Notes On Support, Warranty And Guarantee; Notes On Customer Support; Warranty And Guarantee Information - Silvercrest ST10432-10d Operating Instructions Manual

27) Notes on support, warranty and guarantee

Notes on customer support

If you have questions about your product, please proceed as follows:
• Check whether you have entered the correct settings on your
device, using the product features and functions labelled on the
packaging as points of reference.
• Carefully read all of the operating instructions.
• Consult the website www.silvercrest-media.com for up-to-date
information (such as newly available firmware updates) on
your product.
• Visit the FAQ section on www.silvercrest-media.com for answers
to the most frequently asked questions about your product.

Warranty and guarantee information

In the case of defects with this product, you are entitled to legal rights
against the seller of the product. These legal rights are not limited by
our guarantee, which is outlined below.
Terms of guarantee
This device is covered by a 2-year guarantee. The guarantee
period begins on the date of purchase. Please keep your original
receipt or invoice in a safe place. These documents are necessary
proof of your purchase.
If a material defect or functional error occurs within two (2) years
from this product's date of purchase, we will accordingly repair
or replace the product. This guarantee requires that the defective
device and proof of purchase (receipt or invoice) be presented
within the two-year period. Please also include a short written
description of the defect and when it occurred.
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