    “space”, turn Jog Dial up to move the cursor to the right. Example: to enter “SONY”, press (7) four times (S), press (6) three times (O), turn Jog Dial up to move the cursor, press (6) twice (N), and press (9) three times (Y).
  • Page 36 • You may press Jog Dial instead of (PGM) in steps 4 and 6. To store a number to be dialed via Private Branch Exchange (PBX) Before entering a phone number in step 5 above, do as follows: Enter the outside line access digit (e.g., 9). Press (PAUSE). Telephone Features SONY 1234567 1234567890123456...

  • Page 37: Changing A Stored Name And/Or Phone Number

    When the phone number of 17 digits or more has been entered, “–” is displayed next to 15th digit and then the all digits are displayed in two lines after about two seconds. SONY 1234567 DIAL EDIT ERASE 1234567...

  • Page 38: Erasing A Memory Location

    Turn Jog Dial up to make “YES” flash, then press Jog Dial. You hear a long confirmation beep and the memory location is erased. Making calls from the Phone Directory Turn Press Telephone Features SONY 1234567 DIAL EDIT ERASE 1234567 ERASE NO YES 1234567 Press Jog Dial.
  • Page 39 • Alphabetical order: ABC...XYZ y symbols y * y # y 0 - 9 • Initial character: To search for “SONY” for example, press (7) and then turn Jog Dial to search through the names starting with P, Q, R, S or 7.

  • Page 40: Setting The Ringer Type

    Setting the ringer type You can select a ringer type of the handset from four type. Turn Press Turning off the ringer of the handset Perform steps 1 to 3 above. Press (0). You will hear a confirmation beep. Press (OFF). When “RINGER”...

  • Page 41: Switching The Phones During A Call

    Switching the phones during a call You can easily switch between the handset and speakerphone on the base phone without disconnecting the call. To switch from the base phone to the handset LINE lamp SPEAKERPHONE (SPEAKERPHONE) lamp To switch from the handset to the base phone (TALK) Tips •...

  • Page 42: Talking Between The Phones (Intercom)

    Talking between the phones (Intercom) You can converse using the base phone and the handset. You can start the intercom from either phone. (TALK) (INTERCOM) (SPEAKERPHONE) Telephone Features To talk from the handset to the base phone Press (INTERCOM) on the handset. After the base phone rings twice, you will be connected automatically.
  • Page 43 Notes • If there’s an incoming call while on the intercom, only the base phone rings. To answer the call, press (SPEAKERPHONE) on the base phone or (TALK) on the handset. The intercom is canceled and you can talk to the outside caller. •...

  • Page 44: Transferring A Call

    Transferring a call You can transfer a call between the handset and base phone without disconnecting the call. To transfer from the base phone to the handset (SPEAKERPHONE) (TALK) Tips • You can receive an intercom call on the handset even when “RINGER” is set to “RINGER OFF”.

  • Page 45: To Transfer From The Handset To The Base Phone

    To transfer from the handset to the base phone (TALK) (SPEAKERPHONE) You can receive an intercom call on the base phone even when the RINGER LEVEL switch on the base phone is set to OFF. The base phone will ring at a low level.

  • Page 46: Answering Machine Features

    Answering Machine Features Setting up the answering machine Setting the time and day of the week Notes • Press and hold (SELECT) to increase the minute setting by 10. • The time and day are preset to Monday, 12:00 AM. •...

  • Page 47: Recording The Greeting

    All the mailbox buttons ((MAILBOX 1), (MAILBOX 2) and (MAILBOX 3)) work as the (PLAY/STOP) button; press any of the three in this case. To hear the current time Press (TIME/SET). The current time setting is announced. Recording the greeting You can record your own greeting for the “normal”...
  • Page 48 Setting up the answering machine (continued) To check the greeting Press (MENU) repeatedly until “Set out-going message” is announced. Then press (PLAY/STOP) to play back the greeting. To change the greeting Record a new greeting by following the instructions on the previous page.

  • Page 49: Setting The Number Of Rings

    Setting the number of rings You can select the number of times the phone rings before it answers to take a message. There are four modes: 2, 4, 6, and Toll Saver. Press (MENU) repeatedly until you hear “Set number of rings”.

  • Page 50: Setting The Audible Message Alert

    Setting up the answering machine (continued) Setting the audible message alert You have the option of having a beep tell you if you have received any new incoming messages. Notes • When the audible message alert is turned on, you will hear a beep every 10 seconds if there are any new messages.

  • Page 51: Turning On The Answering Function

    Turning on the answering function Message counter Mailbox usage This phone offers you three voice mailboxes, providing a convenient way to share the mailbox feature with other members of your household or business. When a caller calls The caller can choose one of the two ways to leave a message: •...
  • Page 52 Setting up the answering machine (continued) Note The answering function is preset to on. The answering machine will automatically answer a call after 10 rings, even if the answering function is off and announces “Please enter your security code” to prompt the caller to turn on the answering function. When the memory is full The total recording time of this answering machine is approximately 15 minutes (including the greeting, messages, and memo).

  • Page 53: Playing Back Messages

    Playing back messages If there are new messages, the display flashes the number of new messages. You will hear beeps if the audible message alert setting is on (see page 50). (REPEAT/SLOW) (SKIP/QUICK) Additional tasks when playing back messages Stop playback Repeat the current message Skip the current message Go back to the previous message...

  • Page 54: Adjusting The Speaker Volume

    Playing back messages (continued) Adjusting the speaker volume Notes • When you have reached the minimum or maximum volume level, you will hear three short beeps. • You cannot adjust the speaker volume while the phone is ringing. There are 8 steps for the volume level (1 to 8). The volume level is preset to 5. Erasing messages To erase individual messages Press (ERASE) while playing back the message that you want to erase.

  • Page 55: Selecting The Announcement Only Mode

    Selecting the Announcement Only Mode You can set the answering machine to play the greeting without recording incoming messages (announcement only mode). You might want to select this mode when, for example, you expect to be away for a while and you cannot pick up messages. (TIME/SET) Notes •...

  • Page 56: Screening Calls

    Screening calls You can screen calls by leaving the answering machine on while you are at home. When a call is answered, you can hear the message being recorded through the base phone. You can decide either to continue recording or to answer the call. Alternatively, you may select to mute the message (see “Turning on/ off the screening calls function”...

  • Page 57: Recording A Memo Message

    Recording a memo message You can leave messages for other users of the unit. MIC (microphone) Notes • If the memory becomes full, the answering machine will stop recording. • “Memory full” is announced if no recording space is available when you press (REC/MEMO).

  • Page 58: Operating From An Outside Phone

    Operating from an outside phone Setting the remote ID code (security code) To operate the answering machine from a touch-tone phone while you are away from home, you need to set the remote ID code (security code). Note Press and hold (SELECT) to increase the remote ID code (security code) by 10. Answering Machine Features Press (MENU) repeatedly until you hear “Set security code”.

  • Page 59: Picking Up New Messages

    Picking up new messages Call your telephone number from a touch-tone phone. When you hear the greeting, press (#) and enter your remote ID code (security code). You will hear a confirmation beep. The number of new messages will be announced. Press the keys in the “Table of control codes”...

  • Page 60: Caller Id Features

    Caller ID Features Understanding the Caller ID service Caller ID allows the caller’s phone number to be shown on the display before the call is answered. In order to use this feature, you must first subscribe to the Caller ID service. The name of this service may vary depending on your telephone company.

  • Page 61: Looking At The Caller Id List

    Looking at the Caller ID list The phone stores the data of the last 20 calls received including “OUT OF AREA” and “PRIVATE” calls. It keeps track of all calls received; even if they were not answered. Viewing the Caller ID list You can look through the Caller ID list to check the phone number and/or name of the calls received on the handset’s display.

  • Page 62: Erasing Data From The Caller Id List

    Looking at the Caller ID list (continued) About the “*” mark SMITH JOHN 1-201-123-4567 Erasing data from the Caller ID list Old data will be erased automatically when a 21st call comes in, but you can also manually erase unnecessary data one by one or erase the entire list.
  • Page 63 To erase the entire list at once Display any Caller ID data. Press Jog Dial. Turn Jog Dial up to make “ERASE” flash and press Jog Dial. Turn Jog Dial up to make “ALL” flash, then press Jog Dial. Turn Jog Dial up to make “YES” flash, then press Jog Dial.

  • Page 64: Using The Caller Id List

    Using the Caller ID list By using the Caller ID list, you can call back a phone number from the Caller ID list easily, or store numbers from the Caller ID list into the Phone Directory. Calling back a number from the Caller ID list Turn Press Notes...

  • Page 65: Storing A Number Of The Caller Id List Into The Phone Directory

    Storing a number of the Caller ID list into the Phone Directory Display the name and phone number you want to store from the Caller ID list (see page 61). Confirm the number and press Jog Dial. Turn Jog Dial up to make “PGM” flash and press Jog Dial.

  • Page 66: To Change The Number Of Digits Of The Phone Number

    Using the Caller ID list (continued) To change the number of digits of the phone number If the number of digits of the phone number in the Caller ID list is different from the actual phone number, you need to adjust the number of digits of the phone number to call back or store into the Phone Directory.
  • Page 67 When the local area code matches SMITH JOHN 201-123-4567 SMITH JOHN 1-201-123-4567 Continue the operation to call or store the phone number with the correct number of digits (pages 64 and 65). Notes • You need to adjust the number of digits each time you call back from the Caller ID list as the changes to the Caller ID data is not stored in memory.

  • Page 68: Using "Caller Id With Call Waiting" Service

    Using “Caller ID with call waiting” service This telephone is compatible with the “Caller ID with call waiting” service. Make sure that your telephone company offers this service. Like the basic Caller ID service, you need to subscribe to “Caller ID with call waiting”...

  • Page 69: Additional Information

    Additional Information Mounting the base phone on a wall Hang-up tab AC power adaptor cord Wall bracket To remove the wall bracket, press the lower tabs. Raise the hang-up tab. Plug the telephone line cord to the LINE jack and the AC power adaptor to the DC IN 9V jack, and hook the cords.

  • Page 70: Carrying The Handset By The Belt Clip

    Remove the belt clip carefully to avoid breaking your fingernails. Using the headset You can talk on the handset without using your hands by connecting Sony TL-HD1 headset (optional) to the I (HEADSET) jack on the handset. Additional Information Press the belt clip to the handset.

  • Page 71: Notes On Power Sources

    • If the charge terminals of the base phone and handset are soiled, wipe them with a soft cloth. If you have any questions or problems concerning your phone, please consult your nearest Sony dealer. For the customers in the USA RECYCLING NICKEL-CADMIUM BATTERIES Nickel-Cadmium batteries are recyclable.

  • Page 72: Troubleshooting

    Troubleshooting If you’ve experienced any of the following difficulties while using your phone, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer. Symptom You hear five short error beeps when you press (TALK).
  • Page 73 Symptom You hear interference during conversation. Your conversation is muted and “CHANNEL SEARCHING” appear on the display. You hear a beep every three seconds and E and “BATTERY LOW” appears on the display. You hear five short error beeps and cannot store a number on a speed dialing key or in the Phone Directory.
  • Page 74 Troubleshooting (continued) Symptom Message is not recorded. No sound from the speaker of the base phone. The caller’s message is interrupted. The clock is incorrect. The phone does not accept your remote ID code (security code). The line is disconnected when you call your phone from a touch-tone phone.
  • Page 75 Symptom The caller’s name and/or phone number does not appear on the display. The caller’s name and/or phone number does not appear on the display during call waiting. You cannot dial the number from the Caller ID list. The memory match function does not work.

  • Page 76: Message Counter

    Troubleshooting (continued) Message counter The message counter on the base phone shows the following information. When the counter shows Flashing number Additional Information It means Number of messages not yet played back. Flashes when the day and time is cleared or delayed due to a power interruption, or when you connect the base phone to the AC outlet for the first time.

  • Page 77: Specifications

    Specifications General Frequency band 902 - 928 MHz Operating channel 30 channels Dial signal Tone, 10 PPS (pulse) selectable Supplied accessories See page 9. Handset Power source Rechargeable battery pack BP-T23 Battery charging time Approx. 12 hours Battery life Standby: Approx. 7 days Talk: Approx.

  • Page 78: Index

    Index Adjusting volume handset volume 25, 30 speaker volume 26, 31, 54 Announcement only mode 55 Answering machine playing back messages 53 setting up 46 turning on 56 Area code 16 Audible message alert 50 Battery pack charging 13 duration 14 Call waiting service 25, 26, 68 Caller ID 60...
  • Page 79 Screening calls 56 turning on/off the screening calls function Setting up base phone 10 handset 13 Spare battery 15 Speakerphone 26, 27 Speed dialing 32 Stamping messages with day and time 46, 53 Storing Caller ID data in Phone Directory 65 Switching phones during a call 41 T, U...
  • Page 80 For the customers in the USA Be sure to save the receipt and attach it to your WARRANTY card when having your equipment repaired at an authorized Sony service center. For online product registration, please contact www.sony.com/productregistration Sony Corporation Printed in China...

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