Panasonic VL-SVN511 SERIES Operating Instructions Manual

Panasonic VL-SVN511 SERIES Operating Instructions Manual

Video intercom system
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Operating Instructions

Video Intercom System
VL-SVN511 Series
Model No.
Thank you for purchasing a Panasonic product.
Please read this manual before using the product and save it for future reference.
This system is an auxiliary system; it is not designed to provide complete protection from property loss. Panasonic will not be
held responsible in the event that property loss occurs while this system is in operation.
Installation Guide is supplied separately.

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Summary of Contents for Panasonic VL-SVN511 SERIES

  • Page 1: Operating Instructions

    Please read this manual before using the product and save it for future reference. This system is an auxiliary system; it is not designed to provide complete protection from property loss. Panasonic will not be held responsible in the event that property loss occurs while this system is in operation.
  • Page 2: Table Of Contents

    6. Using electric locks and other devices Using electric locks and other devices Using electric locks ........15 Using sensors ..........15 Panasonic PBX integration ......15 7. Additional functions Additional functions Zooming in and out (wide/zoom, pan/ tilt) ...............17 Sound and display settings for calls and monitoring ...........17...
  • Page 3: Introduction

    Note: R Accessories for installing the main monitor and the doorphone are described in the supplied Installation Guide. 1.3 Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. As of November, 2015 Number of devices that can be...
  • Page 4: General Information

    – VL-V566/VL-V590: Doorphone backlight compensation settings (page 17) – VL-V566/VL-V522L/VL-V590: Wide/zoom settings and zoom position settings (page 11) 1.3.1 Compatible Panasonic PBXs (AZ models only) This unit can be used with Panasonic PBXs (page 15). Consult your dealer for more information. Compatible Panasonic PBXs – KX-TDA30/TDA100/TDA100D/TDA200/TDA600 series –...
  • Page 5: Symbols, Expressions, And Styles

    1. Introduction 1.5 Symbols, expressions, and styles The following symbols, expressions, and styles are used in this document. Item How it is expressed Example Text displayed on the Text is displayed in a special font, “Initial settings” product’s display usually enclosed in quotation marks Icons displayed on the Black-and-white illustration of...
  • Page 6: For Your Safety

    2. Important information R When disconnecting the product from the power 2.1 For your safety outlet, hold the AC cable plug and pull it out of the power outlet. Do not pull on the AC cable itself, as To prevent severe injury and loss of life/property, read this may damage the cable and cause fire, electric 2.
  • Page 7: Important Information

    R Communications may be interrupted depending on network conditions and wireless signal quality. R Panasonic will not be held responsible in the event of 2.5 Other important information property loss caused by the lack of appropriate R AC cable plug is used as the main disconnect device.
  • Page 8 2. Important information settings) for the main monitor may be cleared and set R Panasonic may not be liable for damages due to to factory default after repair. external factors such as power failures. R If operations cannot be performed due to the main...
  • Page 9: Controls

    3. Preparation 3.1.2 Main monitor 3.1 Controls 3. . Preparation 3.1.1 Doorphone Lens cover LED lights Used to illuminate the visitor’s face or the area in front of the doorphone so that the vistor’s face can be seen in the dark. Name plate (supplied accessory) Can be attached as required when installing the doorphone.
  • Page 10: Using The Display

    3. Preparation Top menu items 3.2 Using the display Notice Displays notifications. Top menu This item is only available when there are new The top menu is the screen displayed when you press notifications available. soft keys, navigator key, or off button. (It is only displayed if the date and time settings have been configured.
  • Page 11: Setting The Language, Date And Time

    3. Preparation Wide mode 3.3 Setting the language, date and Zoom mode (default setting) time Images are not zoomed. Images are zoomed. The full camera image is Images are displayed 2 When you use the main monitor for the first time, you will displayed.
  • Page 12: Talking And Monitoring

    4. Talking and monitoring 4.1 Answering doorphone calls 4.2 Monitoring the outside with the doorphone When you receive a call from a doorphone, the main 4. . Talking and monitoring monitor rings, and displays an image from the You can monitor the sounds and images from the doorphone.
  • Page 13: Recording And Playing

    5. Recording and playing Browses image sets, from 5.1 Recording doorphone images newer ones to older ones The main monitor can record doorphone images (still Browses image sets, from older 5. . Recording and playing images). It can save images from up to 50 doorphone ones to newer ones calls or monitoring sessions.
  • Page 14 5. Recording and playing 5.2.2 Options available when playing images While playing images, you can press to display the options menu and change the following settings. To turn off the operation guide ® R While the guide is turned off, the soft keys do not operate their respective features.
  • Page 15: Using Electric Locks And Other Devices

    Connecting the main monitor to a PBX allows you to use PBX extensions to answer doorphone calls. Electric lock settings Please use only a Panasonic PBX (page 4). Options listed below are available. R For detailed information about connections, see the “Unlocking buzzer sound”:...
  • Page 16 6. Using electric locks and other devices When using two doorphones (excluding an optional lobby station; page 3) From the PBX extension, you can only call the doorphone that you last received call from or talked with.
  • Page 17: Additional Functions

    7. Additional functions To adjust the screen brightness 7.1 Zooming in and out (wide/ ® “Display” ® ® “Brightness” zoom, pan/tilt) ® select the desired setting. 7. . Additional functions To adjust backlight compensation When on a call or monitoring, you can display images in ®...
  • Page 18: Function Settings List

    7. Additional functions 7.4 Function settings list You can change the settings to match how the main monitor is used. Top menu ® ® Select the desired item ® R Repeat this step as necessary to navigate to the desired setting. Select the desired setting ®...
  • Page 19 7. Additional functions Item name: “Connected devices” Sub-menu Settings Doorphone Doorphone 1 – – <Device connected>, Auto detection, connection Device not connected Doorphone 2 – – Device connected, <Auto detection>, Device not connected Doorphone 1 - Electric Connect to <Unlock for 1 second> Electric lock relay box door lock/...
  • Page 20 7. Additional functions Sub-menu Settings On, <Off> Email settings Email notification Email server – registration Email server – deregistration Email notification – address Notification <On>, Off Doorphone 1 - 2, selection Sensor 1 - 2 Initialization of – – network *1 Displays the status of the wireless network connection *2 Easy Wi-Fi configuration *3 If you want to use your specified IP address for the main monitor, select “Manual (Static)”...
  • Page 21: Entering Text

    8. Wi-Fi, mobile devices, and email 8.1 Network connections The main monitor can connect to various devices over Wi-Fi and over the Internet, allowing you to receive notifications 8. . Wi-Fi, mobile devices, and email even when away from home. You can also use the dedicated [Video Intercom] app and access main monitor features using your mobile devices, such as smartphones and tablets.
  • Page 22: Using Mobile Devices

    R The main monitor displays available Wi-Fi networks. – indicates the signal strength of the wireless network. http://panasonic.net/pcc/support/intercom/ – indicates that the wireless network is smartphone/ secured. 8.4.1 Mobile device preparation overview b. Select the desired Wi-Fi network ®...
  • Page 23: Using Email Features

    8. Wi-Fi, mobile devices, and email 8.4.2 Registering your mobile device to the 8.5 Using email features main monitor The main monitor can send a doorphone image via email For more information about registering mobile devices, when someone presses the call button, and send an refer to the operating instructions for the [Video email message when the sensor connected to the Intercom] app.
  • Page 24 8. Wi-Fi, mobile devices, and email Select “Email notification” ® Select whether to use SMTP authentication or not ® Select “Off” ® If you selected “Off” R Select “On” to enable notifications. Continue to the next step. Note: If you selected “On” R The status of the email notification feature is a.
  • Page 25: Specifications

    9. General information Installation VL-PS240: Attach to DIN rail 9.1 Cleaning method Wipe the product with a soft, dry cloth. Relay box (VL-RLY1) 9. . General information For excessive dirt, wipe the product with a moist cloth. Power source Power supplied by the main Important: monitor R Do not use any cleaning products that contain...
  • Page 26: Troubleshooting

    10. Troubleshooting 10.1 Troubleshooting Monitor display (doorphone images) 10. . Troubleshooting Problem Cause & Solution Page Images appear distorted. R Images may appear distorted because of the characteristics of the – camera lens. This is not a malfunction. The background appears R At night or when there is poor light in the area around the doorphone, greenish.
  • Page 27 10. Troubleshooting Mobile device Problem Cause & Solution Page Mobile devices cannot be R The main monitor and/or your mobile device is not connected to your registered. wireless router. → Both the main monitor and your mobile devices must be connected Mobile devices cannot to your wireless router.
  • Page 28: Error Messages

    10. Troubleshooting Others Problem Cause & Solution Page R “Demo mode” is R The “Demo mode” feature is enabled. displayed on the → Set “Demo mode” to “Off”. screen. R The ringtone regularly sounds. R You cannot talk or make calls. The product does not R Perform the following operations.
  • Page 29 10. Troubleshooting Display Cause & Solution Page Authentication R The type of the security setting (“TLS”, “SSL”, or “None”) is not set failure Check the correctly. security type and → Set the setting correctly in “Security type”. SMTP R The SMTP authentication setting is not set correctly. authentication →...
  • Page 30: Index

    11. Index Ringtone: 18 11.1 Index Select language: 11, 18 Time and date settings: 11, 18 Wide/Zoom settings: 11, 18 Wi-Fi settings: 19 Accessories: 3 Zoom position settings: 11, 18 Backlight compensation: 17 Guide off: 17 Brightness Guide on: 17 Image brightness: 14 Screen brightness: 17 Illumination settings...
  • Page 31 11. Index Playing recorded images: 13 Press-to-talk: 12 Recording images Automatic recording: 13 Automatically updating recorded images: 13 Manually recording: 13 Register (adding devices) Mobile devices: 20, 23 Reset: 9, 28 Reset button: 9, 28 Select language: 11, 18 Soft keys: 9 Speaker: 9 Specifications: 25 Supported models: 3...
  • Page 32 For the VL-SVN511EX/FX models only 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan http://www.panasonic.com © Panasonic System Networks Co., Ltd. 2015 PNQX7571ZA C0915MM0...

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