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Help Guide Digital Music Player NW-WS413/WS414 Use this manual when you have troubles or when you need to know how to use your ® WALKMAN The color of Walkman sold in some countries/regions may differ from those shown above. The recommended application for Windows computer has been changed to “Music Center for PC”.
Table Of Contents Help Guide NW-WS413/WS414 Getting Started Customer Registration Website Customer registration website Before Use Before first use Walkman instruction manuals Enjoying Using Your Walkman 3 steps to listening to music Various ways to enjoy using your Walkman Parts and Controls...
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Connecting to a computer Notes on connecting your Walkman to a computer Initializing/Updating Restarting your Walkman Resetting to the factory settings Formatting memory Updating the system software of your Walkman Displaying your Walkman information Using the Contents About the differences between the two types of earbuds Changing the earbuds Transferring/Deleting Content Operation Flow for Transferring Content to Your Walkman...
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Music Playing Music Preparing music Playing music Volume operation (Only for countries/areas complying with European and Korean Directives) Adjusting the volume Skipping to the previous/next song Fast-forwarding/fast-rewinding the current song Skipping to the previous/next folder/playlist/album Shuffle playback Repeat playback Repeatedly playing the current song Changing the playback order to Folder Play/Playlist Play/Album Play Deleting Songs Deleting songs...
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Maximum recordable number of songs and time (Approx.) Supported formats System requirements Contents Troubleshooting What Can I Do to Solve a Problem? What can I do to solve a problem? Customer support website Q&A Operation Your Walkman does not operate or the power does not turn on. Your Walkman does not work properly.
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software. Your Walkman is not recognized by Music Center for PC. Content such as music cannot be transferred from the computer to your Walkman. Playing/Deleting Content You cannot play content such as music transferred to your Walkman. Content such as music suddenly stops during playback. Playback progresses to the next album when repeat playback is set.
How to Use Getting Started Basic Operations Transferring/Deleting Content Music Ambient Sound Mode Announcement Specifications Go to Page Top Troubleshooting Troubleshooting Q&A Go to Page Top...
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List of Topics How to Use Troubleshooting Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Getting Started Customer Registration Website Before Use Enjoying Using Your Walkman Parts and Controls Power/Charging Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Basic Operations How to Place Your Walkman on Your Ears LED Lamp Using Your Walkman while Swimming Connecting Your Walkman to Your Computer Initializing/Updating Using the Contents...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Transferring/Deleting Content Operation Flow for Transferring Content to Your Walkman Installing Music Center for PC Installing Content Transfer Importing Content to the Software Transferring Content to Your Walkman...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Music Playing Music Deleting Songs Music Settings Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Ambient Sound Mode What is Ambient Sound Mode? Using the Ambient Sound Mode Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Announcement Precautions Customer Support Website Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Specifications Specifications Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide Troubleshooting Digital Music Player NW-WS413/WS414 Back Back to Top Troubleshooting What Can I Do to Solve a Problem? Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide Troubleshooting Digital Music Player NW-WS413/WS414 Back Back to Top Q&A Operation Sound Power Connection to a Computer Playing/Deleting Content Water Resistant Performance Fitting Other...
Help Guide List of Topics Digital Music Player NW-WS413/WS414 Back Back to Top How to Use Getting Started Customer Registration Website Customer registration website Before Use Before first use Walkman instruction manuals Enjoying Using Your Walkman 3 steps to listening to music...
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Turning the power on Turning the power off Charging the battery Extending the battery life Notes on charging the battery Basic Operations How to Place Your Walkman on Your Ears How to place your Walkman on your ears Improving the fit Taking your Walkman off LED Lamp Confirming the Walkman status by the OPR lamp...
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Resetting to the factory settings Formatting memory Updating the system software of your Walkman Displaying your Walkman information Using the Contents About the differences between the two types of earbuds Changing the earbuds Transferring/Deleting Content Operation Flow for Transferring Content to Your Walkman Preparing content using a Windows computer Preparing content using a Mac computer Installing Music Center for PC...
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Notes for transferring content such as music from your computer Deleting Content from Your Walkman Deleting content from your Walkman using Music Center for PC Deleting content from your Walkman using Content Transfer Deleting content from your Walkman using Explorer Deleting content from your Walkman using the Finder Operating with Music Center for PC Deleting content imported to Music Center for PC...
Limiting the volume Ambient Sound Mode What is Ambient Sound Mode? What is Ambient Sound Mode? Using the Ambient Sound Mode Selecting an Ambient Sound Mode Announcement Precautions Notes on handling your Walkman Notes on headphones Notes on the software Notes while swimming in a pool or the ocean Notes on charging the battery after swimming Maintenance of your Walkman...
Help Guide List of Topics Digital Music Player NW-WS413/WS414 Back Back to Top Troubleshooting Troubleshooting What Can I Do to Solve a Problem? What can I do to solve a problem? Customer support website Q&A Operation Your Walkman does not operate or the power does not turn on.
The voice guidance “Check the volume level” is heard. Sound There is no sound. Content such as music suddenly stops during playback. Noise is generated. Volume cannot be turned up, or the volume remains low when the playback volume is turned up. Sound is interrupted or skips.
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You dropped your Walkman in water. Fitting The headphones are not firmly seated on your ears. The neckband part does not fit. The earbuds do not fit. Other Your Walkman gets warm. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Customer Registration Website Customer registration website View information on websites where you can register your Walkman. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
Be sure to read this manual before you use your Walkman for the first time. Walkman instruction manuals There are a wide variety of instruction manuals available in addition to this Help Guide. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
Various ways to enjoy using your Walkman Your Walkman can do more than simply play back music. Get to know more about various ways you can enjoy using the Walkman. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
This section explains the characteristics of the two different types of earbuds. Changing the earbuds You can change the earbuds if the initially installed earbuds do not fit your ears correctly. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Power/Charging Turning the power on Turn on the power to start your Walkman. Turning the power off Turn off the power when not using your Walkman. Charging the battery Charge your Walkman by connecting it to a computer.
Improving the fit This section explains how to fit your Walkman better on your ears. Taking your Walkman off Instructions and notes for when you take your Walkman off your ears are explained. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
Back Back to Top LED Lamp Confirming the Walkman status by the OPR lamp The OPR lamp indicates the condition of the battery or settings by changing color and blinking patterns. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Using Your Walkman while Swimming Water resistant and dust proofing performance of this Walkman This section explains the water resistant and dust proofing performance of your Walkman.
Notes while swimming in a pool or the ocean This section contains notes for using your Walkman while swimming. Notes on charging the battery after swimming Important notes for charging the battery after swimming are explained. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
Connect your Walkman to a computer via USB to charge the Walkman or transfer data. Notes on connecting your Walkman to a computer This section contains notes on connecting your Walkman to a computer. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Initializing/Updating Restarting your Walkman Restart your Walkman if operations become unstable. Resetting to the factory settings Reset your Walkman to the default settings. Formatting memory Initialize your Walkman by formatting the memory.
This section explains the characteristics of the two different types of earbuds. Changing the earbuds You can change the earbuds if the initially installed earbuds do not fit your ears correctly. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
CDs, manage content, and transfer them to the Walkman. Preparing content using a Mac computer Installing the latest version of Content Transfer, available on the Internet, enables you to transfer content to the Walkman. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
Music Center for PC is software that allows you to import content to your Windows computer, manage the content and transfer it to your Walkman. Installing Music Center for PC Connect your Walkman to your Windows computer and install Music Center for PC. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
Content Transfer is software that allows you to transfer content managed with iTunes or the Finder to your Walkman. Installing Content Transfer Connect your Walkman to your Mac computer and install Content Transfer. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
Importing content on your Windows computer into Music Center for PC You can organize a wide range of content such as music that you have already imported to your Windows computer using other software together using Music Center for PC. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Transferring Content to Your Walkman Transferring content using Music Center for PC Use Music Center for PC to transfer content or playlists that are also managed on your computer to your Walkman.
Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Deleting Content from Your Walkman Deleting content from your Walkman using Music Center for PC Use Music Center for PC to delete content stored on your Walkman.
Back to Top Operating with Music Center for PC Deleting content imported to Music Center for PC Use Music Center for PC to delete content imported to Music Center for PC. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Playing Music Preparing music You need to transfer music from your computer to your Walkman in order to listen to music on the Walkman. Playing music Play music that you transferred from your computer to your Walkman.
Play songs repeatedly. Repeatedly playing the current song Play the current song repeatedly. Changing the playback order to Folder Play/Playlist Play/Album Play You can change the playback order to Folder Play/Playlist Play/Album Play. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Deleting Songs Deleting songs Delete songs transferred to your Walkman. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
This function prevents large differences in volume level from occurring when continually playing songs that are recorded at different levels. Limiting the volume You can use AVLS (Automatic Volume Limiter System) to limit the maximum volume. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top What is Ambient Sound Mode? What is Ambient Sound Mode? Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Using the Ambient Sound Mode Selecting an Ambient Sound Mode You can select different Ambient Sound Modes based on your surrounding environment. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Precautions Notes on handling your Walkman Important information for using your Walkman is explained. Notes on headphones Important notes for the headphones are explained. Notes on the software Important notes for the software are explained.
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Important notes for cleaning your Walkman are explained. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Customer Support Website Customer support website Visit the customer support website if you have any questions or issues with your Walkman. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Specifications Specifications Details on the Walkman specifications (weight and memory size, etc.) are shown. Battery life The estimated battery usage time based on typical usage conditions and settings are explained.
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Contents A list of accessories and manuals supplied with your Walkman is shown. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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This section contains solutions for when your Walkman does not function as expected or if a problem occurs during operation. Customer support website Visit the customer support website if you have any questions or issues with your Walkman. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide Troubleshooting Digital Music Player NW-WS413/WS414 Back Back to Top Operation Your Walkman does not operate or the power does not turn on. Your Walkman does not work properly. Your Walkman power turns off or on automatically. A drink (water, coffee, etc.) was spilled on your Walkman, or the Walkman was washed in the washing machine.
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The voice guidance “Check the volume level” is heard. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
Help Guide Troubleshooting Digital Music Player NW-WS413/WS414 Back Back to Top Sound There is no sound. Content such as music suddenly stops during playback. Noise is generated. Volume cannot be turned up, or the volume remains low when the playback volume is turned up.
Help Guide Troubleshooting Digital Music Player NW-WS413/WS414 Back Back to Top Power You cannot charge your Walkman. How long is the life of the built-in rechargeable battery? The rechargeable battery needs to be replaced. The battery life is short. How long is the standard battery duration?
The progress bar on the install screen does not proceed while installing the software. Your Walkman is not recognized by Music Center for PC. Content such as music cannot be transferred from the computer to your Walkman. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
Content such as music suddenly stops during playback. Playback progresses to the next album when repeat playback is set. Songs are only played within a limited range such as within one album. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
Troubleshooting Digital Music Player NW-WS413/WS414 Back Back to Top Water Resistant Performance Sound becomes muffled when using your Walkman in water, such as when swimming. You dropped your Walkman in water. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
Help Guide Troubleshooting Digital Music Player NW-WS413/WS414 Back Back to Top Fitting The headphones are not firmly seated on your ears. The neckband part does not fit. The earbuds do not fit. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
Help Guide Troubleshooting Digital Music Player NW-WS413/WS414 Back Back to Top Other Your Walkman gets warm. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Customer registration website We recommend that you register your Walkman so we can provide better customer support. Visit one of the following websites to register the Walkman.
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For customers in Asia/Oceania/Middle East/Africa: English/Korean/Traditional Chinese http://www.sony-asia.com/dmpwalkman/register/ Simplified Chinese https://www.sonystyle.com.cn/b2c_sony/b2c/productRegister.do Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Before first use Thank you for purchasing this Walkman. This “Help Guide” explains how to transfer content to your Walkman, and how to use the various functions. Browse this “Help Guide” for necessary information.
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Design and specifications are subject to change without notice. Go to Page Top Related Topic System requirements Customer support website Charging the battery Walkman instruction manuals Notes on handling your Walkman Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Walkman instruction manuals The operations of this Walkman are explained in the following instruction manuals. (Startup Guide) (paper) Describes the operation flow from turning your Walkman on to listening to music.
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print 3 steps to listening to music Be sure to charge the battery before you use your Walkman for the first time. You can transfer music while charging the battery. You can listen to your music as soon as the transfer has completed.
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You can transfer music by drag-and-drop directly from Windows Explorer to your Walkman. For Mac users Recommended: Install the latest version of Content Transfer, which is available on the Internet. You can transfer music and playlists that are managed with iTunes to your Walkman by an easy operation.
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Turning the power on Playing music Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Various ways to enjoy using your Walkman Your Walkman can do more than simply play back music. Get to know more about various ways you can enjoy using the Walkman.
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Parts and controls This section explains the functions of buttons, jacks, and other parts of your Walkman. 1. Tactile dot There is a tactile dot on the left part of your Walkman. Use it to distinguish left from right when you operate it.
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6. VOL (Volume) + (*1)/- button Press to adjust the music playback volumes. 7. Neckband 8. Terminals (Power) button Press and hold for 3 seconds to turn your Walkman on or off. Press and hold for at least 10 seconds to restart your Walkman. 10.
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print About the differences between the two types of earbuds There are two different types of earbuds (supplied): standard-type and swimming type. The characteristics of each type are as follows.
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Changing the earbuds Changing the earbuds to Swimming earbuds Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Changing the earbuds To enjoy better sound quality, change the earbuds (supplied) to another size to fit your ears comfortably and snugly. 1. While holding the headphone, twist and pull the earbud off.
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If the earbuds get dirty, remove the earbuds from the headphones and hand-wash them with neutral detergent. After washing, drain off the water and reattach them. Go to Page Top Related Topic Changing the earbuds to Swimming earbuds Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Turning the power on Turn on the power to start your Walkman. 1. Press and hold the button ( ) on the right ( ) side of your Walkman for 3 seconds.
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Related Topic Turning the power off Confirming the Walkman status by the OPR lamp Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Turning the power off Turn off the power when not using your Walkman. 1. Press and hold the button ( ) on the right ( ) side of your Walkman for 3 seconds.
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Related Topic Turning the power on Confirming the Walkman status by the OPR lamp Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Charging the battery Charge your Walkman by connecting it to a computer. 1. Connect the USB cable (supplied) to the USB cradle (supplied) and then attach the right ( ) part of your Walkman to the USB cradle.
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The lamp ( ) on the right ( ) side of your Walkman lights up in orange while charging the battery. Charging is complete when the lamp ( ) turns green. 3. Disconnect your Walkman from the computer when charging is complete. Hint For information about the time to fully charge the battery, see “Specifications.”...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Extending the battery life You can reduce battery consumption by using your Walkman as follows. For a comparison of battery life based on set effects, default settings and functions, see “Battery life.”...
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If the battery life is reduced to about half of its normal life even if sufficiently charged, it has probably worn out. Please contact your nearest Sony dealer. If you charge your Walkman when it has not been used for a long period of time, your computer may not recognize it, or the Walkman may not respond.
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Your Walkman may become hot while charging. This is not a malfunction. You cannot operate your Walkman when it is connected to a computer. You cannot operate your Walkman while charging the battery. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print How to place your Walkman on your ears Choose the size of earbud that fits into your left/right ear each. If you find that the earbuds easily come off, try another size that fits into your ears.
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Go to Page Top Related Topic Improving the fit About the differences between the two types of earbuds Changing the earbuds Changing the earbuds to Swimming earbuds Taking your Walkman off Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Improving the fit Try the following to fit your Walkman better on your ears. Stabilizing your Walkman with the adjustment band (supplied) You can place your Walkman earbuds more firmly into your ears by using the adjustment band.
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If the neckband breaks, stop using your Walkman. Go to Page Top Related Topic How to place your Walkman on your ears Taking your Walkman off Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Taking your Walkman off When you take your Walkman off your ears, be sure to follow the instructions and notes below. 1. Gently move your Walkman up and down to take it off your ears.
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Related Topic How to place your Walkman on your ears Improving the fit Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Confirming the Walkman status by the OPR lamp The OPR lamp ( ) on the right ( ) side of your Walkman indicates the condition of the battery or settings by changing color and blinking patterns.
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(Blinks in orange quickly) You are trying to charge the battery in an ambient temperature outside the range of 5ºC (41 ºF) to 35 ºC (95 ºF) (Blinks twice in red repeatedly) Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Water resistant and dust proofing performance of this Walkman The water resistance specifications(*1) of this Walkman are equivalent to IEC 60529 “Degrees of protection against ingress of water (IP Code)” IPX5/8(*2), and the dust proofing specifications of this Walkman are equivalent to IEC 60529 “Degrees of protection...
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How the sound becomes muffled while you are swimming If the sound becomes muffled while swimming Notes while swimming in a pool or the ocean Notes on charging the battery after swimming Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Liquids that the water resistant performance specifications apply to The types of liquid that the water resistant specifications of your Walkman apply to are as follows.
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How the sound becomes muffled while you are swimming If the sound becomes muffled while swimming Notes while swimming in a pool or the ocean Notes on charging the battery after swimming Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Changing the earbuds to Swimming earbuds To enjoy using your Walkman while swimming, change the earbuds to another type/size to fit your ears comfortably and snugly.
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Go to Page Top Related Topic Water resistant and dust proofing performance of this Walkman Liquids that the water resistant performance specifications apply to About the differences between the two types of earbuds Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print How the sound becomes muffled while you are swimming The sound may become muffled in cases like those shown below. When water gets into a gap between your ears and the headphones (...
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Related Topic Water resistant and dust proofing performance of this Walkman Liquids that the water resistant performance specifications apply to About the differences between the two types of earbuds Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print If the sound becomes muffled while swimming Water inside your ears or headphones may cause the sound to be muffled. Removing water from your ears Remove water from your ears.
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Go to Page Top Related Topic Water resistant and dust proofing performance of this Walkman Liquids that the water resistant performance specifications apply to About the differences between the two types of earbuds Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Notes while swimming in a pool or the ocean Do not use your Walkman in a crowded place or in circumstances which an inability to hear surrounding sounds would be dangerous.
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becomes louder. Adjust the volume so as not to hurt your eardrums. Your Walkman may detach and fall during vigorous exercise, etc. Your Walkman will sink if dropped in water. Notes on Ambient Sound Mode When the Swimming earbuds are attached, ambient sound cannot be heard as well as when Standard-type earbuds are attached.
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Notes on charging the battery after swimming The USB cradle (supplied) is not water resistant. Before charging the battery, make sure your Walkman is not wet.
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Connecting to a computer Connect your Walkman to a computer via USB to charge the Walkman or transfer data. 1. Connect the USB cable (supplied) to the USB cradle (supplied) and then attach the right ( ) part of your Walkman to the USB cradle.
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If you are prompted to make a Windows operation, click “Cancel” or “×.” Go to Page Top Related Topic Notes on connecting your Walkman to a computer Transferring content using Music Center for PC Transferring content using Content Transfer Charging the battery Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Do not turn on, restart, wake up from sleep mode, or shut down the computer with your Walkman connected to the computer via USB. Doing so may cause the Walkman to malfunction. Disconnect the Walkman from the computer before conducting those operations. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Restarting your Walkman Try restarting your Walkman if operations become unstable. Before restarting the Walkman, disconnect the Walkman from your computer and check that no content such as music is being played.
Related Topic Resetting to the factory settings Formatting memory Confirming the Walkman status by the OPR lamp Customer support website Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Resetting to the factory settings Your Walkman can be reset to the default settings. Resetting the Walkman will not delete content such as music. 1. Check that the playback is paused.
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Go to Page Top Related Topic Restarting your Walkman Formatting memory Confirming the Walkman status by the OPR lamp Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Formatting memory You can initialize your Walkman by formatting the memory. 1. Check that the playback is paused. 2. Press and hold the button ( ) on the right (...
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Go to Page Top Related Topic Confirming the Walkman status by the OPR lamp Restarting your Walkman Resetting to the factory settings Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Updating the system software of your Walkman You can add new features to your Walkman by installing the latest system software. For details on the latest system software information and how to install it, visit the customer support website for your area.
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Related Topic Customer support website Connecting to a computer Displaying your Walkman information Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Displaying your Walkman information Check information such as model name and system software version. 1. Connect your Walkman to a running computer via USB. 2. Open “WALKMAN” using the procedure below that corresponds to your computer.
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Go to Page Top Related Topic Updating the system software of your Walkman Connecting to a computer Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Preparing content using a Windows computer Installing the latest version of Music Center for PC, available on the Internet, enables you to import CDs, manage content, and transfer them to the Walkman.
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Transferring content using Explorer Notes for transferring content such as music from your computer Deleting content from your Walkman using Music Center for PC Deleting content from your Walkman using Explorer Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Preparing content using a Mac computer Installing the latest version of Content Transfer, available on the Internet, enables you to transfer content to the Walkman. 1. Install the latest version of Content Transfer, available on the Internet, on your Mac computer.
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Installing Content Transfer Transferring content using Content Transfer Transferring content using the Finder Notes for transferring content such as music from your computer Deleting content from your Walkman using the Finder Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print About Music Center for PC Music Center for PC is software for your Windows computer that allows you to import content such as music to your Windows computer and manage stored content on your Windows computer.
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Installing Music Center for PC Music Center for PC is an application for Windows computers. Use the latest version of Music Center for PC. You can use Music Center for PC to perform the following operations.
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Related Topic About Music Center for PC Importing and transferring content from media using Music Center for PC Transferring content using Music Center for PC Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print About Content Transfer Content Transfer is software for your Mac computer that allows you to transfer content such as music managed with iTunes or the Finder to your Walkman easily. You can transfer files, folders, and playlists to the appropriate folder of the Walkman simply by drag-and-drop.
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Installing Content Transfer Install Content Transfer to your Mac computer. 1. Access the installer for Content Transfer for Mac. http://www.sony.net/ct-mac/ Confirm “System requirements.” 2. Open the downloaded file.
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System requirements About Content Transfer Transferring content using Content Transfer Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Importing and transferring content from media using Music Center for PC Use Music Center for PC to import and transfer content such as music on your Windows computer.
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Related Topic Installing Music Center for PC Transferring content using Music Center for PC Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Importing content on your Windows computer into Music Center for PC Import content such as music imported to your Windows computer into Music Center for 1. Use a computer on which Music Center for PC has been installed.
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Transferring content using Music Center for PC Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Transferring content using Music Center for PC You can transfer content that is stored on a Windows computer to the Walkman via Music Center for PC.
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Importing and transferring content from media using Music Center for PC Importing content on your Windows computer into Music Center for PC Deleting content from your Walkman using Music Center for PC Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Transferring content using Content Transfer Transfer content such as music or playlists on your Mac computer or managed with iTunes to your Walkman. Content with copyright protection cannot be transferred.
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Go to Page Top Related Topic Connecting to a computer Deleting content from your Walkman using Content Transfer Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Transferring content using Explorer Content such as music can be directly transferred by drag-and-drop using Windows Explorer. 1. Connect your Walkman to a running computer via USB.
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Do not change folder name placed in root memory such as “MUSIC.” Go to Page Top Related Topic Connecting to a computer Notes for transferring content such as music from your computer Deleting content from your Walkman using Explorer Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Transferring content using the Finder Content such as music can be directly transferred by drag-and-drop using the Finder. 1. Connect your Walkman to a running computer via USB.
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Walkman. Go to Page Top Related Topic Connecting to a computer Notes for transferring content such as music from your computer Formatting memory Deleting content from your Walkman using the Finder Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Notes for transferring content such as music from your computer Drag-and-drop content such as music or folders into the correct folder as shown in the following illustrations. Your Walkman can play back content stored in the 1st to 8th level of each folder.
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Deleting content from your Walkman using Music Center for PC You can use Music Center for PC to delete content stored on your Walkman. 1. Connect your Walkman to a running computer via USB.
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Connecting to a computer Transferring content using Music Center for PC Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Deleting content from your Walkman using Content Transfer You can use Content Transfer to delete content stored on your Walkman. 1. Connect your Walkman to a running computer via USB.
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Related Topic Connecting to a computer Transferring content using Content Transfer Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Deleting content from your Walkman using Explorer Delete content stored on your Walkman using Windows Explorer. 1. Connect your Walkman to a running computer via USB.
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Note Do not change folder name placed in root memory such as “MUSIC.” Go to Page Top Related Topic Connecting to a computer Transferring content using Explorer Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Deleting content from your Walkman using the Finder Delete content stored on your Walkman using the Mac Finder. 1. Connect your Walkman to a running computer via USB.
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Connecting to a computer Transferring content using the Finder Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Deleting content imported to Music Center for PC You can delete content imported to Music Center for PC. 1. Launch Music Center for PC. 2. Select [Music Library] to open the list of content on Music Center for PC.
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Deleting content from your Walkman using Music Center for PC Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Preparing music You need to transfer music from your computer to your Walkman in order to listen to music on the Walkman. Use Music Center for PC to transfer songs from a CD or your computer to the Walkman.
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Transferring content using Content Transfer Transferring content using Explorer Transferring content using the Finder Notes for transferring content such as music from your computer Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Playing music Play music transferred to your Walkman. 1. Press the button ( ) on the right ( ) side of your Walkman. Press the button ( ) again to pause playback.
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Skipping to the previous/next song Skipping to the previous/next folder/playlist/album Shuffle playback Repeat playback Changing the playback order to Folder Play/Playlist Play/Album Play Turning the power on Transferring content using Music Center for PC Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Volume operation (Only for countries/areas complying with European and Korean Directives) The voice guidance “Check the volume level” is meant to protect your ears when you turn the volume up to a level that is harmful for your ears for the first time.
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Adjusting the volume Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Adjusting the volume Adjust the volume with the VOL + and - button. The volume can be adjusted in 31 steps: from 0 to 30. “10” is set by default.
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Go to Page Top Related Topic Limiting the volume Playing music Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Skipping to the previous/next song Skip to the previous/next song. 1. Press the Previous/Next button ( ) on the right ( ) side of your Walkman to skip to the previous/next song.
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Related Topic Playing music Skipping to the previous/next folder/playlist/album Fast-forwarding/fast-rewinding the current song Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Fast-forwarding/fast-rewinding the current song Fast-forward or fast-rewind the current song. 1. Press and hold the Previous/Next button ( ) on the right ( ) side of your Walkman to fast-forward or fast-rewind the song during playback.
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Go to Page Top Related Topic Skipping to the previous/next song Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Skipping to the previous/next folder/playlist/album Skip to the beginning of the previous or next folder/playlist/album quickly. To select playlists, create playlists using software such as Music Center for PC and transfer them to your Walkman.
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When skipping to the previous folder/playlist/album, the voice guidance “Previous folder,” “Previous playlist,” or “Previous album” are heard. Go to Page Top Related Topic Playing music Skipping to the previous/next song Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Shuffle playback Set the playback mode to shuffle and play all the songs on your Walkman in random order. 1. Press the button ( ) on the left ( ) side of your Walkman repeatedly.
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Go to Page Top Related Topic Playing music Repeat playback Changing the playback order to Folder Play/Playlist Play/Album Play Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Repeat playback Play songs repeatedly. The playback range of songs can be changed. 1. Press the button ( ) on the left ( ) side of your Walkman repeatedly.
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Related Topic Playing music Shuffle playback Changing the playback order to Folder Play/Playlist Play/Album Play Repeatedly playing the current song Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Repeatedly playing the current song Play the current song repeatedly. 1. Double-click the button ( ) on the left ( ) side of your Walkman during playback to repeatedly play the current song.
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Go to Page Top Related Topic Repeat playback Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Changing the playback order to Folder Play/Playlist Play/Album Play You can change the playback order to Folder Play/Playlist Play/Album Play. The Walkman is set to play songs by folder as a default.
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Album Mode Plays songs in the order set in albums. Albums are groups of songs organized based on album information. Go to Page Top Related Topic Playing music Shuffle playback Repeat playback Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Deleting songs To delete songs from your Walkman, use the software on your computer that you used to transfer the songs. If you used Windows Explorer to transfer the songs, use Windows Explorer to delete them.
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Deleting content from your Walkman using Content Transfer Deleting content from your Walkman using Explorer Deleting content from your Walkman using the Finder Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Moderating the differences in volume level between songs You can moderate the volume between songs to minimize the differences in volume level (Dynamic Normalizer). You can use this setting to prevent the volume of certain songs from being too high or too low when shuffling songs from multiple albums with different recording levels.
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Normalizer is set to off, the lamp ( ) blinks in orange twice. Go to Page Top Related Topic Shuffle playback Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Limiting the volume You can use AVLS (Automatic Volume Limiter System) to limit the maximum volume. This prevents the volume from getting too high and disturbing others, causing discomfort to your ears, or preventing you from hearing sounds around you, and it allows you to listen at a more comfortable volume.
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) blinks in orange twice. Go to Page Top Related Topic Confirming the Walkman status by the OPR lamp Adjusting the volume Volume operation (Only for countries/areas complying with European and Korean Directives) Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print What is Ambient Sound Mode? Ambient Sound Mode uses the microphones built into the left and right sides of your Walkman to allow you to hear ambient sound even while wearing headphones. Pay attention to the sounds around you to enjoy listening to music safely.
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1. Press the button ( ) on the left ( ) side of your Walkman to turn on Ambient Sound Mode. You will be able to hear voice guidance and it will be easier to hear ambient sounds. Note When the Swimming earbuds are attached, ambient sound cannot be heard as well as when Standard-type earbuds are attached.
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Selecting an Ambient Sound Mode You can select different Ambient Sound Modes based on your surrounding environment. 1. Press and hold the button ( ) on the left ( ) side of your Walkman for approximately 3 seconds while Ambient Sound Mode is on.
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Related Topic What is Ambient Sound Mode? Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Please contact your nearest Sony dealer. Do not touch the rechargeable battery with bare hands if it is leaking. Consult your nearest Sony dealer if the battery has leaked as battery liquid may remain in your...
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Walkman. If the liquid gets into your eyes, do not rub your eyes as this may lead to blindness. Wash out your eyes with clean water and consult a doctor. If the liquid gets onto your body or clothes, wash it off immediately. Failure to do so may cause burns or injury.
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If you delete the sample data, you cannot restore it, and we will not supply any replacement data. Sony is not responsible for incomplete recording/downloading or damaged data due to problems with your Walkman or computer. Notes on storing lithium-ion rechargeable batteries A lithium-ion rechargeable battery is built into your Walkman.
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Notes on headphones Road safety Avoid listening with your headphones in situations where hearing must not be impaired. Preventing hearing damage Avoid using the headphones at a high volume. Hearing experts advise against continuous, loud, and extended play.
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In no event will Sony be liable for any financial damage or loss of profits, including claims made by third parties, arising out of the use of the supplied software.
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Maintenance of your Walkman Clean your Walkman with a soft cloth, such as a cleaning cloth for eyeglasses. Should your Walkman become excessively dirty, clean it with a soft cloth slightly moistened with water or mild detergent solution.
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3. Remove the earbuds from your Walkman, and then wash them by hand using a mild detergent solution. After washing the earbuds, dry them well. 4. Rinse the terminals ( ) and mesh sheet ( ) of your Walkman with gentle running tap water.
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Do not apply strong force to the mesh sheet. Doing so may damage the mesh sheet. Do not rub foreign substances on the mesh sheet. Doing so may push them into the headphones. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Customer support website If you have any questions or issues with your Walkman, or would like information on compatible items with the Walkman, visit one of the following websites.
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For customers in Asia/Oceania/Middle East/Africa: English http://www.sony-asia.com/support Korean https://scs.sony.co.kr/scs/handler/ProductSupport Simplified Chinese http://service.sony.com.cn/KB/ Traditional Chinese http://service.sony.com.tw/ For customers who purchased the overseas models: http://www.sony.co.jp/overseas/support/ Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Specifications Interface Hi-Speed USB (USB 2.0 compliant) Microphone Stereo Output (headphones) Frequency response 20 Hz to 20,000 Hz (when playing data file, single signal measurement) Sound Effects...
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Approx. 32 g (1.2 oz) Water resistance/dust proofing IP65/IP68 (IEC 60529) or equivalent* *with Swimming earbuds attached Capacity (User available capacity) (*1) NW-WS413: 4 GB NW-WS414: 8 GB (*1) Available capacity may vary. A portion of the memory is used for data management functions.
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Battery life The time below may differ depending on ambient temperature or the status of use. Battery life (continuous playback) Actual battery life may vary depending on settings. The estimated battery usage hours shown below are based on typical usage conditions with “Settings for battery life...
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Settings for battery life measurement Music Settings Dynamic Normalizer (*1): OFF (default setting: OFF) (*1) The [On] setting shortens the battery life about 20 % compared with the [Off] setting. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Maximum recordable number of songs and time (Approx.) The approximate times are based on the case in which you transfer or record only 4 minute songs.
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MP3 128 kbps: Approx. 120 hr. 00 min. Linear PCM 1,411 kbps: Approx. 11 hr. 00 min. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Supported formats Music (Music player) Audio Formats Media File format: MP3 (MPEG-1 Layer3) file format File extension: .mp3 Bit rate: 32 kbps to 320 kbps (Supports variable bit rate (VBR)) Sampling frequency (*1): 32, 44.1, 48 kHz...
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Copyright protected WMA files cannot be played back. (*3) Copyright protected AAC-LC files cannot be played back. (*4) Non-standard bit rates or non-guaranteed bit rates are included depending on the sampling frequency. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print System requirements Computer Windows® 10 Windows® 8.1 Windows® 7 Mac OS® X v10.6 or later Pre-installed OS only supported. [Compatibility mode] is not supported. PC application for Windows...
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Personally constructed computers or operating systems An environment that is an upgrade of the original manufacturer-installed operating system Multi-boot environment We do not guarantee operation for all computers even if they meet the above System Requirements. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide How to Use Digital Music Player NW-WS413/WS414 Back Back to Top Print Contents List of accessories and manuals supplied with your Walkman. Walkman (1) Earbuds (1 set) Swimming Earbuds (1 set) USB Cradle (1) USB Cable (1) Adjustment band (1)
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About the differences between the two types of earbuds Changing the earbuds Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide Troubleshooting Digital Music Player NW-WS413/WS414 Back Back to Top Print What can I do to solve a problem? If your Walkman does not function as expected, try the following steps to resolve the issue. Before restarting your Walkman, disconnect the Walkman from your computer and check that no content such as music is being played back.
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6. If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer. Note Data will not be deleted, nor will any settings be changed by restarting. Go to Page Top Related Topic Charging the battery Restarting your Walkman...
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Help Guide Troubleshooting Digital Music Player NW-WS413/WS414 Back Back to Top Print Your Walkman does not operate or the power does not turn on. If you transfer a lot of content such as music to your Walkman at once, it will take time to build the database on the Walkman.
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Parts and controls Charging the battery Restarting your Walkman Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Walkman. Press and hold the button for about 10 seconds to restart your Walkman. Go to Page Top Related Topic Restarting your Walkman Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Troubleshooting Digital Music Player NW-WS413/WS414 Back Back to Top Print Your Walkman power turns off or on automatically. If a malfunction occurs, your Walkman turns off and then on again automatically. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide Troubleshooting Digital Music Player NW-WS413/WS414 Back Back to Top Print A drink (water, coffee, etc.) was spilled on your Walkman, or the Walkman was washed in the washing machine. If you spill a drink on your Walkman or wash it in a washing machine, liquid may get inside the Walkman.
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Water resistant and dust proofing performance of this Walkman Liquids that the water resistant performance specifications apply to Customer support website Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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If you lose or break the earbuds supplied with your headphones, please contact your nearest Sony dealer. Go to Page Top Related Topic Changing the earbuds Changing the earbuds to Swimming earbuds Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide Troubleshooting Digital Music Player NW-WS413/WS414 Back Back to Top Print You want to back up the content such as music stored on your Walkman. Connect to a computer and copy the files onto the computer. If you have already deleted content transferred to your Walkman from Music Center for PC, transfer the content from the Walkman to Music Center for PC again.
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Walkman. If the Walkman is inside a case, you need to remove it from the case to find the name. Go to Page Top Related Topic Displaying your Walkman information Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide Troubleshooting Digital Music Player NW-WS413/WS414 Back Back to Top Print The voice guidance “Check the volume level” is heard. The voice guidance “Check the volume level” is meant to protect your ears when you turn the volume up to a level that is harmful for your ears for the first time. You can cancel the alarm and warning by pressing any button.
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Help Guide Troubleshooting Digital Music Player NW-WS413/WS414 Back Back to Top Print There is no sound. Check that the volume level is not set to zero. If the problem still persists after performing the remedies above, press and hold the button for about 10 seconds to restart your Walkman.
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The remaining battery power is low or the battery has run out. The content may not be supported on your Walkman. Select and play other content. Go to Page Top Related Topic Supported formats Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide Troubleshooting Digital Music Player NW-WS413/WS414 Back Back to Top Print Noise is generated. If using your Walkman near a device that emits radio waves such as a mobile phone, move the Walkman away from the device. The content such as music on your Walkman may be corrupted. Connect the Walkman to a Windows computer and use Music Center for PC or Windows Explorer to delete the content in which the noise occurred from the Walkman.
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Deleting content from your Walkman using Explorer Transferring content using Music Center for PC Transferring content using Explorer Transferring content using Content Transfer Transferring content using the Finder Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Volume cannot be turned up, or the volume remains low when the playback volume is turned up. If the AVLS (Volume Limit) setting is activated, deactivate it. Go to Page Top Related Topic Adjusting the volume Limiting the volume Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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The sound may be interrupted or skip depending on the environment where your Walkman is used or the settings of the Walkman. Following the procedures below may reduce the amount of skipping or interruptions. Set all sound quality settings to off. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Walkman. The battery may have deteriorated if you have not used your Walkman for more than a year. Contact your nearest Sony dealer. If the remedies above do not solve the problem, press and hold the button for about 10 seconds to restart your Walkman, and then connect again using USB.
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Related Topic Charging the battery System requirements Restarting your Walkman Customer support website Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Consult your nearest Sony dealer for more details on the life of the built-in battery. Go to Page Top Related Topic...
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The rechargeable battery needs to be replaced. To replace rechargeable batteries, your Walkman needs to be taken apart professionally. Do not take apart the Walkman by yourself. Consult your nearest Sony dealer or Sony Service Center for replacement of rechargeable batteries. Go to Page Top...
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Depending on the environment in which your Walkman is used, the battery may deteriorate if it is not used for over a year. Contact your nearest Sony dealer. If the usable battery life is half that when new even after sufficiently charging the battery, your battery may have deteriorated.
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Extending the battery life Customer support website Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Digital Music Player NW-WS413/WS414 Back Back to Top Print How long is the standard battery duration? For details on the battery duration, see “Battery life.” Go to Page Top Related Topic Battery life Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
Digital Music Player NW-WS413/WS414 Back Back to Top Print How long does it take to charge the battery? For details on the charging time, see “Specifications.” Go to Page Top Related Topic Specifications Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide Troubleshooting Digital Music Player NW-WS413/WS414 Back Back to Top Print The computer does not recognize your Walkman. If the remaining battery power is low, charge the battery. When you use your Walkman for the first time, or if you have not used the Walkman for a long time, it may take a few minutes to be recognized by the computer.
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Connecting to a computer Restarting your Walkman Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide Troubleshooting Digital Music Player NW-WS413/WS414 Back Back to Top Print You cannot install software to your computer. If other software is running, it may interfere with the installation. Be sure to quit all other software before installing this software. Particularly, be sure to disconnect from the Internet and quit security software as it can put a heavy load on the computer.
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System requirements Installing Music Center for PC Installing Content Transfer Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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The progress bar on the install screen does not proceed while installing the software. Wait until the installation is completed, because it is progressing properly. Installation may take 30 minutes or more depending on the computer used. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide Troubleshooting Digital Music Player NW-WS413/WS414 Back Back to Top Print Your Walkman is not recognized by Music Center for PC. Your Walkman may not be recognized by the computer. Disconnect the Walkman from the computer, and then reconnect it.
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Help Guide Troubleshooting Digital Music Player NW-WS413/WS414 Back Back to Top Print Content such as music cannot be transferred from the computer to your Walkman. Check that the USB connection to the computer is made properly. Use the supplied USB cable.
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This happens to protect data. Disconnect your Walkman, and then reconnect Go to Page Top Related Topic Connecting to a computer Installing Music Center for PC Maximum recordable number of songs and time (Approx.) Supported formats Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide Troubleshooting Digital Music Player NW-WS413/WS414 Back Back to Top Print You cannot play content such as music transferred to your Walkman. If the remaining battery power is low or insufficient, charge the battery. If your Walkman still does not operate after charging the battery, press and hold the (Power) button for longer than 10 seconds to restart the Walkman.
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Deleting content from your Walkman using Music Center for PC Deleting content from your Walkman using Explorer Deleting content from your Walkman using the Finder Formatting memory Notes for transferring content such as music from your computer Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Playback progresses to the next album when repeat playback is set. If the playback range is set to Folder, change the playback range setting to Album. Go to Page Top Related Topic Changing the playback order to Folder Play/Playlist Play/Album Play Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Help Guide Troubleshooting Digital Music Player NW-WS413/WS414 Back Back to Top Print Songs are only played within a limited range such as within one album. The playback mode is set to Repeat. Change the playback mode to Normal. You can select the previous or next folder/playlist/album.
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Help Guide Troubleshooting Digital Music Player NW-WS413/WS414 Back Back to Top Print Sound becomes muffled when using your Walkman in water, such as when swimming. The headphone sections are not watertight, so the sound quality of your Walkman may deteriorate if water gets inside the headphones. If water gets in the headphones, remove the water and dry well before using again.
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Help Guide Troubleshooting Digital Music Player NW-WS413/WS414 Back Back to Top Print You dropped your Walkman in water. The headphone sections are not watertight, so the sound quality of your Walkman may deteriorate if water gets inside the headphones. If water gets in the headphones, remove the water and dry well before using again.
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Place the headphone sections into your ears, and then adjust your Walkman so that it feels comfortable. Go to Page Top Related Topic How to place your Walkman on your ears Improving the fit Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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The neckband part does not fit. Attach the adjustment band (supplied) to the neckband part, and then place your Walkman on your ears. Go to Page Top Related Topic Improving the fit Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Back Back to Top Print The earbuds do not fit. Try earbuds of a different size. Go to Page Top Related Topic Changing the earbuds Changing the earbuds to Swimming earbuds Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...
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Depending on the way you use your Walkman, the Walkman may become warm while the battery is being charged or the Walkman is performing intensive data processing. This is not a malfunction. Go to Page Top 4-580-541-12(1) Copyright 2016 Sony Corporation...