HP D300 Operating Manual page 66

Table 6-1 Error message guide
Error message text
Unable to access this file. (Is it currently being
used by another program?)
Unable to communicate with device!
Unable to communicate with the instrument;
please ensure that the drivers are installed
correctly and all firmware are up-to-date.
Unable to find the instrument; please ensure that
the instrument is powered and connected to the
PC.
Unable to home due to possible obstructions.
Ensure there are none and that the Cassette, if
present, is seated properly.
Unable to home due to possible obstructions.
Ensure there are none and that the well plate, if
present, is seated properly, and then re-home.
Unable to home the pogos. (Could not move to
destination.)
Unable to home the pogos. (Could not move to
destination.)
Unable to home the pogos. (Lost comms?)
Unable to home the pogos. (Lost comms?)
Unable to home the stage. (Could not move to
destination.)
Error message title
File Access Error
Data Format Error
Startup Error
Startup Error
Unable to Move
Unable to Home
Pogo Home Error
Startup Error
Pogo Home Error
Startup Error
Stage Home Error
HP D300 Digital Dispenser
Recommended action
Ensure that the file is not being used by
another program.
Use Microsoft Windows Explorer to
ensure that the file location is
accessible from your computer.
Close the software, unplug the USB
cable that connects the dispenser to
your computer, and follow the
the CD that was enclosed with the
Dispenser― instructions. Restart the
software and, if requested, follow
instructions to update firmware.
Close the software, check the USB
connection between the dispenser and
your computer, turn the dispenser on,
and restart the software.
Ensure that nothing is obstructing the
motion of the pogo mechanism or the
destination plate holder, and that the
Dispensehead Cassette is seated
properly. Restart the software if retry
fails.
Ensure that nothing is obstructing the
motion of the destination plate holder
and that the Dispensehead Cassette is
seated properly. Restart the software if
retry fails.
Ensure that nothing is obstructing the
motion of the pogo mechanism and that
the Dispensehead Cassette is seated
properly. Restart the software if retry
fails.
Ensure that nothing is obstructing the
motion of the pogo mechanism, and
restart the software.
Ensure that nothing is obstructing the
motion of the pogo mechanism and that
the Dispensehead Cassette is seated
properly. Restart the software if retry
fails.
Ensure that nothing is obstructing the
motion of the pogo mechanism, and
restart the software.
Ensure that there is nothing obstructing
the motion of the destination plate
holder and that the Dispensehead
Cassette is seated properly. Restart the
software if retry fails.
―Insert
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