Vau; Vau Port Assignment; Vau (Voice Announce Unit) - Panasonic DBS 824 Manual

System Features

VAU

(CPC-S and CPC-M)
Description
The Voice Announce Unit (VAU) is a digital answering device that can be
connected to the DBS 824. It provides for the recording and playback of up to
two voice messages, along with the ability to transfer incoming calls.
When a call reaches the VAU, it plays a prerecorded voice message. The
caller is then allowed to dial a number or is automatically transferred to a
predetermined extension.
The VAU is often used to back up operators or hunt groups. Callers
overflowing from either of these positions hear a message and can then dial a
number or wait to be transferred back to the operator or hunt group.
The VAU can be used to provide a variety of other services to callers, such as
a menu of dialing options or transfer to an answering machine.

VAU Port Assignment

(CPC-S and CPC-M)
Operation
A digital port can be assigned as a VAU through system programming.
The following call types are routed to the first VAU message:
All recalls are routed to the second message.
Programming
• FF3 (Extension): VAU Port Assignment
• FF3 (Extension): VAU Hunting Priority
Revised April 2000
•DISA calls
•Transferred trunk calls
•Transferred intercom calls.
DBS 824-3.0/3.2-700
VAU
1-45