Motorola F3124A User Manual page 33

Imd intelligent mail device
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Problem
IMD does not
respond
Incomplete or no
data transmis-
sion between
IMD and IMD
Cradle
Table 2: Troubleshooting the IMD
Cause
Problem in IMD oper-
ating system or com-
munication network
Communication soft-
ware was incorrectly
installed or config-
ured
Solution
Ensure proper battery installa-
tion in IMD.
Charge or replace the battery
Execute Warm Reset "Resetting
the IMD" on page 18. The IMD
should function again
If IMD still does not respond,
perform Cold Rest (see "Reset-
ting the IMD" on page 18). The
operating system will reboot in
30 seconds
Refer to the IMD Cradle user
manual or see your system
administrator
23

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