HP StoreEasy 1000 Administrator's Manual page 154

1. Go to Control Panel→Programs→Programs and Features→Uninstall a program and
verify that StoreEasy Dashboard Service, Management Web Services, and StoreEasy
Dashboard are installed on the system.
2. Do one of the following:
If the above mentioned software are not installed with version mentioned in the Release
Notes, then install the service release for StoreEasy Dashboard.
If the above mentioned software are installed, enter services.msc in the Run dialog
box and verify that the following services are running:
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If a service is not running, select the service, and then click Start or Restart.
StoreEasy Dashboard services are not installed
If any of the dashboard services are not installed on the server, then install the service with the
same version mentioned in the Release Notes. Check if the StoreEasy Dashboard Services
component is installed. If it is not installed, then install this component.
Management web services are not installed
Check if the Management Web Services component is installed. If it is not installed, then install
this component with the same version as mentioned in the Release Notes.
StoreEasy Dashboard user interface is not installed
Check if the StoreEasy Dashboard component is installed. If it is not installed, install this
component with the same version as mentioned in the Release notes.
StoreEasy Dashboard service is paused or stopped
If a dashboard service is paused or stopped, restart the service to discover the data. Verify if the
following services are running:
HPE Storage Discovery Service
HPE System Health Discovery Service
HPE Network Discovery Service
HPE Storage Management Service
To start or restart a service:
1. Enter services.msc in the Run dialog box.
2. Select the service that is not running and click Start or Restart.
CPU utilization is high continuously
If the CPU utilization is high, increase the value in the <Discover> tag under <Eventlogs>
and <Storage> sub elements in the dashboard configuration file. For more information on the
configuration file, see
154 Troubleshooting, servicing, and maintenance
HPE Network Discovery Service
HPE Storage Discovery Service
HPE System Health Discovery Service
HPE Storage Management Service
"Managing the dashboard configuration file" (page 107).