Call Monitor - Panasonic KX-NS1000 Feature Manual

4.1.6 Call Monitor

11.5.3 PBX Configuration—[3-5-3] Group—Incoming Call Distribution Group—Miscellaneous—
Options—Call Log to ICD Group when ICD Member Answered
12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings
→Option 5— Incoming Call Display
→Option 6— Display Lock
→Option 7— Incoming Call Log Memory
12.1.4 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button
→ Type
12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings
→Option 5— Incoming Call Display
→Option 7— Incoming Call Log Memory
Feature Manual References
4.1.3 Caller ID
6.1.2 E-mail Notification for Extension Users
7.1.3 Flexible Buttons
18.1.9 Speed Dialing, Personal
23.1 Capacity of System Resources
Operating Manual References
1.4.1 Call Log, Incoming
3.1.2 Personal Programming
4.1.6 Call Monitor
Description
Allows an extension user to listen to a busy extension user's existing conversation. The user can hear the
conversation but will not be heard. If desired, the monitoring user can interrupt the call to establish a three-party
conference call.
Caller Information before Call Monitor:
A PT/PS user, such as a boss, can confirm the caller information of a call to another extension using a DSS
button before performing Call Monitor.
After pressing the corresponding DSS button, and while hearing the busy tone, the user can check the caller'
s information on the LCD. Then, the user can monitor the call, if necessary.
Conditions
•
Class of Service (COS) programming determines extension users who can use this feature.
•
This feature is available only when the busy extension is in a conversation with another extension or outside
party.
•
This feature will not function when the busy extension:
a.
Has set Executive Busy Override Deny (® 6.1.7 Executive Busy Override) or Data Line Security (®
5.1.1 Data Line Security).
b. Is receiving OHCA (® 14.1.3 OHCA (Off-hook Call Announcement), ® 22.1.5 Whisper OHCA).
c. Is on a conference call with 4 or more participants (® 4.1.18 Conference, ® 6.1.7 Executive Busy
Override, ® 15.1.11 Privacy Release).
d.
Is on a doorphone call (® 5.1.15 Doorphone Call).
e.
Is using Live Call Screening (LCS) (® 20.1.51 Unified Messaging—Live Call Screening (LCS)).
f.
Has a call on Consultation Hold (® 4.1.21 Consultation Hold).
58 Feature Manual Document Version 2016-03