Electrolux EWX13611 Service Manual

Electrolux EWX13611 Service Manual

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 ELECTROLUX HOME PRODUCTS
Customer Care - EMEA
Training and Operations Support
Technical Support
Edition: 01/2014 - Rev. 00
P6
Publication
number
599 77 39-16
EN

SERVICE MANUAL

P3.0
Front-Loading Washing
Machines
with electronic control
system
EWX13611
EWX11831
Technical and functional
characteristics
PILOT 2
Styling
P6 - P3.0
P49
WASHING

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Summary of Contents for Electrolux EWX13611

  • Page 1: Service Manual

    SERVICE MANUAL WASHING P3.0 Front-Loading Washing Machines  ELECTROLUX HOME PRODUCTS Publication with electronic control number Customer Care - EMEA system Training and Operations Support Technical Support EWX13611 599 77 39-16 EWX11831 Technical and functional characteristics Edition: 01/2014 - Rev. 00...
  • Page 2 2/104 Technical Support - MDM 599 77 39-16 Rev. 00...
  • Page 3: Table Of Contents

    INDEX PURPOSE OF THIS MANUAL ........................6 Low consumption mode ........................6 1.1.1 P6 P3.0 with universal motor (EWX13611) ................... 6 1.1.2 P6 P3.0 with three-phase motor and Inverter (EWX11831) ............7 WARNINGS .............................. 8 Styling P6 ..............................9 EWX13611 General characteristics..................... 9 EWX11831 General characteristics....................
  • Page 4 DIAGRAMS............................61 13.1 Operating Circuit Diagram EWX13611 (with universal motor) ............61 13.2 Key to operating circuit diagram EWX13611 (with universal motor) ........... 62 13.3 Operating Circuit Diagram EWX11831 (with three-phase motor) ............63 13.4 Key to operating circuit diagram EWX11831 (with three-phase motor) ..........64 ACCESSIBILITY (appliances with universal motor) ................
  • Page 5 14.7.1 Drain water circuit ........................86 14.7.1.1 Drainage pump ........................86 14.7.1.2 Drain filter ........................... 87 14.7.1.3 IDB (Integrated Drain Body) ....................87 14.7.2 Pressure chamber ........................89 14.7.3 Shock absorbers........................91 14.7.4 Shock absorber pin ........................91 14.7.5 Main drain pipe .......................... 92 ACCESSIBILITY (appliances with INVERTER motor control) ...............
  • Page 6: Purpose Of This Manual

    1 PURPOSE OF THIS MANUAL The purpose of this manual is to provide service engineers who are already familiar with the repair procedures for traditional washing machines with information regarding washing machines fitted with the EWX13611 (P6-P3.0) and EWX11831 (P6-P3.0) electronic control systems.
  • Page 7: P6 P3.0 With Three-Phase Motor And Inverter (Ewx11831)

    1.1.2 P6 P3.0 with three-phase motor and Inverter (EWX11831) Some appliances are fitted with a circuit (in the main circuit board) called Zero Watt (0 Watt with an actual consumption 50 mW) which cuts off the power supply to the appliance: a.
  • Page 8: Warnings

    If the circuit board has to be handled/replaced, use the ESD kit (Cod. 405 50 63-95/4) to avoid static electricity from damaging the circuit board, see S.B. No. 599 72 08-09 or consult the course <<Electrostatic charges>> at the address (http://electrolux.edvantage.net) on the Electrolux Learning Gateway portal.
  • Page 9: Styling P6

    3 Styling P6 EWX13611 General characteristics The electronic control system consists of two circuit boards. In the event of problems with the touch sensors (difficulty selecting/adjusting them), clean and dry the display and do not wear gloves when setting the chosen programme.
  • Page 10: Ewx11831 General Characteristics

    EWX11831 General characteristics The electronic control system consists of three circuit boards. In the event of problems with the touch sensors (difficulty selecting/adjusting them), clean and dry the display and do not wear gloves when setting the chosen programme.  The control/display board, which is inserted in a plastic container fixed to the control panel (the figure shows: the display board and the display board assembly).
  • Page 11: Control Panel

    Control panel Max. 1 Button Max. 6 touch sensors 30 yellow LEDs + 1 red LED 3.3.1 Display board  Display board assembly, exploded view 1 Display board 2 Light divider 11/104 Technical Support - MDM 599 77 39-16 Rev. 00...
  • Page 12: Control Panel Configuration

    3.3.2 Control panel configuration L28 L29 L30 S3 S4 The washing programmes and the functions and the various touch sensors vary according to the model, since these are determined by the configuration of the appliance. 3.3.2.1 Programme configuration The table below lists the parameters that can be used to define the washing programmes. Cotton/linen, Synthetic fabrics, Delicates, Wool, Hand-wash, Types of fabric Shoes, Jeans, Duvet, Silk.
  • Page 13: Buttons - Sensors - Leds

    Every time you touch a sensor, you need to lift your finger up by a centimetre and half a second needs to elapse before touching it again, otherwise the electronic system does not recognise that the sensor has been touched for a second time. The sensors used for adjusting the: Temperature, Spin, delayed Start and Time Manager have a continued variation of values as long as your finger is in contact with the sensor.
  • Page 14  Sensor no. 3: SPIN SPEED (configurable) The function of the third sensor is dedicated to the spin speed selection, combined with the five LEDs (L14÷L18) above; the related speed is silk-screen printed beside them on the control panel. The initial spin speed is that set for the chosen programme. Touch the sensor to reduce the spin speed, indicated by the LED near the silk-screen printed value on the control panel lighting up at the same time to confirm your selection.
  • Page 15  Sensor no.5: START/PAUSE This sensor has the START/PAUSE function, used to start up a washing programme, after selecting the washing cycle and required options; it can also pause a cycle that has already started: to allow you to change selected option or open the door (if the temperature conditions or water level allow for this).
  • Page 16: Buzzer

     Extra Rinse: When the related LED (L29) is lit up, this indicates that the option is enabled (it lights up during the washing and rinse cycles, and it remains switched off during the drain and spin cycle). The option remains enabled even after the appliance has been turned off (for subsequent programmes).
  • Page 17: Styling P3.0

    4 STYLING P3.0 EWX13611 General characteristics The electronic control system consists of two circuit boards. In the event of problems with the touch sensors (difficulty selecting/adjusting them), clean and dry the display and do not wear gloves when setting the chosen programme.
  • Page 18: Ewx11831 General Characteristics

    EWX11831 General characteristics The electronic control system consists of three circuit boards. In the event of problems with the touch sensors (difficulty selecting/adjusting them), clean and dry the display and do not wear gloves when setting the chosen programme.  The control/display board, which is inserted in a plastic container fixed to the control panel (the figure shows: the display board and the display board assembly).
  • Page 19: Control Panel

    Control panel Max. 1 Button Max. 6 sensors 25 LEDs 1 LCD 4.3.1 Display board  Display board assembly, exploded view 1 Display board 2 Light divider 3 Light diffuser 19/104 Technical Support - MDM 599 77 39-16 Rev. 00...
  • Page 20: Control Panel Configuration

    4.3.2 Control panel configuration L25 L26 L27 S3 S4 All the functions of button P1 and of sensors S1 to S5 are the same as those described for styling P6 (see page 12). 4.3.2.1 Programme configuration (See page 12.) 4.3.2.2 Buttons –...
  • Page 21: Display

    4.3.2.3 Display  Padlock (See page 15.)  Extra Rinse (See page 16.) The following information also appears on the display:  Washing programme time This appears after a washing programme has been selected. This time corresponds to the time required for the maximum wash load for each type of programme.
  • Page 22: Demo Mode

    5 DEMO MODE A special cycle is designed to demonstrate the operation of these appliances in shops, without connecting them to the water mains. This way, any one of the programmes can be selected and, once the start button/sensor has been pressed/touched (START/PAUSE), the appliance will only perform some of the phases of the programme, skipping those which cannot be performed (water fill, drain, heating).
  • Page 23: Diagnostics System

    6 DIAGNOSTICS SYSTEM Accessing the diagnostics for P6 and P3.0 stylings The operations listed below must be carried out within 7 seconds. STEPS P3.0 Switch on the appliance using the ON/OFF button an wait for the main programme LED to light up. Simultaneously press the START/PAUSE button and the nearest option sensor (as shown in the diagram).
  • Page 24: Phases Of The Diagnostics Test

    Phases of the diagnostics test Irrespective of the type of electronic board and of the configuration, once the diagnostics system has been activated, touch sensor S1 to run a diagnostic check of the various components and the alarm reading (touch sensor S1 (Programme) to progress in sequence from the top down, or touch sensor S2 (Temperature) to go back).
  • Page 25 LED lit up Components activated Working conditions Function tested Display - Door safety interlock Door closed - Wash solenoid, if the water in Temperature in Water level above the tub is not enough to cover Reheating °C measured the heating element the heating element Circulation using the...
  • Page 26: Alarms

    7 ALARMS Displaying user alarms 7.1.1 Styling P6 The alarms are displayed by the flashing red LED of the START/PAUSE button; the three codes E10, E20, E40 are also shown in combination with one of the three LEDs above the START/PAUSE sensor. Alarms E9x and EHx show the entire code with the red LED + yellow LED, only alarm EHx is not accompanied by the buzzer sounding.
  • Page 27: Styling P3.0

    7.1.2 Styling P3.0 When a problem arises with the appliance, “WARNING” appears on the LCD screen, represented by a code (three digits, indicating the time required for the cycle to end). At the same time the buzzer gives off three short “beeps”...
  • Page 28: Alarm Reading/Display

    Alarm reading/display 7.2.1 Displaying the alarm (P3.0) The last three alarms stored in the FLASH memory of the PCB can be displayed: Enter the diagnostic mode (para. 6.1). Irrespective of the type of circuit board and of the configuration, use sensor S1 to select the LED (see figure opposite) and the display indicates the last alarm.
  • Page 29: Behaviour Of The Alarms During Diagnostic Testing

    START/PAUSE button with red light START/PAUSE button with yellow light Time Time On/off Value On/off Value (Sec.) (Sec.) Pause Pause 7.2.4 Behaviour of the alarms during diagnostic testing All alarms are enabled during diagnostic testing of the components. 29/104 Technical Support - MDM 599 77 39-16 Rev.
  • Page 30: Rapid Reading Of Alarms

    7.2.5 Rapid reading of alarms It is possible to display the last alarm even if the selector is not in the eleventh diagnostics position or the machine is in normal operation (e.g. while a washing programme is in progress): → Touch the START/PAUSE sensor and the nearest option sensor simultaneously (as if you were entering DIAGNOSTIC mode) and hold for at least 2 seconds: the LCD display shows the last alarm.
  • Page 31: Operating Time Counter (Styling P3.0 Only)

    8 OPERATING TIME COUNTER (styling P3.0 only) Using a specific procedure, the operator can display the total operating time for the appliance, which is counted from the moment it is first switched on. The unit can count up to a maximum of 6,550 hours of operating time. Only the operating time of normal programmes (and not diagnostic cycles) is counted.
  • Page 32: Options

    9 OPTIONS Compatibility between options OPTIONS Rinse hold Pre-wash Extra-rinse Easy Iron Economy Cupboard Dry Super Quick Spin Speed Reduction No Spin Selection Phases where Pre-wash selection/ Wash modification Rinses is possible Spin  The delayed start is compatible with all programmes except for Drain; the maximum time selectable is 20 hours. ...
  • Page 33: Description Of Options

    Description of options  Rinse hold  During the cycle the intermediate rinses and spins are performed.  Stops the appliance with water in the tub before the final spin cycle.  Once the Rinse Hold has ended, the appliance rotates the drum every two minutes for up to a maximum of 18 hours, after which it stops.
  • Page 34: Technical Characteristics

    10 TECHNICAL CHARACTERISTICS Construction characteristics (universal motor) 10.1 1. Door 12. Upper counterweight 2. Front panel 13. Analogue pressure switch 3. Door Lock 14. Heating 4. Control panel 15. Pulley 5. Drainage pump 16. Motor 6. IDB (with drain filter) 17.
  • Page 35: Construction Characteristics (Three-Phase Motor, Inverter)

    Construction characteristics (three-phase motor, Inverter) 10.2 1. Door 13. Upper counterweight 2. Front panel 14. Analogue pressure switch 3. Door Lock 15. Heating 4. Control panel 16. Pulley 5. Drainage pump 17. Motor 6. IDB (with drain filter) 18. Belt 7.
  • Page 36: Detergent Dispenser

    Detergent dispenser 10.3 New detergent dispenser assembly, with a dispenser assembly incorporated at the front, which is inserted into the detergent inlet pocket of the appliance door bellow seal. Operating principle of the conveyor. Water fill directly to tub (pre-wash solenoid) There is no pre-wash compartment.
  • Page 37: Detergent Drawer

    Detergent drawer 10.4 The detergent dispenser is designed for use with: powder detergent or liquid detergent. A flap has been fitted inside compartment “a” where the detergent is introduced, which can be flipped up or down. Flip it up to use powder detergent. Position of the flap when the appliance leaves the factory (see figure).
  • Page 38: Washing Unit

    Washing unit 10.5 WASHING UNIT Load capacity (cottons) Type Drum volume max. 7/8 kg 53 litres The washing unit is made up of: A back casing (1) and a front casing (2), welded together to form the welded tub. Inside this is the drum (6) (made of stainless steel) with the three blades (7) (in carboran) snap-fastened to the drum.
  • Page 39: Water Circuit

    Water circuit 10.6 10.6.1 OKO/IDB version drain circuit 1. Diaphragm ring 2. Floating valve 3. IDB (Integrated Drain Body) 4. Filter or needle trap 5. Drain pipe 6. Drainage pump For further details, see page 87 39/104 Technical Support - MDM 599 77 39-16 Rev.
  • Page 40: Electronic Control

    The circuit board can be programmed/updated using the Sidekick application. For further information, please refer to the instructions provided/illustrated in the course entitled << Sidekick Guide >> at the link (http://electrolux.edvantage.net) on the Electrolux Learning Gateway portal. To update/program the main board, insert the Sidekick connector in the...
  • Page 41: Electrical Characteristics With Universal Motor

    10.7.2 Electrical characteristics with universal motor Display boards Drainage pump Solenoid valve P3.0 Cold water Motor Analogue pressure Device – door safety interlock Main board Heating element 10.7.3 Electrical characteristics with three-phase motor and Inverter Analogue pressure Display board Solenoid valve Cold water P3.0 Drainage pump...
  • Page 42: Electrical Components

    11 ELECTRICAL COMPONENTS  When replacing any of the components, please refer to the code shown in the list of spare parts relating to the appliance being repaired. Noise filter 11.1 11.1.1 General characteristics This device is connected to the electricity power line input of the appliance and avoids the emission of radio frequency disturbances in the power network.
  • Page 43: Drainage Pump

    Drainage pump 11.3  When replacing the pump, please refer to the code shown in the list of spare parts relating to the appliance. 11.3.1 General characteristics 1. Wheel 2. Rotor 3. Stator The pump, which drains the water at the end of the various washing cycle phases, is centrifugal and is activated by a synchronous motor.
  • Page 44: Heating Element

    Heating element 11.4  When replacing the heating element, please refer to the code shown in the list of spare parts relating to the appliance.  It is strictly forbidden to tamper with the heating element in any way!!! (e.g. replace the NTC probe, etc...) 11.4.1 General characteristics 4.
  • Page 45: Temperature Probe

    Temperature probe 11.5  When replacing the heating element, please refer to the code shown in the list of spare parts relating to the appliance.  It is strictly forbidden to tamper with the heating element in any way!!! (e.g. replace the NTC probe, etc...) 11.5.1 General characteristics 1.
  • Page 46: Analogue Pressure Switch

    Analogue pressure switch 11.6 11.6.1 General characteristics The electronic pressure switch is an analogue device that controls the water level in the tub, used in models with electronic control system, and it is directly connected to the main PCB. 1. Small pipe 2.
  • Page 47: Door Safety Interlock Pto (Pull To Open)

    Door safety interlock PTO (Pull To Open) 11.7 11.7.1 General characteristics This appliance is not fitted with a safety device featuring the traditional fastening latch which necessitated the removal of the handle to open the appliance door. The new safety device uses a new hook version with a hole in the middle, shown by the arrow (see figure) and you pull the handle to open the appliance door.
  • Page 48: Mechanical Operation

     When the programme ends or the Start/Pause button is pressed, the circuit board sends two additional 20 msec pulses (200 msec apart): 2. The first pulse moves the cam (4) by another position, without releasing the pin (5). 3. The second pulse (which is only sent if everything is in working order) moves the cam (4) to another position, which causes the pin (5) to return to its position and therefore release the interlock;...
  • Page 49: Manual Opening Of The Appliance Door

    11.7.3 Manual opening of the appliance door Previous door safety devices released the door automatically, in the following cases: power failure, the appliance being turned off with the ON/OFF button (before the wash cycle ended, solenoid valve malfunction or faulty main board, because inside they had a PTC bi-metal which allowed the door to be opened after cooling, between 55 seconds and 4 minutes.
  • Page 50: Universal Motor

    Universal motor 11.8 11.8.1 General characteristics Collector motors are fitted on appliances with a spin speed of between 600 and 1,600 rpm. 1. Stator 2. Terminal board 3. Collector 4. Tachometric generator magnet 5. Tachometric generator coil 6. Brush 11.8.2 Operating principle The stator winding is connected in series to the rotor winding (serial excitation).
  • Page 51: Direction Of Rotation Of The Motor

    11.8.2.2 Direction of rotation of the motor The direction of rotation of the motor depends on how the windings of the stator and rotor are connected to one another. This connection is made by the circuit board relay contacts. Clockwise rotation Anti-clockwise rotation Electronic control Overheating cut-out (motor)
  • Page 52: Power Supply To Motor

    11.8.3 Power supply to motor The PCB powers the motor via a TRIAC switch; the direction of rotation is reversed by switching the contacts on the two relays (K1-K2), which modify the connection between the rotor and the stator. In certain models, a third relay (K3) is used to power the stator (full or half field) according to the spin speed. The motor speed is controlled by the signal from the tachometric generator.
  • Page 53: Three-Phase Asynchronous Motor – Inverter

    Three-phase asynchronous motor – Inverter 11.9 11.9.1 General characteristics Main electronic circuit board Door safety interlock 9. Inverter 10. Motor 11.9.2 Power supply to motor Three-phase power is fed by the inverter (10), which sends through the connectors J2-2 J2-3 J2-4 the three phases to connectors 1-2-3 on the motor (nodes U-W-V), where the windings (Y-X-Z-) are connected.
  • Page 54: Inverter

    Inverter 11.10 11.10.1 General characteristics The EWX11831 electronics use a new asynchronous motor, with 2 poles, three-phase, with high performance and low noise levels. “INVERTER” operating diagram = Phase = Neutral T IT = “INVERTER” board = Motor = Condenser = Diodes I1÷6 = Switches F1÷3 = Motor connectors...
  • Page 55: Anti-Foam Control System

    Anti-foam control system 11.11 The anti-foam control procedure is performed using the electronic pressure switch.  Spin with little foam: if the pressure switch senses a “full” level, the spin phase is interrupted, the drain pump continues to operate and, when the pressure switch senses “empty”, the spin phase is resumed. ...
  • Page 56: Solenoid Valves

    Solenoid valves 11.12 11.12.1 General characteristics This component introduces water into the detergent dispenser and is controlled electrically by the main circuit board via TRIAC. The level of water in the tub is controlled by the analogue pressure switch. 1. Water inlet 2.
  • Page 57: Alarm Summary Table

    12 ALARM SUMMARY TABLE Alarm Description Possible fault Machine status/action Reset No alarm Tap closed or water pressure too low; Drain pipe improperly positioned; Water fill solenoid valve faulty; Leaks from water circuit on pressure Cycle is paused with door locked START/RESET Water fill difficulty during washing switch;...
  • Page 58 Alarm Description Possible fault Machine status/action Reset Cycle stops with door locked ON/OFF No signal from motor tachometric Wiring faulty; Motor faulty; Inverter board faulty. (after 5 attempts) RESET generator Main circuit board faulty. Cycle blocked RESET Faulty sensing by motor TRIAC Cycle blocked Current leakage from motor or from wiring;...
  • Page 59 Alarm Description Possible fault Machine status/action Reset Wiring faulty; NTC probe for wash cycle improperly positioned; NTC probe for wash cycle The heating phase is skipped RESET NTC probe faulty; Main PCB faulty. improperly positioned Safety drain cycle - Cycle stops Recirculation pump TRIAC Main circuit board faulty.
  • Page 60 Alarm Description Possible fault Machine status/action Reset If it continues, replace the main board. No action to be taken ---------------- Reset Problem with the power supply network (incorrect/disturbed); Appliance power supply frequency Wait for nominal frequency conditions ON/OFF Main PCB faulty. out of limits Problem with the power supply network (incorrect/disturbed);...
  • Page 61: Diagrams

    13 DIAGRAMS Operating Circuit Diagram EWX13611 (with universal motor) 13.1 61/104 Technical Support - MDM 599 77 39-16 Rev. 00...
  • Page 62: Key To Operating Circuit Diagram Ewx13611 (With Universal Motor)

    13.2 Key to operating circuit diagram EWX13611 (with universal motor) Appliance electrical components PCB components Main electronic circuit board Door safety interlock Electronic pressure switch DRAIN_TYS Drain pump TRIAC DOOR_TY Door interlock TRIAC Pre-wash solenoid valve PWELT_TY Pre-wash solenoid TRIAC...
  • Page 63: Operating Circuit Diagram Ewx11831 (With Three-Phase Motor)

    13.3 Operating Circuit Diagram EWX11831 (with three-phase motor) 63/104 Technical Support - MDM 599 77 39-16 Rev. 00...
  • Page 64: Key To Operating Circuit Diagram Ewx11831 (With Three-Phase Motor)

    13.4 Key to operating circuit diagram EWX11831 (with three-phase motor) Appliance electrical components PCB components Main electronic circuit board Door safety interlock (instantaneous) Electronic pressure switch DRAIN_YTY Drain pump TRIAC NTC (washing) DOOR_TY Door interlock TRIAC Pre-wash solenoid valve DOOR_CLOSE_TY Door interlock TRIAC Wash solenoid valve PWELT_TY Pre-wash solenoid TRIAC...
  • Page 65: Accessibility (Appliances With Universal Motor)

    14 ACCESSIBILITY (appliances with universal motor) Make sure you wear gloves, because parts of the cabinet are sharp. Worktop 14.1 Remove the screws that secure it to the back panel. Pull it out from the back. From the worktop, you can access 14.2 1.
  • Page 66 Remove the clamp that secures the wiring to the spring support bracket. Using a pair of pliers, remove the clamps that secure the wiring to the power board assembly container (indicated by the arrows). Position the board assembly as shown in the figure. Remove the connectors and the faston that connects the earth (beware as it is fitted with an anti-sliding stop).
  • Page 67 Release the three hooks that secure the board to the container and remove it (take care not to break the hooks). Remove the connectors. Board When reassembling: Once you have inserted the connectors, make sure the wiring is inside the box. So that when the lid is closed, the wiring is not crushed or cut by the two plastic parts.
  • Page 68: Solenoid Valve

    14.2.2 Solenoid valve Remove the worktop (see relevant paragraph). Detach the connectors indicated by the blue arrows. Pull out the pipes indicated by the red arrows, which connect the solenoid valve to the detergent dispenser. Unscrew the water fill pipe from the solenoid valve. Push the two retainers indicated by the arrows towards the inside of the appliance.
  • Page 69 Remove the clamp that secures the wiring. Remove the crosspiece. Disconnect the connector. Using a small cross-head screwdriver, loosen the three screws (shown by the arrows) securing the display board assembly to the control panel. Delicately release the hooks which secure the display board to the control panel, taking care not to break them.
  • Page 70: Control Panel

    Make sure the ON/OFF button spring (shown by the arrow) does not fall into the appliance. Display board assembly. To remove the display board from its protection, pull it out of the hooks shown by the arrows in the figure. Display board.
  • Page 71 Loosen the screws which secure the control crosspiece to the cabinet. Loosen the screws which secure the front panel to the control crosspiece. Remove the clamp that secures the wiring. Remove the crosspiece. Disconnect the connector. Using a small cross-head screwdriver, loosen the screws (shown by the arrows) securing the control panel to the front panel.
  • Page 72 Extract the control panel. Remove the three screws which secure the display board assembly to the control panel. Release the hooks securing the display board assembly to the control panel. On the control panel, a small wall has been created around the display board seat, which is surrounded by a seal, which prevents any water seepage from coming into contact with the display board itself.
  • Page 73: Analogue Pressure Switch

    14.2.5 Analogue pressure switch Remove the worktop (see relevant paragraph). Remove the connector (red arrow) Tighten the tabs which secure it to the cabinet, first on one side then on the other. Take it out. Pull out the small tube which connects it to the pressure chamber. When reassembling the pressure switch, repeat these steps in the reverse order.
  • Page 74: Detergent Dispenser

    14.2.6 Detergent dispenser Remove the worktop (see relevant paragraph). Take out the detergent dispenser while at the same time pressing on its sides to pull it out (otherwise pull sharply). Unfasten the two screws securing it to the control panel (1). Unfasten the two screws securing it to the crosspiece (2).
  • Page 75: Upper Counterweight

    Lubricate the outside of the detergent dispenser. Lubricate the inside of the bellow seal detergent inlet pocket. First task to perform: Gently insert the part of the detergent dispenser indicated by the arrow into the detergent inlet pocket of the bellows seal. Second task: With one hand inside the appliance door, hold the bellow seal detergent inlet pocket still and gently insert the rest of the detergent dispenser.
  • Page 76: Accessing The Front Part

    Accessing the front part 14.3 1. Door and Door Hinge 2. Door safety interlock 3. Blade 4. Front panel 14.3.1 Door hinge – Door To replace the hinge, loosen the screws securing it to the cabinet. To access the door, loosen the screws joining the two front and rear door frames together.
  • Page 77 Turn it towards the inside (right-hand side of the flange). Pull it out and remove it. Remove it. Pull a little of the wiring out of the protection and remove the connector. Release the hook, remove the wiring and move it. Insert a flat-tip screwdriver into the slot near the hook.
  • Page 78 After releasing it from the latch which secured it to the protection. Move it in the direction shown by the dotted arrow and turn it in order to remove it. Safety device. To reassemble the door safety interlock, repeat the same tasks in reverse order.
  • Page 79: Blade

    14.3.3 Blade The blade is secured to the drum with slides and secured with blades carved into the drum. The blades are secured in place by six slides (as can be seen in the picture) which fit into purpose-provided runners in the drum strip. To release the blade from the drum: Insert a flat-tip screwdriver into the hole (as shown in the figure).
  • Page 80 When the two tabs are down. Push the blade towards the front of the drum. Reassembling the blade onto the drum. Before securing the new blade. Insert a flat-tip screwdriver beneath the lock tabs and raise them a little. Position the new blade inside the drum guides. Push it towards the back.
  • Page 81: Front Panel

    14.3.4 Front panel Remove the worktop (see relevant paragraph). Remove the iron ring, remove the door bellow seal from the front panel. Release the door safety device (see relevant paragraph). Tilt the washing machine towards the back. Unfasten the three screws securing the front panel at the bottom. Raise the lower part a little without removing it entirely.
  • Page 82: From The Front Panel, You Can Access

    From the front panel, you can access 14.4 1. The front counterweight 2. Bellow seal 3. The welded tub assembly 4. The tub suspension springs 14.4.1 Front counterweight Remove the worktop (see relevant paragraph). Remove the iron ring securing the bellow seal to the front panel. Release the door safety device (see relevant paragraph).
  • Page 83: Tub Suspension Springs

    14.4.4 Tub suspension springs  Left spring Attach the spring as shown in the figure: the shortest leg faces towards the side, whereas the longest leg faces towards the welded tub.  Right spring The instructions provided for the left spring also apply to the right spring. When reattaching the springs (after repair work which required their removal), make sure that the bushings shown in the figure are featured on both ends (the colour of the bushings in the photos below may vary).
  • Page 84: Accessing The Rear Part

    Accessing the rear part 14.5 Make sure you wear gloves, because parts of the cabinet are sharp. 14.5.1 Back panel Loosen the screws that fix it to the cabinet. Do not fully unscrew the screw marked with the number 1. From the back panel, you can access 14.6 Belt...
  • Page 85: Motor

    14.6.2 Plastic pulley ( 273 mm) Remove the back panel (see relevant chapter). Remove the belt (see relevant chapter). Insert a retainer to secure the pulley in place. Unfasten the screw securing the pulley to the drum shaft. When reassembling, tighten the screw at a torque of 60 Nm. 14.6.3 Motor Remove the back panel (see relevant chapter).
  • Page 86: From The Base Of The Appliance, You Can Access

    From the base of the appliance, you can access 14.7 1. Drain water circuit 2. Pressure chamber 3. Shock absorbers 14.7.1 Drain water circuit 14.7.1.1 Drainage pump Remove the back panel to make certain operations easier. Empty the drain circuit. Lay the appliance onto its left side (the side where the detergent dispenser is).
  • Page 87: Drain Filter

    And the fluff filter is in the centre of the IDB. When reassembling, repeat the same steps in the reverse order, tightening the screws at a torque of 1.5 Nm. 14.7.1.2 Drain filter Remove the back panel to make certain operations easier. Empty the drain circuit.
  • Page 88 Once you have removed the outside of the IDB. Attached to the welded tub, the diaphragm assembly with the floating valve remains. Remove the diaphragm assembly. IDB complete with diaphragm assembly. Diaphragm assembly seen from the welded tub part. The side window - referred to as the “vent” (shown by the arrow) allows you to keep the drain circuit balanced to achieve good performance.
  • Page 89: Pressure Chamber

    When reassembling: Place the diaphragm assembly and floating valve in the drain hole of the welded tub. Make sure the reference mark is positioned correctly in the seal diaphragm assembly seat. When positioning the IDB lid, make sure it fits as far as it can go against the reference point.
  • Page 90 Turn it until you reach the position shown in the figure. Remove it. Pressure chamber. Detail of the pressure chamber set into the welded tub. When reassembling: Make sure that the seal is not damaged/warped, otherwise replace it. Insert the pressure chamber in its seat in the welded tub. Turn it and make sure that the two tabs slot into the purpose-provided runners (shown by the arrows).
  • Page 91: Shock Absorbers

    Insert the pipe and secure the pressure chamber. 14.7.3 Shock absorbers Empty the drain circuit. Lay the appliance onto its left side (the side where the detergent dispenser is). Right-hand shock absorber from the rear. Left-hand shock absorber from the rear. 14.7.4 Shock absorber pin The principle is still the same, even if the photographs show different components and situations.
  • Page 92: Main Drain Pipe

    14.7.5 Main drain pipe Loosen the screw which fastens the pipe fastener at the top of the appliance. Straighten out the pipe to drain the water into a container. Remove the back panel (see relevant chapter). Open/warp the clamp (shown by the arrow) which secures the drain pipe to the IDB.
  • Page 93 is inserted in the seat of the pipe fastener. The other uncorrugated part of the pipe must be positioned in the pipe fastener at the top of the appliance. When reassembling, repeat all these steps in the reverse order. 93/104 Technical Support - MDM 599 77 39-16 Rev.
  • Page 94: Accessibility (Appliances With Inverter Motor Control)

    15 ACCESSIBILITY (appliances with INVERTER motor control) Make sure you wear gloves, because parts of the cabinet are sharp Worktop 15.1 See page 65. From the worktop, you can access 15.2 Main board Solenoid valve Display board/light diffuser/buttons/buttons springs assembly Control panel Analogue pressure switch Detergent dispenser...
  • Page 95: Solenoid Valve

    Lower the power board assembly to remove the wiring from the hooks shown by the arrows. Position it as shown in the figure. Remove the wiring from the hook. To remove the protection from the connectors: disconnect the hooks securing it on one side and on the other.
  • Page 96: Control Panel

    15.2.4 Control panel See page 70. 15.2.5 Analogue pressure switch See page 73. 15.2.6 Detergent dispenser See page 74. 15.2.7 Upper counterweight See page 75. Accessing the front part 15.3 1. Door and Door Hinge 2. Door safety interlock 3. Blade 4.
  • Page 97: From The Front Panel, You Can Access

    From the front panel, you can access 15.4 1. The front counterweight 2. Bellow seal 3. The welded tub assembly 4. The tub suspension springs 15.4.1 Front counterweight See page 82. 15.4.2 Bellow seal See page 82. 15.4.3 Welded tub assembly See page 82.
  • Page 98: Motor

    15.6.2 Plastic pulley ( 273 mm) See page 85. 15.6.3 Motor See page 85. 15.6.4 Heating See page 85. 15.6.5 UIMC Remove the back panel (see relevant chapter). Loosen the two screws that fix it to the rear cabinet. Remove the clamp (shown by the arrow) from the crosspiece, taking care not to break it.
  • Page 99 Release the two hooks securing the connectors protection on one side and on the other. Remove the connectors protection. Remove the connectors. When reassembling, repeat these steps in the reverse order. Making sure the wiring is positioned inside the UIMC runners to avoid damaging it.
  • Page 100: Drainage Pump

    15.6.6 Drainage pump Empty the drain circuit. Remove the back panel (see relevant chapter). Remove the UIMC (see relevant chapter). Place cloths or a receptacle under the pump. Remove the connectors (blue arrows). Remove the three screws securing it to the IDB (red arrows). When reassembling, repeat the same steps in the reverse order and tighten the screws at a torque of 1.5 Nm.
  • Page 101: Drain Filter

    15.6.7 Drain filter Remove the back panel (see relevant chapter). Remove the UIMC (see relevant chapter). Remove the drain pump (see relevant chapter). Remove the fluff filter (in some cases this may be difficult). Filter or needle trap. When inserting the filter, make sure the part shown by the arrows is facing towards the drain pipe.
  • Page 102: From The Base Of The Appliance, You Can Access

    From the base of the appliance, you can access 15.7 Drain water circuit Pressure chamber Shock absorbers 15.7.1 Drain water circuit 15.7.1.1 Drainage pump Remove the back panel to make certain operations easier. Empty the drain circuit. Lay the appliance onto its left side (the side where the detergent dispenser is). Disconnect the connectors.
  • Page 103: Idb (Integrated Drain Body)

    15.7.1.3 IDB (Integrated Drain Body) See page 87. 15.7.2 Pressure chamber See page 89. 15.7.3 Shock absorbers See page 91. 15.7.4 Main drain pipe See page 92. 103/104 Technical Support - MDM 599 77 39-16 Rev. 00...
  • Page 104 REVISION: Revision Date Description Written by Approved by: 01/2014 Document creation XX – 0X/201X...

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