Samsung SNC-M300 User Manual
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Samsung SNC-M300 User Manual

Samsung security camera user manual
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  • Page 1: User Manual

    SNC-M300 user manual imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/global/register SNC-M300...
  • Page 2 CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK)NO USER-SERVICEABLE PARTS INSIDEREFER SERVICING TO QUALIFIED SERVICE PERSONNEL This symbol indicates that dangerous voltage consisting a risk of electric shock is present within this unit. This symbol indicates that there are important operating and maintenance instructions in the literature accompanying this unit.
  • Page 3 9. If this product fails to operate normally, contact the nearest service center. Never disassemble or modify this product in any way. (SAMSUNG is not liable for problems caused by unauthorized modifications or attempted repair.) 10.
  • Page 4 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8.

  • Page 5: Table Of Contents

    contents Preparation Installation and Connection Network Connection & Setup Setting Static IP Setting Dynamic IP Features Precautions – Installation and Use Recommended PC Specifications Compatible IP Routers Compatible PoE Switches Checking the components in the package Names of each part Installing the Camera Connecting Connecting the camera to an IP router with...
  • Page 6 Using the Camera 02_ Contents Connecting to the camera Installing ActiveX Using the Viewer Screen Using the Search Viewer Screen Setting Up Setting the camera Basic Configuration System configuration Layout Configuration Event Configuration Network Configuration Appendix Troubleshooting Specifications...

  • Page 7: Preparation

    preparation FEATURES Various Communication Protocol Support This product supports various communication protocols such as ARP, HTTP and DHCP as well as TCP/IP, UDP, RTP/RTSP, SMTP for Email transmission and FTP protocol. Monitoring Through Web Browser Monitoring Through Web Browser This product enables watching a video through an Internet web browser so that you can watch a video through the Internet as you can within the local network.

  • Page 8: Recommended Pc Specifications

    RECOMMENdEd PC SPECIFICATIONS CPU: Pentium4/2.4GHz or higher Operating System: Windows XP(Service Pack2) / Windows Vista Resolution: 1024X768 pixels or higher RAM: 512MB or higher Web Browser: Internet Explorer 6.0 or higher Video Card: Radeon, Nvidia Video Memory: 128MB DirectX 8.1 or higher COMPATIBlE IP ROUTERS Linksys D-Link...

  • Page 9: Names Of Each Part

    NAMES OF EACh PART Front Back Focus Adjustment Bar When the camera lens becomes dirty, softly clean it with a lens tissue or a cloth soaked in pure ethanol. Adjust Back Focus by moving this bar up or down. Preparation _05...
  • Page 10 Rear Audio Out Audio In SDHC Memory Card Slot System, SD, and Power Indicators I/O Port Reset Button 06_ Preparation For outgoing audio signals. For incoming audio signals. This is where you insert your SDHC memory card. These indicators provide system, SD, and power status information.
  • Page 11 Ethernet Port Power Port Ethernet cable port. Connect the power cable to this port. Status When the power is switched on and the Turns on network connection is normal. When the DDNS setting fails. When the DDNS is being set. Flashes SYSTEM When the network connection is not...

  • Page 12: Installation And Connection

    installation and connection INSTAllING ThE CAMERA Disconnect the power cord before installation or relocation. Mounting the lens When using the CS lens CS lens Mount the CS lens by rotating it clockwise as shown in the picture. When using the C lens C lens After mounting the C-mount adapter by rotating it clockwise, turn the C lens clockwise until it is fixed as shown in the picture.

  • Page 13: Adjusting The Back Focus

    Adjusting the back focus The back focus of the camera is adjusted at the factory before delivery but some lenses can be out of focus depending on the lens type. In this case, you have to adjust the back focus. The following describes how to adjust the back focus of the lenses.
  • Page 14 Inserting/Removing an SdhC Memory Card Inserting an SdhC Memory Card Push the SDHC memory card in the direction of the arrow shown in the diagram. Do not force the memory card in. If you can’t insert the memory card into the slot with ease, you might be inserting the card in the wrong direction.
  • Page 15 Memory Card Information (not included) What is a memory card? The memory card is an external data storage device that has been developed to offer an entirely new way to record and share video, audio, and text data using digital devices. Selecting a memory card that’s suitable for you Your camera supports SDHC memory cards.

  • Page 16: Connecting

    CONNECTING Connecting Ethernet Cable Connect the Ethernet cable to the network port as shown. Installation and Connection...

  • Page 17: Connecting Power

    Connecting Power Connect the power adapter to the camera’s power port. Using a flathead screwdriver, connect the two lines leading from the power adapter to the camera’s power port. Connect the power cord to the power adapter unit. Connect the power plug to a power outlet. Beware of DC 12V’s polarity charges when making the connection.
  • Page 18 To connect input and output ports: Connect alarm lines to the input and output ports on the rear. : These are alarm in ports. A_IN 1, A_IN 2 : This is the GND port. A_OUT 1, A_OUT 2 : These are alarm out ports. Alarm In/Out Connection diagram Installation and Connection A_IN1...

  • Page 19: Connecting To Audio Input/Output

    Connecting to Audio Input/Output Microphone LINE-OUT Microphone Connect the AUDIO IN port of the camera with the microphone directly or LINE OUT port of the amplifier that the microphone is connected to. direct Mic Connection: Set Audio Input Gain high (10). (Refer to page 39) line Out Connection: Set Audio Input Gain low (1).
  • Page 20 Audio I/O Block diagram Microphone Microphone Pre-Amp Pre-Amp Audio Codec G.711 PCM, μ-law 64kbps 8kHz sampling Full duplex Audio Audio in Used for mono signal line input (Max.2.4 Vpp) Audio out Used for mono signal line output (Max.2.4 Vpp) line out impedance 600ohm Installation and Connection Speaker...
  • Page 21 network connection & setup You can set up the network settings according to your network configurations. Network connection and setup processes are given as follows. Connect the camera to an IP router with local area networking Page 18~19 Connect the camera directly to local area networking Page 20 Compliant IP routers are as listed below.

  • Page 22: Network Connection & Setup

    CONNECTING ThE CAMERA TO AN IP ROUTER WITh lOCAl AREA NETWORkING This is for a large network environment such as corporate office, building, public office and factory. SNC-M300 SNC-M300 Local PC [STEP 1] Configuring the network settings of the local PC connected to...
  • Page 23 [STEP 2] Setting the IP address Refer to "Static IP Setting" on page 22 or "Dynamic IP Setting" on page 26. [STEP 3] Connecting a local PC in the IP router to the camera Run the IP Installer on your local PC and search for the camera.

  • Page 24: Connecting The Camera Directly To Local Area

    CONNECTING ThE CAMERA dIRECTly TO lOCAl AREA NETWORkING SNC-M300 SNC-M300 Local PC Connecting to the camera from a local PC in the lAN Launch an Internet browser on the local PC. Enter the IP address of the camera in the address bar of the browser.

  • Page 25: Searching For The Camera

    SEARChING FOR ThE CAMERA IP Installer screen layout device Name : Model name of the connected device. Mode : Shows the current selection between <Static>and <Dynamic>. Mac Address : The Mac address of the network interface of the camera that is printed on the rear panel.

  • Page 26: Setting Static Ip

    setting static ip MANUAl NETWORk SETTING Run the <IP Installer.exe> program and display the camera list found on the screen. For the initial run, the [Auto Set] and [Manual Set] button are all disabled. Select a camera you want from the camera list.
  • Page 27 You can’t change the port numbers of Device, TCP, UDP, Upload and Multicast, which are automatically changed according to the increase/decrease of the port number of HTTP. In the <PORT>fields, set up port numbers. <HTTP Port>: A HTTP port used to connect to a camera using the Internet browser.
  • Page 28 If more than one camera are connected to an IP Router Set the IP and port settings for camera differently. Items IP Address IP Related Subnet Mask Items Gateway HTTP Port Device Port TCP Port Port Related UDP Port Items Upload Port Multicast Port If <HTTP Port>is not set to 80,the user must specify the port number as well as the IP address...

  • Page 29: Automatic Network Setting

    AUTOMATIC NETWORk SETTING Run the <IP Installer.exe> program and display the camera list found on the screen. For the initial run, the [Auto Set] and [Manual Set] button are all disabled. Select a camera you want from the camera list. Confirm the MAC Address of the camera on its rear panel.

  • Page 30: Setting Dynamic Ip

    setting dynamic ip dyNAMIC IP SETTING Examples of using dynamic IP If the camera is installed on an IP router and obtains an IP using DHCP If the camera is connected directly to a xDSL/Cable modem using DHCP If an IP is allocated by the internal DHCP server in local area networking dynamic IP Check When you run the IP Installer on your local PC, the camera with a dynamic IP allocated is listed.

  • Page 31: Port Forwarding (Port Mapping) Setting

    PORT FORWARdING (PORT MAPPING) SETTING With the camera installed on an IP router, you must set the port forwarding for the IP router before an IP router external remote PC can connect to the IP router internal camera. Manual Port Forwarding Click <Applications &Gaming>...

  • Page 32: Using The Camera

    사 사 u sing the camera CONNECTING TO ThE CAMERA Connecting to the camera General Run an Internet browser. Enter the IP address for the camera in the Address input box. Example) IP Address: 192.168.1.200  http://192.168.1.200 - The login window appears. If the hTTP port number is not 80 Run an Internet browser.
  • Page 33 Checking the ddNS address A DDNS address consists of <One among from lower-case alphabet characters of c, m and p> + <Last 6 digits of the MAC address> + <websamsung.net>. The lower-case alphabet letter is represented as <c>if the first 6 digits of the MAC address is <00:00:f0>, <m>...

  • Page 34: Installing Activex

    INSTAllING ACTIvEX If you connect the camera to the Internet and configure the network settings, you can monitor the picture of the connected camera in real-time. For Windows XP Service Pack 2 If the following screen appears, click the Install button. Click the <Install ActiveX Control>.
  • Page 35 logging to the camera For the first login, the username is “root” and password is “4321”. Type “root” in the <User name> input box. Type “4321” in the <Password> input box. If you have changed the old password, type the new password here. Click the [OK] button.

  • Page 36: Using The Viewer Screen

    USING ThE vIEWER SCREEN If you connect to the camera, the following Viewer screen appears. Main Screen layout Name SEARCH Moves to the search screen. SETUP Moves to the setup screen. ABOUT Displays the information, version, manufacturer, etc. VIEW Sets the video format and de-interlace. Using the camera Function and description...
  • Page 37 Name Capture : Captures the recorded image on the screen and saves it BACKUP Print : Prints the recorded image on the screen. Record : Saves the recorded video as a .avi video file. Sets the alarm reset.(The alarm or motion icon will disappear.) Audio Check the Listen or Speak check box for Audio.
  • Page 38 The captured screen image is saved in the specified folder path. default save paths are provided for each version of Windows. Windows XP: C:\Program Files\Samsung\SNC-M300\SnapShot\Live Windows Vista: C:\users\[user ID]\AppData\LocalLow\Samsung\SNC-M300\SnapShot\Live To change the saving path, click [SAVE PATH] button( ) and then select the path you want.
  • Page 39 To stop a recording, click the [RECORD] button once again. default save paths are provided for each version of Windows. Windows XP: C:\Program Files\Samsung\SNC-M300\VidedClip\Live Windows Vista: C:\users\[user ID]\AppData\LocalLow\Samsung\SNC-M300\SnapShot\Live To change the saving path, click [SAVE PATH] button( ) and then select the path you want.

  • Page 40: Using The Search Viewer Screen

    USING ThE SEARCh vIEWER SCREEN If you connect to the camera, the following Search Viewer screen appears. Main Screen layout Name Date Thumbnail Size SCHEDULE ALARM INPUT MOTION Using the camera Function and description You can select the desired date to search for events generated. The thumbnail images are displayed based on the selected size.

  • Page 41: Setting Up

    setting up SETTING ThE CAMERA You can set various functions such as Basic Setting, System, Layout, etc. To set up the camera In the viewer screen, click the [SETUP] tab. The setup window appears. Setting Up...
  • Page 42 SETUP Screen layout SETUP BASIC SYSTEM OVERLAY EVENT NETWORK Setting Up VIDEO & AUDIO USER LANGUAGE DATE/TIME SOFTWARE UPDATE RESET CAMERA OVERLAY TEXT TRANSFER SETUP RECORD SETUP ALARM IMAGE ALARM INPUT1 ALARM INPUT2 MOTION SCHEDULE STREAMING SETUP DDNS...

  • Page 43: Basic Configuration

    BASIC CONFIGURATION To setup video/Audio You can set the video resolution, quality, frames per second, and input gain. Click <BASIC>  <VIDEO & AUDIO>. The VIDEO & AUDIO window appears. To complete the video setting, click the [Apply] button. The settings are saved. You will not be able to hear the audio data if the audio input gain is at zero.
  • Page 44 To Setup IP settings Click <BASIC>  <IP>. IP Setting window appears. To complete the setting, click the [Apply] button. The settings are saved and the system is restarted. The currently opened web browser is closed. When two or more cameras are connected to a single IP sharing device, IP-related settings and port-related settings should be configured differently.
  • Page 45 To Setup Users Click <BASIC>  <USER>. The USER window appears. To complete the setting, click the [Apply] button. The settings are saved and the system is restarted. The currently opened web browser is closed. <Login Authentication>: You can determine whether to require login authentication for users. - If it is set to <Enable>, the users can connect to the system through login authentication, while it is set to <Disable>, the users can connect to the system without login authentication.
  • Page 46 To register an user In the USER window, click the [Insert] button. The <Insert User> window appears. Enter user ID and password. For the ID and password, up to 9 alphanumeric and some special characters are allowed. Select the user permission. Select a user permission for the new user from the <Operator>...
  • Page 47 To modify a registered user account Select the <Select> check box of a user account to be modified in the USER window. Click the [Modify] button in the USER window. The <Modify User> window appears. In the window, modify <User ID>, <Password>, <Confirm Password>...
  • Page 48 To set the display language Click <BASIC>  <LANGUAGE>. The LANGUAGE window appears where you can select a preferred language. You can select once from 7 languages (English/Korean/Chinese/French/Italian/ Spanish/German). To complete the setting, click the [Apply] button. The language has been changed to the selected one.

  • Page 49: System Configuration

    SySTEM CONFIGURATION To set date/time You can get the current system time from a NTP server or a PC and set the system time. Click <SYSTEM>  <DATE/TIME>. The DATE/TIME window appears. To complete the setting, click the [Apply] button. The settings are saved.
  • Page 50 To setup the system time Select one of the NTP server addresses of the <Address> list, or click <Syncronize with PC Viewer>. Set the date and time directly if you select <Manual>. Click the [Apply] button. The setting time is applied. NTP Server IPs are provided by a public agency and their list is therefore subject to change.

  • Page 51: To Update The Software

    To update the software Click <SYSTEM>  <SOFTWARE UPDATE>. The Software Update window appears. To update the software In the USER window, click the [Browse] button. The Open File window appears. Select an update file and click the [Open] button. In the USER window, click the [Install] button.

  • Page 52: To Reset The System

    To reset the system If the system abnormally operates or a problem occurs, you can restart or reset the system. Click <SYSTEM>  <RESET>. The Reset window appears. <Restart>: The Reset window appears. <Factory Default>: Initializes the system settings to the factory settings and then restarts the system. - <Except Network Parameter>: Initializes the system settings except network settings.
  • Page 53 To setup the camera Click <SYSTEM>  <CAMERA>. You can select one from <Image Flip>, <Image>, <White Balance>, <Exposure Mode>, <Adaptive Lighting Mode>, <Power Line>, <Saturation> and <Detail>. To complete the setting, click the [Apply] button. <Image Flip>: Images can be flipped horizontally or vertically. <Image>: Images can be set to color or black and-white.

  • Page 54: Layout Configuration

    lAyOUT CONFIGURATION You can display text on the screen. To Set text Click <OVERLAY>  <OVERLAY TEXT>. The Overlay Text window appears. To complete the setting, click the [Apply] button. The settings are saved. <Overlay Text Settings>: The <Disable> option hides an overlay text while <Enable> shows it on the screen.

  • Page 55: Event Configuration

    EvENT CONFIGURATION To set the image transmission function You can set an FTP/Email(SMTP) server to send the prior/posterior alarm image saved in the camera when an alarm is generated. Click <EVENT>  <TRANSFER SETUP>. The TRNASFER SETUP window appears. If a commercial SMTP service is used, ask the SMTP service provider for detailed settings.
  • Page 56 <E-mail(SMTP) Transfer> : You can transfer an alarm image through Email. This function supports - <SMTP Server Address>: Enter the IP address of an SMTP server to be used to send an Email. - <User ID>: Enter a user account ID to connect to connect the SMTP server. - <Password>: Enter a user account password to the SMTP server.
  • Page 57 To set an alarm image You can set an image to be sent through FTP/Email(SMTP) or saved on the SDHC memory card when an alarm is generated or during the scheduled transfer. Click <EVENT>  <ALARM IMAGE>. The ALARM IMAGE SETUP window appears. To complete the setting, click the [Apply] button.
  • Page 58 To set an alarm input Click <EVENT>  <ALARM INPUT 1> or <ALARM INPUT 2>. The ALARM INPUT window appears. To complete the setting, click the [Apply] button. The settings are saved. <Input Device Setup>: Select an input type from the <OFF>, <NO> and <NC>. - <NO>(Normal Open): It is normally open, but if it is close, an alarm will be generated.
  • Page 59 To set the motion detection function Click <EVENT>  <MOTION>. The MOTION window appears. To complete the setting, click the [Apply] button. The settings are saved. <M.D. Function>: <Enable> activates the motion detection function, while <Disable> disables the function. <M.D. Configuration>: You can set motion detection performance parameters. - <Motion Sensitivity>: Select a motion detection function sensitivity from <High>, <Medium>...
  • Page 60 To set a motion detection target area You can set a specific area to detect a motion in. In the MOTION window, click the [Motion Area] button. The Motion Area window appears. You can set a specific area to detect a motion in.
  • Page 61 To set scheduled transmission You can have a JPEG image sent through FTP and Email or recorded on the SDHC card periodically. Click <EVENT>  <SCHEDULE>. The SCHEDULE window appears. To complete the setting, click the [Apply] button. The settings are saved. <Schedule Transfer Function>: <Enable>...

  • Page 62: Network Configuration

    NETWORk CONFIGURATION To set video streaming You can control the data transfer rate according to the camera video streaming type and network bandwidth. Click <NETWORK>  <STREAMING SETUP>. The STREAMING SETUP window appears. To complete the setting, click the [Apply] button. The settings are saved.
  • Page 63 [Apply] button. The settings are saved. If Samsung’s DDNS service is selected, the Host Name is automatically generated using the camera MAC address. A camera MAC address consists of <One among from lower-case alphabet characters of c, m and p>...

  • Page 64: Appendix

    사 사 a ppendix TROUBlEShOOTING PROBlEM I can’t access the camera from a web browser. viewer got disconnected during monitoring. I cannot connect to the system using a tab browser of Internet Explorer 7.0. The camera connected to the network is not detected in the IP installer program.
  • Page 65 PROBlEM No image appears. I enabled Motion detection Feature under Motion detection, but .jpg files are not getting sent over FTP/ SMTP even after motion detection occurs at the FT camera. Is it possible to configure Motion Zone with Motion detection Feature disabled? A motion event took place but didn’t trigger an alarm.

  • Page 66: Specifications

    G.711 : Full Duplex, 64Kbps, 8KHz sampling 16M byte 128M byte 10/100BASE-T Network TCP, UDP, NTP, HTTP, DHCP Protocol Streaming TCP, UDP(Unicast, Multicast), RTP, RTSP DDNS Samsung DDNS and Public DDNS servers support QXGA(2048 x 1536), UXGA(1600 x 1200), SXGA(1280 x 1024) VGA(640 x 480) details...
  • Page 67 Item Video Quality Motion Detection Unicast Connection Users Multicast Alarm IN/OUT Alarm Event Alarm Input Transfer Image Motion Detection Transfer FTP Transfer / Email(SMTP) Transfer / SD Card Record Transfer Time Setup IP installer Software Upgrade Application HTTP API program interface Windows Windows...
  • Page 68 Frame Rate (QXGA) JPEG Image Quality Resolution (level) 10 (High) QXGA (2048 x 1536) 5 (Normal) Appendix JPEG JPEG Image size Frame rate (kB) (fps) MPEG Frame rate (fps) 9 (2) 4 (8) 5 (5) 5 (3) 2 (10) 3 (6) 3 (3) 1 (10) 1 (6)
  • Page 69 JPEG Image Quality Image size Resolution (level) QXGA (2048 x 1536) 1 (Low) Frame Rate (UXGA) JPEG Image Quality Image size Resolution (level) 10 (High) UXGA (1600 x 1200) JPEG JPEG Frame rate (kB) (fps) 6 (12) 3 (12) 1 (12) 6 (12) 3 (12) 1 (12)
  • Page 70 JPEG Image Quality Resolution (level) 5 (Normal) UXGA (1600 x 1200) 1 (Low) Appendix JPEG JPEG Image size Frame rate (kB) (fps) MPEG Frame rate (fps) 17 (3) 8 (16) 9 (9) 9 (3) 5 (18) 5 (10) 5 (3) 1 (19) 1 (10) 1 (3)
  • Page 71 Frame Rate (SXGA) JPEG Image Quality Image size Resolution (level) 10 (High) SXGA (1280 x 1024) 5 (Normal) JPEG JPEG Frame rate (kB) (fps) 8 (16) 5 (19) 1 (23) 8 (17) 5 (20) 1 (23) 9 (17) 5 (20) 1 (23) 9 (18) 5 (20)
  • Page 72 JPEG Image Quality Resolution (level) SXGA (1280 x 1024) 1 (Low) Appendix JPEG JPEG Image size Frame rate (kB) (fps) MPEG Frame rate (fps) 24 (3) 9 (18) 13 (13) 13 (3) 5 (21) 6 (13) 6 (3) 1 (24) 1 (13) 1 (3) 24 (3)
  • Page 73 GPl/lGPl SOFTWARE lICENSE This product uses open-source software distributed under the terms of GPL and LGPL. And you can visit at www.samsungsecurity.com to get the source codes of the following GPL and LGPL software used for this product. GPL S/W - Base Kernel, Busybox, Sysvinit, dosfstools LGPL S/W - gLibc, Inetutils...
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  • Page 86 Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in the European Union and other European countries with separate collection systems) This marking shown on the product or its literature, indicates that it should not be disposed with other household wastes at the end of its working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources.
  • Page 87 AB68-00721E(00)

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