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NEC Express5800/E120g-M Maintenance Manual

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Maintenance Guide
NEC Express Server
Express5800 Series
Express5800/ E120g-M
EXP704, EXP705
Chapter 1 Maintenance
Chapter 2 Useful Features
Chapter 3 Appendix
10.113.01-104.02
April 2016
© NEC Corporation 2016

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Summary of Contents for NEC Express5800/E120g-M

  • Page 1 Maintenance Guide NEC Express Server Express5800 Series Express5800/ E120g-M EXP704, EXP705 Chapter 1 Maintenance Chapter 2 Useful Features Chapter 3 Appendix 10.113.01-104.02 April 2016 © NEC Corporation 2016...

  • Page 2: Manuals

    Chapter 2: Useful Features The detail of system BIOS settings, RAID Configuration Utility, and EXPRESSBUILDER Chapter 3: Appendix Error messages and Windows Event Logs Other manuals The detail of NEC ESMPRO, Universal RAID Utility, and the other features Express5800/E120g-M Maintenance Guide...

  • Page 3: Table Of Contents

    Problem of Bundled Software ....................37 5.11 Problem of Optical Disk Drive ....................38 5.12 Problem at Powering Off ......................38 Windows System Recovery ..........................39 Recovery of Windows Server 2012 R2 / Windows Server 2012 ..........39 Express5800/E120g-M Maintenance Guide...
  • Page 4 Running LSI Software RAID Configuration Utility ..............117 5.1.1 Starting SETUP ......................117 5.1.2 Advanced menu ......................118 5.1.3 Quitting LSI Software RAID Configuration Utility ............119 Menu Tree ..........................120 Procedures for Using Configuration Utility ................123 5.3.1 Create/add configuration ....................123 Express5800/E120g-M Maintenance Guide...
  • Page 5 Utilities in EXPRESSBUILDER ....................158 CLI for EXPRESSBUILDER ..................... 158 EXPRESSSCOPE Engine 3 ......................... 159 NEC ESMPRO .............................. 160 NEC ESMPRO ServerAgentService (for Windows) ..............160 NEC ESMPRO Manager ......................160 NEC ESMPRO Agent Extension ....................160 Server Configuration Utility ...................... 160 NEC ExpressUpdate Agent ......................

  • Page 6: Conventions Used In This Document

    Description of a warning Term indicating a degree of danger attention WARNING Use only the specified outlet Use a grounded outlet with the specified voltage. Use of an improper power source may cause a fire or a power leak. Express5800/E120g-M Maintenance Guide...

  • Page 7: Notations Used In The Text

    Unless otherwise stated, hard disk drive described in this document refer to both of the following. • Hard disk drive (HDD) • Solid state drive (SSD) Removable media Unless otherwise stated, removable media described in this document refer to both of the following. • USB flash drive • Flash FDD Express5800/E120g-M Maintenance Guide...

  • Page 8: Abbreviations Of Operating Systems (Windows)

    Windows Server 2012 R2 Standard Windows Server 2012 R2 Windows Server 2012 R2 Datacenter Windows Server 2012 Standard Windows Server 2012 Windows Server 2012 Datacenter Windows Server 2008 R2 Standard Windows Server 2008 R2 Windows Server 2008 R2 Enterprise Express5800/E120g-M Maintenance Guide...

  • Page 9: Trademarks

    Trademarks Trademarks EXPRESSSCOPE and ExpressUpdate are registered trademark of NEC Corporation. Microsoft, Windows, Windows Server are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. Intel, Pentium, and Xeon are registered trademarks of Intel Corporation of the United States. Avago, LSI, and the LSI &...

  • Page 10: License Notification

    UEFI NETWORK STACK II and iSCSI OpenSSL License ------- Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Express5800/E120g-M Maintenance Guide...
  • Page 11 BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Express5800/E120g-M Maintenance Guide...

  • Page 12: Warnings And Additions To This Document

    4. If you have any concerns, or discover errors or omissions in this document, contact your sales representative. 5. Regardless of article 4, NEC Corporation assumes no responsibility for effects resulting from your operations. 6. The sample values used in this document are not actual values.

  • Page 13: Chapter 1 Maintenance

    Describes how to reset or clear the server. See this section if the server is not working or if you want to restore BIOS settings to the factory settings. 8. System Diagnostics Describes the system diagnostics of this server. 9. Offline Tools Describes tools for preventive maintenance of the server. Express5800/E120g-M Maintenance Guide...

  • Page 14: Relocation And Storage

    When storing the server, monitor the environmental conditions of the storage area. temperature: −10°C to 55°C, humidity: 20% to 80% (No dew condensation is permitted) Tips Make backup copies of important data stored in the hard disk drive. Express5800/E120g-M Maintenance Guide...
  • Page 15 Wait for a sufficient period of time before using the server and other components in the operating environment. Note Adjust the system clock after relocating or storing the server. Express5800/E120g-M Maintenance Guide...

  • Page 16: Daily Maintenance

    NEC recommends that you back up data before applying the latest update. Checking Alerts Use NEC ESMPRO Manager (for Windows) to constantly verify that no abnormalities are discovered on the monitored server and that no alerts have been issued. Example image of NEC ESMPRO Manager...

  • Page 17: Checking Status Led

    Be sure to observe the following precautions to use the server safety. Failure to observe the precautions may cause death or serious injury. For details, see Safety Precautions and Regulatory Notices. • Do not disassemble, repair, or alter the server. • Disconnect the power plug before cleaning the server. Express5800/E120g-M Maintenance Guide...

  • Page 18: Cleaning The Server

    POWER LED is off. An optical mouse does not work properly if the lens area is not clean. Wipe the sensor with a dry cloth to remove any dirt or dust. Express5800/E120g-M Maintenance Guide...

  • Page 19: User Support

    User Support Before getting after-sales service, check the contents of the warranty and service. Maintenance Services Service representatives from NEC subsidiary companies or companies authorized by NEC provide maintenance services. For the services, contact your sales representative. Before Asking for Repair If you think that a failure occurred, follow the steps below: 1.

  • Page 20: Collecting Failure Information

    Windows Server 2012 R2 / Windows Server 2012 Click [Settings] from Charms bar. (Or, right-click the left bottom of screen, and click Event Viewer from the menu displayed. The screen shown in Step 4 appears.) Charms Right-click menu Express5800/E120g-M Maintenance Guide...
  • Page 21 Click System and Security → View event logs on Control Panel. Select the type of log in Windows Logs. Application records events related to running applications. Security records events related to security. System records events that occur in Windows system components. Express5800/E120g-M Maintenance Guide...

  • Page 22: Windows Server 2008 R2

    3. Click Save All Event As... from Action menu. 4. Type the file name of the archived log in File name. 5. Select the type of the log file you want to save in Save as type, and then click Save. Express5800/E120g-M Maintenance Guide...

  • Page 23: Collecting Configuration Information

    Charms Right-click menu 2. Type msinfo32.exe, and then press <Enter> key. Search 3. System Information starts. 4. Click Export from File menu. 5. Type a file name to save in File Name, and then Click Save. Express5800/E120g-M Maintenance Guide...

  • Page 24: Windows Server 2008 R2

    Important A message indicating insufficient virtual memory may appear when restarting the system due to an error. Ignore this message and proceed. Restarting the system may result in an inability to properly dump the data. Express5800/E120g-M Maintenance Guide...

  • Page 25: Troubleshooting

    Wait for at least 40 seconds, and press the power switch. The screen is not displayed → Wait until the NEC logo appears. The screen is sometimes changed to the black screen during POST  Are option ROM scan for plural on-board LANs specified to Enabled? →...

  • Page 26: Problem At Starting Expressbuilder

    Error [Message ID:Z3002]: Failed to detect a DVD drive or a flash drive. Action: Check if hardware is properly connected. Error [Message ID:Z3003]: Failed to read a file. Action: Check if DVD is damaged or not. Express5800/E120g-M Maintenance Guide...
  • Page 27 Configure the boot order in SETUP so that the optical disk drive will be the first to start up.  Is the DVD media damaged? → Prepare a new DVD, create a EXPRESSBUILDER DVD, and try again. Express5800/E120g-M Maintenance Guide...

  • Page 28: Problem Of Os Installation

    Back up necessary data before creating the partition configuration.  Have you configured the RAID controller? → For a RAID system, use EXPRESSBUILDER or RAID Configuration Utility (LSI Software RAID Configraition Utility or Off-line Utility) to properly configure the RAID controller before installing OS. Express5800/E120g-M Maintenance Guide...
  • Page 29 When Starter Pack is installed on Windows Server 2008 R2, the following message is displayed for a moment upon shutdown 1 program still needs to close: (Waiting for) Task Host Window → Ignore the message. For details, refer to the website below: http://support.microsoft.com/kb/975777/en-us Express5800/E120g-M Maintenance Guide...
  • Page 30 An error message appears after the graphics accelerator driver is installed  Is in Server Core environment of Windows Server 2012 R2? → Ignore the message and event log recorded. This event does not affect system operation. Express5800/E120g-M Maintenance Guide...

  • Page 31: Problem At Starting Os

    → Either remove the cartridge or change the boot order in BIOS Setup Utility.  Is a disk array unit connected to the PCI card? → Change the boot order from BBS Priorities in BIOS Setup Utility. Express5800/E120g-M Maintenance Guide...

  • Page 32: Problem Of Windows Stop Error

     Did you wait for sufficient time until the hard disk drive was replaced? → Follow the steps below to use the auto-rebuilding feature. (1) Remove a failure HDD. (2) Wait for at least 90 seconds. (3) Install a new HDD. Express5800/E120g-M Maintenance Guide...
  • Page 33  Is this message displayed after the battery is connected? → If the battery charging status is low, the battery is not found. If the battery is not found although 24 hours has passed, restart the server once. Express5800/E120g-M Maintenance Guide...

  • Page 34: Problem Of Internal Devices And Other Hardware

    Refer to the manual that comes with the device to install its driver.  Are optional board settings correct? → Refer to the manual that comes with the board for details to specify I/O port address, and other settings. Express5800/E120g-M Maintenance Guide...
  • Page 35 Unable to access the hard disk drive  Is the hard disk drive supported by the server? → Operation of any device that is not authorized by NEC is not supported.  Is the hard disk drive properly installed? →...

  • Page 36: Problem Of Os Operations

     Is your browser Internet Explorer? → If Information Bar appears, click Information Bar to read the manuals. → If Internet Explorer displays "Internet explorer has stopped working" and stops, close the error dialog boxes and retry. Express5800/E120g-M Maintenance Guide...

  • Page 37: Problem Of Bundled Software

    NEC ESMPRO ServerAgentService (for Windows) → details ESMPRO ServerAgentService (for Windows), "NEC ESMPRO ServerAgentService Installation Guide (Windows)" in EXPRESSBUILDER. NEC ESMPRO Manager → For details of NEC ESMPRO Manager, see "NEC ESMPRO Manager Installation Guide" in EXPRESSBUILDER or its help. Express5800/E120g-M Maintenance Guide...

  • Page 38: Problem Of Optical Disk Drive

     Is the suppression feature of the power switch enabled? → Run BIOS Setup Utility, set Server → Power Switch Inhibit → Disabled, and try again. If this setting is Enabled, the power switch is not available. Express5800/E120g-M Maintenance Guide...

  • Page 39: Windows System Recovery

    Recovery of Windows Server 2008 R2 If the Windows does not start normally, you can recover it using the system recovery option. We recommend that this option is performed by the system administrator. For details, refer to Windows Help. Express5800/E120g-M Maintenance Guide...

  • Page 40: Resetting And Clearing The Server

    2 light green and amber simultaneously. Note Do not shut down the server, restart the server, or perform any switch operation after pressing BMC RESET Switch at least three minutes. Tips BMC RESET Switch does not restart the server. BMC RESET Switch Express5800/E120g-M Maintenance Guide...

  • Page 41: Forced Shutdown

    If the remote power-on feature is used, cycle the power once to load the OS after the power has been forcibly turned off, and then turn off the power again by shutting down the OS. POWER Switch (Keep pressing for at least four seconds) Express5800/E120g-M Maintenance Guide...

  • Page 42: Clearing Bios Settings (Nvram)

    To clear the password or the NVRAM, use the corresponding jumper switch illustrated in the figure below. Important Do not change any other jumper switches. Any changes cause the server to fail or malfunction. 10 11 12 13 14 15 16 1 2 3 4 5 6 7 8 9 NVRAM Express5800/E120g-M Maintenance Guide...
  • Page 43 Press<F1> to resume, <F2> to Setup 6. Press <F2> key to start BIOS Setup Utility, and then run Load Setup Defaults from Save & Exit menu. Tips When the NVRAM data is cleared, the server may reboot before the OS starts. Express5800/E120g-M Maintenance Guide...
  • Page 44 POST will halt with the following error message. ERROR 8007: Password Cleared By Jumper. Press<F1> to resume, <F2> to Setup 5. Turn off the power and return the jumper switch to Default by the same manner. 6. Reassemble the server. Express5800/E120g-M Maintenance Guide...

  • Page 45: System Diagnostics

    Hard disk drive Important To avoid affecting a network and storage system, disconnect a LAN cable, Fibre Channel, NEC Storage, and other external storage before running System Diagnostics. Tips No data is written to the disk on checking hard disk drives.

  • Page 46: Startup And Exit Of System Diagnostics

    Move the cursor to the test that detected the error, and press <Enter > key. Take notes about the error message that has been output to the Detail Information screen and contact the store where you purchased the product or your maintenance service company. Express5800/E120g-M Maintenance Guide...
  • Page 47 To save it, connect a FAT formatted removable media, and then select [Save(F)]. <Option> Optional features can be used from this menu. <Reboot> Reboots the server. 5. Select Reboot in Enduser Menu. System Diagnostics is now completed. Express5800/E120g-M Maintenance Guide...

  • Page 48: Offline Tools

    3. Keyboard Selection Menu appears after POST completion. The following menu appears after choosing a keyboard type. Off-line TOOL MENU Maintenance Utility Server Configuration Utility Exit 4. Choose a feature from the menu. See 9.2 Features of Offline Tools for more information. Express5800/E120g-M Maintenance Guide...

  • Page 49: Features Of Offline Tools

    Off-line Maintenance Utility is started when Maintenance Utility is chosen. Off-line Maintenance Utility is used for preventive maintenance and failure analysis for the server. If you are unable to start NEC ESMPRO due to a failure, Off-line Maintenance Utility can be used to check the cause of the failure.

  • Page 50: Console-Less Feature

    (character code) appropriate to your environment. 9.3.2 Preparation Enable the remote management feature of EXPRESSSCOPE Engine 3 in advance to check the hardware error during console-less operation. See "EXPRESSSCOPE Engine 3 User's Guide" or NEC ESMPRO Manager online help. Express5800/E120g-M Maintenance Guide...

  • Page 51: Chapter 2 Useful Features

    Describes the EXPRESSBUILDER. 7. EXPRESSSCOPE Engine 3 Describes EXPRESSSCOPE Engine 3. 8. NEC ESMPRO Describes NEC ESMPRO used to manage and monitor the server. 9. NEC Product Info Collection Utility Describes the NEC Product Info Collection Utility. 10. Universal RAID Utility Describes Universal RAID Utility, an application to manage or monitor the RAID Controller.

  • Page 52: System Bios

    The SETUP utility has the following six major menus. • Main menu • Advanced menu • Security menu • Server menu • Boot menu • Save & Exit menu These menu has submenus for relevant items. Selecting submenus allows you to configure further detailed parameters. Express5800/E120g-M Maintenance Guide...

  • Page 53: Main

    SETUP, and you can change the language setting. System Date WWW MM/DD/YYYY Set the system date. System Time HH:MM:SS Set the system time ]: Factory settings Express5800/E120g-M Maintenance Guide...
  • Page 54 (an NTP server) is recommended. If the system time becomes considerably slow or fast over time even though you regularly adjust it, contact the dealer where you purchased the server or the maintenance service company for maintenance. Express5800/E120g-M Maintenance Guide...

  • Page 55: Advanced

    When [Legacy] is selected for Boot Mode: Note Network Stack Configuration submenu and UEFI Driver Configuration submenu cannot be selected if Legacy is specified for Boot Mode. They can be selected only when UEFI is selected for Boot Mode. Express5800/E120g-M Maintenance Guide...
  • Page 56 This option is displayed only when the installed processor supports this feature. PPIN Support [Disabled] Enable or disable Protected Processor Inventory Enabled Number (PPIN), This option is displayed only when the installed processor supports this feature. Express5800/E120g-M Maintenance Guide...
  • Page 57 VMware ESXi 5 VMware ESXi 6 See Chapter 1 Installing Windows in Installation Guide, and determine whether this feature is enabled or disabled according to description in "Before Starting Setup" appropriate to your OS. ]: Factory settings Express5800/E120g-M Maintenance Guide...
  • Page 58 Shows the revision of the microcode applied to (Display only) Processor 2. EMT64 Supported is shown when the processor 2 supports (Display only) Intel 64 architecture. Hyper-Threading Supported is shown when the processor 2 supports (Display only) Hyper-Threading Technology. ]: Factory setting Express5800/E120g-M Maintenance Guide...
  • Page 59 The screen shown below is when Custom is selected for Power Management Policy. If any other parameter than Custom is selected for Power Management Policy, the parameter values are fixed as shown below: When Energy Prefeered (default) is selected: Express5800/E120g-M Maintenance Guide...
  • Page 60 Energy Efficient Turbo Disabled Enable or disable Energy Efficient Turbo feature. This option is displayed when [Enabled] EIST is set to Enabled and Turbo Boost is se to Enabled. P-State Coordination [HW_ALL] Specify the type for P-State coordination. Express5800/E120g-M Maintenance Guide...
  • Page 61 This option is displayed Corporative when this feature is supported. Autonomous C-State Disabled Enable or disable the Autonomous C Enabled state of a processor. This option is displayed when this feature is supported. ]: Factory setting Express5800/E120g-M Maintenance Guide...
  • Page 62 Disabled is specified for Cluster on Home Snoop with Die. Directory Patrol Scrub Disabled Enable or disable memory RAS feature (Patrol [Enabled] Scrubbing). Enable or disable memory RAS feature Demand Scrub Disabled (Demand Scrubbing). [Enabled] ]: Factory setting Express5800/E120g-M Maintenance Guide...
  • Page 63 CPU2_DIMM1-8 Status Number: Indicates memory capacity and DIMM is working normally. Number (Error): Indicates memory capacity and failed DIMM. Disabled: Indicates DIMM is degraded due to memory error. Not Present: Indicates no DIMM is installed. ]: Factory setting Express5800/E120g-M Maintenance Guide...
  • Page 64 65 msec to 210 msec [260 msec to 900 msec] 1 sec to 3.5 sec 4 sec to 13 sec 17 sec to 64 sec Disabled I/O Non-Posted Prefetch Enable or disable the I/O Non-Posted Prefetch [Enabled] feature ]: Factory setting Express5800/E120g-M Maintenance Guide...
  • Page 65 ]: Factory setting Note For a RAID Controller, LAN card (network boot), or Fibre Channel controller, if no Hard Disk Drive on which an OS is installed is connected, set the option ROM for that slot to Disabled. Express5800/E120g-M Maintenance Guide...
  • Page 66 PCI 1/2 Slot Link Speed Limit 2.5 GT/s Specify the upper limit of link speed of PCI 5.0 GT/s device in each PCI slot in the range not exceeding the value specified in Target Link [8.0 GT/ｓ] Speed Limit. ]: Factory setting Express5800/E120g-M Maintenance Guide...
  • Page 67 Enabled ]: Factory setting Note If the AC power is turned off, the Wake on Ring feature is not available on the next system boot after AC power-on. Press the Power switch to boot the system. Express5800/E120g-M Maintenance Guide...
  • Page 68 Hard Disk Pre-Delay [Disabled] Specify delay time before HDD is accessed 3 Seconds during POST. 6 Seconds 9 Seconds 12 Seconds 15 Seconds 21 Seconds 30 Seconds ]: Factory setting Note NEC has not verified AHCI driver support. Express5800/E120g-M Maintenance Guide...
  • Page 69 For details about the options, see the table below. Option Parameter Descriptions SATA Port0 (Display only) Shows a device connected to each port. Not Present is shown when no device is SATA Port1 connected to SATA port. SATA Port2 SATA Port3 ]: Factory setting Express5800/E120g-M Maintenance Guide...
  • Page 70 POST according to support status of OS. Disabled Auto: Enables USB3.0 after the OS that supports USB3.0 is started. Enabled: Enables USB3.0. Disabled: Disables USB3.0. Disabled XHCI Hand-off Enable or disable XHCI Hand-off feature. [Enabled] ]: Factory setting Express5800/E120g-M Maintenance Guide...
  • Page 71 From the Advanced menu, select Serial Port Configuration and then press the <Enter> key to display the menu screen shown below. From BIOS Redirection Port, select Serial Port A or Serial Port B and then press the <Enter> key to display the menu screen shown below. Express5800/E120g-M Maintenance Guide...
  • Page 72 Specifying Serial Port B Serial Port A or Serial Port B allows direct connection via terminal unit such as NEC ESMPRO Manager. The screen size of terminal unit must be 80 x 25. The option items shown below are displayed.
  • Page 73 PXE Configuration – – Network Mode Disabled Specify the PXE network mode. [IPv4] IPv6 Specify the number of times trying to detect media at Media detect count [0]-50 PXE connection. iSCSI Configuration – – ]: Factory setting Express5800/E120g-M Maintenance Guide...
  • Page 74 IQN format (iSCSI Qualifier Name). The menu items below can be selected when iSCSI Initiator Name is specified. Add an Attempt – – Attempt [XX] – – Delete Attempts – – Change Attempt Order – – ]: Factory setting Express5800/E120g-M Maintenance Guide...
  • Page 75 Chapter 2 Useful Features 1. System BIOS Add an Attempt submenu Note MAC address is displayed when onboard LAN controller or UEFI driver for PCI device is loaded. Option Parameter Descriptions MAC [XX:XX:XX:XX:XX:XX] – – Express5800/E120g-M Maintenance Guide...
  • Page 76 Initiator Subnet Mask IP Address Specify subnet mask of initiator. This item is not displayed when Enabled is selected for Enable DHCP. Gateway IP Address Specify gateway. This item is not displayed when Enabled is selected for Enable DHCP. Express5800/E120g-M Maintenance Guide...
  • Page 77 This item is displayed when CHAP is selected for Authentication Type and Mutual is selected for CHAP Type. Save Changes – Save the current settings. Back to Previous Page – Return to iSCSI Configuration submenu. ]: Factory setting Express5800/E120g-M Maintenance Guide...
  • Page 78 Select Enabled for an iSCSI attempt you want to delete. Enabled Commit Changes and Exit – Save the current setting and return to iSCSI Configuration submenu. Discard Changes and Exit – Discard the current setting and return to iSCSI Configuration submenu. ]: Factory setting Express5800/E120g-M Maintenance Guide...
  • Page 79 <+> or <–> key. Commit Changes and Exit – Save the current setting and return to iSCSI Configuration submenu. Discard Changes and Exit – Discard the current setting and return to iSCSI Configuration submenu. ]: Factory setting Express5800/E120g-M Maintenance Guide...
  • Page 80 This item is displayed when onboard LAN controller or UEFI driver for PCI device is loaded. The on-screen menu depends on the specified UEFI driver. － － VLAN Configuration (XXXXXXXXXXXX) Driver Health – – VLAN Configuration (MAC: XXXXXXXXXXXX) submenu Express5800/E120g-M Maintenance Guide...
  • Page 81 Specify VLAN ID. Priority [0]-7 Specify VLAN Priority. － Add VLAN Add VLAN. Configured VLAN List － － VLAN ID: [x], Priority:[x] [Disabled] Specify Enabled for the VLAN to be deleted. Enabled Remove VLAN － Delete the specified VLAN Express5800/E120g-M Maintenance Guide...
  • Page 82 For details about the options, see the table below. Option Parameter Descriptions (UEFI Driver Name) (Display only) Displays status of UEFI Driver Heaalth. This item is displayed when onboard LAN controller or UEFI driver for PCI device is loaded, and UEFI driver supports Driver Health. Express5800/E120g-M Maintenance Guide...

  • Page 83: Security

    • Do not set any password before installing OS. • If you have forgotten any password, contact the store where you purchased the product or your maintenance service company. If you want to clear password, refer to Chapter 1 (7. Resetting and Clearing Server). Express5800/E120g-M Maintenance Guide...
  • Page 84 OS to NVRAM is restricted. This function can be selected only when "Secure Boot" is "Disabled" Secure Boot Configuration － This item can be selected only when "Boot Mode" is set to "UEFI". ]: Factory setting Express5800/E120g-M Maintenance Guide...
  • Page 85 • We recommend that you set “Administrator Password” to enable “Secure Boot”. Tips • When “Secure Boot” is enabled, the UEFI driver of the option card needs to be signed by the Microsoft key to have the option card recognized as a bootable device. Express5800/E120g-M Maintenance Guide...
  • Page 86 － Display the status of Authorized Signatures (DB). Also register/delete DB. Forbidden Signatures － Display the status of Forbidden Signatures (DBX). Also register/delete DBX. － Authorized Timestamps Display the status of Authorized Timestamps (DBT). Also register/delete DBT. Express5800/E120g-M Maintenance Guide...

  • Page 87: Server

    Enable or disable the boot monitoring feature 5-60 minutes and specify the timeout period in 5-minute unit. To use this feature, NEC ESMPRO ServerAgentService must be installed. If starting up an OS on which it is not installed, disable this feature...
  • Page 88 Boot Variable data" is displayed on command line, and you are unable to open or change the Boot menu. Reduce the number of bootable devices by disconnecting unnecessary USB device, or change Option ROM Scan of onboard devices or PCI slots to Disabled. Express5800/E120g-M Maintenance Guide...
  • Page 89 Exit menu. Processor DIMM If you intend to measure the power by this setting, do not use the power control feature that limits power consumption. See Chapter 2 (4. Power Control Feature) for more information. ]: Factory setting Express5800/E120g-M Maintenance Guide...
  • Page 90 Shows the revision of Sensor Data Record. NM Firmware Version (Display only) Shows the firmware version of Intel Node Manager. Descriptor Revision (Display only) Shows the revision of descriptor. Chipset Revision (Display only) Shows the revision of chipset. ]: Factory setting Express5800/E120g-M Maintenance Guide...
  • Page 91 POWER switch twice to power on the server. Cold Redundant Mode [Disabled] Enable or disable Cold Redundancy feature. Enabled For details, see Chapter 2 (1.14 Cold Redundant Feature) in User's Guide. ]: Factory setting Express5800/E120g-M Maintenance Guide...
  • Page 92 * Continue pressing the POWER switch for at least 4 seconds to forcibly turn off the power. Tips • If an uninterruptible power supply (UPS) is used for automatic operation, set the AC-LINK to Power On. • AC-LINK option becomes valid when next time POST is running. Express5800/E120g-M Maintenance Guide...

  • Page 93: Boot

    Enable or disable the feature to display logo during [Enabled] POST. When this option is set to Disabled, the results of POST execution are displayed instead of the NEC logo. If BIOS Redirection Port is enabled, this option is shown as Unavailable and inaccessible (run with...
  • Page 94 Priorities of each device type. (3) Case when a bootable device is demounted If a bootable device is demounted from this machine, the subject device is deleted from the Priorities of each device type. Express5800/E120g-M Maintenance Guide...
  • Page 95 • If Boot Mode is set to "Legacy", HDD Priorities shows the model number of the hard disk drive. • Change bootable devices from SETUP instead of the bcdedit command of Windows and efibootmgr command of Linux. Express5800/E120g-M Maintenance Guide...

  • Page 96: Save & Exit

    Reconfigure each item according to your environment by referring to the list of settings in this section. • The values of iSCSI Configuration submenu and UEFI Driver Configuration submenu do not return to the default value. Express5800/E120g-M Maintenance Guide...

  • Page 97: Bmc Configuration

    Keyboard type selection menu 2. When you select a type of keyboard that is connected to the server, the Off-line TOOL MENU appears. Off-line TOOL menu 3. Selecting Server Configuration Utility in Off-line TOOL MENU starts Server Configuration Utility. Express5800/E120g-M Maintenance Guide...

  • Page 98: Server Configuration Utility Main Menu

    You can view or set information concerning ME (Management Engine). See Chapter 2 (2.8 ECO) for details. (c) Help You can open help screen of Server Configuration Utility. (d) Return to the previous menu You can exit Server Configuration Utility, and return to Off-line TOOL MENU. Express5800/E120g-M Maintenance Guide...

  • Page 99: Expressscope Engine 3

    See Chapter 2 (2.5 Clear BMC SEL) for details. (c) Reset You can reset BMC without changing configuration information. See Chapter 2 (2.6 Resetting BMC) for details. (d) Configuration Initialization You can initialize BMC configuration information. See Chapter 2 (2.7 Initializing BMC Configuration) for details. Express5800/E120g-M Maintenance Guide...

  • Page 100: Setting Bmc Configuration

    (e) System Operation You can set parameters for remote KVM console and remote media. See Chapter 2 (2.4.5 System Operation) for details. Miscellaneous You can set various features of BMC. See Chapter 2 (2.4.6 Miscellaneous) for details. Express5800/E120g-M Maintenance Guide...

  • Page 101: Network

    Dynamic DNS Determine whether to enable/disable of Dynamic DNS. Disable DNS Server Specify the DNS Server. 0.0.0.0 Host Name Specify the Host Name. Blank Domain Name Specify the Domain Name. Blank Express5800/E120g-M Maintenance Guide...
  • Page 102 *11: Port number can be specified only when the relevant port is set to "Enable". The port number must be unique. *12: Can be specified only when IPv6 is set to "Enable". *13: Displayed only when "Dynamic" is specified for Address Assignment Mode. Express5800/E120g-M Maintenance Guide...

  • Page 103: User Management

    Specify IP address of Domain Controller 3. Blank Active Directory (Group) Group Name Specify group name of Active Directory. Blank Group Domain Specify group domain of Active Directory. Blank Privilege Specify privilege of group of Active Directory. Administrator Administrator Operator User Express5800/E120g-M Maintenance Guide...
  • Page 104 *12: Characters in the range between 4 and 62 including alphanumeric, hyphen, underscore, period, comma, and equal sign can be used. *13: Alphanumeric characters in the range between 4 and 31 excluding ", #, and ¥ can be used. Express5800/E120g-M Maintenance Guide...

  • Page 105: Mail Alert

    Enable *6 *7 LOGIN Select Enable/Disable of LOGIN authentication. Enable *6 *7 PLAIN Select Enable/Disable of PLAIN authentication. Enable *6 *8 User Name Specify the SMTP User Name. Blank *6 *9 Password Specify the SMTP Password. Blank Express5800/E120g-M Maintenance Guide...
  • Page 106 Up to 19 alphanumeric characters can be used excluding " " blank, ",?, =, <, >, #, and ¥. *10: Be sure to perform Alert Test after all the parameters are configured appropriately. Alert feature may fail depending on configuration made for network or alert receiver. Express5800/E120g-M Maintenance Guide...

  • Page 107: Snmp Alert

    Can be specified only when each Alert Receiver is set to "Enable". Be sure to perform Alert Test after all the parameters are configured appropriately. Alert feature may fail depending on configuration made for network or alert receiver. Express5800/E120g-M Maintenance Guide...

  • Page 108: System Operation

    – Memory (Remote CD/DVD port number + 2) (Encryption) Remote FD Display the port number of remote FD when encryption is enabled. (Remote – CD/DVD port number + 3) (Encryption) Port numbers must be the unique one. Express5800/E120g-M Maintenance Guide...

  • Page 109: Miscellaneous

    When this item is changed to/from "Overwrite oldest SEL", all log records in the SEL Repository are cleared. Disabling Platform Event Filter also disables SNMP alert. When BMC can be managed directly from NEC ESMPRO Manager (Ver.5.4 or later), this item must be set to "Enable". If it is set to "Enable", Authentication Key is required.

  • Page 110: Clear Bmc Sel

    <ESC> key: Aborts processing and returns to BMC Configuration menu. <Enter> key: Resets BMC. It takes about several minute to restart BMC. Note Do not shutdown the system, reboot the system, or perform any switch operation while BMC is being reset (for approximately 3 minutes). Express5800/E120g-M Maintenance Guide...

  • Page 111: Initializing Bmc Configuration

    Initializes BMC configuration settings and restores the default value. After initialization, it takes several minutes to restart BMC. Note Do not shutdown the system, reboot the system, or perform any switch operation while BMC is being initialized (for approximately 3 minutes). Express5800/E120g-M Maintenance Guide...

  • Page 112: Eco

    (in seconds) depends on system. system value Shutdown System Enable or disable the feature to shutdown the system when power Disable consumption exceeds the time specified in Correction time limit. Non- Aggressive Enable or disable Non-Aggressive Mode. Disable Mode Express5800/E120g-M Maintenance Guide...
  • Page 113 CPU/memory reaches 100%, the power value cannot be reduced no longer. • If the value specified for Power Threshold (Pa) for Aggressive Mode is lower than the power required for system startup and the parameter "Shutdown System" is enabled, the server might not start normally. Express5800/E120g-M Maintenance Guide...

  • Page 114: Initializing Eco Setting

    If you select Configuration Initialization on ECO menu, the confirmation message as show below appears. Confirmation message (Initialization) <ESC> key: Aborts processing and returns to Main menu. <Enter> key: Initializes ECO settings and restores the default value. Express5800/E120g-M Maintenance Guide...

  • Page 115: Flash Fdd

    Do not use Flash FDD to back up data. Flash FDD can be used for a temporary data only. 3.1.1 Compensation for recorded data NEC does not pay compensation for data recorded on Flash FDD even if the data is lost. 3.1.2 Handling Flash FDD •...

  • Page 116: Power Control Feature

    Power consumption of the server can be controlled through EXPRESSSCOPE Engine 3 (BMC) or by using NEC ESMPRO Manager. This feature curves the upper limit of the power consumption, which allows more servers to be installed in the environment where the power consumption is limited.

  • Page 117: Raid System Configuration

    SETUP by pressing the < F2> key while expanding option ROM.) If you fail to press the <F2> key or the system proceeds without displaying the following Tips screen, restart the system, and then press the <F2> keys on the POST screen. Express5800/E120g-M Maintenance Guide...

  • Page 118: Advanced Menu

    The Advanced menu appears if you move the cursor to the position of Advanced. If you select UEFI Driver Configuration and press the <Enter> key, the following submenu appears. Select LSI Software RAID Configuration Utility and press the <Enter> key. The TOP menu of LSI Software RAID Configuration Utility appears. Express5800/E120g-M Maintenance Guide...

  • Page 119: Quitting Lsi Software Raid Configuration Utility

    5.1.3 Quitting LSI Software RAID Configuration Utility To quit the utility, press the <Esc> key on the TOP menu of LSI Software RAID Configuration Utility. The following screen is displayed after quitting LSI Software RAID Configuration Utility. Express5800/E120g-M Maintenance Guide...

  • Page 120: Menu Tree

    Clearing the RAID Configuration Virtual Drive Management > Create Configuration Creating the RAID Configuration Save Configuration Storing the created configuration Select RAID Level Selecting the RAID level Selecting the HDD creating the Virtual Select Drives From Drive Express5800/E120g-M Maintenance Guide...
  • Page 121 Drive ID Physical Drive ID State Online Physical Drive status Coerced Size (MB) Other Physical Drive size Device Type Physical Drive type Connected Port Port number Media Errors Media error count Predicted Fail Count Failure prediction count Express5800/E120g-M Maintenance Guide...
  • Page 122 Physical Drive. Starting the operations to the Physical Start Operation Drive Cancel of the operations being executed Stop Operation in the Physical Drive. > View Global Hot Spare Drives Device-dependent Display of the Global Hot Spare Drive Express5800/E120g-M Maintenance Guide...

  • Page 123: Procedures For Using Configuration Utility

    Exit LSI Software RAID Configuration Utility Run LSI Software RAID Configuration Utility. From the TOP menu screen, select Virtual Drive Management, and then Create Configuration. For Select RAID Level on the following screen, select the RAID level (RAID0, RAID1, or RAID10). Express5800/E120g-M Maintenance Guide...
  • Page 124 2） Select Select Drives, and then select the device type for Select Media Type. • Note Do not select Both. This platform does not support Both of Media Type. • The options for Select Media Type vary depending on the connected device. Express5800/E120g-M Maintenance Guide...
  • Page 125 4） Select all of the physical devices to be created, select Apply Changes, and then select OK on the next screen. Note You may select either of the upper or lower Apply Changes which is provided at two locations. Express5800/E120g-M Maintenance Guide...
  • Page 126 Selecting “Disable” degrades performance by approximately 50%, comparing with the “Enable” setting. 5-5. Read Ahead: Specify the Read Ahead setting. Parameter Remarks Disable Does not perform read ahead. Enable* Performs read ahead. * Recommended Express5800/E120g-M Maintenance Guide...
  • Page 127 6） When all the settings are completed, select Save Configuration. Note You may select either of the upper or lower Save Configuration which is provided at two locations. 7） Select Yes, and then select OK on the next screen. A virtual drive is created. Express5800/E120g-M Maintenance Guide...
  • Page 128 2） Select “Select Drives” under Span1, and then select the device type for Select Media Type. • Note Do not select Both. This platform does not support Both of Media Type. • The options for Select Media Type vary depending on the connected device. Express5800/E120g-M Maintenance Guide...
  • Page 129 4） Select all of the physical devices to be created, select Apply Changes, and then select OK on the next screen. Note You may select either of the upper or lower Apply Changes which is provided at two locations. Express5800/E120g-M Maintenance Guide...
  • Page 130 8） Select all of the physical devices to be created, select Apply Changes, and then select OK on the next screen. • Note You may select either of the upper or lower Apply Changes which is provided at two locations. • Do not create Span3 and more in Add More Spans menu. Express5800/E120g-M Maintenance Guide...
  • Page 131 9-3. Read Ahead: Specify the Read Ahead setting. Parameter Remarks Disable Does not perform read ahead. Enable* Performs read ahead. * Recommended Note For RAID 10, the virtual drive can be created only with the maximum size. Express5800/E120g-M Maintenance Guide...
  • Page 132 10） When all of the settings are complete, select Save Configuration. Note You may select either of the upper or lower Save Configuration which is provided at two locations. 11） Select Yes, and then select OK on the next screen. The virtual drive is created. Express5800/E120g-M Maintenance Guide...
  • Page 133 3） Select the Drive Group to be additionally created for Choose Drive Group, and then select “Enabled”. Select Apply Changes, and then OK on the next screen. Note You may select either of the upper or lower Apply Changes which is provided at two locations. Express5800/E120g-M Maintenance Guide...
  • Page 134 Drive Group setting is also changed. When all the settings are completed, select Save Configuration. Note You may select either of the upper or lower Save Configuration which is provided at two locations. Express5800/E120g-M Maintenance Guide...
  • Page 135 Drive information on the following screen. When multiple virtual drives are created, for Select Virtual Drive, select the virtual drive you want to check. Press the <Esc> key to return to the previous screen, and then select Select Virtual Drive Operations. Express5800/E120g-M Maintenance Guide...
  • Page 136 Data is lost after initialization. Take extreme care to select the correct Virtual Drive. Select “Virtual Drive Operation”, and then select “Fast Initialization” on the following screen. Important Full Initialization on the LSI Software RAID Configuration Utility takes long time, so do not select it. Express5800/E120g-M Maintenance Guide...
  • Page 137 If you are going to install the OS on the created virtual drive, install the OS and Universal RAID Utility. For more information about how to install, refer to the User's Guide that comes with this server. Express5800/E120g-M Maintenance Guide...
  • Page 138 Inconsistency may be detected at the first time of the consistency check, but there is no problem. Note For RAID0, running Check Consistency is not required. Press the <Esc> key to return to the TOP menu and exit the utilities. Express5800/E120g-M Maintenance Guide...

  • Page 139: Manual Rebuild

    Exit LSI Software RAID Configuration Utility Replace a physical device, and then restart the server. Run LSI Software RAID Configuration Utility. From the TOP menu, select Drive Management, and then Select Drive Operations. The following screen appears. Express5800/E120g-M Maintenance Guide...
  • Page 140 The status of Operation Progress is not automatically updated. If you want to update the progress status, press the <Esc> key to return to the previous screen, and then select Select Virtual Drive Operations again. Exit LSI Software RAID Configuration Utility. Express5800/E120g-M Maintenance Guide...

  • Page 141: Configure Hotspare

    Run LSI Software RAID Configuration Utility Configure HotSpare Exit LSI Software RAID Configuration Utility Connect a physical device for hot sparing, and then turn on the server. Run LSI Software RAID Configuration Utility. On the TOP menu screen, select Drive Management. Express5800/E120g-M Maintenance Guide...
  • Page 142 Chapter 2 Useful Features 5. RAID System Configuration Select Select Drive, and then select the physical device for hot sparing. Select Drive Operation. Express5800/E120g-M Maintenance Guide...
  • Page 143 5. RAID System Configuration Select “Assign Global Hot Spare Drive”. Select Start Operation, and then select OK. Return to the TOP menu screen. Select Drive Management. Select View Global Hot Spare. Confirm that a hot spare drive has been created. Express5800/E120g-M Maintenance Guide...
  • Page 144 5. RAID System Configuration Exit LSI Software RAID Configuration Utility. Note To cancel the HotSpare setting, select Drive Management → Drive Operations → Select Drive to select the HotSpare drive. In Drive Operation, select Unassign Hot Spare Drive. Express5800/E120g-M Maintenance Guide...

  • Page 145: Check Consistency

    For RAID0, running Check Consistency is not required. Run LSI Software RAID Configuration Utility Run Check Consistency Exit LSI Software RAID Configuration Utility 1. From the TOP menu of LSI Software RAID Configuration Utility, select Virtual Drive Management. Express5800/E120g-M Maintenance Guide...
  • Page 146 Chapter 2 Useful Features 5. RAID System Configuration Select Select Virtual Drive Operations. Select the target virtual drive for Select Virtual Drive. Select "Virtual Drive Operation". Express5800/E120g-M Maintenance Guide...
  • Page 147 Chapter 2 Useful Features 5. RAID System Configuration Select "Check Consistency". Select Start Operation. Select Yes on the next screen. Express5800/E120g-M Maintenance Guide...
  • Page 148 Note The status of Operation Progress is not automatically updated. Press the <Esc> key to return to the screen to the upper position once; the progress status is updated when the mode enters “Select Virtual Drive Operations”. Express5800/E120g-M Maintenance Guide...

  • Page 149: Others

    Physical device information Use this feature to display physical device information. From the TOP menu, select Drive Management and then View Drive Properties, and then select Select Drive to select the physical device you want to check. Express5800/E120g-M Maintenance Guide...

  • Page 150: Lsi Software Raid Configuration Utility And Universal Raid Utility

    Starts from 0 Starts from 1 To be assigned based on an enclosure that Drive (Physical Device) Starts from 0 contains the physical device and its slot number. Drive Group (Disk Array) Starts from 0 Starts from 1 Express5800/E120g-M Maintenance Guide...
  • Page 151 Universal RAID Utility cannot specify the background initialization priority. • Universal RAID Utility cannot specify the initialization priority for LSI Embedded MegaRAID. Set the priority using LSI Software RAID Configuration Utility. Express5800/E120g-M Maintenance Guide...

  • Page 152: Off-Line Utility And Universal Raid Utility

    Starts from 0 Starts from 1 Drive Group (Disk Array) Starts from 0 Starts from 1 To be assigned based on an enclosure that Drive (Physical Device) Starts from 0 contains the physical device and its slot number. Express5800/E120g-M Maintenance Guide...
  • Page 153 Consistency Check priority Middle Tips • Off-line Utility can specify the background initialization priority, but Universal RAID Utility cannot. • Although Universal RAID Utility can specify the priority of initialization (Slow Initialize), this server does not support this function. Express5800/E120g-M Maintenance Guide...

  • Page 154: Details Of Expressbuilder

    After installing Starter Pack in the server, you can run EXPRESSBUILDER as a Windows application. Run NEC EXPRESSBUILDER from Windows Start Menu or run the shortcut on the desk top. When EXPRESSBUILDER starts as a Windows application, Autorun Menu shown in Chapter 2 (6.2 Menus of EXPRESSBUILDER) - (4) Autorun Menu will appear.

  • Page 155: Menus Of Expressbuilder

    You can remotely operate EXPRESSBUILDER by using BIOS Console Redirection when choosing Tool menu (Redirection mode). The menu items and the tools are the same as those in normal mode. Tips Choose the normal mode when using the remote KVM feature. Express5800/E120g-M Maintenance Guide...
  • Page 156 Test and diagnostics Return to the previous menu Choose Test and diagnostics to run System Diagnostics, which is used to analyze and diagnose the server and check the cable connection. For details, see Chapter 1 (8. System Diagnostics). Express5800/E120g-M Maintenance Guide...
  • Page 157 Applications Installs or runs an application individually. e) Files for Setup Creates the file for Windows installation. f) Maintenance Updates Internal Flash Memory or copies the application files to removable media. g) Exit Closes the menu. Express5800/E120g-M Maintenance Guide...

  • Page 158: Utilities In Expressbuilder

    RAID Configuration Data Saves or loads the configuration data on a RAID controller. File Execution Runs directly an external utility on removal media. Use this feature for utilities provided by NEC. Note Do not run the file provided by a third party.

  • Page 159: Expressscope Engine 3

    * In order to activate these features, the optional N8115-04 Remote KVM and Media License are required. To actualize these features, virtual USB mass storage (Remote FD, Remote CD/DVD, Remote USB Memory, or Virtual Flash) is always connected as USB mass storage. Express5800/E120g-M Maintenance Guide...

  • Page 160: Nec Esmpro

    Installation Guide (Windows)" in EXPRESSBUILDER. NEC ESMPRO Manager NEC ESMPRO Manager can remotely control and monitor the hardware and the RAID system of the server. To use these features, install the bundled software for the server such as NEC ESMPRO ServerAgentService.

  • Page 161: Nec Product Info Collection Utility

    9. NEC Product Info Collection Utility NEC Product Info Collection Utility NEC Product Info Collection Utility can collect various information related to the server all at once. You can collect the server information (Product Info) for maintenance by using this utility.

  • Page 162: Universal Raid Utility

    Four or more physical devices are needed to create a RAID 6 logical drive by using Universal RAID Utility. If you want to create a RAID 6 logical drive with three physical devices, use LSI Software RAID Configration Utility or Off-line Utility. Express5800/E120g-M Maintenance Guide...

  • Page 163: Express Report Service / Express Report Service (Https)

    11. Express Report Service / Express Report Service (HTTPS) Express Report Service / Express Report Service (HTTPS) For details about Express Report Service / Express Report Service (HTTPS), see "Express Report Service / Express Report Service (HTTPS) Installation Guide (Windows)" in EXPRESSBUILDER. Express5800/E120g-M Maintenance Guide...

  • Page 164: Express Report Service (Mg)

    Chapter 2 Useful Features 12. Express Report Service (MG) Express Report Service (MG) For details about Express Report Service (MG), see "Express Report Service (MG) Installation Guide (Windows)" in EXPRESSBUILDER. Express5800/E120g-M Maintenance Guide...

  • Page 165: Chapter 3 Appendix

    2. List of Windows Event Logs Shows a list of Windows event logs 3. Accessing Data for Electrical Power, Temperature, and Processor Utilization Describes how to check power consumption in watts, intake temperature, and logical processor utilizations. 4. Glossary 5. Revision Record Express5800/E120g-M Maintenance Guide...

  • Page 166: Post Error Message

    The next table lists the error messages and the actions to solve the problem. If the error does not change even if the action is performed, contact your sales representative. Tips Write down the displayed messages and beep code before contacting your sales representative. The messages are useful information for maintenance. Express5800/E120g-M Maintenance Guide...
  • Page 167 Low-speed mode was detected on bus 9080 Link in Slow Speed Made between CPU1 and CPU2. between CPU1 and CPU2. Connection failure was detected on 9081 Link Failure between CPU1 bus between CPU1 and CPU2. and CPU2 Express5800/E120g-M Maintenance Guide...
  • Page 168 AE04 CPU1_DIMM4 has been CPU1_DIMM4 has been disabled. disabled. A memory error was detected. AE05 CPU1_DIMM5 has been CPU1_DIMM5 has been disabled. disabled. A memory error was detected. AE06 CPU1_DIMM6 has been CPU1_DIMM6 has been disabled. disabled. Express5800/E120g-M Maintenance Guide...
  • Page 169 DIMM was forcibly enabled. An error in CPU2_DIMM3 was AE8F CPU2_DIMM3 with error is detected, but because all memory is enabled. currently disabled, this DIMM was forcibly enabled. Express5800/E120g-M Maintenance Guide...
  • Page 170 A Link Width error was detected in B231 PCI Slot 1 - PCIe Link Width PCI Slot 1. Error A Link Width error was detected in B232 PCI Slot 2 - PCIe Link Width PCI Slot 2. Error Express5800/E120g-M Maintenance Guide...
  • Page 171 30 seconds, and then An illegality was detected while restart the server. C10C BMC update firmware updating BMC firmware. corrupted. An illegality was detected in FRU C10D Internal Use Area of BMC FRU containing the device information. corrupted. Express5800/E120g-M Maintenance Guide...
  • Page 172 C301 SDR mismatch error information of the sensor data record was detected Illegal hardware configuration was Hardware configuration C302 detected. error. Illegal fan control was detected when FAN Structure ID command C303 RAID Controller is installed. error. Express5800/E120g-M Maintenance Guide...
  • Page 173 BIOS Configuration Data Write Error. Set System Boot Options of the standard IPMI command. Run SETUP and specify each item. C628 System configuration data An internal error was detected during cleared by System Boot Options sending BIOS Configuration Data. command. Express5800/E120g-M Maintenance Guide...
  • Page 174 Failed to execute BIOS. Failed to initialize BIOS. Failed to detect graphics controller. Failed to reset the system. An error was detected during allocating PCI Remove all the installed PCI boards from PCI resources. slots, and then restart the server. Express5800/E120g-M Maintenance Guide...
  • Page 175 DIMM #x Correctable Error (x: DIMM correctable memory error was number) detected. Uncorrectable error was detected Contact your sales representative. PCIx Slot Uncorrectable Error on PCIe bus of PCI card installed (x: PCI slot number) in PCI slot x. Express5800/E120g-M Maintenance Guide...
  • Page 176 VBAT Lower Critical VBAT Upper Critical Ambient Temperature Lower Non-Critical Ambient Temperature Upper Non-Critical Ambient Temperature Lower Critical Ambient Temperature Upper Critical CPU1-DIMM Area Temperature Lower Non-Critical CPU1-DIMM Area Temperature Upper Non-Critical CPU1-DIMM Area Temperature Lower Critical Express5800/E120g-M Maintenance Guide...
  • Page 177 CPU1-DIMM4. An unrecoverable error occurred CPU1-DIMM5 Uncorrectable Error for CPU1-DIMM5. An unrecoverable error occurred CPU1-DIMM6 Uncorrectable Error for CPU1-DIMM6. An unrecoverable error occurred CPU1-DIMM7 Uncorrectable Error for CPU1-DIMM7. An unrecoverable error occurred CPU1-DIMM8 Uncorrectable Error for CPU1-DIMM8. Express5800/E120g-M Maintenance Guide...
  • Page 178 Drive 0 Fault hard disk drive failure seconds, and restart the server. Drive 1 Fault Drive 2 Fault Drive 3 Fault A fan alarm was detected. A cooling fan has failed or is clogged. System Rear FAN1 Lower Non-Critical Express5800/E120g-M Maintenance Guide...
  • Page 179 System Front FAN1 Lower Non-Critical A fan alarm was detected. A cooling fan has failed or is clogged. System Front FAN2 Lower Non-Critical Contact your sales representative. System Front FAN3 Lower Non-Critical System Front FAN4 Lower Non-Critical Express5800/E120g-M Maintenance Guide...

  • Page 180: List Of Windows Event Logs

    Broadcom NetXtreme Gigabit Ethernet #xx: The network link is down. Warning b57nd60a Check to make sure the network cable is properly connected. When installing an OS, starting system, This event does not affect system operation. or applying Starter Pack Express5800/E120g-M Maintenance Guide...
  • Page 181 When installing an OS http://support.microsoft.com/kb/2756313 Warning Reset was issued to the device \Device\RaidPort0. Megasr1 If this message has been registered as a log, there is no problem since During consistency check the OS has succeeded in retry. Continue using. Express5800/E120g-M Maintenance Guide...
  • Page 182 If this is logged at the first boot of OS and the same event log is not When running an OS for the first time continuously logged, there is no problem. Express5800/E120g-M Maintenance Guide...
  • Page 183 Detailed information about failure of license authentication Microsoft-Windows- Error hr=0x80072EE7 Security-SPP 8200 Unless this event is not logged repeatedly after license authentication, When installing an OS there is no problem in system operation. Express5800/E120g-M Maintenance Guide...
  • Page 184 This event is logged in the system when InfiniBand Adapter is At the time of system start-up connected. This event will be recorded when the type of port could not be recognized automatically such as InfiniBand cable is not connected. Express5800/E120g-M Maintenance Guide...
  • Page 185 When installing an OS repeatedly, there is no problem in system operation. The server {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx} did not register Microsoft-Windows- Error with DCOM within the required timeout. DistributedCOM 10010 Go to the following website for details. When installing an OS http://support.microsoft.com/kb/956479/ Express5800/E120g-M Maintenance Guide...
  • Page 186 Microsoft-Windows- Warning The Network List Manager reports no connectivity to the internet. DeviceSetupManager If it is not registered after the Internet connection is established, there is When running the system no problem with system operation. Express5800/E120g-M Maintenance Guide...
  • Page 187 This event does not affect system operation. Pack QLogic BCM57810 #xx: The network link is down. Check to make sure Warning l2nd the network cable is properly connected. When starting system, or applying Starter This event does not affect system operation. Pack Express5800/E120g-M Maintenance Guide...
  • Page 188 You can increase the timeouts associated with the IPMI device driver. 1004 The above event log may be recorded. Usually, however, IPMI When running the system command retry processing is performed, so there is no operation problem. Express5800/E120g-M Maintenance Guide...
  • Page 189 030303032383030304636#{ GUID })- BuildLunInfoForDrive. hr = 8193 0x80070013, This media is read-only volume. When you import a transportable shadow-copy to another server that has a Go to the following Microsoft website for details: read-only volume while operating http://support.microsoft.com/kb/2003016/ja Windows Server 2008 R2: Express5800/E120g-M Maintenance Guide...
  • Page 190 When installing an OS, running an OS for If this event is logged when installing an OS, running an OS for the first the first time, or applying Starter Pack time, or while applying Starter Pack, it does not affect system operation. Express5800/E120g-M Maintenance Guide...

  • Page 191: Accessing Data For Electric Power, Temperature, And Processor Utilization

    'WScript.Echo " Data LS Byte = 0x" & hex(outparams.ResponseData(2)) 'WScript.Echo " Data MS Byte = 0x" & hex(outparams.ResponseData(3)) WScript.Echo " Power Consumption = " & outparams.ResponseData(3)*256 + _ outparams.ResponseData(2) & " watts" End If ' End Script Express5800/E120g-M Maintenance Guide...

  • Page 192: Intake Air Temperature

    ' (Get SDR) for each record Dim Record_LS,Record_MS, Offset, Length Dim cnt, sensorNum, sensorType ' First Record Record_LS = 0 Record_MS = 0 For cnt = 0 to RecordCount-1 Offset = 0 Length = 9 oinparams.networkfunction = &ha oinparams.lun = 0 Express5800/E120g-M Maintenance Guide...
  • Page 193 'WScript.Echo " Event Status: ok" Dim M,B,k1,k2 Dim ret M = (outtmp.ResponseData(8) And &hc0) * 4 + outtmp.ResponseData(7) B = (outtmp.ResponseData(10) And &hc0) * 4 + outtmp.ResponseData(9) call get2complement(M, M, 10) call get2complement(B, B, 10) call get2complement(outtmp.ResponseData(12) And &h0f, k1, 4) Express5800/E120g-M Maintenance Guide...
  • Page 194 ID String = CPU1_DIMM2 Temp Sensor Type = Temperature Event Status: Unavailable =========================================== Intake air temperature data can read from the sensor with an ID string that contains any of the following: Amb, Ambient, or Front Panel. Express5800/E120g-M Maintenance Guide...

  • Page 195: Processor Utilization

    Proc3 : PercentProcessorTime=0 Proc4 : PercentProcessorTime=76 Proc5 : PercentProcessorTime=0 Proc6 : PercentProcessorTime=0 Proc7 : PercentProcessorTime=0 Proc_Total : PercentProcessorTime=9 Proc 0 to Proc 7 show the utilization rate of each processor while Proc_Total shows the total processor utilization rate. Express5800/E120g-M Maintenance Guide...

  • Page 196: Glossary

    Software for managing plural servers on network. NEC ESMPRO ServerAgentService Software for monitoring the server. This works with NEC ESMPRO Manager. You can choose Service Mode or Non-Service Mode when installing this software. Service Mode resides as the OS service and Non-Service Mode does not use the OS service to reduce memory, CPU power, and other OS resources.

  • Page 197: Revision Record

    Chapter 3 Appendix 5. Revision Record Revision Record Revision (Document Number) Date Issued Description 10.113.01-104.01 January 2016 Newly created 10.113.01-104.02 April 2016 Second edition Express5800/E120g-M Maintenance Guide...
  • Page 198 NEC Express Server Express5800/E120g-M Maintenance Guide April 2016 NEC Corporation 7-1 Shiba 5-Chome, Minato-Ku Tokyo 108-8001, Japan ©NEC Corporation 2016 The contents of this manual may not be copied or altered without the prior written permission of NEC Corporation.

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