Table of Contents
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Troubleshooting
SB1
Troubleshooting the SB1
Table 5-1
Problem
SB1 does not turn on.
Battery did not charge.
SB1 does not emit
sound.
Tapping the screen
buttons or icons does
not activate the
corresponding feature.
Cause
Battery not charged.
Charge the SB1.
SB1 was turned off.
Place the SB1 into a powered cradle. The SB1 turns on
when power is applied.
System error.
Perform a reset. If the SB1 still does not turn on, contact the
system administrator. For more information see,
the SB1 on page
Battery failed.
Perform a reset. For more information see,
SB1 on page
SB1 removed from
Place in cradle and begin charging. The battery requires up
cradle while battery
to four hours to recharge fully.
was charging.
Extreme battery
Battery does not charge if ambient temperature is below
temperature.
0 °C (32 °F) or above 40 °C (104 °F).
Volume setting is low
Increase the volume. Refer to the SB1 User Guide for more
or turned off.
information.
Audio Adapter not
Remove and replace Audio Adapter. When connected
installed properly.
properly the SB1 emits two beeps.
Headset not plugged
Remove headset plug and insert into Audio Adapter audio
into Adapter correctly.
jack.
Speaker Adapter not
Remove and replace Speaker Adapter. When connected
installed properly.
properly the SB1 emits three beeps.
Touch screen not
Re-calibrate the screen. Refer to the SB1 User Guide for
calibrated correctly.
more information.
Battery depleted.
Recharge the battery.
Maintenance and Troubleshooting
Solution
1-4.
1-4.
5 - 5
Resetting
Resetting the
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