Troubleshooting; Sb1 - Motorola SB1 User Manual

Troubleshooting

SB1

Troubleshooting the SB1
Table 5-1
Problem
SB1 does not turn on.
Battery did not charge.
SB1 does not emit
sound.
Tapping the screen
buttons or icons does
not activate the
corresponding feature.
The SB1 does not
accept scan input.
Cause
Battery not charged. Charge the SB1.
System crash. Perform a reset. If the SB1 still does not turn on, contact
system administrator. For more information see,
the SB1 on page
Battery failed. Perform a reset. For more information see,
SB1 on page
SB1 removed from Connect power source and begin charging. The battery
power source while requires up to four hours to recharge fully.
battery was charging.
Extreme battery Battery does not charge if ambient temperature is below
temperature. 0 °C (32 °F) or above 40 °C (104 °F).
Volume setting is low Increase the volume. See
or turned off. 2-13
Audio Adapter not Remove and replace Audio Adapter.
installed properly.
Headset not plugged Remove headset plug and insert into Audio Adapter audio
into Adapter correctly. jack.
Speaker Adapter not Remove and replace Speaker Adapter.
installed properly.
Touch screen not Re-calibrate the screen. See
calibrated correctly. 2-13.
Battery depleted. Recharge the battery.
Scanning application Verify that the SB1 is loaded with a scanning application.
is not loaded. See the system administrator.
Unreadable bar code. Ensure the symbol is not defaced.
Distance between Ensure the SB1 is within proper scanning range.
SB1 and bar code is
incorrect.
SB1 is not See system administrator.
programmed for the
bar code type.
Battery is low. Check the battery level. When the battery is low, the SB1
automatically goes into suspend mode.
Maintenance & Troubleshooting
Solution
1-5.
1-5.
Adjusting the Volume on page
for more information.
Screen Calibration on page
5 - 5
Resetting
Resetting the