Toshiba Strata CIX User Manual page 46

Call Processing
Messages Tab
➤
To retrieve messages for a user
When the user calls the Operator console, the Message Tab automatically pops up and
that user's messages will be listed in the left hand box.
1. If the user calls from a non-matching phone or calls in from the outside, select the
user's name from the drop-down directory listing.
2. Highlight any message and the details appear in the right-hand window.
➤
To retrieve messages left for the console
1. Press
2. Use the up or down arrows on the keyboard to select the message.
3. Press
...or double click on the message waiting call in the call list (see example below).
Your console will call the station that left the Message.
➤
To delete a message for a user
1. Click the Messages tab.
2. Click on name of a user, select the message, then click the
➤
To print one or all messages
1. Click the Messages tab.
2. Select the message(s), click the
32
Next Tab
on the keyboard to access Call Monitor View.
Answer/Transfer
(Enter) key on the keyboard.
Print
icon.
Strata CIX IP Windows Operator Console User Guide 7/06
Delete
icon.