Confirm Remote Connection On The Side Of The Tablet Pc; Confirm Desktop Sharing (Vnc) Of Remote Expert - Siemens SIPIX SD100 Operating Manual

6 Establish Remote connection
6.2 Confirm remote connection on the side of the Tablet
PC
Requirements
To establish a remote connection from a Tablet PC, a valid order must be present.
You can order a remote service via the following numbers in the Siemens Industry
Mall:
–
9LA1110-1PB00-0AA0 (for customers)
– 9LA110-... (Support & Usage Fee)
In this section, two access types are explained step-by-step:

Confirm Desktop Sharing (VNC) of remote expert (Chapter 6.2.1)

Start Collaboration Session (Chapter 6.2.2)
Note
For additional information about the output content of the Remote Service,
please refer to the Siemens Industry Mall:
Note
For more information about establishing a secure remote connection with cRSP,
see the FAQ "How do you connect a PC station and the Siemens Remote
Service Platform securely with a SSL VPN client?":
https://support.industry.siemens.com/cs/ww/en/view/55394146
6.2.1

Confirm Desktop Sharing (VNC) of remote expert

Requirements

Tablet PC is connected to the Internet

A remote expert has launched desktop sharing
1. Wait for the access request for desktop-sharing by the remote expert.
2. If the access request has been started by the remote expert, the "Incoming
TightVNC Connection" dialog appears. Confirm the access request by clicking
the "Accept" button.
Only after confirmation of the access request on the Tablet PC, can this be
controlled by the remote expert via desktop sharing.
Operating Manual SIPIX SD100
12/2017
https://mall.industry.siemens.com
26