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T
ROUBLESHOOTING
This chapter presents troubleshooting procedures for the 700wl Series system. Table A-1 shows the
symptoms, probable cause and recommended action for a non-responsive unit.
Table A-1. Troubleshooting Guide
Symptom(s)
Power LED Off
Power LED on but fans
not running
Unit inaccessible from
customer network after
configuration
Unit inaccessible from
management system
after configuration
Can't get to Access
Control Server
Administrative Console
Probable Cause
No Power
Defective Fan
Incorrect Cabling
Incorrect configuration
Incorrect network
configuration
If all else fails
Incorrect password
Recommended Action
Check power cord and AC outlet
Replace Fan
1. Use straight-through Ethernet Cable
2. Ensure connectivity to network
Access system through network uplink,
check configuration. Check in particular
that IP address and hostname are
correct, and that hostname agrees with
IP address.
1. Check default router
2. Check DNS server configuration
3. Check subnet mask
4. Check configuration of unit to use
DHCP or static ip address
1. Reboot using command line
interface
2. Restart management system
3. Restore to factory defaults and start
over
1. Check configuration, particularly
passwords
2. Reset to factory defaults
A
A-1
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