HP EliteDesk 800 Hardware Reference Manual

HP EliteDesk 800 Hardware Reference Manual

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Summary of Contents for HP EliteDesk 800

  • Page 1 HP Desktop Mini Hardware Reference Guide...
  • Page 2 United States and/or other countries. bound by the terms of the HP End User License Not all features are available in all editions or Agreement (EULA). If you do not accept these The information contained herein is subject to versions of Windows.
  • Page 3 About This Book This guide provides basic information for upgrading the HP Desktop Mini Business PC. WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
  • Page 4 About This Book...
  • Page 5: Table Of Contents

    Removing the access panel ....................... 10 Installing the access panel ........................ 11 Removing and installing the access panel of the HP EliteDesk 800 35W ............11 Removing the access panel of the HP EliteDesk 800 35W ............... 11 Installing the access panel of the HP EliteDesk 800 35W ..............13 Upgrading system memory ..........................
  • Page 6 Replacing the battery ............................30 Synchronizing the optional wireless keyboard and mouse ................34 Appendix A Electrostatic discharge ........................36 Preventing electrostatic damage ........................36 Grounding methods ............................. 36 Appendix B Computer operating guidelines, routine care and shipping preparation ..........37 Computer operating guidelines and routine care ....................
  • Page 7: Product Features

    Product features Standard configuration features Features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only). NOTE: This computer model can be used in a tower orientation or a desktop orientation. The tower stand is sold separately.
  • Page 8: Front Panel Components (Hp Elitedesk 800 And Hp Prodesk 600)

    Front panel components (HP EliteDesk 800 and HP ProDesk 600) NOTE: Your computer model may look slightly different from the illustration in this section. Item Icon Component Item Icon Component USB Type-C SuperSpeed port with HP Sleep and Audio-out (headphone)/Audio-in...
  • Page 9: Front Panel Components (Hp Prodesk 400)

    Icon Component USB Type-C SuperSpeed port Audio-out (headphone)/Audio-in (microphone) combo jack USB Type-C SuperSpeed port with HP Sleep and Main storage LED Charge* Headphone jack Dual-state power button *When the computer is on, the USB port connects a USB device, provides high-speed data transfer, and even when the computer is off, charges products such as a cellphone, camera, activity tracker, or smartwatch.
  • Page 10: Rear Panel Components

    Rear panel components NOTE: Your computer model may look slightly different from the illustration in this section. Item Icon Component Item Icon Component Antenna cover USB SuperSpeed port Thumbscrew Optional port One of the following ports may be used: DisplayPort, HDMI, VGA, USB Type-C, serial port, Thunderbolt, or Fiber NIC.
  • Page 11: Serial Number Location

    Serial number location Each computer has a unique serial number and a product ID number that are located on the exterior of the computer. Keep these numbers available for use when contacting support for assistance. Serial number location...
  • Page 12: Setup

    Be sure that at least 10.2 centimeters (4 inches) of space on all sides of the computer remains clear and free of obstructions. The computer can be used in a tower orientation with an optional tower stand that can be purchased from HP. NOTE: To stabilize the computer in a tower orientation, HP recommends the use of the optional tower stand.
  • Page 13: Attaching The Computer To A Mounting Fixture

    IMPORTANT: Be sure that at least 10.2 centimeters (4 inches) of space on all sides of the computer remains clear and free of obstructions. Lock any security devices that were disengaged when the access panel was removed. Attaching the computer to a mounting fixture The computer can be attached to a wall, swing arm, or other mounting fixture.
  • Page 14: Installing A Security Cable

    Installing a security cable The security cable displayed below can be used to secure the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Connecting the power cord When connecting the AC adapter, it is important to follow the steps below to ensure that the power cord does not pull free from the computer.
  • Page 15: Hardware Upgrades

    To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation, setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the web at http://www.hp.com/ergo. WARNING! Energized and moving parts inside.
  • Page 16: Removing And Installing The Access Panel

    Removing and installing the access panel NOTE: For the HP EliteDesk 800 35W, see Removing and installing the access panel of the HP EliteDesk 800 35W on page Removing the access panel To access internal components, you must remove the access panel:...
  • Page 17: Installing The Access Panel

    Loosen the thumbscrew (1) on the rear panel as shown in the following image. NOTE: If necessary, a Torx T-15 screwdriver may be used to loosen the thumbscrew. Removing and installing the access panel of the HP EliteDesk 800 35W...
  • Page 18 Slide the access panel forward, and lift it off the computer (2). WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components to cool before you touch them. NOTE: Your computer model may look slightly different from the illustrations in this section. Disconnect the fan cable (1) from the system board.
  • Page 19: Installing The Access Panel Of The Hp Elitedesk 800 35W

    DGPU and one screw at the inner corner of the opposite end of the DGPU (1). Plug the fan cable into the connector (2) on the system board. Place the access panel on the computer and slide it back (1). Removing and installing the access panel of the HP EliteDesk 800 35W...
  • Page 20: Upgrading System Memory

    The system does not operate properly if you install unsupported memory modules. Memory modules constructed with x8 and x16 DDR devices are supported; memory modules constructed with x4 SDRAM are not supported. HP offers upgrade memory for this computer and advises that the consumer purchase it to avoid compatibility issues with unsupported third-party memory.
  • Page 21: Populating Memory Module Slots

    Populating memory module slots There are two memory module slots on the system board, with one slot per channel. The sockets are labeled DIMM1 and DIMM3. The DIMM1 slot operates in memory channel B. The DIMM3 slot operates in memory channel A.
  • Page 22: Installing A Memory Module

    For instructions on removing the access panel from a 35W model, see Removing the access panel ● of the HP EliteDesk 800 35W on page For instructions on removing the access panel from any other model, see Removing the access ●...
  • Page 23 Tilt the fan up using the front tab and leave it in the up position. NOTE: It is not necessary to fully remove the fan to remove or install a memory module. Locate the memory modules on the system board. To remove a memory module, press outward on the latches (1) on each side of the memory module, and then pull the memory module (2) out of the slot.
  • Page 24 For instructions on installing the access panel on a 35W model, see Installing the access panel of ● the HP EliteDesk 800 35W on page For instructions on installing the access panel on any other model, see Installing the access panel ●...
  • Page 25: Removing A Hard Drive

    For instructions on removing the access panel from a 35W model, see Removing the access panel ● of the HP EliteDesk 800 35W on page For instructions on removing the access panel from any other model, see Removing the access ●...
  • Page 26: Installing A Hard Drive

    For instructions on installing the access panel on a 35W model, see Installing the access panel of ● the HP EliteDesk 800 35W on page For instructions on installing the access panel on any other model, see Installing the access panel ●...
  • Page 27: Replacing An M.2 Pcie Solid-State Drive

    To reduce risk of personal injury from hot surfaces, allow the internal system components to cool before you touch them. If your model is an EliteDesk 800 95W, remove the fan assembly. Disconnect the fan assembly plug (1) from the system board.
  • Page 28 Locate the solid-state drives on the system board. Remove the screw securing a solid-state drive to the system board (1). Grasp the solid-state drive by the sides and carefully pull it out of the socket (2). Remove the screw holder from the solid-state drive (3) for use on the replacement solid-state drive. Insert the screw holder into the niche on the end of the new solid-state drive (1).
  • Page 29 Press the solid-state drive down to the system board and use the included screw (3) to secure the solid- state drive. If your model is an EliteDesk 800 95W, replace the fan assembly. Set the fan assembly in place (1).
  • Page 30: Replacing The Wlan Module

    To reduce risk of personal injury from hot surfaces, allow the internal system components to cool before you touch them. If your model is an EliteDesk 800 95W, remove the fan assembly. Disconnect the fan assembly plug (1) from the system board.
  • Page 31 Locate the WLAN module on the system board. Disconnect both antenna cables (1) from the WLAN module. NOTE: You may need to use a small tool, such as a pair of tweezers or needle-nose pliers, to disconnect and connect the antenna cables. Remove the screw (2) securing the WLAN module to the system board.
  • Page 32 Match the label on each antenna cable to the corresponding connector on the WLAN module and attach the antennas (3) to the connectors. If your model is an EliteDesk 800 95W, replace the fan assembly. Set the fan assembly in place (1).
  • Page 33: Installing An External Antenna

    To reduce risk of personal injury from hot surfaces, allow the internal system components to cool before you touch them. If your model is an EliteDesk 800 95W, remove the fan assembly. Disconnect the fan assembly plug (1) from the system board.
  • Page 34 Locate the WLAN module on the system board. Disconnect the internal antennas from the WLAN module. For instructions, see Replacing the WLAN module on page Locate both external antenna positions on the rear of the chassis. To view the knock-out feature on the left side of the rear panel, remove the antenna cover by pushing down on the antenna cover (1) and pulling it away (2) from the panel.
  • Page 35 Connect the external antenna (3) and screw into place (4). If your model is an EliteDesk 800 95W, replace the fan assembly. Set the fan assembly in place (1). Tighten the three captive screws to secure the fan assembly to the chassis (2).
  • Page 36: Replacing The Battery

    The lithium battery is only used when the computer is NOT connected to AC power. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, go to http://www.hp.com/recycle.
  • Page 37 Disconnect the fan assembly plug (1) from the system board. Loosen the three captive screws securing the fan assembly (2). Lift the fan assembly out of the chassis (3). Locate the battery and battery holder on the system board. NOTE: You may need to use a small tool, such as tweezers or needle-nose pliers, to remove and replace the battery.
  • Page 38 To insert the new battery, slide one edge of the replacement battery into the holder with the positive side up (1). Push the other edge down until the clamp snaps over the other edge of the battery (2). If your model is an EliteDesk 800 95W, replace the fan assembly. Set the fan assembly in place (1).
  • Page 39 For instructions on installing the access panel on a 35W model, see Installing the access panel of ● the HP EliteDesk 800 35W on page For instructions on installing the access panel on any other model, see Installing the access panel ●...
  • Page 40: Synchronizing The Optional Wireless Keyboard And Mouse

    Synchronizing the optional wireless keyboard and mouse The mouse and keyboard are synchronized at the factory. If they do not work, remove and replace the batteries. If the mouse and keyboard are still not synchronized, then follow this procedure to manually re- synchronize the pair.
  • Page 41 NOTE: If the mouse and keyboard still do not work, then remove and replace the batteries. If the mouse and keyboard are still not synchronized, then synchronize the keyboard and mouse again. Synchronizing the optional wireless keyboard and mouse...
  • Page 42: Appendix A Electrostatic Discharge

    ● Use a portable field service kit with a folding static-dissipating work mat. ● If you do not have any of the suggested equipment for proper grounding, contact an HP authorized dealer, reseller, or service provider. NOTE: For more information on static electricity, contact an HP authorized dealer, reseller, or service provider.
  • Page 43: Appendix B Computer Operating Guidelines, Routine Care And Shipping Preparation

    Computer operating guidelines, routine care and shipping preparation Computer operating guidelines and routine care Follow these guidelines to properly set up and care for the computer and monitor: Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold. ●...
  • Page 44: Shipping Preparation

    Shipping preparation Follow these suggestions when preparing to ship the computer: Back up the SSD files to an external storage device. Be sure that the backup media is not exposed to electrical or magnetic impulses while stored or in transit. Remove and store all removable media.
  • Page 45: Appendix C Accessibility

    Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.
  • Page 46: Index

    21 Thunderbolt 4 computer operating guidelines 37 system memory 14 2, 4 connectors WLAN module 24 USB SuperSpeed port with HP external antenna 4 Sleep and Charge* 2 power 4 USB Type-C alternate mode 4 jacks USB Type-C SuperSpeed 3...
  • Page 47 34 thumbscrew 4 tower conversion 6 USB ports 4 USB SuperSpeed port 2, 4 USB SuperSpeed port with HP Sleep and Charge* 2 USB Type-C SuperSpeed port 3 USB Type-C SuperSpeed port with HP Sleep and Charge 2 USB Type-C SuperSpeed port with HP...

This manual is also suitable for:

Prodesk 600Prodesk 400

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