Troubleshooting - Bosch MVC-FIPM Installation And Operating Manual

IP Matrix
4.8

Troubleshooting

If a malfunction occurs, the IntuiKey transmits a signal tone and displays an error message in
the softkey display. In addition, an E is displayed in the status display. If you are unable to
resolve the malfunction, please contact your supplier or systems integrator, or go directly to
Bosch Security Systems Customer Service.
The following table is intended to help you identify the causes of malfunctions and correct
them where possible.
Error message
IP Matrix settings are
incomplete.
Monitor not specified.
Camera not specified.
Tour specifications
missing.
Connection failed.
Bosch Security Systems
www.a1securitycameras.com email: sales@a1securitycameras.com
Possible causes
No monitors or cameras are
specified for the matrix system.
No monitor is specified for the
number entered.
No camera is specified for the
number entered.
There are no tour settings in the
BVIP decoder.
No tour has been specified for
the number entered.
One of the selected BVIP units is
password protected.
One of the selected BVIP units is
offline.
There is a network problem.
Installation and Operating Manual
Available from A1 Security Cameras
Operation of IP Matrix using the IntuiKey | en
Recommended solution
Specify at least one monitor and
one camera for the matrix
system.
Specify a monitor for this
number in the matrix system or
enter another number.
Specify a camera for this
number in the matrix system or
enter another number.
Check whether the sequence of
scenes and the dwell period
have been defined for the tour in
the matrix system.
Specify a tour for this number in
the matrix system or enter
another number.
Configure the password in the
matrix system.
Ensure that all units in the
network can be accessed.
Ensure network availability.
F.01U.082.117 | V4.0 | 2008.12
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